Inspection Reports for
Washington Care Center

2821 S Walden St, Seattle, WA 98144, United States, WA, 98144

Back to Facility Profile

11 CMS Surveys

Inspection Report — Sep 18, 2025

Complaint Investigation
Date: Sep 18, 2025

Visit Reason
The inspection was conducted due to a complaint investigation following an incident where a resident fell from a mechanical lift without the required two-person assistance, resulting in serious injury.

Complaint Details
The complaint investigation involved Resident 1 who fell from a mechanical lift due to staff not following the care plan requiring two caregivers. The fall caused traumatic brain injury and fractures. Multiple staff interviews confirmed failure to follow the Kardex and care plan. The complaint was substantiated.
Findings
The facility failed to ensure adequate supervision and assistance for one resident, leading to a fall from a mechanical lift and resulting in traumatic brain injury and fractures. Staff did not follow the care plan requiring two caregivers for mechanical lifts, placing other residents at risk.

Deficiencies (1)
WAC 388-97-1060 (3)(g) - The facility failed to ensure each resident received the assessed level of supervision and assistance to prevent accidents. One resident fell from a mechanical lift without two-person assistance, sustaining serious injuries.
Report Facts
Residents sampled: 4 Residents affected: 1

Employees mentioned
NameTitleContext
Staff BDirector of NursingStated expectation that CNAs review Kardex and that two caregivers are required for mechanical lifts
Staff AAdministratorStated incident happened because staff did not follow Kardex
Staff DRegional Director of Clinical OperationsStated CNA was not following Kardex and incident could have been prevented
Staff EAssistant Director of NursingStated fall occurred due to not following Kardex and two-person intervention is for safety

Inspection Report — Aug 7, 2025

Complaint Investigation
Date: Aug 7, 2025

Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to ensure adequate supervision and assistance to prevent accidents for a resident requiring two caregivers for repositioning.

Complaint Details
The complaint investigation involved Resident 1 who fell due to inadequate supervision by staff. The fall caused actual harm with multiple fractures. The investigation confirmed staff failed to follow the care plan and some staff had not completed required training. The allegation was substantiated.
Findings
The facility failed to provide the assessed level of supervision for one resident, resulting in a fall that caused multiple fractures and increased pain medication. The investigation found staff did not follow the care plan, and some staff had not completed required training, placing other residents at risk.

Deficiencies (1)
WAC 388-97-1060 (3)(g) - The facility failed to ensure each resident received the assessed level of supervision and assistance to prevent accidents, resulting in a resident falling and sustaining multiple fractures due to staff not following the care plan.
Report Facts
Residents sampled: 5 Residents affected: 1 Staff training completion rate: 75 Fractures sustained: 3

Employees mentioned
NameTitleContext
Staff CCertified Nursing AssistantProvided care independently without a second staff member, resulting in resident fall
Staff ADirector of NursingStated expectation that CNA review Kardex prior to care to prevent injuries
Staff BAdministratorStated incident occurred because staff did not follow plan of care
Staff DCertified Nursing AssistantHad not completed required training prior to return to work
Staff ECertified Nursing AssistantHad not completed required training due to login issues
Staff FCertified Nursing AssistantHad not completed required training and did not recall receiving education

Inspection Report — Nov 12, 2024

Routine
Date: Nov 12, 2024

Visit Reason
The inspection was conducted to assess the facility's infection prevention and control program and compliance with related regulations.

Findings
The facility failed to maintain adequate infection control practices by not providing sufficient Personal Protective Equipment (PPE) for staff and having malfunctioning hand sanitizer dispensers in many resident rooms. These deficiencies placed residents at risk for communicable diseases and medical complications.

Deficiencies (1)
F 0880 - The facility failed to provide and implement an infection prevention and control program by not ensuring PPE availability for staff caring for residents requiring Enhanced Barrier Precautions and by having 25 hand sanitizer dispensers malfunctioning in resident areas.
Report Facts
Residents requiring Enhanced Barrier Precautions without PPE available: 12 Hand sanitizer dispensers malfunctioning: 25 Rooms observed: 46

Employees mentioned
NameTitleContext
Staff CCertified Nursing AssistantReported inconsistent PPE supply availability
Staff DCertified Nursing AssistantReported disregard of isolation signs and lack of Infection Preventionist Nurse
Staff ECertified Nursing AssistantReported limited staff ability to address PPE supply and questioned isolation sign posting
Staff FCertified Nursing AssistantReported isolation carts not stocked since Infection Preventionist Nurse left
Staff BDirector of NursingStated expectations for isolation sign accuracy and PPE restocking
Staff ARegional AdministratorStated all staff should know supply locations and hand sanitizer dispensers should function

Inspection Report — Aug 21, 2024

Routine
Date: Aug 21, 2024

Visit Reason
The inspection was a routine survey of Washington Care Center to assess compliance with state and federal regulations related to resident care, safety, and facility operations.

