Twin Lakes Therapy and Living

Twin Lakes Therapy and Living is a Nursing Home in Arkansas

Twin Lakes Therapy and… is a Nursing Home in Arkansas

Twin Lakes Therapy and Living

Flippin, AR 72634 View Map

Twin Lakes Therapy and Living is a Nursing Home in Arkansas

Twin Lakes Therapy and… is a Nursing Home in Arkansas

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Overview of Twin Lakes Therapy and Living
Twin Lakes Therapy and Living offers skilled nursing care in Flippin, Arkansas. The facility provides short-term rehab, long-term care, and respite care services, all delivered by a dedicated team. Residents enjoy a supportive environment with engaging activities and nutritious meals.
870-453-4603

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.40/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 80

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arkansas average
Occupancy rate 58.6%
Residents per day (avg) 50
Occupancy rate
58.6%
Residents per day (avg)
50

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

35% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

53% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 4 years

Finances and operations

Proprietary home
Corporation
Home revenue
$5.3M
Profit
$371.1K
Proprietary home Corporation
Home revenue
$5,260,580.00
Profit
$371,130.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.9M
35.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.0M
Total costs $4.9M
Bed community size
80-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid / Medicare)

Additional licensing details

CMS Certification Number: 045280
Certification type: XIX/XVIII
County: Marion

Ownership & operating entity

Twin Lakes Therapy and Living is administrated by Stephanie Sullins.

Owner name: FPNC, Inc.
Profit status: Corporation

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
24-Hour Staffing

Contact Information

Fax: 870-453-1900

Amenities & Lifestyle

Private rooms
large communal dining space
dedicated activity area
therapy gym
outdoor courtyard with gazebo
salon services
engaging social activities.

Programs & Activities

Activities
Daily opportunities for entertainment and socialization, with a diverse and engaging calendar of activities.
Specific Programs
Short-Term Rehab, Long-Term Care, Memory Care, Respite Care, Additional Services

Dining & Nutrition

Food Description
Nutritious meals crafted by a certified dietary manager and cooks, accommodating food allergies and preferences.

Comparison Chart

The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
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Places of interest near Twin Lakes Therapy and Living

Address 0.0 miles from city center

Address Flippin, AR 72634

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

62
Total Staff
55
Employees
7
Contractors
19,553
Total Hours (Quarter)
26
Avg Staff/Day
8.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse310.3 No
Licensed Practical Nurse910.2 No
Certified Nursing Assistant319 No
Staff by Category
Administration
1 staff
7.9hs shift avg
Nursing Staff
46 staff
9.2hs shift avg
Physicians & Practitioners
6 staff
6.1hs shift avg
Therapy Services
6 staff
2.4hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
0.8hs shift avg
Dietary Services
1 staff
8.1hs shift avg
Other Services
1 staff
8.1hs shift avg
Contractor Analysis
2%
of total hours from contractors
400 contractor hours this quarter
Speech Language Pathologist: 1 Physical Therapy Aide: 1 Qualified Social Worker: 1 Physical Therapy Assistant: 2 Respiratory Therapy Technician: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant3103111,73891100%9
Licensed Practical Nurse9093,39491100%10.2
Registered Nurse3031,2307987%10.3
RN Director of Nursing2025866268%7.3
Dietitian1015366673%8.1
Nurse Practitioner1015206571%8
Administrator1015056470%7.9
Mental Health Service Worker1014926167%8.1
Physical Therapy Aide0111736369%2.7
Speech Language Pathologist0111595864%2.7
Clinical Nurse Specialist5051473437%3.3
Respiratory Therapy Technician022262123%1.3
Physical Therapy Assistant022251719%1.4
Qualified Social Worker011182123%0.8
Medication Aide/Technician101611%5.6

Health Inspection History

Source: CMS Health Citations (Dec 2022 – Jun 2025)

