Wesley Pines
Nursing Home, Assisted Living, Independent Living & Memory Care · Lumberton, NC
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Wesley Pines

Nursing Home, Assisted Living, Independent Living & Memory Care · Lumberton, NC
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Wesley Pines accepts Medicare, Medicaid, and private pay.

Overview of Wesley Pines

With its rich history of providing exceptional senior care since 1977, Wesley Pines Retirement Community in the beautiful setting of Wesley Pines Road, Lumberton, NC features independent living, assisted living, skilled nursing, and rehabilitation. Set on 49 acres of serene grounds, the community has a variety of cottages and villas with two-bedroom floor plans for seniors to live comfortably and safely. As a life plan community, Wesley Pines Retirement Community doubles its efforts to meet seniors’ ever-changing needs and aspirations.

Handling the maintenance and other household responsibilities, the community provides a full slate of enjoyable activities and fun programs for residents to remain happy and well-connected. Here, healthy and delightful dining options are served for a satisfactory mealtime. Wesley Pines Retirement Community offers top-tier services and incredible amenities, ensuring seniors optimize their freedom.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 36m per day
Rank #28 / 97Nurse hours — State benchmarkedThis home is ranked 28th out of 97 homes in North Carolina. Shows adjusted nurse hours per resident per day benchmarked to the North Carolina average, with a ranking across 97 North Carolina facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 27m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 51m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 42m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 41m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 1m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 12m per day

Capacity and availability

This home usually has limited availability

Similar occupancy to the state average
Occupancy rate
86.1% Rank #74 / 271Occupancy rate — State benchmarkedThis home is ranked 74th out of 271 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 271. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
200 days
Bed community size
62-bed community Rank #225 / 390Bed count — State benchmarkedThis home is ranked 225th out of 390 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
49 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 9 / 100 Rank #462 / 572Walk Score — State benchmarkedThis home is ranked 462nd out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Awards

Best Retirement Community in The Robesonian Readers’ Choice Awards

Safety & Compliance

Emergency SystemsEmergency call system and daily check-in monitoring.
Safety FeaturesSecurity services.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Wade Rozier, Executive Director

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

ActivitiesVibrant community with a full calendar of activities, programs, and spiritual opportunities
Wellness Program
Branded ProgramsHeartfelt Connections® program
Religious ServicesChaplain services and on-campus worship opportunities

Contact Wesley Pines

Health Inspection History

Inspections since 2022
Total health inspections 2

State average N/A


Last Health inspection on Nov 2024

Total health citations
4 Rank #12 / 101Health citations — State benchmarkedThis home is ranked 12th out of 101 homes in North Carolina. Shows this facility's total health deficiency citations benchmarked to the North Carolina State average, with a ranking across all 101 NC facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
2 Rank #13 / 101Citations per inspection — State benchmarkedThis home is ranked 13th out of 101 homes in North Carolina. Shows average deficiency citations per CMS inspection for this facility versus the North Carolina mean across 101 facilities with citation data. Lower is better.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

2 of 4 citations resulted from standard inspections; 1 of 4 resulted from complaint investigations; and 1 of 4 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical health citations
0
In line with State average

State average: N/A


Serious health citations
0
In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

4 moderate citations State average: N/A

0 minor citations State average: N/A
Citations history (last 4 years)
Abuse/Neglect moderate citation Nov 14, 2024
Corrected

Abuse/Neglect moderate citation Nov 14, 2024
Corrected

Infection Control moderate citation Apr 14, 2022
Corrected

Quality of Care moderate citation Apr 14, 2022
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 123
Employees 78
Contractors 45
Staff to resident ratio 1.98 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 39
Average shift 6.9 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 24,733

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 8 RN Staff are full-time employees. No contractors work on this role. 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 14 LPN Staff are full-time employees. No contractors work on this role. 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.7 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 62 total: 49 full-time employees and 13 contractors. 62
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

