Occupancy rate
56%
Lower than the California average: 72.8%Valley Haven
Assisted Living in Santa Cruz
Valley Haven
Assisted Living in Santa Cruz
Valley Haven Assisted Living & Memory Care in Santa Cruz caters to seniors who require support with daily living activities in their assisted living with memory care center. Their staff is trained to provide compassionate care that respects residents’ dignity and independence.
Residents can benefit from medication management, assistance with ambulation, and incontinence care. This assisted living home also offers memory care programs designed to engage residents in activities that stimulate cognitive function and social interaction. The facility provides a safe and secure environment with beautifully landscaped grounds and walking paths that meander through groves of towering trees, leading to breathtaking views of the ocean.
48-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
12 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 56 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Occupancy
Lower than the California average: 72.8%Occupied beds
27 / 48
Average residents
87 per day
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceAugust 30, 2013
CountySanta Cruz
RCFE Number445202401
Valley Haven is legally operated by Jesus & Josephine Arcilla, and administrated by Josephine Arcilla.
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Specific ProgramsNutritious home-cooked meals, Scheduled Activities including board games, art & crafts, puzzles, movies, light exercises, musical entertainment, birthdays, special events, and holiday celebrations.
Food DescriptionNutritious, home-cooked meals with snacks in between.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Valley Haven
Assisted Living
Memory Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
9 visits
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
California average: 16 visits
Breakdown by visit type
2 total complaint visits
3 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
13 total complaint visits
7 other visits
Show Inspection Reports
2 complaint investigations
Inspections conducted in response to complaints filed by residents, families, staff, or others about possible problems at the facility.
Investigations can have many visits.
California average: 10 complaint investigations
4 official inspections
Routine inspections conducted by state regulators to evaluate whether the facility meets federal and state care and safety standards.
California average: 4 official inspections
0 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
0 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Latest inspection
Date
August 28, 2025
Annual InspectionInspection Report Summary for Valley Haven
This facility’s inspection record is mostly clean, with no deficiencies cited in its last two annual inspections on August 28, 2025, and August 29, 2024. Several complaint investigations between 2024 and 2025, including allegations of abuse and neglect, were unsubstantiated or found no deficiencies after interviews and record reviews. Inspectors noted minor issues like a roof wood rot and low bathroom water temperature in 2025 but accepted repair and action plans without citations.
Compare Assisted Living around Santa Cruz The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| Valley Haven |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Santa Cruz (Live Oak) | 48 | Yes | 56 | 4 | 2 | 0 | 12 | 56.3% | - | Jesus & Josephine Arcilla | Private Rooms |
| Maple House II |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Santa Cruz (Yacht Harbor Manor) | 40 | No | 74 | 1 | 0 | 1 | 1 | 52.5% | - | Divine Senior Care Inc. | Private / Semi-Private Rooms |
| Maple House |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Santa Cruz (Seabright) | 22 | No | 92 | 1 | 0 | 0 | 1 | 50.0% | - | Divine Senior Care Inc. | Private / Semi-Private Rooms |
| Alexandria Victoria |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Santa Cruz (Banana Belt) | 13 | No | 85 | 4 | 3 | 0 | 8 | 69.2% | - | Ofelia Jony Inc | Private Rooms / Semi-Private Rooms |
| Paradise Villa |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Santa Cruz (Pleasant Acres Mobile Home Park) | 6 | No | 70 | 3 | 0 | 4 | 4 | 83.3% | A+ | A Paradise Villa, Inc. | Private Rooms |
Financial Assistance for
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Places of interest near Valley Haven
3.9 miles from city center
Estimated distance in miles from Santa Cruz's city center to Valley Haven's address, calculated via Google Maps.
— 10.9 miles to nearest hospital (Watsonville Community Hospital)
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