7
Inspections
34
Total Citations
2
Critical (J-L)
0
Serious (G-I)
4.86
Citations/Inspection
Jun 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
31
Serious (G-I)
0
Critical (J-L)
2
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
9
26% of total
Pharmacy Services
5
15% of total
Abuse, Neglect & Exploitation
4
12% of total
Resident Rights
3
9% of total
Infection Control
2
6% of total
Administration
2
6% of total
Citation Sources
Standard Inspections 23
Complaint Investigations 22
State Comparison (AR)
Citations
34
Arkansas average: 21.8
Critical Citations
2
Arkansas average: 0.4
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jun 12, 2025 D Abuse/NeglectF0600 Corrected
Jun 12, 2025 E AdministrationF0838 Corrected
Jun 12, 2025 D Infection ControlF0880 Corrected
Jun 12, 2025 F NutritionF0812 Corrected
Nov 01, 2024 E AdministrationF0838 Corrected
Nov 01, 2024 D Nursing ServicesF0712 Corrected
Nov 01, 2024 J Quality of CareF0689 Corrected
May 14, 2024 E Quality of CareF0690 Corrected
Mar 15, 2024 E Abuse/NeglectF0609 Corrected
Mar 15, 2024 E EnvironmentalF0921 Corrected
Mar 15, 2024 E Infection ControlF0880 Corrected
Mar 15, 2024 D NutritionF0807 Corrected
Mar 15, 2024 E NutritionF0809 Corrected
Mar 15, 2024 E PharmacyF0755 Corrected
Mar 15, 2024 E PharmacyF0757 Corrected
Mar 15, 2024 E PharmacyF0759 Corrected
Mar 15, 2024 E PharmacyF0761 Corrected
Mar 15, 2024 E Quality of CareF0677 Corrected
Mar 15, 2024 D Quality of CareF0686 Corrected
Mar 15, 2024 E Quality of CareF0687 Corrected
Mar 15, 2024 J Quality of CareF0689 Corrected
Mar 15, 2024 D Care PlanningF0641 Corrected
Mar 15, 2024 E Care PlanningF0657 Corrected
Mar 15, 2024 D Resident RightsF0558 Corrected
Mar 15, 2024 B Resident RightsF0582 Corrected
Jun 21, 2023 E PharmacyF0760 Corrected
Jan 27, 2023 D Quality of CareF0684 Corrected
Jan 27, 2023 D Quality of CareF0689 Corrected
Jan 27, 2023 E Quality of CareF0695 Corrected
Jan 27, 2023 D Care PlanningF0656 Corrected
Jan 27, 2023 D Care PlanningF0657 Corrected
Dec 22, 2022 D Abuse/NeglectF0602 Corrected
Dec 22, 2022 D Abuse/NeglectF0609 Corrected
Dec 22, 2022 D Resident RightsF0557 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
54 Total Residents
Medicare 5 (9.3%)
Medicaid 38 (70.4%)
Private Pay/Other 11 (20.4%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
7.1 Score
8% better than avg Arkansas avg: 7.7

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
12.4 Score
7% better than avg Arkansas avg: 13.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
10.5%
Lost Too Much Weight
0.7%
Urinary Tract Infection
1.3%
Depressive Symptoms
0.0%
Falls with Major Injury
7.5%
Pneumococcal Vaccine
97.5%
Antipsychotic Use
3.1%
Walking Ability Worsened
12.6%
Influenza Vaccine
97.7%
High Risk Residents with Pressure Ulcers
4.1%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
14.3%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
93.2% 15% better than avg Arkansas: 80.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.3% 16% better than avg Arkansas: 1.5%
Influenza Vaccine
69.8% 10% worse than avg Arkansas: 77.7%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $26K Arkansas avg: $26K Near average
Number of Fines 2 Arkansas avg: 1.5
Payment Denials 1 16 total days
Compared to Arkansas Average Facility: $26K | Arkansas Avg: $26K
Penalty History

Showing all 3 penalties (Mar 2024 - Nov 2024)

Nov 1, 2024 Civil Money Penalty
$13K
Nov 1, 2024 Payment Denial
16 days
Mar 15, 2024 Civil Money Penalty
$13K

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Arkansas Seniors

Program
State Program Name
Eligibility
Benefits
ARChoices
Arkansas Medicaid ARChoices
  • General: Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AR Specifics: Rural focus; possible waitlists.
  • Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
Choices in Living Resource Center
Arkansas Choices in Living
  • General: Age 60+, Arkansas resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • AR Specifics: Limited direct funding; mostly referral-based.
  • Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
Living Choices Assisted Living Waiver
Arkansas Medicaid Living Choices Assisted Living Waiver
  • General: Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple); spousal rules apply.
  • AR Specifics: Limited provider network; excludes Level I facilities (no nursing services).
  • Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
Program of All-Inclusive Care for the Elderly (PACE)
Arkansas Medicaid PACE
  • General: Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AR Specifics: Limited geographic availability.
  • Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
Arkansas State Plan Personal Care
Arkansas Medicaid Personal Care Program
  • General: Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
  • Income Limits (2025): ~$1,004/month (individual).
  • Asset Limits: $9,660 (individual), $14,470 (couple).
  • AR Specifics: No nursing home-level care requirement.
  • Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
Senior Community Service Employment Program (SCSEP)
Arkansas SCSEP (federally funded, state-administered)
  • General: Age 55+, unemployed, low-income, Arkansas resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified.
  • AR Specifics: Priority for veterans, rural residents.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Arkansas Seniors

Arkansas Medicaid ARChoices

ARChoices

Requirements:
  • General:
    Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AR Specifics:
    Rural focus; possible waitlists.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
Arkansas Choices in Living

Choices in Living Resource Center

Requirements:
  • General:
    Age 60+, Arkansas resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • AR Specifics:
    Limited direct funding; mostly referral-based.
Benefits without Contact:
  • Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
Arkansas Medicaid Living Choices Assisted Living Waiver

Living Choices Assisted Living Waiver

Requirements:
  • General:
    Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple); spousal rules apply.
  • AR Specifics:
    Limited provider network; excludes Level I facilities (no nursing services).
Benefits without Contact:
  • Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
Arkansas Medicaid PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AR Specifics:
    Limited geographic availability.
Benefits without Contact:
  • Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
Arkansas Medicaid Personal Care Program

Arkansas State Plan Personal Care

Requirements:
  • General:
    Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
  • Income Limits (2025):
    ~$1,004/month (individual).
  • Asset Limits:
    $9,660 (individual), $14,470 (couple).
  • AR Specifics:
    No nursing home-level care requirement.
Benefits without Contact:
  • Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
Arkansas SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Arkansas resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified.
  • AR Specifics:
    Priority for veterans, rural residents.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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