Inspection Reports for Waterville Residential Care Center

220 Tower Street, Waterville, NY, 13480

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Inspection Report Summary

The most recent inspection on August 27, 2025, cited two Level 2 deficiencies related to accident hazards and quality of care, both described as isolated incidents without severe systemic problems. Earlier inspections showed a pattern of similar Level 2 deficiencies, often involving reporting to the national health safety network, food sanitation, life safety code issues, and quality of care. Complaint investigations were unsubstantiated or involved minor citations that were typically corrected promptly, and no fines or enforcement actions were listed in the available reports. The main themes across reports included safety hazards, quality of care, and regulatory reporting. The inspection history shows ongoing attention to these areas with some recurring issues but no clear worsening or improvement trend.

Deficiencies (last 5 years)

Deficiencies (over 5 years) 8.2 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

61% worse than New York average
New York average: 5.1 deficiencies/year

Deficiencies per year

20 15 10 5 0
2021
2022
2023
2024
2025

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 2 Date: Aug 27, 2025

Visit Reason
Two Level 2 standard health citations related to accident hazards and quality of care, both isolated incidents with no severe systemic problems.

Findings
Two Level 2 standard health citations related to accident hazards and quality of care, both isolated incidents with no severe systemic problems.

Deficiencies (2)
Free of accident hazards/supervision/devices
Quality of care

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 20 Date: Oct 10, 2024

Visit Reason
Multiple Level 2 standard health and life safety code citations including activities, food sanitation, drug labeling, nutritive value, environment, pressure ulcer treatment, and various life safety code issues. Most deficiencies corrected by late November 2024.

Findings
Multiple Level 2 standard health and life safety code citations including activities, food sanitation, drug labeling, nutritive value, environment, pressure ulcer treatment, and various life safety code issues. Most deficiencies corrected by late November 2024.

Deficiencies (20)
Activities meet interest/needs each resident
Food procurement,store/prepare/serve-sanitary
Label/store drugs and biologicals
Nutritive value/appear, palatable/prefer temp
Safe/clean/comfortable/homelike environment
Treatment/svcs to prevent/heal pressure ulcer
Cooking facilities
Corridor - doors
Egress doors
Electrical equipment - testing and maintenanc
Electrical systems - essential electric syste
Elevators
Fire alarm system - testing and maintenance
Hazardous areas - enclosure
Interior nonbearing wall construction
Means of egress - general
Portable fire extinguishers
Sprinkler system - installation
Sprinkler system - maintenance and testing
Subdivision of building spaces - smoke barrie

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Apr 15, 2024

Visit Reason
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Findings
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Apr 8, 2024

Visit Reason
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Findings
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Mar 11, 2024

Visit Reason
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Findings
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Nov 20, 2023

Visit Reason
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Findings
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jun 12, 2023

Visit Reason
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Findings
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 7 Date: Mar 7, 2023

Visit Reason
Level 2 standard health citation for food procurement sanitation and multiple Level 2 life safety code citations including electrical equipment, hazardous areas, illumination, and means of egress. Most deficiencies corrected by late March and April 2023.

Findings
Level 2 standard health citation for food procurement sanitation and multiple Level 2 life safety code citations including electrical equipment, hazardous areas, illumination, and means of egress. Most deficiencies corrected by late March and April 2023.

Deficiencies (7)
Food procurement,store/prepare/serve-sanitary
Electrical equipment - power cords and extens
Electrical equipment - testing and maintenanc
Electrical systems - essential electric syste
Hazardous areas - enclosure
Illumination of means of egress
Means of egress - general

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Mar 6, 2023

Visit Reason
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Findings
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Dec 27, 2022

Visit Reason
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Findings
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 2 Date: Dec 20, 2022

Visit Reason
Two Level 2 standard health citations for notification of changes and quality of care, isolated scope, corrected by January 2023.

Findings
Two Level 2 standard health citations for notification of changes and quality of care, isolated scope, corrected by January 2023.

Deficiencies (2)
Notify of changes (injury/decline/room, etc. )
Quality of care

Inspection Report

Capacity: 60 Deficiencies: 1 Date: May 9, 2022

Visit Reason
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Findings
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 1 Date: Dec 1, 2021

Visit Reason
One Level 2 standard health citation for accident hazards, isolated scope, corrected by December 2021.

Findings
One Level 2 standard health citation for accident hazards, isolated scope, corrected by December 2021.

Deficiencies (1)
Free of accident hazards/supervision/devices

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Nov 22, 2021

Visit Reason
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Findings
One Level 2 standard health citation for reporting to national health safety network, widespread scope, no severe systemic problems.

Deficiencies (1)
Reporting - national health safety network

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