Total health inspections
2
North Carolina average 4
Last Health inspection on Nov 2024
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Wesley Pines
Nursing Home, Independent Living, Assisted Living & Skilled Nursing · North Carolina, NC
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Wesley Pines
Nursing Home, Independent Living, Assisted Living & Skilled Nursing · North Carolina, NC
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Wesley Pines accepts Medicare, Medicaid, and private pay.
Overview of Wesley Pines
With its rich history of providing exceptional senior care since 1977, Wesley Pines Retirement Community in the beautiful setting of Wesley Pines Road, Lumberton, NC features independent living, assisted living, skilled nursing, and rehabilitation. Set on 49 acres of serene grounds, the community has a variety of cottages and villas with two-bedroom floor plans for seniors to live comfortably and safely. As a life plan community, Wesley Pines Retirement Community doubles its efforts to meet seniors’ ever-changing needs and aspirations.
Handling the maintenance and other household responsibilities, the community provides a full slate of enjoyable activities and fun programs for residents to remain happy and well-connected. Here, healthy and delightful dining options are served for a satisfactory mealtime. Wesley Pines Retirement Community offers top-tier services and incredible amenities, ensuring seniors optimize their freedom.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 26th out of 90 homes in North Carolina. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 26th out of 90 homes in North Carolina. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 36m per day
Rank #26 / 90Nurse hours — State benchmarkedThis home is ranked 26th out of 90 homes in North Carolina. Shows adjusted nurse hours per resident per day benchmarked to the North Carolina average, with a ranking across 90 North Carolina SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs North Carolina avg
-6%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 40m per day |
Types of Care at Wesley Pines
Independent Living
Assisted Living
Skilled Nursing
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
86.1%
Rank #70 / 264Occupancy rate — State benchmarkedThis home is ranked 70th out of 264 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 264. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
200 days
Occupancy rate
86.1%
Rank #70 / 264Occupancy rate — State benchmarkedThis home is ranked 70th out of 264 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 264. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
200 days
49 years in operation Rank #2 / 98Years in operation — State benchmarkedThis home is ranked 2nd out of 98 homes in North Carolina. Shows how long this facility has been in operation compared to other North Carolina SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 9 / 100 Rank #463 / 572Walk Score — State benchmarkedThis home is ranked 463rd out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
AwardsBest Retirement Community in The Robesonian Readers’ Choice Awards
Emergency SystemsEmergency call system and daily check-in monitoring.
Safety FeaturesSecurity services.
Staffing
Key information about the people who lead and staff this community.
ContactMr. Wade Rozier, Executive Director
Rehabilitation Services
24-Hour Staffing
ActivitiesVibrant community with a full calendar of activities, programs, and spiritual opportunities.
Branded ProgramsHeartfelt Connections® program
Wellness ProgramWellness programs and activities available.
Religious ServicesChaplain services and on-campus worship opportunities.
Food DescriptionChef-prepared, restaurant-style dining with a variety of menu options.
Health Inspection History
Inspections
Total health citations
4
Rank #11 / 95Health citations — State benchmarkedThis home is ranked 11th out of 95 homes in North Carolina. Shows this facility's total health deficiency citations benchmarked to the North Carolina State average, with a ranking across all 95 NC SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
North Carolina average 20.9
Citations per inspection
2
Rank #11 / 95Citations per inspection — State benchmarkedThis home is ranked 11th out of 95 homes in North Carolina. Shows average deficiency citations per CMS inspection for this facility versus the North Carolina mean across 95 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
North Carolina average 4.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
2 of 4 citations resulted from standard inspections; 1 of 4 resulted from complaint investigations; and 1 of 4 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 4 years)
Critical Health citations
0
100% better than North Carolina averageNorth Carolina average: 1.3
Serious Health citations
0
100% better than North Carolina averageNorth Carolina average: 0.9
Citations history (last 4 years)
Abuse/Neglect moderate citation
Nov 14, 2024
Corrected
Abuse/Neglect moderate citation
Nov 14, 2024
Corrected
Infection Control moderate citation
Apr 14, 2022
Corrected
Quality of Care moderate citation
Apr 14, 2022
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
123
Employees
78
Contractors
45
Staff to resident ratio
1.98:1
10% better than North Carolina average
Avg staff/day
39
Average shift
6.9 hours
14% worse than North Carolina average
Total staff hours (quarter)
24,733
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.7 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
62
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursThis role is partially covered by contractors.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
11.8%
2,909 contractor hours this quarter
Certified Nursing Assistant: 13
Respiratory Therapy Technician: 8
Speech Language Pathologist: 5
Physical Therapy Assistant: 5
Qualified Social Worker: 4
Physical Therapy Aide: 3
Feeding Assistant: 2
Therapeutic Recreation Specialist: 1
Other Physician: 1
Occupational Therapy Assistant: 1
Occupational Therapy Aide: 1
Medical Director: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 49 | 13 | 62 | 14,519 | 92 | 100% | 7.4 |
| Licensed Practical Nurse | 14 | 0 | 14 | 3,781 | 92 | 100% | 6.7 |
| Registered Nurse | 8 | 0 | 8 | 1,077 | 92 | 100% | 8 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 885 | 62 | 67% | 7.8 |
| RN Director of Nursing | 2 | 0 | 2 | 793 | 72 | 78% | 7 |
| Speech Language Pathologist | 0 | 5 | 5 | 732 | 67 | 73% | 6.2 |
| Nurse Practitioner | 1 | 0 | 1 | 484 | 61 | 66% | 7.9 |