Findings
The facility was found deficient in multiple areas including failure to obtain informed consent for psychotropic medications, maintain a homelike environment, provide timely discharge notifications, complete PASRR Level II evaluations, update care plans, provide adequate assistance with activities of daily living, ensure proper medication administration and storage, maintain infection control practices, and ensure resident safety related to smoking and environmental hazards. Several residents were found at risk due to these deficiencies, but the overall harm level was minimal.

Deficiencies (12)
WAC 388-97-0260(1)(a)(b)(i)(ii)(iii) - The facility failed to ensure informed consent was obtained for psychotropic medications for 3 of 5 residents reviewed, placing residents at risk for unwanted side effects and loss of autonomy.
WAC 388-97-0880(1)(2) - The facility failed to maintain a homelike environment in 2 of 4 units and the entryway, with issues such as damaged walls, flooring, doors, ceiling tiles, and dirty privacy curtains.
WAC 388-97-0120 (2)(a-d) - The facility failed to provide timely written notification to residents and/or representatives regarding hospital transfers or discharges for 5 of 7 residents reviewed.
WAC 388-97-0120(4) - The facility failed to provide written notice of the bed-hold policy at transfer or within 24 hours for 4 of 7 residents reviewed, risking uninformed decisions about bed-hold rights and costs.
WAC 388-97-1915(2)(4) - The facility failed to obtain required PASRR Level II evaluations for 3 of 7 residents reviewed, risking inadequate mental health care and services.
WAC 388-97-1915 (1) - The facility failed to ensure PASRR Level I assessments accurately reflected residents' mental health conditions for 3 of 5 residents reviewed, risking inappropriate placement and care.
WAC 388-97-1020(5)(b) - The facility failed to update care plans to reflect residents' current needs and provide necessary interventions for 7 of 27 residents reviewed, risking unmet care needs and diminished quality of life.
WAC 388-97-1060(3)(b) - The facility failed to provide pain management, bowel monitoring, and edema care consistent with professional standards for 2 of 5 residents reviewed, risking worsening conditions and discomfort.
WAC 388-97-1060(3)(g) - The facility failed to secure chemicals and sharps in utility rooms and failed to supervise smoking materials for multiple residents, placing residents at risk for injury and accident hazards.
WAC 388-97-1060 (2)(a)(iii) - The facility failed to provide appropriate care and assessments for bowel and bladder incontinence for 2 of 4 residents reviewed, risking decline in function and resident frustration.
WAC 388-97-1300(1)(b)(ii) - The facility failed to ensure medications were stored, labeled, and discarded when expired in 4 medication carts and 2 medication rooms, risking ineffective and contaminated treatments.
WAC 388-97-1320 (1)(a), -1320 (2)(b), -1320 (1)(c) - The facility failed to ensure hand hygiene was performed during resident care and dining service, failed to use PPE for residents on transmission based precautions, failed to initiate enhanced barrier precautions, and failed to ensure gloves were removed before entering hallways.
Report Facts
Episodes of diarrhea: 16 Expired needles: 178 Expired nicotine gum: 29

Inspection Report — May 30, 2024

Complaint Investigation
Date: May 30, 2024

Visit Reason
The inspection was conducted due to an allegation of sexual abuse involving two residents at the facility, specifically regarding an attempted sexual act by one resident on another.

Complaint Details
The complaint involved an incident on 05/22/2024 where Resident 2 was found on top of Resident 1 with pants down. Resident 1 was taken to the hospital for evaluation and STI testing. Resident 1 and Resident 2 gave conflicting statements about consent. Staff interviews revealed lack of prior awareness and monitoring of Resident 2's sexual behaviors. The allegation was substantiated with findings of actual harm and risk to residents.
Findings
The facility failed to protect a resident from sexual abuse, resulting in actual psychological harm and hospital evaluation. The investigation found conflicting resident statements and no physical evidence of assault, but confirmed the incident placed residents at risk and revealed inadequate monitoring of one resident's sexual behaviors.