11.8%

2,909 contractor hours this quarter

Certified Nursing Assistant: 13 Respiratory Therapy Technician: 8 Speech Language Pathologist: 5 Physical Therapy Assistant: 5 Qualified Social Worker: 4 Physical Therapy Aide: 3 Feeding Assistant: 2 Therapeutic Recreation Specialist: 1 Other Physician: 1 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant49136214,51992100%7.4
Licensed Practical Nurse140143,78192100%6.7
Registered Nurse8081,07792100%8
Clinical Nurse Specialist2028856267%7.8
RN Director of Nursing2027937278%7
Speech Language Pathologist0557326773%6.2
Nurse Practitioner1014846166%7.9
Physical Therapy Aide0334737278%4.4
Administrator1014635560%8.4
Mental Health Service Worker1014085155%8
Therapeutic Recreation Specialist0113024650%6.6
Qualified Social Worker0442515863%4.1
Feeding Assistant0222285358%3.5
Physical Therapy Assistant0551253033%3.7
Respiratory Therapy Technician088935459%1.4
Occupational Therapy Aide0114778%6.7
Occupational Therapy Assistant0113867%6.3
Other Physician011331213%2.8
Medical Director011211%1.5
62 Certified Nursing Assistant
% of Days 100%
14 Licensed Practical Nurse
% of Days 100%
8 Registered Nurse
% of Days 100%
2 Clinical Nurse Specialist
% of Days 67%
2 RN Director of Nursing
% of Days 78%
5 Speech Language Pathologist
% of Days 73%
1 Nurse Practitioner
% of Days 66%
3 Physical Therapy Aide
% of Days 78%
1 Administrator
% of Days 60%
1 Mental Health Service Worker
% of Days 55%
1 Therapeutic Recreation Specialist
% of Days 50%
4 Qualified Social Worker
% of Days 63%
2 Feeding Assistant
% of Days 58%
5 Physical Therapy Assistant
% of Days 33%
8 Respiratory Therapy Technician
% of Days 59%
1 Occupational Therapy Aide
% of Days 8%
1 Occupational Therapy Assistant
% of Days 7%
1 Other Physician
% of Days 13%
1 Medical Director
% of Days 1%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.8
23% better than State average

State average: 11.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 13.3
36% better than State average

State average: 20.6

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 10.0%
43% better than State average

State average: 17.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 13.8%
41% better than State average

State average: 23.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 16.1%
25% better than State average

State average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 11.4%
212% worse than State average

State average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.8%
56% better than State average

State average: 6.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.7%
42% worse than State average

State average: 2.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.3%
15% better than State average

State average: 7.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than State average

State average: 4.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.1%
54% better than State average

State average: 13.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
9% better than State average

State average: 91.6%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than State average

State average: 94.1%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
25% better than State average

State average: 79.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
25% better than State average

State average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
28% better than State average

State average: 78.1%

Breakdown by payment type

Medicare

29% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

56% of new residents, often for short stays.

Typical stay 10 - 11 months

Medicaid

15% of new residents, often for long-term daily care.

Typical stay 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 62
Medicare
62
100% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 09/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.2M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$372.9K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.2M Rank #79 / 104Revenue — State benchmarkedThis home is ranked 79th out of 104 homes in North Carolina. Shows this facility's annual revenue compared to the North Carolina average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$372.9K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$469.1K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #64 / 104Payroll — State benchmarkedThis home is ranked 64th out of 104 homes in North Carolina. Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$5.8M 56.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #17 / 104Payroll % — State benchmarkedThis home is ranked 17th out of 104 homes in North Carolina. Shows payroll as a percentage of revenue versus the North Carolina average. Well-run North Carolina facilities typically land around 49–62% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$4.0M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$9.8M

What does this home offer?

Housing options icon
Housing options icon

Housing Options: 1 Bed / Cottage / Villa

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (56% of admissions), and a typical private pay stay runs around 10 - 11 months.

Admissions
107 total

Coverage residents most often arrive under.

Medicare 29%
Private pay 56%
Medicaid 15%
Discharges
125 total

Coverage residents most often leave under.

Medicare 16%
Private pay 64%
Medicaid 20%

Managed by Amy Hilburn

Executive Director

Over 20 years of experience

Amy Hilburn serves as the Executive Director of Wesley Pines, bringing over 20 years of experience with the community. She began her career as Assistant Activities Director and has held multiple leadership roles including Social Work and Admissions Director and Marketing Director. Amy has completed the NC Nursing Home Administrator licensure program and also serves as Privacy and Corporate Compliance Officer, demonstrating her deep commitment to senior care.

Places of interest near Wesley Pines

Address 2.7 miles from city center Info Estimated distance in miles from Lumberton's city center to Wesley Pines's address, calculated via Google Maps.

Calculate Travel Distance to Wesley Pines

Add your location

Address

Compare Nursing Homes around the area

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Wesley Pines
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Frequently Asked Questions about Wesley Pines

Is Wesley Pines in a walkable area?

Wesley Pines has a walk score of 9. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Wesley Pines?

Wesley Pines's occupancy is 86.1%.

Does Wesley Pines operate as a for-profit or non-profit?

Wesley Pines is registered as a for-profit in NC.

Are there photos of Wesley Pines?

Yes — there are 12 photos of Wesley Pines in the photo gallery on this page.

What is the address of Wesley Pines?

Wesley Pines is located at 1000 Wesley Pines Rd, Lumberton, NC 28358.

What is the phone number of Wesley Pines?

(910) 738-9691 will put you in contact with the team at Wesley Pines.

Is Wesley Pines Medicare or Medicaid certified?

Yes — Wesley Pines is a CMS-certified provider of Medicare and Medicaid.

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