Waterville Residential Care Center

Assisted Living · USA, NY

CMS overall rating

Waterville Residential Care Center

Assisted Living · USA, New York

CMS overall rating

220 Tower Street, Waterville, NY 13480 View map

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Waterville Residential Care Center accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Waterville Residential Care Center accepts Medicare, Medicaid, and private pay.

Overview of Waterville Residential Care Center

Waterville Residential Care Center is a skilled nursing residence and rehabilitation center located in Waterville, New York. The mission is to provide healthcare, customer service, and support to help individuals overcome or adapt to their physical and cognitive limitations. WRCC offers short and long-term rehabilitation and individualized recreation programs.

(315) 841-4156

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 52m per day

vs avg

4 of 6 metrics below state avg

Standout metric LPN / LVN is +35% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	24m per day	▼ 43% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 2m per day	▲ 35% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 13m per day	■ Avg State avg: 2h 11m per day · National avg: 2h 20m per day
Total Nursing (Weekend) Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 56m per day	▼ 7% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	4m per day	▼ 43% State avg: 7m per day · National avg: 4m per day
RN (Weekend) Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	15m per day	▼ 46% State avg: 28m per day · National avg: 28m per day

Capacity and availability

275 days

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

How we assess these insights Show admissions and discharges

Breakdown by payment type

Medicare

69% of new residents, usually for short-term rehab.

Typical stay 10 days

Private pay

10% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

21% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Home revenue

$8.4M

Operating loss

-$803.0K

Privately-owned community Operated by a partnership between two or more business owners.

Home revenue

$8.4M

Operating loss

-$803.0K

Payroll costs

$5.6M

67.3% of revenue

Other operating costs

$3.5M

Total costs $9.2M

92-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 35 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

96%

Higher than the New York average: 88.3%

Occupied beds

88 / 92

Average residents per home in New York 166 per day

Facility TypeNursing Home

StatusActive

CountyOneida

License Number3226301N

CMS Certification Number335585

Waterville Residential Care Center is legally operated by Harding Nursing Home, LLC (For Profit).

Owner NameHarding Nursing Home, LLC (For Profit)

Rehabilitation Services

Short-Term Rehab

Licensed Nurses/CNAs

ActivitiesWRCC provides a wide spectrum of activities and events to enhance quality of life and promote good socialization.

Specific ProgramsRecreation, Food Service, Social Work, Gift Shop

Volunteer ProgramsYes

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Employee Flu Vaccination Rate: 46%

Percentage of facility employees vaccinated against influenza.

Since 2020 · 6 years of data 0 enforcement actions 29 citations 81 complaints 12 inspections 12 complaint investigations

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. New York state average

Overall vs. NY average

Latest Inspection August 27, 2025 Complaint Investigation

Citations Citations are formal regulatory issues recorded during state inspections.

Metric	This Facility	NY Average	vs. NY Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	29	29	This facility has total citations in line with the New York average (29 vs. NY avg 29). Click this badge to view the full New York ranking.— At avg
Health citations Violations related to resident care, clinical practices, and day-to-day operations.	25	20	This facility has 25% more health citations than a typical New York assisted living residence (25 vs. NY avg 20). Click this badge to view the full New York ranking.↑ 25% worse
Life safety citations Violations related to building safety — fire prevention, emergency egress, and similar.	4	4	This facility has life safety citations in line with the New York average (4 vs. NY avg 4). Click this badge to view the full New York ranking.— At avg
Citations per year Average citations per year since 2020.	4.8	4.8	This facility has citations per year in line with the New York average (4.8 vs. NY avg 4.8). Click this badge to view the full New York ranking.— At avg
Citations per inspection Average citations per inspection.	2.4	3.2	This facility has 25% fewer citations per inspection than a typical New York assisted living residence (2.4 vs. NY avg 3.2). Click this badge to view the full New York ranking.↓ 25% better

Inspections State inspections evaluate whether the facility meets health and safety standards.

