Total health inspections
2
North Carolina average 4
Last Health inspection on Nov 2024
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Assisted Living in Cumberland County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Wesley Pines
Assisted Living in Cumberland County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Wesley Pines
Overview of Wesley Pines
With its rich history of providing exceptional senior care since 1977, Wesley Pines Retirement Community in the beautiful setting of Wesley Pines Road, Lumberton, NC features independent living, assisted living, skilled nursing, and rehabilitation. Set on 49 acres of serene grounds, the community has a variety of cottages and villas with two-bedroom floor plans for seniors to live comfortably and safely. As a life plan community, Wesley Pines Retirement Community doubles its efforts to meet seniors’ ever-changing needs and aspirations.
Handling the maintenance and other household responsibilities, the community provides a full slate of enjoyable activities and fun programs for residents to remain happy and well-connected. Here, healthy and delightful dining options are served for a satisfactory mealtime. Wesley Pines Retirement Community offers top-tier services and incredible amenities, ensuring seniors optimize their freedom.
Over 20 years of experience
Amy Hilburn serves as the Executive Director of Wesley Pines, bringing over 20 years of experience with the community. She began her career as Assistant Activities Director and has held multiple leadership roles including Social Work and Admissions Director and Marketing Director. Amy has completed the NC Nursing Home Administrator licensure program and also serves as Privacy and Corporate Compliance Officer, demonstrating her deep commitment to senior care.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
104
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
86.1%
Residents per day (avg)
60
Occupancy rate
86.1%
Residents per day (avg)
60
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
29% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
56% of new residents, often for short stays.
Typical stay
10 - 11 months
Medicaid
15% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$11.6M
Surplus of revenue
$842.0K
Voluntary non-profit community
Operated by a church.
Home revenue
$11.6M
Surplus of revenue
$842.0K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.8M
49 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 9 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
AwardsBest Retirement Community in The Robesonian Readers’ Choice Awards
Emergency SystemsEmergency call system and daily check-in monitoring.
Safety FeaturesSecurity services.
Staffing
Key information about the people who lead and staff this community.
ContactMr. Wade Rozier, Executive Director
Rehabilitation Services
Nursing Services
Skilled Nursing
24-Hour Staffing
ActivitiesVibrant community with a full calendar of activities, programs, and spiritual opportunities.
Branded ProgramsHeartfelt Connections® program
Wellness ProgramWellness programs and activities available.
Religious ServicesChaplain services and on-campus worship opportunities.
Food DescriptionChef-prepared, restaurant-style dining with a variety of menu options.
What does this home offer?
Housing Options: 1 Bed / Cottage / Villa
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Wesley Pines
Independent Living
Assisted Living
Skilled Nursing
Health Inspection History
Inspections
Total health citations
4
North Carolina average 20.9
Citations per inspection
2
North Carolina average 4.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
2 of 4 citations resulted from standard inspections; 1 of 4 resulted from complaint investigations; and 1 of 4 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than North Carolina averageNorth Carolina average: 1.3
Serious Health citations
0
0
100% better than North Carolina averageNorth Carolina average: 0.9
0 critical citations
0 serious citations
4 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Nov 14, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Nov 14, 2024
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Nov 14, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Nov 14, 2024
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 14, 2022
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 14, 2022
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 14, 2022
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 14, 2022
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Cumberland County The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
Wesley Pines
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Lumberton
104
No
9
86.1%
A+
-
0
0%
1 Bed / Cottage / Villa
The Gardens of Roseboro
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Roseboro
40
No
23
100.0%
-
103.50/200
20
65%
1 Bed / Cottage / Villa
Joyful Living Group Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Fayetteville (Seventy-First)
-
No
33
-
-
-
0
0%
1 Bed / Cottage / Villa
The Enclave at Pamalee Square
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Fayetteville (Terry Sanford)
-
Yes
11
-
-
-
0
0%
1 Bed / Cottage / Villa
Wickshire Creeks Crossing
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Raeford
-
Yes
1
-
-
-
0
0%
Studio / Suite
Places of interest near Wesley Pines
35.2 miles from city center
Calculate Travel Distance to Wesley Pines
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
129
Employees
84
Contractors
