Inspection Reports for
Upper East Side Rehabilitation and Nursing Center
211 E 79th St, New York, NY 10075, United States, NY, 10075
Back to Facility ProfileDeficiencies (last 3 years)
Deficiencies (over 3 years)
6.7 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
31% worse than New York average
New York average: 5.1 deficiencies/yearDeficiencies per year
16
12
8
4
0
Inspection Report
Complaint Investigation
Capacity: 60
Deficiencies: 10
Date: Jan 23, 2024
Visit Reason
Inspection history and complaint-related citations for Upper East Side Rehabilitation and Nursing Center
Complaint Details
14 complaints received from November 1, 2021 to October 31, 2025, with 15 complaint-related inspections and 24 complaint-related citations during this period.
Findings
Multiple complaint-related deficiencies were identified across various categories including dietary services, physical environment, quality of care, and resident rights. The most recent inspection on January 23, 2024, cited several standard health and life safety code deficiencies, all corrected by early 2024. No citations involved actual harm or immediate jeopardy.
Deficiencies (10)
Food procurement,store/prepare/serve-sanitary — sanitary food handling
Maintains effective pest control program — pest control
Menus meet resident nds/prep in adv/followed — menu planning
Right to participate in planning care — resident rights
Egress doors — life safety egress
Electrical equipment - power cords and extens — electrical safety
Gas equipment - cylinder and container storag — gas equipment safety
Illumination of means of egress — lighting for egress
Maintenance, inspection & testing - doors — door maintenance
R9-10-803.J — Abuse reporting documentation
Report Facts
Total inspections: 11
Inspection Report
Abbreviated Survey
Deficiencies: 1
Date: Jan 23, 2024
Visit Reason
The inspection was conducted as a recertification and abbreviated survey to evaluate the facility's pest control program and compliance with regulatory requirements.
Findings
The facility failed to maintain an effective pest control program to prevent and control roach infestations, as evidenced by the sighting of a live roach in the 8th Floor pantry refrigerator and documented roach activity on multiple floors.
Deficiencies (1)
Failure to maintain an effective pest control program to prevent and control roach infestations.
Report Facts
Resident units with infestation: 1
Floors with roach activity: 8
Pest Control Service visits per week: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Maintenance | Interviewed regarding pest control contract and treatment frequency | |
| Housekeeping Director | Interviewed regarding pest control treatment on 8th Floor |
Inspection Report
Annual Inspection
Deficiencies: 4
Date: Jan 23, 2024
Visit Reason
The inspection was conducted as a Recertification survey from 01/16/2024 to 01/23/2024 to assess compliance with regulatory requirements for Upper East Side Rehabilitation and Nursing Center.
Findings
The facility was found deficient in several areas including failure to incorporate resident preferences in care plans, failure to ensure resident menus and dietary preferences were followed, improper food storage with refrigerator temperatures above required levels, and ineffective pest control program evidenced by live roach sightings.
Deficiencies (4)
Facility did not ensure a resident's preferences were incorporated in developing care plan goals; Resident #38 requested chocolate Ensure but was served vanilla Ensure.
Facility did not ensure resident menus and dietary preferences were followed; Resident #58 did not receive food items listed on the tray ticket during mealtime.
Facility did not ensure food was stored in accordance with professional standards; 8th Floor pantry refrigerator temperature was 55 degrees Fahrenheit and contained undated and unlabeled melted ice cream.
Facility did not maintain an effective pest control program; a live roach was sighted in the 8th Floor pantry refrigerator.
Report Facts
Residents sampled: 38
Resident units with pantry refrigerators: 13
Pantry refrigerator temperature: 55
Ensure supplement amount: 8
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Dietician #3 | Interviewed regarding Resident #38's refusal to drink vanilla Ensure | |
| Dietary Supervisor | Interviewed about supply issues with chocolate Ensure and alternatives offered | |
| Regional Dietary Director | Interviewed about manufacturer's supply issues with chocolate Ensure | |
| Registered Nurse #5 | Registered Nurse | Interviewed about tray ticket checks and food delivery for Resident #58 |
| Regional Director of Social Work | Interviewed about grievance response related to Resident #58's meal tray | |
| Registered Nurse #1 | Registered Nurse | Observed pantry refrigerator temperature and interviewed about defrost timer |
| Director of Maintenance | Interviewed about pantry refrigerator defrost timer and pest control contract | |
| Housekeeping Director | Interviewed about pest control treatment on 8th Floor |
Inspection Report
Complaint Investigation
Deficiencies: 4
Date: Aug 30, 2021
Visit Reason
The inspection was conducted based on a recertification and abbreviated survey to investigate allegations of resident-to-resident abuse and other quality of care concerns.
