Urbandale Health Care Center

Urbandale Health Care Center is a Nursing Home in Iowa

Urbandale Health Care Center is a Nursing Home in Iowa

Urbandale Health Care Center

4614 84th St, Urbandale, IA 50322 View Map

Urbandale Health Care Center is a Nursing Home in Iowa

Urbandale Health Care Center is a Nursing Home in Iowa

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Overview of Urbandale Health Care Center

Urbandale Health Care Center is a rehabilitation and skilled nursing facility located in Urbandale, IA, northwest of Meredith Park. Aside from rehabilitation and long-term care, they also provide specialized services like respite care, and hospice care. Their current facility can house 106 patients, with access to a full nursing assistance 24 hours daily. Aside from this, the patients also receive medication administration done by licensed professionals, meal provisions, grooming services, housekeeping, and various therapy depending on patient needs.

Urbandale Health Care Center admission inquiries are open 24/7 including holidays. They also provide tours for those who would like to learn more about this long-term care nursing home. However, due to their capacity limit, admissions to the facility will be based on bed availability.

515-270-6838

Rating

2 / 5

Overall rating based on health inspections, staffing and quality measures.

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 115

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Iowa average
Occupancy rate 78.3%
Residents per day (avg) 85
Occupancy rate
78.3%
Residents per day (avg)
85

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

26% of new residents, usually for short-term rehab.

Typical stay 6 days

Private pay

72% of new residents, often for short stays.

Typical stay 5 - 6 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Voluntary non-profit home
Church
Home revenue
$13.1M
Surplus of revenue
-$1.1M
Voluntary non-profit home Church
Home revenue
$13,111,963.00
Surplus of revenue
$-1,133,643.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
33.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.5M
Total costs $9.9M
Walk Score
Walk Score: 61 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Additional licensing details

CMS Certification Number: 165580

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Diane Lynch

Types of Care at Urbandale Health Care Center

Skilled Nursing Respite Care Hospice Care
Contact Urbandale Health Care Center

Comparison Chart

The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
Compare Nursing Homes around Urbandale
Karen Acres Health Care Center
AL

For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

N

Nursing

RC

Respite Care

Urbandale
35
No
-
71
HARNED, PAMELA
83.4%
$3,283,215.00
$1,462,859.00
44.6%
29.50
4/5
3.4093
4/5
3/5
4/5
-
Deerfield Health Care Center
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

N

Nursing

Urbandale
30
No
A+
5
BEAR, SCOTT
86.3%
$4,678,922.00
$2,399,593.00
51.3%
18.20
4/5
6.9474
3/5
5/5
4/5
1
Urbandale Health Care Center
AL

For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

N

Nursing

RC

Respite Care

Urbandale
115
No
-
61
REITER, JENNIFER
78.3%
$13,111,963.00
$4,360,588.00
33.3%
84.70
2/5
3.5833
1/5
1/5
5/5
3
Azria Health Park Place
N

Nursing

Des Moines
70
No
-
51
ANDERSON, KELSEY
61.4%
$4,789,328.00
$1,970,348.00
41.1%
56.80
1/5
3.6758
1/5
2/5
1/5
-
Bickford of Urbandale
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Urbandale
73
Yes
-
28
-
-
-
-
-
-
-
-
-
-
-
-
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Places of interest near Urbandale Health Care Center

Address 2.5 miles from city center

Address 4614 84th St, Urbandale, IA 50322

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

89
Total Staff
85
Employees
4
Contractors
30,036
Total Hours (Quarter)
39
Avg Staff/Day
8.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse69.5 No
Licensed Practical Nurse1510 Yes
Certified Nursing Assistant378.6 No
Staff by Category
Administration
2 staff
7.3hs shift avg
Nursing Staff
69 staff
9hs shift avg
Physicians & Practitioners
3 staff
7.7hs shift avg
Therapy Services
10 staff
6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
5hs shift avg
Dietary Services
3 staff
6.7hs shift avg
Other Services
0 staff
0hs shift avg
Contractor Analysis
2.6%
of total hours from contractors
789 contractor hours this quarter
Licensed Practical Nurse: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant3703713,89691100%8.6
Licensed Practical Nurse141154,62791100%10
Medication Aide/Technician8082,99891100%9.2
Registered Nurse6062,20191100%9.5
RN Director of Nursing3031,3757178%9.5
Other Dietary Services Staff3031,1558088%6.7
Speech Language Pathologist3039226571%7.3
Respiratory Therapy Technician2026216875%6.1
Clinical Nurse Specialist2025556268%7.9
Administrator1014806470%7.5
Nurse Practitioner1014736369%7.5
Qualified Social Worker2022685459%5
Physical Therapy Assistant2022315763%3.6
Occupational Therapy Aide0111301415%9.3
Physical Therapy Aide101532022%2.6
Occupational Therapy Assistant01151910%5.7
Medical Director011222%1