Deficiencies (1)
WAC 388-97-0640(1) - The facility failed to protect a resident from sexual abuse by another resident, resulting in actual harm and placing residents at risk. The incident involved an attempted sexual act and inadequate monitoring of the resident with sexual behaviors.
Report Facts
Residents affected: 1

Employees mentioned
NameTitleContext
Staff CAssistant Director of Nursing, Licensed Practical NurseDocumented the incident and police interviews regarding the sexual abuse allegation.
Staff DLicensed Practical NurseDocumented observations and interviews related to the incident and resident behaviors.
Staff FLicensed Practical NurseInterviewed regarding the incident and resident behaviors.
Staff AAdministratorProvided information about prior monitoring and behavior plans for Resident 2.

Inspection Report — Nov 1, 2023

Complaint Investigation
Date: Nov 1, 2023

Visit Reason
The inspection was conducted to investigate a complaint regarding the facility's failure to provide the ordered dietary supplement Impact Advanced Recovery Oral Liquid to Resident 1, which was alleged to affect wound healing.

Complaint Details
The complaint investigation focused on Resident 1's failure to receive the ordered dietary supplement. Multiple staff interviews and record reviews confirmed the supplement was not available and not given, although nurses signed that it was administered. The complaint was substantiated based on these findings.
Findings
The facility failed to provide the ordered dietary supplement to Resident 1 as prescribed, despite nurses documenting administration when the supplement was not available. Multiple staff interviews confirmed the supplement was not given, and alternative supplements were provided instead. This failure posed a risk for decline in wound healing and weight loss.

Deficiencies (1)
WAC 388-97-1060(3)(b) - The facility failed to provide the ordered dietary supplement Impact Advanced Recovery Oral Liquid to Resident 1 from 08/23/2023 through 10/19/2023, despite documentation indicating administration. This failure risked decline in wound healing and weight loss.
Report Facts
Residents affected: 1 Nurses documenting administration: 22 Days supplement ordered: 62

Employees mentioned
NameTitleContext
Staff BDirector of NursingStated unawareness that the supplement was not given and nurses signed falsely
Staff DRegistered DieticianBelieved Resident 1 was receiving supplement based on nurse documentation
Staff JResident Care ManagerStated central supply was notified and nurse managers get notified prior to admission
Staff ECentral Supply ManagerConfirmed no documentation that the ordered supplement was available
Staff CAssistant Director of NursingStated orders are reviewed prior to admission and RD should have been notified
Staff GRegistered NurseStated they gave the supplement but showed a different supplement was provided
Staff HLicensed Practical NurseAcknowledged signing for supplement not given and that alternative supplements might have been offered
Staff FLicensed Practical NurseUncertain if supplement was given but would have called to get alternatives if not available

Inspection Report — Jul 11, 2023

Date: Jul 11, 2023

Visit Reason
This document is a Statement of Deficiencies and Plan of Correction report for Washington Care Center following a survey completed on 07/11/2023.

Findings
No health deficiencies were found during this survey. The report indicates no citations or violations.

Inspection Report — Jun 14, 2023

Routine
Date: Jun 14, 2023

Visit Reason
The inspection was a routine regulatory survey to assess compliance with state and federal regulations regarding resident care, safety, infection control, medication management, and facility environment.

Findings
The facility was found to have multiple deficiencies including failure to accommodate resident choice, inadequate conveyance of resident funds, unsafe and unclean environment, inaccurate resident assessments, incomplete and outdated care plans, medication management issues, inadequate infection control practices, and failure to provide appropriate activities and nutrition. Some residents were not provided care as scheduled or according to their preferences. The facility also failed to maintain safe bed systems and ensure proper use of psychotropic medications. Several observations and interviews confirmed these deficiencies.

