Overview of Wesley Pines

With its rich history of providing exceptional senior care since 1977, Wesley Pines Retirement Community in the beautiful setting of Wesley Pines Road, Lumberton, NC features independent living, assisted living, skilled nursing, and rehabilitation. Set on 49 acres of serene grounds, the community has a variety of cottages and villas with two-bedroom floor plans for seniors to live comfortably and safely. As a life plan community, Wesley Pines Retirement Community doubles its efforts to meet seniors’ ever-changing needs and aspirations.

Handling the maintenance and other household responsibilities, the community provides a full slate of enjoyable activities and fun programs for residents to remain happy and well-connected. Here, healthy and delightful dining options are served for a satisfactory mealtime. Wesley Pines Retirement Community offers top-tier services and incredible amenities, ensuring seniors optimize their freedom.

(910) 738-9691

Managed by Amy Hilburn

Executive Director

Over 20 years

Amy Hilburn serves as the Executive Director of Wesley Pines, bringing over 20 years of experience with the community. She began her career as Assistant Activities Director and has held multiple leadership roles including Social Work and Admissions Director and Marketing Director. Amy has completed the NC Nursing Home Administrator licensure program and also serves as Privacy and Corporate Compliance Officer, demonstrating her deep commitment to senior care.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
North Carolina average: 2.8/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
North Carolina average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
North Carolina average: 2.7/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
North Carolina average: 3.2/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
4h 36m per day

This home provides 16% more nursing time per resident than the state average.

North Carolina average: 3h 59m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 104

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the North Carolina average
Occupancy rate 86.1%
Residents per day (avg) 60
Occupancy rate
86.1%
Residents per day (avg)
60

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

29% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

56% of new residents, often for short stays.

Typical stay 10 - 11 months

Medicaid

15% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Voluntary non-profit home
Church
Home revenue
$11.6M
Surplus of revenue
$842.0K
Voluntary non-profit home Church
Home revenue
$11,617,579.00
Surplus of revenue
$842,045.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.9M
42.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.9M
Total costs $10.8M
Years in operation
48 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 9 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Wade Rozier, Executive Director

What does this home offer?

Housing options icon
Housing options icon

Housing Options: 1 Bed / Cottage / Villa

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Wesley Pines

Independent Living Assisted Living Skilled Nursing

Compare Assisted Living around Cumberland County

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Wesley Pines
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Lumberton
104
No
A+
9
THE UNITED METHODIST RETIREMENT HOMES, INCORPORATED
86.1%
$11,148,455.00
$4,924,253.00
44.2%
59.80
5/5
4.5982
5/5
3/5
4/5
4
-13%
+16%
+13%
1 Bed / Cottage / Villa
The Gardens of Roseboro
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Roseboro
40
No
-
23
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / Cottage / Villa
Joyful Living Group Home
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Fayetteville (Seventy-First)
-
No
-
33
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / Cottage / Villa
The Enclave at Pamalee Square
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Fayetteville (Terry Sanford)
-
Yes
-
11
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / Cottage / Villa
Wickshire Creeks Crossing
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Raeford
-
Yes
-
1
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / Suite

Places of interest near Wesley Pines

Address 35.2 miles from city center

Address 1000 Wesley Pines Rd, Lumberton, NC 28358

Calculate Travel Distance to Wesley Pines

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

129
Total Staff
84
Employees
45
Contractors
26,137
Total Hours (Quarter)
41
Avg Staff/Day
7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse107 Yes
Licensed Practical Nurse146.7 No
Certified Nursing Assistant657.2 Yes
Staff by Category
Administration
2 staff
8.3hs shift avg
Nursing Staff
93 staff
7hs shift avg
Physicians & Practitioners
6 staff
7.5hs shift avg
Therapy Services
19 staff
6.1hs shift avg
Activities & Recreation
1 staff
7.4hs shift avg
Social Services
7 staff
4.6hs shift avg
Dietary Services
0 staff
0hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
12.5%
of total hours from contractors
3,277 contractor hours this quarter
Certified Nursing Assistant: 13 Other Physician: 1 Registered Nurse: 1 Therapeutic Recreation Specialist: 1 Physical Therapy Aide: 5 Respiratory Therapy Technician: 5 Physical Therapy Assistant: 2 Speech Language Pathologist: 5 Feeding Assistant: 2 Qualified Social Worker: 7 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant52136515,04591100%7.2
Licensed Practical Nurse140143,94091100%6.7
Clinical Nurse Specialist4041,4316976%7.7
Registered Nurse91101,12991100%7
Speech Language Pathologist0558817684%6.9
Administrator1015066066%8.4
Mental Health Service Worker1014966268%8
Nurse Practitioner1014565763%8
Therapeutic Recreation Specialist0114476066%7.4
Physical Therapy Aide0554076369%5
Physical Therapy Assistant0223635358%6.7
RN Director of Nursing2022662426%7
Respiratory Therapy Technician0552254752%4.7
Feeding Assistant0222255055%3.9
Qualified Social Worker0771984347%4.6
Occupational Therapy Aide0114978%7
Occupational Therapy Assistant0114389%5.4
Other Physician011301314%2.3
Medical Director011111%0.9

Health Inspection History

Inspections
Total health inspections 2

North Carolina average 4


Last Health inspection on Nov 2024

Total health citations 4
Citations per inspection
2

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

2 of 4 citations resulted from standard inspections; 1 of 4 resulted from complaint investigations; and 1 of 4 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than North Carolina average

North Carolina average: 1.3


Serious Health citations More info 0
100% better than North Carolina average

North Carolina average: 0.9

0 critical citations More info North Carolina average: 1.3

0 serious citations More info North Carolina average: 0.9

4 moderate citations More info North Carolina average: 17.1

0 minor citations More info North Carolina average: 1.6
Citations history (last 3 years)
Abuse/Neglect moderate citation Nov 14, 2024
Corrected

Abuse/Neglect moderate citation Nov 14, 2024
Corrected

Infection Control moderate citation Apr 14, 2022
Corrected

Quality of Care moderate citation Apr 14, 2022
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: United Methodist Retirement
Resident Census by Payment Source
62 Total Residents
Medicare 62 (100%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.8
23% better than North Carolina average

North Carolina average: 11.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 13.3
36% better than North Carolina average

North Carolina average: 20.6

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 10.0%
43% better than North Carolina average

North Carolina average: 17.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 13.8%
41% better than North Carolina average

North Carolina average: 23.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 16.1%
25% better than North Carolina average

North Carolina average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 11.4%
212% worse than North Carolina average

North Carolina average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.8%
56% better than North Carolina average

North Carolina average: 6.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.7%
42% worse than North Carolina average

North Carolina average: 2.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.3%
15% better than North Carolina average

North Carolina average: 7.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than North Carolina average

North Carolina average: 4.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.1%
54% better than North Carolina average

North Carolina average: 13.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
9% better than North Carolina average

North Carolina average: 91.6%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than North Carolina average

North Carolina average: 94.1%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
25% better than North Carolina average

North Carolina average: 79.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
25% better than North Carolina average

North Carolina average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
28% better than North Carolina average

North Carolina average: 78.1%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for North Carolina Seniors

Get financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

Caregiver of someone 60+ (or with dementia), North Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled, NC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized, NC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+, unemployed, low-income, NC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized, NC resident, homeowner, low-income.

~$30,258/year (50% AMI, varies by county).

Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

~$1,255/month (individual, 100% FPL); varies by facility rate.

$2,000 (individual).

Covers assisted living; counties supplement state funds.

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