Inspection Reports for Veneman Care Home I

The visit was an unannounced required annual inspection conducted to evaluate compliance with licensing requirements for Bonnie's Care Home Facility.

The facility was found to be clean, odor-free, and pest-free with all required documents posted and safety equipment in working order. Resident rooms and common areas met regulatory standards. Medication storage was secure, but some medication administration records had missing entries. Despite this, no deficiencies were cited and the facility was in compliance with California Code of Regulations.

The inspection was an unannounced complaint investigation visit triggered by allegations including a change of facility ownership and overcharging a resident.

The investigation found the allegations to be unsubstantiated. The facility was planning ownership change but the application was withdrawn due to fire safety requirements. The allegation of overcharging a resident was not supported by the evidence after review of records and reassessment of resident needs.

The complaint investigation was unsubstantiated. Allegations included new ownership plans and overcharging a resident. The ownership change application was withdrawn due to fire clearance issues. The overcharging allegation was not proven based on reassessment and records review.

The visit was an unannounced case management inspection focused on deficiencies, specifically reviewing compliance with care documentation and administrative requirements.

A deficiency was cited for failure to document the needs and services to be provided to resident 1 (R1), posing a potential risk to residents' health, safety, and personal rights. Technical assistance was provided regarding social factors and change in administrator.

An unannounced complaint investigation was conducted following a complaint received on 2024-12-06 regarding allegations including lack of adequate food service and failure to ensure reporting requirements were followed.

The allegation of lack of adequate food service was unsubstantiated after inspection of the food supply. The allegation that staff did not ensure reporting requirements were followed was found to be unfounded based on verification of timely incident reporting and notification to the responsible party.

The complaint investigation was unannounced and addressed two main allegations: lack of adequate food service and failure to ensure reporting requirements were followed. The first allegation was unsubstantiated and the second was unfounded.

The inspection visit was an unannounced complaint investigation triggered by an allegation that staff did not ensure residents' personal possessions were safely secured.

The allegation was substantiated based on the observation of a blank LIC 621 form and staff interviews, indicating the facility did not follow its own policies for safeguarding resident valuables or theft and loss prevention.

The complaint was substantiated. The preponderance of evidence standard was met, confirming that staff did not ensure residents' personal possessions were safely secured.

The visit was a case management inspection related to legal and non-compliance issues, including discussion of the facility's non-compliance with Title 22 Regulations and the proposed change of ownership.

The facility has had 9 A type citations over the past year. The Licensee is in the process of selling the care home to Maria Araiza, who has a pending Administrator's certification and has applied for an RCFE license. The Department will increase monitoring to at least monthly until the change in ownership or substantial compliance is achieved.

The visit was an unannounced continuation of a required one-year annual inspection to assess compliance with licensing regulations.

Deficiencies were cited related to staff training and medical documentation. Specifically, one of two staff files lacked a health screen and training since 2023, and two resident files lacked documented TB tests.

The visit was an unannounced Plan of Correction inspection to follow up on a previously cited personal rights violation.

The Plan of Correction was cleared after confirming that Resident 1 has a new wheelchair that fits through the door and a scheduled podiatry appointment. An exit interview was conducted and a copy of the report was provided.

The inspection was an unannounced required one year annual inspection conducted to assess compliance and licensure status, including a pending change of ownership.

The facility was generally well maintained but had deficiencies including lack of carbon monoxide detectors, insufficient food supplies, medication administration discrepancies, accessible cleaning and grooming products to residents, and inadequate bedroom accessibility for a resident using a wheelchair. Deficiencies were cited and a civil penalty was assessed.

The visit was an unannounced case management inspection conducted in relation to an incident report received on 2024-07-31 concerning a resident on hospice care and allegations of sanitation and neglect at the facility.

The inspection found multiple deficiencies including lack of proper resident records such as pre-placement appraisal and service plans, presence of cockroaches and other insects in the facility, and failure to notify the Department and residents about a change in ownership. Staff not associated with the facility were signing care notes, and technical assistance had been provided previously.

The complaint investigation was triggered by an incident report regarding a resident on hospice care whose responsible party requested removal from hospice to be sent to the hospital due to concerns about sanitation and neglect at the facility. Interviews with the resident's family and friends supported these concerns.

The visit was a Case Management - Legal/Non-compliance informal conference to discuss the facility's non-compliance with Title 22 Regulations.