Health Inspection History

Source: CMS Health Citations (Apr 2023 – Oct 2025)

10
Inspections
59
Total Citations
2
Critical (J-L)
4
Serious (G-I)
5.9
Citations/Inspection
Oct 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
52
Serious (G-I)
4
Critical (J-L)
2
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
15
25% of total
Resident Rights
11
19% of total
Pharmacy Services
6
10% of total
Infection Control
3
5% of total
Environmental
3
5% of total
Abuse, Neglect & Exploitation
2
3% of total
Citation Sources
Standard Inspections 30
Complaint Investigations 37
State Comparison (IA)
Avg Citations (State)
21.7
This Facility: 59
Avg Critical (State)
0.6
This Facility: 2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Oct 22, 2025 K Nursing ServicesF0725 Corrected
Oct 22, 2025 D Quality of CareF0684 Corrected
Oct 22, 2025 D Care PlanningF0842 Corrected
May 20, 2025 E Infection ControlF0880 Corrected
May 20, 2025 E NutritionF0804 Corrected
May 20, 2025 F NutritionF0812 Corrected
May 20, 2025 G PharmacyF0760 Corrected
May 20, 2025 D PharmacyF0761 Corrected
May 20, 2025 G Quality of CareF0689 Corrected
May 20, 2025 D Quality of CareF0695 Corrected
May 20, 2025 D Quality of CareF0740 Corrected
May 20, 2025 D Care PlanningF0655 Corrected
May 20, 2025 D Care PlanningF0658 Corrected
May 20, 2025 E Care PlanningF0842 Corrected
May 20, 2025 D Resident RightsF0550 Corrected
Dec 13, 2024 E EnvironmentalF0925 Corrected
Dec 13, 2024 D Infection ControlF0880 Corrected
Dec 13, 2024 J PharmacyF0755 Corrected
Dec 13, 2024 D PharmacyF0761 Corrected
Dec 13, 2024 E Quality of CareF0677 Corrected
Dec 13, 2024 E Quality of CareF0684 Corrected
Dec 13, 2024 D Quality of CareF0689 Corrected
Dec 13, 2024 D Care PlanningF0656 Corrected
Dec 13, 2024 D Care PlanningF0658 Corrected
Dec 13, 2024 E Resident RightsF0550 Corrected
Dec 13, 2024 E Resident RightsF0558 Corrected
Dec 13, 2024 E Resident RightsF0584 Corrected
Oct 15, 2024 D Quality of CareF0684 Corrected
Oct 15, 2024 D Quality of CareF0686 Corrected
Oct 15, 2024 D Quality of CareF0689 Corrected
Sep 07, 2024 D Quality of CareF0690 Corrected
Jul 01, 2024 D Abuse/NeglectF0609 Corrected
Jul 01, 2024 D Abuse/NeglectF0610 Corrected
Jul 01, 2024 D AdministrationF0868 Corrected
Jul 01, 2024 D EnvironmentalF0926 Corrected
Jul 01, 2024 D Quality of CareF0689 Corrected
Jul 01, 2024 D Care PlanningF0644 Corrected
Jul 01, 2024 D Care PlanningF0656 Corrected
Jul 01, 2024 D Care PlanningF0658 Corrected
Jul 01, 2024 D Resident RightsF0550 Corrected
Jul 01, 2024 D Resident RightsF0578 Corrected
Jul 01, 2024 D Resident RightsF0580 Corrected
Jul 01, 2024 D Resident RightsF0623 Corrected
Jan 30, 2024 E EnvironmentalF0921 Corrected
Jan 30, 2024 E Infection ControlF0880 Corrected
Jan 30, 2024 D Resident RightsF0550 Corrected
Dec 06, 2023 E PharmacyF0755 Corrected
Dec 06, 2023 G Quality of CareF0686 Corrected
Dec 06, 2023 G Quality of CareF0695 Corrected
Dec 06, 2023 D Care PlanningF0656 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Care Sage
Resident Census by Payment Source
85 Total Residents
Medicare 4 (4.7%)
Medicaid 68 (80%)
Private Pay/Other 13 (15.3%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
8.7 Score
15% better than avg State avg: 10.2