Complaint Details
The complaint investigation (NY00269377) focused on allegations of resident-to-resident abuse involving Residents #26, #344, and #415. The facility reported incidents to NYSDOH several hours after the occurrences, exceeding the required 2-hour reporting timeframe. Interviews with staff and administrators confirmed delays in reporting and incomplete awareness of reporting timelines.
Findings
The facility failed to timely report allegations of resident-to-resident abuse to the State Survey Agency within 2 hours as required. Additionally, the facility did not ensure proper application of prescribed devices to maintain resident mobility, failed to assist a resident with transportation to a dermatology appointment, and did not remove expired medications from the medication supply.
Deficiencies (4)
Failure to timely report allegations of resident-to-resident abuse to the New York State Department of Health within 2 hours.
Failure to ensure services and treatments were provided to prevent further decrease in range of motion or mobility; specifically, carrot splints and heel boots were not applied as ordered for Resident #59.
Failure to provide medically-related social services to assist a resident hospitalized for psoriasis with transportation to a pre-scheduled dermatology appointment.
Failure to ensure expired medications were removed from the current medication supply; expired Dextrose solution bags, Piperacillin, and Tazobactam vials were found in medication storage.
Report Facts
Time delay in reporting: 247
Time delay in reporting: 214
Residents reviewed for Position and Mobility: 38
Residents reviewed for Quality of Care: 1
Units reviewed for Medication Storage: 7
Expired medication items observed: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| RN #3 | Registered Nurse Supervisor | Notified of resident altercations and involved in assessment and reporting |
| RN #5 | Registered Nurse Charge Nurse | Reported incidents involving Resident #26 and Resident #344 |
| CNA #3 | Certified Nursing Assistant | Reported incident involving Resident #415 and Resident #344 |
| Director of Nursing | Director of Nursing (DON) | Responsible for reporting incidents to NYSDOH and overseeing incident management |
| Administrator | Facility Administrator | Interviewed regarding incident reporting awareness and timelines |
| CNA #1 | Certified Nursing Assistant | Interviewed regarding application of splints and heel boots for Resident #59 |
| RN #1 | Registered Nurse | Interviewed regarding monitoring Resident #59 and medication storage observation |
| Director for Rehabilitation | Director for Rehabilitation | Interviewed regarding therapy and device use for Resident #59 |
| Corporate Nurse | Corporate Nurse | Interviewed regarding scheduling and follow-up of dermatology appointment for Resident #341 |
| Physician | Physician | Interviewed regarding awareness of dermatology appointment for Resident #341 |
| Medical Director | Medical Director | Interviewed regarding appointment scheduling and resident follow-up |
| RN #2 | Registered Nurse | Interviewed regarding medication storage audit on 4th floor |
| Assistant Director of Nursing | Assistant Director of Nursing (ADNS) | Interviewed regarding pharmacy audits and medication removal procedures |
Inspection Report
Annual Inspection
Deficiencies: 1
Date: Feb 26, 2019
Visit Reason
The inspection was conducted as a re-certification survey to assess the facility's infection prevention and control practices, specifically regarding the maintenance of urinary catheter care.
Findings
The facility failed to maintain proper infection control practices related to urinary catheter care, as a Foley catheter drainage bag and tubing were observed touching the floor and floor mat on multiple occasions, posing a risk for infection. Staff interviews confirmed the improper positioning of the catheter drainage bag and tubing.
Deficiencies (1)
Failure to maintain infection prevention and control program related to urinary catheter care, with catheter drainage bag and tubing touching the floor and floor mat.
Report Facts
Foley catheter balloon size: 30
MDS 3.0 BIMS score: 13
MDS 3.0 Mood Total Severity Score: 1
Inspection date: Feb 26, 2019
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Certified Nurse Assistant (CNA) #1 | Interviewed regarding catheter drainage bag touching floor | |
| Registered Nurse (RN) #1 | Interviewed regarding catheter drainage bag touching floor and risk of infection | |
| Registered Nurse (RN) #2 | Interviewed regarding catheter drainage bag touching floor, tubing kinks, and infection risk | |
| Certified Nursing Assistant #2 | Interviewed regarding catheter drainage bag inside dignity bag touching floor mat |
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