The facility has received 2 type A citations and 7 type B citations within the last 10 months. No deficiencies were cited as a result of this informal conference meeting. The Licensee accepted technical support and is in the process of hiring a new Administrator and renovating the facility flooring.

An unannounced complaint investigation visit was conducted following a complaint received on 2024-02-23 regarding the licensee not providing the Power of Attorney a copy of the signed Admission Agreement.

The investigation substantiated that the licensee did not provide a copy of the signed Admission Agreement to the resident's Power of Attorney upon signing, which is a regulatory requirement. The licensee admitted to this and agreed to comply going forward.

The complaint was substantiated based on the licensee's admission that a signed copy of the Admission Agreement was not provided to the resident's Power of Attorney. The substantiation means the preponderance of evidence standard was met.

An unannounced complaint investigation was conducted in response to an allegation that staff did not provide residents' authorized persons copies of residents' records.

The investigation found that only hospice records were available and sent upon request, and the allegation that staff did not provide authorized persons copies of residents' records was unsubstantiated based on the preponderance of evidence.

The complaint was unsubstantiated. Although the allegation may have happened, the evidence did not prove it. A separate case management will be conducted for a lack of required records.

The inspection was an unannounced complaint investigation initiated due to complaint number 27-AS-20240404104236 regarding facility compliance with resident record keeping and admission agreement requirements.

The investigation found that the facility accepted a resident without creating or maintaining required resident records and lacked a hospice care plan for a hospice resident. The Licensee/Administrator was unaware of the required documentation and admission agreement provisions, posing risks to resident health, safety, and personal rights.

Complaint investigation opened for complaint number 27-AS-20240404104236. The Licensee/Administrator was not aware of record keeping and admission agreement requirements. Deficiencies were substantiated based on file reviews and admissions.

An unannounced case management visit was conducted to review compliance with licensing requirements, including review of admission packets and previous deficiencies.

A deficiency was cited related to the alteration of the original admissions agreement refund policy, which violated the Health and Safety Code. No other deficiencies were observed or cited during the visit.

Unannounced Annual Inspection visit was conducted to evaluate compliance with licensing regulations and facility standards.

The inspection found the facility generally compliant with safety and operational standards, including locked sharps, adequate food supply, proper medication storage, and functional safety equipment. However, deficiencies were cited related to fire clearance for bedridden residents, care plan updates, admissions agreement refund policy, and maintenance issues with damaged window screens allowing insect entry.

The inspection was an unannounced complaint investigation visit conducted in response to a complaint received on 2022-10-13 regarding staff training, care and supervision, and visitation restrictions at Bonnie's Care Home.

The investigation substantiated that staff were not properly trained and did not provide adequate care and supervision, resulting in a resident being left unattended and attempting to eat without assistance. Additionally, the facility posted altered visitation hours that contradicted the Admission Agreement. Deficiencies were cited related to personnel training, basic services, and residents' personal rights.

The complaint was substantiated based on evidence that staff were not properly trained, residents were inadequately supervised, and visitation policies were improperly altered. A civil penalty of $100 was issued.

The visit was an unannounced Plan of Correction (POC) visit conducted to clear deficiencies cited during the prior annual visit on 10/19/2022.

No deficiencies were observed or cited during this Plan of Correction visit. Previous deficiencies related to backyard cleanup and window screen repairs were noted but not cited during this visit.

Unannounced annual visit conducted to assess compliance with licensing requirements and facility conditions.

The facility was toured and found generally compliant with policies and procedures, including medication administration and safety measures. However, deficiencies were cited related to maintenance issues such as backyard debris and damaged window screens.

The visit was an unannounced post licensing inspection conducted to evaluate the facility's compliance following licensing.

The facility was found to be in good condition with no deficiencies cited. The inspection included a tour of the facility, review of staff records, and verification of safety equipment and supplies.

The visit was a second pre-licensing inspection to ensure correction of the hot water temperature issue found during the first pre-licensing visit.

The facility met all pre-licensing requirements, including hot water temperature compliance with regulations, and was found to be in compliance at the time of this visit.

The visit was conducted as a pre-licensing evaluation for an initial application to operate a Residential Care Facility for the Elderly (RCFE) with a capacity of six non-ambulatory residents.

The facility was found to have adequate structure, safety systems, and supplies, but the hot water temperature was recorded at 130 degrees, which is out of regulation range and needs to be adjusted to 105-120 degrees before licensing can be granted.