Metric	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	12	9	This facility has 33% more total inspections than a typical New York assisted living residence (12 vs. NY avg 9). Click this badge to view the full New York ranking.↑ 33% worse
Inspections with citations Inspections that resulted in at least one regulatory citation.	12	5	This facility has 140% more inspections with citations than a typical New York assisted living residence (12 vs. NY avg 5). Click this badge to view the full New York ranking.↑ 140% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	100%	56%	This facility has 44 percentage points higher inspection citation rate than a typical New York assisted living residence (100% vs. NY avg 56%). Click this badge to view the full New York ranking.↑ 44% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Metric	This Facility	NY Average	vs. NY Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	81	79	This facility has 3% more total complaints than a typical New York assisted living residence (81 vs. NY avg 79). Click this badge to view the full New York ranking.↑ 3% worse
Complaints per year Average complaints per year since 2020.	13.5	13.2	This facility has 2% more complaints per year than a typical New York assisted living residence (13.5 vs. NY avg 13.2). Click this badge to view the full New York ranking.↑ 2% worse
Complaints per bed Size-adjusted complaint rate based on occupied beds.	0.92	0.50	This facility has 84% more complaints per bed than a typical New York assisted living residence (0.92 vs. NY avg 0.5). Click this badge to view the full New York ranking.↑ 84% worse
Complaint investigations On-site investigations triggered by complaints filed with New York regulators.	12	15	This facility has 20% fewer complaint investigations than a typical New York assisted living residence (12 vs. NY avg 15). Click this badge to view the full New York ranking.↓ 20% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on August 27, 2025, cited two Level 2 deficiencies related to accident hazards and quality of care, both described as isolated incidents without severe systemic problems. Earlier inspections showed a pattern of similar Level 2 deficiencies, often involving reporting to the national health safety network, food sanitation, life safety code issues, and quality of care. Complaint investigations were unsubstantiated or involved minor citations that were typically corrected promptly, and no fines or enforcement actions were listed in the available reports. The main themes across reports included safety hazards, quality of care, and regulatory reporting. The inspection history shows ongoing attention to these areas with some recurring issues but no clear worsening or improvement trend.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Inspections Since 2020

Total health inspections 5

State average N/A

Last Health inspection on Aug 2025

Total health citations

State average N/A

Citations per inspection

3.4

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

13 of 17 citations resulted from standard inspections; and 4 of 17 resulted from complaint investigations.

Breakdown of citation severity (last 6 years)

Critical Health citations

In line with State average

State average: N/A

Serious Health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

17 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 6 years)

Quality of Care moderate citation Aug 27, 2025

Corrected

Quality of Care moderate citation Aug 27, 2025

Corrected

Nutrition moderate citation Oct 10, 2024

Corrected

Nutrition moderate citation Oct 10, 2024

Corrected

Top deficiency categories

Quality of Life & Care 6 deficiencies (35%)

Resident Rights 3 deficiencies (18%)

Pharmacy Services 2 deficiencies (12%)

Total Cases 3

Active Cases 2 2 active

Closed 1 1 Disposed

Since 2023

Most Recent 2026

Next Court Date May 04, 2026

View full lawsuit report

0.0 miles from city center Estimated distance in miles from Waterville's city center to Waterville Residential Care Center's address, calculated via Google Maps.

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Total staff 139

Employees 135

Contractors 4

Staff to resident ratio 1.58:1

0% compared with State average

State average ratio: 0:0

Avg staff/day 51

Average shift 7.2 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 33,593

Nursing staff breakdown

Total count 10

7.4 hours

No contractors work on this role.

Total count 22

7.7 hours

No contractors work on this role.

Total count 79

7.4 hours

This role is partially covered by contractors.

Contractor staffing

597 contractor hours this quarter

Occupational Therapy Assistant: 1 Certified Nursing Assistant: 1 Administrator: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	78	1	79	17,557	91	100%	7.4
Licensed Practical Nurse	22	0	22	7,424	91	100%	7.7
Registered Nurse	10	0	10	2,172	91	100%	7.4
Speech Language Pathologist	2	0	2	894	65	71%	7.6
Clinical Nurse Specialist	3	0	3	877	69	76%	6.1
Physical Therapy Assistant	5	0	5	693	74	81%	5.4
Other Dietary Services Staff	3	0	3	645	91	100%	4.3
Respiratory Therapy Technician	4	0	4	569	72	79%	7.2
Administrator	1	1	2	518	65	71%	8
Dietitian	1	0	1	468	63	69%	7.4
Mental Health Service Worker	1	0	1	453	63	69%	7.2
Nurse Practitioner	1	0	1	380	50	55%	7.6
Dental Services Staff	1	0	1	251	37	41%	6.8
Physical Therapy Aide	1	0	1	249	31	34%	8
Qualified Social Worker	1	0	1	242	38	42%	6.4
Medical Director	0	1	1	104	26	29%	4
Occupational Therapy Assistant	0	1	1	50	13	14%	3.8
Occupational Therapy Aide	1	0	1	47	33	36%	1.4

