Valley Crest Memory Care in Apple Valley, CA

Overview of Valley Crest Memory Care

Operated by Valley Crest Memory Care LLC, Valley Crest Memory Care is a memory care community in Apple Valley, California, in San Bernardino County. Gabriel Aguilar serves as the administrator.

The 65-bed community has served residents for about 1 year. It is currently home to 42 residents, reflecting an occupancy rate of about 65%. The neighborhood has a Walk Score of 37, which is somewhat walkable. A few nearby destinations can be reached on foot, but most errands and outings require a car.

Residents can choose between private and shared rooms. Housekeeping, linen, and rubbish services are included. Staff provide mobility assistance for residents who need extra support. Meals feature a variety of cuisines. There’s a full calendar of social activities helps residents stay engaged. Respite care is also available for families who need short-term support.

State inspections in California have generally found the community operating well daily. One inspection identified an issue with the storage of cleaning chemicals. Meanwhile, a separate complaint investigation found no evidence to support concerns about resident care. Families touring Valley Crest Memory Care may want to ask how these areas are managed today.

Facility Direct Line (760) 475-9109

65-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

1 year in operation

A newer community that may feature more recent facilities and programs.

Walk Score: 37 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

65%

Lower than the California average: 72.8%

Occupied beds

42 / 65

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceJanuary 24, 2025

CountySan Bernardino

Valley Crest Memory Care is legally operated by Valley Crest Memory Care LLC, and administered by Gabriel Aguilar.

Pets not allowed

Since 2024 · 2 years of data 1 citation 6 total visits 1 complaint visit 1 official inspection 1 complaint investigation

Inspection Score

12 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. California state average

Overall vs. CA average

Latest Inspection April 2, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	1	10	This facility has 90% fewer total citations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	1	3	This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #412 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 412th out of 1160 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	0	4	This facility has 100% fewer moderate citations (type b) than a typical California assisted living residence (0 vs. CA avg 4).↓ 100% better
Citations per year Average citations per year since 2024.	0.5	5	This facility has 90% fewer citations per year than a typical California assisted living residence (0.5 vs. CA avg 5).↓ 90% better
Citations per inspection Average citations per inspection.	0.2	3.3	This facility has 94% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 3.3).↓ 94% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	6	16	This facility has 63% fewer total visits than a typical California assisted living residence (6 vs. CA avg 16).↓ 63% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	1	13	This facility has 92% fewer complaint visits than a typical California assisted living residence (1 vs. CA avg 13).↓ 92% better Rank #210 / 1388 Complaint visits — State benchmarked This home is ranked 210th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	4	7	This facility has 43% fewer other visits than a typical California assisted living residence (4 vs. CA avg 7).↓ 43% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	1	4	This facility has 75% fewer official inspections than a typical California assisted living residence (1 vs. CA avg 4).↓ 75% better
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	1	10	This facility has 90% fewer complaint investigations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

February 5, 2026 unannounced visit found no deficiencies and confirmed health and safety compliance after reviewing resident records and interviewing the administrator.
January 14, 2026 annual inspection cited one immediate risk Type A deficiency for unlocked chemicals accessible to residents.
April 1, 2025 complaint investigation was unsubstantiated after finding staff followed special diets and no evidence supported medication restraint allegations.

Show Inspection Reports

5.6 miles from city center Estimated distance in miles from Apple Valley's city center to Valley Crest Memory Care's address, calculated via Google Maps.

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The information below is reported by the California Department of Social Services and Department of Public Health.


Whispering Winds of Apple Valley	MC AL RC	Apple Valley (Apple Valley Road)	116 Facility 116 CA AVG 104 Rank #608 / 1648	Yes	52 Facility 52 CA AVG 57 Rank #1303 / 2087	88 Facility 88 CA AVG 81 Rank #513 / 1399	4	7 Facility 7 CA AVG 13 Rank #715 / 1388	2 Facility 2 CA AVG 3 Rank #599 / 1160	7 Facility 7 CA AVG 13 Rank #812 / 1494	83.6%	Welltower Pegasus Tenant LLC And Psl Associates LLC	Studio / 1 Bed / 2 Bed
Valley Crest Memory Care	MC	Apple Valley	65 Facility 65 CA AVG 104 Rank #1039 / 1648	No	37 Facility 37 CA AVG 57 Rank #1600 / 2087	93 Facility 93 CA AVG 81 Rank #242 / 1399	1	1 Facility 1 CA AVG 13 Rank #210 / 1388	1 Facility 1 CA AVG 3 Rank #412 / 1160	1 Facility 1 CA AVG 13 Rank #1394 / 1494	64.6%	Valley Crest Memory Care LLC	1 Bed / 2 Bed

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Is Valley Crest Memory Care in a walkable area?

Valley Crest Memory Care has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Valley Crest Memory Care?

Valley Crest Memory Care's occupancy is 65%.

Are pets allowed at Valley Crest Memory Care?

No, Valley Crest Memory Care has a no-pet policy.

Who is the administrator of Valley Crest Memory Care?

Gabriel Aguilar is the administrator of Valley Crest Memory Care.

How many beds does Valley Crest Memory Care have?

Valley Crest Memory Care has 65 beds.

Has Valley Crest Memory Care had any citations?

Valley Crest Memory Care has had 1 reported citation since 2024 according to records from California Department of Social Services (CDSS).

Are there photos of Valley Crest Memory Care?

Yes — there are 9 photos of Valley Crest Memory Care in the photo gallery on this page.

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Valley Crest Memory Care