Quality of care and staff professionalism
Chronic inadequacy in patient care is highlighted across multiple reviews, with reports of neglect in administering medication, hygiene maintenance, and exercise, leading to severe health consequences.

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Village Manor has raised the standard of senior living. Their dedicated team of professional staff strives in providing a level of care that is nothing short of extraordinary. The Christian-based community practices a results-driven lifestyle that aims to provide quality service for its independent living, assisted living, memory care, and skilled nursing residences. Village Manor ensures that residents can trust the compassionate and professional team of professionals who strive to put their needs first.
Chronic inadequacy in patient care is highlighted across multiple reviews, with reports of neglect in administering medication, hygiene maintenance, and exercise, leading to severe health consequences.
There is a significant issue with the management of personal belongings, as items brought in by family members frequently go missing within days, causing distress and frustration.
Occupancy trails most facilities in the state, suggesting excess open capacity. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
Home revenue lands near the state median, signaling steady but not standout inflows. Payroll costs fall below most facilities, hinting at lean staffing budgets. Total income exceeds the majority of state facilities, highlighting strong profitability.
Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.
Key information about the people who lead and staff this community.
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2.1 miles from city center
1800 Westen St, Bowling Green, KY 42104
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For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Respite Care
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 10 | 10 | Yes |
| Licensed Practical Nurse | 31 | 9.4 | Yes |
| Certified Nursing Assistant | 58 | 7.8 | Yes |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 57 | 1 | 58 | 10,984 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 4 | 27 | 31 | 1,694 | 85 | 93% | 9.4 |
| RN Director of Nursing | 3 | 0 | 3 | 1,250 | 72 | 79% | 8.2 |
| Registered Nurse | 9 | 1 | 10 | 1,241 | 83 | 91% | 10 |
| Medication Aide/Technician | 3 | 0 | 3 | 925 | 84 | 92% | 10.8 |
| Speech Language Pathologist | 0 | 3 | 3 | 666 | 73 | 80% | 5 |
| Physical Therapy Aide | 0 | 2 | 2 | 583 | 70 | 77% | 5.2 |
| Dietitian | 1 | 0 | 1 | 532 | 68 | 75% | 7.8 |
| Qualified Social Worker | 0 | 4 | 4 | 500 | 63 | 69% | 6 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 402 | 60 | 66% | 6.7 |
| Physical Therapy Assistant | 0 | 2 | 2 | 372 | 64 | 70% | 5.6 |
| Nurse Practitioner | 1 | 0 | 1 | 358 | 56 | 62% | 6.4 |
| Administrator | 1 | 0 | 1 | 274 | 57 | 63% | 4.8 |
| Other Physician | 0 | 2 | 2 | 113 | 9 | 10% | 12.5 |
| Nurse Aide in Training | 2 | 0 | 2 | 96 | 14 | 15% | 6.8 |
| Occupational Therapy Aide | 0 | 3 | 3 | 87 | 13 | 14% | 6.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 31 | 8 | 9% | 3.9 |
| Medical Director | 0 | 1 | 1 | 30 | 13 | 14% | 2.3 |
Source: CMS Health Citations (Jun 2018 – Aug 2024)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Aug 23, 2024 | D | Pharmacy | F0761 | Corrected |
| Jun 01, 2018 | F | Nutrition | F0812 | Corrected |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
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