79 Certified Nursing Assistant

% of Days 100%

22 Licensed Practical Nurse

% of Days 100%

10 Registered Nurse

% of Days 100%

2 Speech Language Pathologist

% of Days 71%

3 Clinical Nurse Specialist

% of Days 76%

5 Physical Therapy Assistant

% of Days 81%

3 Other Dietary Services Staff

% of Days 100%

4 Respiratory Therapy Technician

% of Days 79%

2 Administrator

% of Days 71%

1 Dietitian

% of Days 69%

1 Mental Health Service Worker

% of Days 69%

1 Nurse Practitioner

% of Days 55%

1 Dental Services Staff

% of Days 41%

1 Physical Therapy Aide

% of Days 34%

1 Qualified Social Worker

% of Days 42%

1 Medical Director

% of Days 29%

1 Occupational Therapy Assistant

% of Days 14%

1 Occupational Therapy Aide

% of Days 36%

View All Staffing Data

Total residents 88

Medicare

6.8% of residents

Medicaid

80.7% of residents

Private pay or other

12.5% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

High-risk clinical events score 11.2

14% worse than State average

State average: 9.8

Functional decline score 26.6

47% worse than State average

State average: 18.1

Long-stay resident measures

Above average State avg: 4.0

Need for Help with Daily Activities Increased 25.8%

57% worse than State average

State average: 16.4%

Walking Ability Worsened 18.5%

12% worse than State average

State average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence 35.6%

67% worse than State average

State average: 21.4%

Falls with Major Injury 1.6%

45% better than State average

State average: 3.0%

High Risk Residents with Pressure Ulcers 4.8%

32% better than State average

State average: 7.2%

Urinary Tract Infection 3.6%

159% worse than State average

State average: 1.4%

Lost Too Much Weight 5.3%

13% better than State average

State average: 6.1%

Depressive Symptoms 1.3%

93% better than State average

State average: 18.1%

Antipsychotic Use 15.9%

26% worse than State average

State average: 12.6%

Pneumococcal Vaccine 99.7%

9% better than State average

State average: 91.4%

Influenza Vaccine 98.8%

In line with State average

State average: 95.2%

Short-stay resident measures

Significantly above average State avg: 3.5

Pneumococcal Vaccine 92.6%

21% better than State average

State average: 76.6%

Antipsychotic medication increase 1.6%

23% worse than State average

State average: 1.3%

Influenza Vaccine 98.3%

25% better than State average

State average: 78.8%

Re-hospitalized after SNF stay 16.9%

18% better than State average

State average: 20.6%

Emergency department visits 2.3%

76% better than State average

State average: 9.7%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Ability to care for self at discharge 54.8%

In line with State average

State average: 53.7%

Successful return to home or community 39.7%

22% worse than State average

State average: 50.6%

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

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The information below is reported by the New York State Department of Health.

Filter by care type


Waterville Residential Care Center	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Waterville	-	92	35	-
Job Haines Home	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Bloomfield (Bloomfield Avenue)	-	40	85	Studio / 1 Bed / Private / Semi-Private Rooms

Nursing Home Explorer

Financial Trends

Historical financial and operational data for Waterville Residential Care Center based on CMS SNF Cost Reports.

