Facility type
Nursing Home
Status
Active
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
Assisted Living Home
Utica Rehabilitation & Nursing Center
Utica Rehabilitation & Nursing Center is a facility in Utica, NY, that specializes in short-term rehabilitation and post-acute care. The center is committed to providing high-quality care and fostering meaningful relationships among residents and staff. It offers a range of services to promote the physical and emotional well-being of its residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
89.2%
Residents per day (avg)
111
Occupancy rate
89.2%
Residents per day (avg)
111
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term residence
Daily assistance
Occasional rehab needs
Breakdown by payment type
Medicare
15% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
63% of new residents, often for short stays.
Typical stay
2 months
Medicaid
21% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$17.3M
Operating loss
-$975.1K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$17,275,172.00
Operating loss
$-975,119.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$18.3M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
12 years in operation
A community with a solid operating history and experience delivering ongoing care.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License details
County:
Oneida
Additional licensing details
License number:
3202316N
CMS Certification Number:
335471
Ownership & operating entity
Owner name:
URNC Operating, LLC (For Profit)
Care Services
Nursing Services
Rehabilitation Services
Licensed Nurses/CNAs
Short-Term Rehab
Programs & Activities
Specific Programs
Who We Are, Our Mission, Our Team, Location, What We Do, Services, Community, Gallery, Contact, Residents, Information, Careers, PAY ONLINE
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Show Inspection Reports
223 complaints
185.8 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:February 11, 2025
Type:Complaint Investigation
83 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
49 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
8 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
March 8, 2023: Stipulation & Order #: NH-23-072
A formal agreement with the state to correct serious or repeated issues.
Date not yet available: Stipulation & Order #: NH-23-030
A formal agreement with the state to correct serious or repeated issues.
September 23, 2021: Stipulation & Order #: NH-21-232
A formal agreement with the state to correct serious or repeated issues.
December 21, 2018: Stipulation & Order #: NH-19-021
A formal agreement with the state to correct serious or repeated issues.
September 18, 2018: Stipulation & Order #: NH-19-010
A formal agreement with the state to correct serious or repeated issues.
July 18, 2018: Stipulation & Order #: NH-18-040
A formal agreement with the state to correct serious or repeated issues.
Date not yet available: Stipulation & Order #: NH-18-001
A formal agreement with the state to correct serious or repeated issues.
January 9, 2014: Stipulation & Order #: NH-16-054
A formal agreement with the state to correct serious or repeated issues.
Health Inspection History
Inspections
Total health inspections
5
State average N/A
Last Health inspection on Feb 2025
Total health citations
39
Citations per inspection
7.8
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 39 citations resulted from standard inspections; 7 of 39 resulted from complaint investigations; and 6 of 39 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
3
3
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
3 critical citations
0 serious citations
36 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Feb 11, 2025
Corrected
Nursing Services moderate citation
Feb 11, 2025
Corrected
Nutrition moderate citation
Feb 11, 2025
Corrected
Nutrition moderate citation
Feb 11, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa
The information below is reported by the New York State Department of Health.
Utica Rehabilitation & Nursing Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 13501
120
A+
-
-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boerne
10
-
-
-
Job Haines Home
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
-
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
-
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
-
8
-
Places of interest near Utica Rehabilitation & Nursing Center
1.6 miles from city center
Utica, NY 13501
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
176
Total Staff
176
Employees
0
Contractors
44,263
Total Hours (Quarter)
64
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 20 | 8.2 | No |
| Licensed Practical Nurse | 31 | 8.3 | No |
| Certified Nursing Assistant | 98 | 7.6 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
149 staff
7.8hs shift avg
Physicians & Practitioners ⓘ
1 staff
8hs shift avg
Therapy Services ⓘ
14 staff
5.9hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
3.9hs shift avg
Dietary Services ⓘ
8 staff
6.9hs shift avg
Other Services ⓘ
2 staff
8hs shift avg
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 98 | 0 | 98 | 23,531 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 31 | 0 | 31 | 8,853 | 91 | 100% | 8.3 |
| Registered Nurse | 20 | 0 | 20 | 6,006 | 91 | 100% | 8.2 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 1,033 | 76 | 84% | 7.4 |
| Mental Health Service Worker | 2 | 0 | 2 | 953 | 63 | 69% | 8 |
| Other Dietary Services Staff | 7 | 0 | 7 | 839 | 84 | 92% | 6.6 |
| Physical Therapy Assistant | 4 | 0 | 4 | 589 | 73 | 80% | 5.2 |
| Nurse Practitioner | 1 | 0 | 1 | 481 | 60 | 66% | 8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Dietitian | 1 | 0 | 1 | 459 | 60 | 66% | 7.6 |
| Physical Therapy Aide | 3 | 0 | 3 | 421 | 63 | 69% | 5.8 |
| Speech Language Pathologist | 1 | 0 | 1 | 368 | 62 | 68% | 5.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 165 | 50 | 55% | 3.3 |
| Qualified Social Worker | 1 | 0 | 1 | 103 | 26 | 29% | 3.9 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
109 residents
Residents by payment source
Medicare
17 residents (15.6%)
Medicaid
86 residents (78.9%)
Private pay or other
6 residents (5.5%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
6% better than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.9
29% better than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
10.2%
Percent of long-stay residents whose need for help with daily activities has increased
10.2%
38% better than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.0%
Percent of long-stay residents whose ability to move independently worsened
11.0%
34% better than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.6%
18% better than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.6%
Percent of long-stay residents experiencing one or more falls with major injury
5.6%
88% worse than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.8%
Percent of long-stay high risk residents with pressure ulcers
4.8%
33% better than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.5%
Percent of long-stay residents with a urinary tract infection
1.5%
10% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
14.5%
Percent of long-stay residents who lose too much weight
14.5%
137% worse than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
13.5%
Percent of long-stay residents who received an antipsychotic medication
13.5%
7% worse than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.2%
8% worse than State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.8%
In line with State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
55% worse than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
39.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
39.7%
50% worse than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$197K
197% higher than State averageState average: $66K
Number of fines
2
In line with State averageState average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$197K
State average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 14, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 14, 2025
$141K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 7, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 7, 2024
$56K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Utica Rehabilitation & Nursing Center based on CMS SNF Cost Reports.
Occupancy Rate
89.2%
↓ 4.9pp vs 2022
Net Income
-$975,119
↓ ~$939K vs 2022
Total Payroll
$6,925,744
↓ ~$212K vs 2022
Profit Margin
-5.6%
↓ 5.4pp vs 2022
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