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Assisted Living in USA

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Veteran Village

Assisted Living in USA

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Veteran Village

1200 E NATIONAL CEMETERY RD, FLORENCE, SC 29506 View map
Overview of Veteran Village
Veteran Village is a facility dedicated to serving veterans in Florence, South Carolina. It offers skilled nursing care in a modern setting with 104 all-private beds. The facility is committed to providing exceptional accommodations and care for its residents.
(843) 432-4600

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
7h 59m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 104

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in the state
Occupancy rate 97.4%
Residents per day (avg) 50
Occupancy rate
97.4%
Residents per day (avg)
50

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

56% of new residents, usually for short-term rehab.

Typical stay 17 days

Private pay

44% of new residents, often for short stays.

Typical stay 5 years

Finances and operations

Governmental community
Operated by city authorities.
Home revenue
$18.0M
Surplus of revenue
$1.1M
Governmental community Operated by city authorities.
Home revenue
$18,014,516.00
Surplus of revenue
$1,105,214.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.7M
42.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.2M
Total costs $16.9M
Bed community size
104-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

Occupancy

Occupancy rate
97%
In line with the state average
Occupied beds
101 / 104

License details

Facility type
Nursing Homes
Status Active
Expiration July 31, 2026

Additional licensing details

License number: NCF-1106
CMS Certification Number: 425419

Ownership & operating entity

Veteran Village is administrated by YOUNG, SHONDA.

Owner name: SOUTH CAROLINA DEPARTMENT OF VETERANS AFFAIRS

Safety & Compliance

Care Services

Nursing Services
Skilled Nursing
Licensed Nurses/CNAs

All Levels of Care

Skilled Nursing

Contact Information

Additional Policies & Features

Admission Criteria: Admission to the Veteran Village is limited to Veterans who have been separated from the U.S. Armed Forces under honorable conditions and qualify as South Carolina residents who are in need of skilled or intermediate nursing home care.

Programs & Activities

Specific Programs
Our Services, Admissions / Benefits, About Us, Multimedia, Video Gallery, Virtual Tour, Photo Gallery, FAQs / Resources, Careers, Contact Us
Contact Veteran Village

Health Inspection History

Inspections
Total health inspections 1

State average N/A


Last Health inspection on Oct 2024

Total health citations 6

State average N/A

Citations per inspection
6

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

5 of 6 citations resulted from standard inspections; and 1 of 6 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
In line with State average

State average: N/A


Serious Health citations More info 2
In line with State average

State average: N/A

0 critical citations More info State average: N/A

2 serious citations More info State average: N/A

4 moderate citations More info State average: N/A

0 minor citations More info State average: N/A
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Oct 11, 2024
Corrected

Administration serious citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Oct 11, 2024
Corrected

Quality of Care serious citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Oct 11, 2024
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Oct 11, 2024
Corrected

Compare Assisted Living around Usa The information below is reported by the South Carolina Department of Public Health, Bureau of Healthcare Quality.

Filter by care type
Veteran Village
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

FLORENCE
104
No
-
-
Job Haines Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Conroe
12
No
8
-
Anton’s Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Boerne
10
No
-
-

Places of interest near Veteran Village

Address 6112.4 miles from city center

Address 1200 E NATIONAL CEMETERY RD, FLORENCE, SC 29506

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 246
Employees 229
Contractors 17
Staff to resident ratio 2.44:1
0% compared with State average

State average ratio: 0:0

Avg staff/day 88
Average shift 4.3 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 34,055
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 4.3 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 53
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 4.6 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 132
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 4.3 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

5.8%

1,977 contractor hours this quarter

Speech Language Pathologist: 3 Physical Therapy Aide: 3 Other Physician: 3 Respiratory Therapy Technician: 2 Feeding Assistant: 2 Clinical Nurse Specialist: 1 Occupational Therapy Assistant: 1 Qualified Social Worker: 1 Physical Therapy Assistant: 1
Staff by category
Certified Nursing Assistant132013217,77191100%4.3
Licensed Practical Nurse530538,10691100%4.6
Registered Nurse180182,49291100%4.3
Clinical Nurse Specialist7181,3466571%4
Other Dietary Services Staff7079818998%3.5
Speech Language Pathologist0338906875%7
Physical Therapy Assistant0113166369%5
Dietitian1012957481%4
Occupational Therapy Assistant5162566470%3.8
Administrator1012566470%4
Dental Services Staff1012386470%3.7
Mental Health Service Worker1012245662%4
Qualified Social Worker0112205257%4.2
Respiratory Therapy Technician0222166167%3.5
Physical Therapy Aide0331763538%5
Occupational Therapy Aide2021348492%1
Feeding Assistant0221033640%2.9
Other Physician033302527%1.1
Nurse Practitioner101822%4
132 Certified Nursing Assistant
% of Days 100%
53 Licensed Practical Nurse
% of Days 100%
18 Registered Nurse
% of Days 100%
8 Clinical Nurse Specialist
% of Days 71%
7 Other Dietary Services Staff
% of Days 98%
3 Speech Language Pathologist
% of Days 75%
1 Physical Therapy Assistant
% of Days 69%
1 Dietitian
% of Days 81%
6 Occupational Therapy Assistant
% of Days 70%
1 Administrator
% of Days 70%
1 Dental Services Staff
% of Days 70%
1 Mental Health Service Worker
% of Days 62%
1 Qualified Social Worker
% of Days 57%
2 Respiratory Therapy Technician
% of Days 67%
3 Physical Therapy Aide
% of Days 38%
2 Occupational Therapy Aide
% of Days 92%
2 Feeding Assistant
% of Days 40%
3 Other Physician
% of Days 27%
1 Nurse Practitioner
% of Days 2%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
101 residents
Residents by payment source
Private pay or other
101 residents (100%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.5
37% better than State average

State average: 8.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 6.6
57% better than State average

State average: 15.5

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 5.6%
57% better than State average

State average: 13.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 6.2%
62% better than State average

State average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 8.1%
53% better than State average

State average: 17.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.0%
34% better than State average

State average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 9.8%
60% worse than State average

State average: 6.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.5%
70% better than State average

State average: 1.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.1%
34% better than State average

State average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than State average

State average: 2.8%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 17.7%
21% worse than State average

State average: 14.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.1%
5% better than State average

State average: 90.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.1%
8% better than State average

State average: 90.6%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 71.4%
10% worse than State average

State average: 79.5%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $48K
42% higher than State average

State average: $34K

Number of fines 12
392% more fines than State average

State average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than State average

State average: 0.1

Fines amount comparison
Fines amount comparison
This facility $48K
State average $34K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 11, 2024
$4K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 11, 2024
$4K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 23, 2023
$5K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 17, 2023
$5K

Last updated: Jan 2026

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