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Assisted Living Home

Valley Haven

Assisted Living Home

Valley Haven

2266 Chanticleer Ave, Santa Cruz, CA 95062 View map
Overview of Valley Haven

Valley Haven Assisted Living & Memory Care in Santa Cruz caters to seniors who require support with daily living activities in their assisted living with memory care center. Their staff is trained to provide compassionate care that respects residents’ dignity and independence.

Residents can benefit from medication management, assistance with ambulation, and incontinence care. This assisted living home also offers memory care programs designed to engage residents in activities that stimulate cognitive function and social interaction. The facility provides a safe and secure environment with beautifully landscaped grounds and walking paths that meander through groves of towering trees, leading to breathtaking views of the ocean.

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 48

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 56.3%
Residents per day 27
Occupancy rate
56.3%
Residents per day
27
Bed community size
48-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
12 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 56 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
56%
23% lower than California average

California average: 73%

Occupied beds
27 / 48
Average residents 87 per day

License details

Facility type
Residential Care Elderly
Status Licensed
Issuance August 30, 2013
County: SANTA CRUZ

Additional licensing details

RCFE Number: 445202401

Ownership & operating entity

Valley Haven is legally operated by JESUS & JOSEPHINE ARCILLA.

Care Services

Respite Care
Memory Care
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Assisted Living
Memory Care

Programs & Activities

Specific Programs
Medication Management, Nutritious home-cooked meals, Scheduled Activities including board games, art & crafts, puzzles, movies, light exercises, musical entertainment, birthdays, special events, and holiday celebrations.

Dining & Nutrition

Food Description
Nutritious, home-cooked meals with snacks in between.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Valley Haven

Assisted Living Memory Care
Contact Valley Haven

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

5 visits

California average: 16 visits

Breakdown by visit type

2 total complaint visits

3 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

13 total complaint visits

7 other visits

2 complaint investigations

Investigations can have many visits.

California average: 10 complaint investigations

4 official inspections

California average: 4 official inspections

0 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

0 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Latest inspection

Date:August 28, 2025
Type:Annual Inspection

Inspection Report Summary for Valley Haven

Most inspections found no deficiencies, with the facility consistently meeting health, safety, and licensing requirements over several years. Several complaint investigations, including serious allegations such as staff misconduct and resident care concerns, were unsubstantiated. The most recent report from August 28, 2025, was also free of deficiencies, though a minor issue with wood rot on the roof corner was noted and a repair plan submitted, along with a technical assistance regarding water temperature in one bathroom. Earlier reports involved ongoing investigations related to a resident’s death and a wandering incident, but no citations resulted from those visits. Overall, the facility’s record shows stable compliance with only minor, isolated issues and no enforcement actions or fines listed in the available reports.

Compare Assisted Living around Santa Cruz The information below is reported by the California Department of Social Services and Department of Public Health.

Valley Haven
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Santa Cruz
48
-
56
56.3%
4
2
0
12
JESUS & JOSEPHINE ARCILLA
Private Rooms
Maple House II
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Santa Cruz
40
-
74
52.5%
1
-
1
1
DIVINE SENIOR CARE INC.
Private / Semi-Private Rooms
Maple House
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Santa Cruz (Seabright)
22
-
92
50.0%
1
-
0
1
DIVINE SENIOR CARE INC.
Private / Semi-Private Rooms
Alexandria Victoria
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Santa Cruz
13
-
85
69.2%
4
3
0
8
OFELIA JONY INC
Private Rooms / Semi-Private Rooms
Paradise Villa
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Santa Cruz
6
A+
70
83.3%
3
-
4
4
A PARADISE VILLA, INC.
Private Rooms

Places of interest near Valley Haven

Address 3.9 miles from city center — 10.9 miles to nearest hospital (Watsonville Community Hospital)

Address 2266 Chanticleer Ave, Santa Cruz, CA 95062

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Financial Aid for California Seniors

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

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