Inspection Reports for Waterford Grand

OR, 97401

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Inspection Report Renewal Census: 26 Capacity: 64 Deficiencies: 26 Jul 2, 2025
Visit Reason
State-compiled facility profile showing 6 inspections from 2021 to 2025 with deficiency history and enforcement actions
Findings
Across multiple inspections from 2021 to 2025, the facility demonstrated numerous deficiencies including failure to investigate and report abuse, inadequate service plans, insufficient staffing, incomplete staff training, fire and life safety violations, and issues with housekeeping and laundry. Several deficiencies were repeated and plans of correction were implemented but not always fully corrected at subsequent visits.
Complaint Details
Investigation conducted on 6/29/2023 related to acuity-based staffing tool compliance
Deficiencies (26)
Description
C0231 - Reporting & Investigating Abuse-Other Action: Failed to ensure injuries of unknown cause were promptly investigated to rule out abuse and reported to local SPD
C0260 - Service Plan: General: Failed to ensure service plans were reflective of residents' needs and provided clear direction to staff
C0270 - Change of Condition and Monitoring: Failed to ensure short-term changes of condition were evaluated, monitored, and documented weekly until resolution
C0280 - Resident Health Services: Failed to ensure RN assessment was completed timely and documented for significant changes of condition
C0360 - Staffing Requirements and Training: Staffing: Failed to maintain sufficient direct care staff to meet residents' scheduled and unscheduled needs
C0362 - Acuity Based Staffing Tool - ABST Time: Failed to ensure ABST accurately captured care time and care elements provided to residents
C0420 - Fire and Life Safety: Safety: Failed to conduct fire drills according to Oregon Fire Code and provide fire and life safety instruction on alternate months
C0422 - Fire and Life Safety: Training for Residents: Failed to ensure residents were instructed on fire and life safety procedures within 24 hours of admission and annually
C0455 - Inspections and Investigation: Insp Interval: Failed to ensure re-licensure survey plan of correction was implemented and satisfied the Department
C0530 - Housekeeping and Laundry: Failed to ensure washers had minimum rinse temperature of 140°F unless chemical disinfectant was used
H1517 - Individual Privacy: Own Unit: Failed to ensure privacy and dignity related to absence of locks on shared bathroom doors
Z0142 - Administration Compliance: Failed to follow licensing rules for Residential Care and Assisted Living Facilities
Z0155 - Staff Training Requirements: Failed to ensure newly hired and long-term staff completed required orientation and annual training
Z0162 - Compliance with Rules Health Care: Failed to provide health care services in accordance with licensing rules
Z0164 - Activities: Failed to evaluate and develop individualized activity plans for residents
C0000 - Comment: Kitchen inspections documented findings related to food sanitation and compliance with OARs
C0200 - Resident Rights and Protection - General: Failed to ensure resident dignity with dining and honoring resident likes and preferences
C0240 - Resident Services Meals, Food Sanitation Rule: Failed to maintain kitchen in good repair and sanitary manner
C0370 - Staffing Requirements and Training – Pre-Serv: Failed to ensure food preparers had active food handler's certificates
C0361 - Acuity-Based Staffing Tool: Investigation conducted to determine compliance with staffing tool requirements
C0513 - Doors, Walls, Elevators, Odors: Failed to ensure environment was kept clean and in good repair
C0545 - Plumbing Systems: Failed to ensure hot water temperature was maintained within required range
C0310 - Systems: Medication Administration: Failed to ensure MARs included specific instructions for PRN medications
C0372 - Training Within 30 Days: Direct Care Staff: Failed to ensure newly hired staff completed abdominal thrust and First Aid training within 30 days
Z0163 - Nutrition and Hydration: Failed to ensure individualized nutrition and hydration plans were developed and followed
Z0165 - Behavior: Failed to provide individualized service plan for behavioral symptoms impacting resident or others
Report Facts
Inspections on page: 6 Total deficiencies: 40 Total surveys: 6 Notices: 3 Licensing violations: 10 Residents census: 26 Licensed beds: 64
Employees Mentioned
NameTitleContext
Staff 1Executive DirectorNamed in multiple findings including abuse reporting, staffing, service plans, and fire safety
Staff 3Wellness DirectorNamed in multiple findings including abuse reporting, service plans, staffing, and RN assessments
Staff 7Resident Services DirectorNamed in staffing and training findings
Staff 2Dining Services DirectorNamed in food service and kitchen sanitation findings
Staff 24Plant Operations DirectorNamed in fire safety and environmental maintenance findings
Staff 9CaregiverNamed in staff training and resident care findings
Staff 10CaregiverNamed in laundry and kitchen sanitation findings
Staff 14CaregiverNamed in resident care findings
Staff 20CaregiverNamed in staff training findings
Staff 22Medication TechnicianNamed in staff training findings
Staff 25Memory Care AdministratorNamed in privacy and bathroom lock findings
Staff 26Wellness DirectorNamed in privacy and change of condition findings

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