Occupancy Rate 94.1% ↑ 0.9pp vs 2022

Net Income -$803.0K ↓ ~$483.9K vs 2022

Total Payroll $5.6M ↑ ~$786.9K vs 2022

Profit Margin -9.7% ↓ 5.8pp vs 2022

Financial Performance

Gross Revenue Operating Expenses Net Income

Salaries Contract Labor Wage Costs

Medicare Medicaid Private Pay/Other

Metric	2011	2012	2013	2017	2018	2019	2020	2021	2022	2023
Occupancy %	98.8%	97.0%	96.4%	95.7%	94.8%	91.3%	93.0%	85.4%	93.2%	94.1%
Beds	92	92	92	92	92	92	92	92	92	92
Net Income	-$307,098	-$128,544	$93,660	$575,224	$376,772	$614,583	$1,490,485	$1,139,638	-$319,121	-$803,013
Gross Revenue	$7,680,593	$7,696,074	$7,618,155	$8,367,352	$9,512,943	$7,128,916	$7,593,537	$7,505,772	$8,256,573	$8,296,864
Operating Expenses	$5,881,003	$5,716,970	$5,485,671	$6,550,258	$6,728,010	$6,515,808	$7,579,245	$7,436,661	$8,675,901	$9,170,912
Net Patient Revenue	$5,535,328	$5,550,667	$5,533,768	$7,063,729	$6,996,027	$7,128,916	$7,593,537	$7,505,772	$8,256,573	$8,296,864
Total Payroll	$4,055,302	$3,910,592	$3,801,905	$4,075,591	$4,254,771	$4,085,786	$4,766,889	$4,578,011	$4,843,221	$5,630,132
Profit Margin %	-4.0%	-1.7%	1.2%	6.9%	4.0%	8.6%	19.6%	15.2%	-3.9%	-9.7%
Medicare %	3.2%	2.8%	3.4%	4.1%	5.1%	5.6%	3.2%	6.6%	7.5%	2.7%
Medicaid %	75.9%	72.4%	75.0%	23.8%	30.0%	28.0%	49.5%	66.8%	69.2%	78.1%
Private %	20.9%	24.8%	21.5%	72.1%	64.9%	66.3%	47.3%	26.6%	23.3%	19.2%
Revenue/Day	$167	$170	$171	$220	$220	$233	$243	$262	$264	$263
Cost/Day	$177	$175	$169	$204	$211	$213	$243	$259	$277	$290
Avg Length of Stay	381.4 days	441.2 days	355.8 days	401.6 days	232.3 days	201.7 days	321.9 days	263.1 days	154.9 days	274.8 days

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Who is the owner of Waterville Residential Care Center?

The legal owner and operator of Waterville Residential Care Center is Harding Nursing Home, LLC (For Profit).

Is Waterville Residential Care Center in a walkable area?

Waterville Residential Care Center has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Waterville Residential Care Center?

According to NY state health department records, Waterville Residential Care Center's license number is 3226301N.

What is the occupancy rate at Waterville Residential Care Center?

Waterville Residential Care Center's occupancy is 96%.

How many beds does Waterville Residential Care Center have?

Waterville Residential Care Center has 92 beds.

Has Waterville Residential Care Center had any recent deficiencies or citations?

Waterville Residential Care Center has had 29 recently reported deficiencies.

Are there photos of Waterville Residential Care Center?

Yes — there are 7 photos of Waterville Residential Care Center in the photo gallery on this page.

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Waterville Residential Care Center

Overview of Waterville Residential Care Center

Quality ratings

Staffing hours breakdown

Capacity and availability

Who this home usually serves

Mostly short-term rehab stays

Breakdown by payment type

Medicare

Private pay

Medicaid

Finances and operations

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Staffing & Medical

Amenities & Lifestyle

Contact Waterville Residential Care Center

Infection Prevention & Vaccination

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Inspection Reports

Health Inspection History

Inspections Since 2020

Breakdown of citation severity (last 6 years)

Citations history (last 6 years)

Lawsuit overview for Waterville Residential Care Center

Places of interest near Waterville Residential Care Center

Calculate Travel Distance to Waterville Residential Care Center

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

79 Certified Nursing Assistant

22 Licensed Practical Nurse

10 Registered Nurse

2 Speech Language Pathologist

3 Clinical Nurse Specialist

5 Physical Therapy Assistant

3 Other Dietary Services Staff

4 Respiratory Therapy Technician

2 Administrator

1 Dietitian

1 Mental Health Service Worker

1 Nurse Practitioner

1 Dental Services Staff

1 Physical Therapy Aide

1 Qualified Social Worker

1 Medical Director

1 Occupational Therapy Assistant

1 Occupational Therapy Aide

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Penalties and fines

Compare Assisted Living around Usa

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Guides for Better Senior Living

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