45
Staff to resident ratio
2.08:1
12% better than North Carolina averageNorth Carolina average ratio: 1.85:1
Avg staff/day
41
Average shift
7 hours
13% worse than North Carolina averageNorth Carolina average: 8 hours
Total staff hours (quarter)
26,137
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.7 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
65
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
12.5%
3,277 contractor hours this quarter
Certified Nursing Assistant: 13
Qualified Social Worker: 7
Physical Therapy Aide: 5
Respiratory Therapy Technician: 5
Speech Language Pathologist: 5
Physical Therapy Assistant: 2
Feeding Assistant: 2
Other Physician: 1
Registered Nurse: 1
Therapeutic Recreation Specialist: 1
Occupational Therapy Assistant: 1
Occupational Therapy Aide: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 52 | 13 | 65 | 15,045 | 91 | 100% | 7.2 |
| Licensed Practical Nurse | 14 | 0 | 14 | 3,940 | 91 | 100% | 6.7 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,431 | 69 | 76% | 7.7 |
| Registered Nurse | 9 | 1 | 10 | 1,129 | 91 | 100% | 7 |
| Speech Language Pathologist | 0 | 5 | 5 | 881 | 76 | 84% | 6.9 |
| Administrator | 1 | 0 | 1 | 506 | 60 | 66% | 8.4 |
| Mental Health Service Worker | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 447 | 60 | 66% | 7.4 |
| Physical Therapy Aide | 0 | 5 | 5 | 407 | 63 | 69% | 5 |
| Physical Therapy Assistant | 0 | 2 | 2 | 363 | 53 | 58% | 6.7 |
| RN Director of Nursing | 2 | 0 | 2 | 266 | 24 | 26% | 7 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 225 | 47 | 52% | 4.7 |
| Feeding Assistant | 0 | 2 | 2 | 225 | 50 | 55% | 3.9 |
| Qualified Social Worker | 0 | 7 | 7 | 198 | 43 | 47% | 4.6 |
| Occupational Therapy Aide | 0 | 1 | 1 | 49 | 7 | 8% | 7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 43 | 8 | 9% | 5.4 |
| Other Physician | 0 | 1 | 1 | 30 | 13 | 14% | 2.3 |
| Medical Director | 0 | 1 | 1 | 1 | 1 | 1% | 0.9 |
65 Certified Nursing Assistant
% of Days
100%
14 Licensed Practical Nurse
% of Days
100%
4 Clinical Nurse Specialist
% of Days
76%
10 Registered Nurse
% of Days
100%
5 Speech Language Pathologist
% of Days
84%
1 Administrator
% of Days
66%
1 Mental Health Service Worker
% of Days
68%
1 Nurse Practitioner
% of Days
63%
1 Therapeutic Recreation Specialist
% of Days
66%
5 Physical Therapy Aide
% of Days
69%
2 Physical Therapy Assistant
% of Days
58%
2 RN Director of Nursing
% of Days
26%
5 Respiratory Therapy Technician
% of Days
52%
2 Feeding Assistant
% of Days
55%
7 Qualified Social Worker
% of Days
47%
1 Occupational Therapy Aide
% of Days
8%
1 Occupational Therapy Assistant
% of Days
9%
1 Other Physician
% of Days
14%
1 Medical Director
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
62 residents
Residents by payment source
Medicare
62 residents (100%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.8
23% better than North Carolina averageNorth Carolina average: 11.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.3
36% better than North Carolina averageNorth Carolina average: 20.6
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
10.0%
Percent of long-stay residents whose need for help with daily activities has increased
10.0%
43% better than North Carolina averageNorth Carolina average: 17.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.8%
Percent of long-stay residents whose ability to move independently worsened
13.8%
41% better than North Carolina averageNorth Carolina average: 23.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.1%
25% better than North Carolina averageNorth Carolina average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
11.4%
Percent of long-stay residents experiencing one or more falls with major injury
11.4%
212% worse than North Carolina averageNorth Carolina average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.8%
Percent of long-stay high risk residents with pressure ulcers
2.8%
56% better than North Carolina averageNorth Carolina average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.7%
Percent of long-stay residents with a urinary tract infection
3.7%
42% worse than North Carolina averageNorth Carolina average: 2.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.3%
Percent of long-stay residents who lose too much weight
6.3%
15% better than North Carolina averageNorth Carolina average: 7.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than North Carolina averageNorth Carolina average: 4.4%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
6.1%
Percent of long-stay residents who received an antipsychotic medication
6.1%
54% better than North Carolina averageNorth Carolina average: 13.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than North Carolina averageNorth Carolina average: 91.6%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than North Carolina averageNorth Carolina average: 94.1%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
25% better than North Carolina averageNorth Carolina average: 79.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
25% better than North Carolina averageNorth Carolina average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
28% better than North Carolina averageNorth Carolina average: 78.1%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Wesley Pines based on CMS SNF Cost Reports.
Occupancy Rate
86.1%
↑ 3.1pp vs 2022
Net Income
$842.0K
↓ ~$596.2K vs 2022
Total Payroll
$6.4M
↑ ~$1.1M vs 2022
Profit Margin
7.6%
↓ 5.9pp vs 2022
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