Deficiencies (19)
F 0561 - The facility failed to honor residents' rights to make choices regarding bathing, community access, and access to water pitchers, placing residents at risk for diminished quality of life.
F 0569 - The facility failed to ensure conveyance of discharged residents' trust funds within 30 days, preventing access to their funds.
F 0584 - The facility failed to maintain a safe, clean, and homelike environment including secure handrails, clean resident rooms, and replacement of missing resident property.
F 0625 - The facility failed to notify residents or their representatives in writing about bed hold policies during hospitalizations, placing residents at risk for unwanted room changes.
F 0641 - The facility failed to ensure accurate Minimum Data Set (MDS) assessments for multiple residents, resulting in inaccurate coding of cognitive status, weight loss, medication use, and other clinical conditions.
F 0645 - The facility failed to ensure Pre-admission Screening and Resident Review (PASRR) assessments accurately reflected residents' mental health conditions, risking inappropriate placement and unmet mental health needs.
F 0656 - The facility failed to develop and implement comprehensive, person-centered care plans for residents, leaving care needs unmet including dental, hearing, vision, respiratory, and medication management.
F 0657 - The facility failed to prepare, review, and revise care plans timely and conduct care planning conferences as required, placing residents at risk for unmet care needs.
F 0658 - The facility failed to provide nursing care meeting professional standards including proper medication administration, clarification of physician orders, monitoring for adverse effects, and treatment only with physician orders.
F 0676 - The facility failed to ensure residents did not lose ability to perform activities of daily living by not providing or implementing communication aids and interpretive services.
F 0677 - The facility failed to provide consistent assistance with activities of daily living including bathing, oral care, nail care, dressing, and getting out of bed for dependent residents.
F 0684 - The facility failed to provide appropriate treatment and care for skin impairments, implement pressure reducing mattress orders correctly, and provide diabetic footwear and pain management as ordered.
F 0689 - The facility failed to maintain a safe environment free from accident hazards including unsecured mattresses, improper mattress placement, and unsafe wheelchair brake use.
F 0756 - The facility failed to ensure a licensed pharmacist performed monthly medication regimen reviews timely and documented recommendations for residents on unnecessary medications.
F 0758 - The facility failed to implement an antibiotic stewardship program to monitor appropriate antibiotic use and obtain culture and sensitivity reports for residents on antibiotics.
F 0791 - The facility failed to provide or obtain dental services timely for residents with dental needs, resulting in unmet dental care.
F 0804 - The facility failed to ensure food served met nutritional needs, was palatable, attractive, served at proper temperature, and accommodated resident preferences and food choices.
F 0812 - The facility failed to maintain clean and sanitary kitchen and utility room equipment including food prep areas, ice machines, microwaves, and resident refrigerator temperature monitoring.
F 0880 - The facility failed to consistently implement hand hygiene, use appropriate personal protective equipment for isolation precautions, and maintain clean shared resident equipment.
Report Facts
Residents requiring mechanically altered diets: 21 Residents on pureed diet: 7 Residents on ground diet: 14 Residents receiving additional AA medication PRN: 19 Residents receiving additional AA medication PRN: 8 Days Resident 84 refused restorative nursing program: 6 Days Resident 113 received ambulation RNP: 10 Days Resident 113 received AROM RNP: 14

Inspection Report — May 3, 2023

Enforcement
Date: May 3, 2023

Visit Reason
The inspection was conducted due to a failure to provide adequate supervision to prevent accidents, specifically related to a resident elopement and injuries, and issues with maintaining essential equipment such as hot water heaters.

Findings
The facility failed to supervise a resident at risk for elopement who left the building unsupervised and sustained injuries requiring hospital evaluation. Additionally, the facility failed to maintain hot water heaters properly, causing multiple residents to be unable to shower with hot water. Several staff interviews and observations confirmed these deficiencies.

Deficiencies (2)
F 0689 - The facility failed to provide supervision for a resident at risk for elopement who left the building unsupervised for several hours and sustained multiple injuries requiring hospital evaluation.
F 0908 - The facility failed to maintain hot water heaters in safe operating condition, causing three residents to be unable to shower with hot water for several weeks.
Report Facts
Residents affected by elopement supervision failure: 1 Residents affected by hot water heater failure: 3 Total residents assessed for hot water issue: 6 Days without hot water on third floor: 21 Water temperature check logs provided: 4

Employees mentioned
NameTitleContext
Staff BDirector of NursingDescribed Resident 1's condition and supervision needs and reviewed video of elopement
Staff CCentral Supply DirectorReported video footage details of Resident 1 elopement
Staff DLicensed Practical NurseTurned off alarm without checking outside during Resident 1 elopement
Staff AAdministratorProvided information on timing of staff awareness of Resident 1 elopement and hot water heater issues
Staff ELicensed Practical NurseReported not seeing Resident 1 during shift and notification of missing resident
Staff GMaintenance DirectorDescribed hot water heater issues, bids received, and staff training on resetting system
Staff FCertified Nursing AssistantReported hot water availability on unit 2 and resident shower arrangements
Staff HRegistered NurseReported maintenance staff efforts to fix hot water issue
Staff IRegional AdministratorDescribed hot water heater operational status and needed repairs

Inspection Report — Apr 4, 2023

Complaint Investigation
Date: Apr 4, 2023

Visit Reason
The inspection was conducted due to complaints regarding inadequate pressure ulcer care and prevention at Washington Care Center, focusing on treatment failures for two residents who developed pressure ulcers during their stay.