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
18.4 Score
15% better than avg State avg: 21.6

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
13.8%
Lost Too Much Weight
6.5%
Urinary Tract Infection
1.0%
Depressive Symptoms
4.6%
Falls with Major Injury
1.7%
Pneumococcal Vaccine
95.7%
Antipsychotic Use
17.5%
Walking Ability Worsened
15.0%
Influenza Vaccine
86.8%
High Risk Residents with Pressure Ulcers
6.4%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
26.5%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
82.5% Near average State: 85.1%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.7% 63% better than avg State: 1.8%
Influenza Vaccine
60.3% 18% worse than avg State: 73.3%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $122K State avg: $48K 154% worse than avg
Number of Fines 3 State avg: 1.7
Payment Denials 2 96 total days
Compared to State Average Facility: $122K | State Avg: $48K
Penalty History

Showing all 5 penalties (May 2023 - Oct 2025)

Oct 22, 2025 Civil Money Penalty
$16K
Dec 12, 2024 Civil Money Penalty
$71K
Dec 6, 2023 Civil Money Penalty
$35K
Dec 6, 2023 Payment Denial
41 days
May 17, 2023 Payment Denial
55 days
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Iowa Seniors

Program
State Program Name
Eligibility
Benefits
Elderly Waiver
Iowa Medicaid Elderly Waiver
Official government program page
  • General: Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • IA Specifics: Rural focus; waitlists possible.
  • Services: In-home care (5-7 hours/day), meals ($6/meal), respite (240 hours/year), adult day care ($60/day).
Iowa Family Caregiver Support
IA NFCSP
  • General: Caregiver of someone 60+, Iowa resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • IA Specifics: Limited slots; rural emphasis.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Medicare Savings Program (MSP)
Iowa Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, Iowa resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • IA Specifics: Three tiers; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Program of All-Inclusive Care for the Elderly (PACE)
  • General: Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR, Medicaid-eligible).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • IA Specifics: Limited to western Iowa (e.g., Council Bluffs); expanding slowly.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, Iowa resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • IA Specifics: Priority for veterans, rural residents.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Iowa VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • IA Specifics: High veteran demand in rural areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Able Up Iowa
  • General: Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.
  • Income Limits (2025): No strict limit; must demonstrate repayment capacity.
  • Asset Limits: Not specified; credit-based.
  • IA Specifics: Loans up to $25,000; statewide via Easterseals partnership.
  • Services: Loans for wheelchairs, ramps, walk-in tubs (~$500-$10,000 avg.), reducing reliance on paid care.

Claim What’s Yours Financial Aid for Iowa Seniors

Iowa Medicaid Elderly Waiver

Elderly Waiver

Requirements:
  • General:
    Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • IA Specifics:
    Rural focus; waitlists possible.
Benefits without Contact:
  • Services: In-home care (5-7 hours/day), meals ($6/meal), respite (240 hours/year), adult day care ($60/day).
IA NFCSP

Iowa Family Caregiver Support

Requirements:
  • General:
    Caregiver of someone 60+, Iowa resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • IA Specifics:
    Limited slots; rural emphasis.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Iowa Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Iowa resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • IA Specifics:
    Three tiers; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Iowa PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, Medicaid-eligible).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • IA Specifics:
    Limited to western Iowa (e.g., Council Bluffs); expanding slowly.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Iowa SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Iowa resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • IA Specifics:
    Priority for veterans, rural residents.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Iowa VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • IA Specifics:
    High veteran demand in rural areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Able Up Iowa

Able Up Iowa

Requirements:
  • General:
    Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.
  • Income Limits (2025):
    No strict limit; must demonstrate repayment capacity.
  • Asset Limits:
    Not specified; credit-based.
  • IA Specifics:
    Loans up to $25,000; statewide via Easterseals partnership.
Benefits without Contact:
  • Services: Loans for wheelchairs, ramps, walk-in tubs (~$500-$10,000 avg.), reducing reliance on paid care.
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