Complaint Details
The complaint investigation focused on pressure ulcer care for Residents 1 and 2. Resident 1 developed multiple untreated pressure ulcers that worsened and required hospitalization. Resident 2 experienced worsening of a sacral pressure ulcer and developed new bilateral heel ulcers. The investigation found missed weekly skin assessments, failure to update care plans, and inadequate pain assessments. The allegations were substantiated as actual harm was documented.
Findings
The facility failed to provide appropriate pressure ulcer care and prevention, resulting in actual harm to two residents. Weekly skin assessments were missed, care plans were not updated timely, and multiple pressure ulcers were not identified or treated properly, leading to deterioration and hospitalization for Resident 1 and worsening ulcers for Resident 2.

Deficiencies (1)
F 0686 - The facility failed to provide appropriate pressure ulcer care and prevent new ulcers from developing, resulting in actual harm to residents. Weekly skin assessments were missed, care plans were not updated, and multiple pressure ulcers were not identified or treated timely.
Report Facts
Pressure ulcers identified: 6 Pressure ulcers measured: 4 Missed weekly skin assessments: 4

Inspection Report — Mar 8, 2022

Routine
Date: Mar 8, 2022

Visit Reason
Routine state survey inspection of Washington Care Center to assess compliance with nursing home regulations including medication administration, resident rights, care planning, abuse prevention, dietary services, and environmental safety.

Findings
The facility was found deficient in multiple areas including failure to assess and care plan for medication self-administration, failure to ensure residents' rights to formulate advance directives, failure to provide required Skilled Nursing Facility Advanced Beneficiary Notices, failure to maintain a homelike environment, failure to prevent and investigate abuse allegations properly, failure to develop timely baseline and comprehensive care plans, failure to provide adequate bathing and restorative nursing services, failure to ensure proper catheter care, failure to implement dietary orders, failure to provide timely dental services, failure to ensure sufficient nursing staff to meet resident needs, and failure to monitor psychotropic medication use appropriately. Some deficiencies were corrected during the survey period.

Deficiencies (19)
F 0554 - The facility failed to assess and care plan 3 residents for self-administration of medications, increasing risk of medication errors and inadequate treatment.
F 0578 - The facility failed to ensure 15 residents were offered or assisted in formulating advance directives upon admission, risking loss of resident preferences for emergent and end-of-life care.
F 0582 - The facility failed to provide Skilled Nursing Facility Advanced Beneficiary Notices to one resident whose Medicare stay ended, risking uninformed financial decisions.
F 0584 - The facility failed to provide a safe, clean, comfortable, and homelike environment for 5 resident rooms, including loose baseboards, exposed wiring, soiled linens, and damaged walls.
F 0600 - The facility failed to protect one resident from abuse by not suspending staff accused of abuse, failing to investigate and report allegations, increasing risk of ongoing abuse and psychosocial harm.
F 0607 - The facility failed to implement abuse and neglect policies effectively, including failure to identify, investigate, suspend suspected staff, and train staff, leaving residents at risk for abuse.
F 0655 - The facility failed to develop person-centered baseline care plans within 48 hours of admission for 3 residents, risking unmet immediate care needs.
F 0656 - The facility failed to develop and implement a comprehensive care plan with measurable objectives and timeframes for one hospice resident, risking inadequate supportive care.
F 0657 - The facility failed to revise care plans for 2 residents to reflect changing care needs, risking unmet care needs.
F 0660 - The facility failed to establish a discharge plan with goals and interventions upon admission for one resident, risking unsuccessful care transitions.
F 0677 - The facility failed to provide bathing assistance as scheduled to two residents, risking discomfort, poor hygiene, and infection.
F 0688 - The facility failed to provide restorative nursing services as ordered for one resident, risking decreased physical functioning and independence.
F 0690 - The facility failed to provide appropriate catheter care for three residents, including securing catheters with leg straps and positioning tubing properly, risking urethral injury, catheter dislodgement, and infection.
F 0692 - The facility failed to implement dietary orders for one resident, resulting in the resident receiving a regular diet instead of a no added salt diet, risking adverse health effects.
F 0725 - The facility failed to provide sufficient nursing staff to meet resident needs, resulting in delayed call light responses and inadequate bathing assistance for multiple residents.
F 0758 - The facility failed to ensure one resident was free from unnecessary psychotropic medications by not monitoring target behaviors or attempting gradual dose reductions.
F 0760 - The facility failed to administer medications as ordered to one resident, resulting in missed doses and potential adverse effects.
F 0791 - The facility failed to provide timely dental services and assist one resident in replacing lost dentures, risking weight loss and dissatisfaction.
F 0812 - The facility failed to properly label, cover, and discard expired food items, and failed to remove old food from resident rooms, risking foodborne illness for many residents.
Report Facts
Residents reviewed: 26 Residents affected: 15 Residents affected: 5 Residents affected: 3 Residents affected: 2 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 6 Residents affected: 129

Loading inspection reports...