| Physical Therapy Aide | 0 | 3 | 3 | 473 | 72 | 78% | 4.4 |
| Administrator | 1 | 0 | 1 | 463 | 55 | 60% | 8.4 |
| Mental Health Service Worker | 1 | 0 | 1 | 408 | 51 | 55% | 8 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 302 | 46 | 50% | 6.6 |
| Qualified Social Worker | 0 | 4 | 4 | 251 | 58 | 63% | 4.1 |
| Feeding Assistant | 0 | 2 | 2 | 228 | 53 | 58% | 3.5 |
| Physical Therapy Assistant | 0 | 5 | 5 | 125 | 30 | 33% | 3.7 |
| Respiratory Therapy Technician | 0 | 8 | 8 | 93 | 54 | 59% | 1.4 |
| Occupational Therapy Aide | 0 | 1 | 1 | 47 | 7 | 8% | 6.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 38 | 6 | 7% | 6.3 |
| Other Physician | 0 | 1 | 1 | 33 | 12 | 13% | 2.8 |
| Medical Director | 0 | 1 | 1 | 2 | 1 | 1% | 1.5 |
62 Certified Nursing Assistant
% of Days
100%
14 Licensed Practical Nurse
% of Days
100%
8 Registered Nurse
% of Days
100%
2 Clinical Nurse Specialist
% of Days
67%
2 RN Director of Nursing
% of Days
78%
5 Speech Language Pathologist
% of Days
73%
1 Nurse Practitioner
% of Days
66%
3 Physical Therapy Aide
% of Days
78%
1 Administrator
% of Days
60%
1 Mental Health Service Worker
% of Days
55%
1 Therapeutic Recreation Specialist
% of Days
50%
4 Qualified Social Worker
% of Days
63%
2 Feeding Assistant
% of Days
58%
5 Physical Therapy Assistant
% of Days
33%
8 Respiratory Therapy Technician
% of Days
59%
1 Occupational Therapy Aide
% of Days
8%
1 Occupational Therapy Assistant
% of Days
7%
1 Other Physician
% of Days
13%
1 Medical Director
% of Days
1%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.8
23% better than North Carolina averageNorth Carolina average: 11.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.3
36% better than North Carolina averageNorth Carolina average: 20.6
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
10.0%
Percent of long-stay residents whose need for help with daily activities has increased
10.0%
43% better than North Carolina averageNorth Carolina average: 17.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.8%
Percent of long-stay residents whose ability to move independently worsened
13.8%
41% better than North Carolina averageNorth Carolina average: 23.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.1%
25% better than North Carolina averageNorth Carolina average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
11.4%
Percent of long-stay residents experiencing one or more falls with major injury
11.4%
212% worse than North Carolina averageNorth Carolina average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.8%
Percent of long-stay high risk residents with pressure ulcers
2.8%
56% better than North Carolina averageNorth Carolina average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.7%
Percent of long-stay residents with a urinary tract infection
3.7%
42% worse than North Carolina averageNorth Carolina average: 2.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.3%
Percent of long-stay residents who lose too much weight
6.3%
15% better than North Carolina averageNorth Carolina average: 7.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than North Carolina averageNorth Carolina average: 4.4%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
6.1%
Percent of long-stay residents who received an antipsychotic medication
6.1%
54% better than North Carolina averageNorth Carolina average: 13.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than North Carolina averageNorth Carolina average: 91.6%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than North Carolina averageNorth Carolina average: 94.1%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
25% better than North Carolina averageNorth Carolina average: 79.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
25% better than North Carolina averageNorth Carolina average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
28% better than North Carolina averageNorth Carolina average: 78.1%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
29% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
56% of new residents, often for short stays.
Typical stay
10 - 11 months
Medicaid
15% of new residents, often for long-term daily care.
Typical stay
2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
62
Medicare
62
100% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Wesley Pines based on CMS SNF Cost Reports.
Occupancy Rate
86.1%
↑ 3.1pp vs 2022
Net Income
$842.0K
↓ ~$596.2K vs 2022
Total Payroll
$6.4M
↑ ~$1.1M vs 2022
Profit Margin
7.6%
↓ 5.9pp vs 2022
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$11.6M
Surplus of revenue
$842.0K
Voluntary non-profit community
Operated by a church.
Home revenue
$11.6M Rank #72 / 97Revenue — State benchmarkedThis home is ranked 72nd out of 97 homes in North Carolina. Shows this facility's annual revenue compared to the North Carolina SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Surplus of revenue
$842.0K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #60 / 97Payroll — State benchmarkedThis home is ranked 60th out of 97 homes in North Carolina. Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$6.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #60 / 97Payroll — State benchmarkedThis home is ranked 60th out of 97 homes in North Carolina. Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.8M
What does this home offer?
Housing Options: 1 Bed / Cottage / Villa
Building Type: Single-story
Transportation Services
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Over 20 years of experience
Amy Hilburn serves as the Executive Director of Wesley Pines, bringing over 20 years of experience with the community. She began her career as Assistant Activities Director and has held multiple leadership roles including Social Work and Admissions Director and Marketing Director. Amy has completed the NC Nursing Home Administrator licensure program and also serves as Privacy and Corporate Compliance Officer, demonstrating her deep commitment to senior care.
Places of interest near Wesley Pines
35.2 miles from city center
Estimated distance in miles from Lumberton's city center to Wesley Pines's address, calculated via Google Maps.
Calculate Travel Distance to Wesley Pines
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Financial Assistance for
Nursing Home in North Carolina
Wesley Pines is located in Lumberton, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Frequently Asked Questions about Wesley Pines
What neighborhood is Wesley Pines in?
Wesley Pines is in the Lumberton neighborhood of Lumberton.
Is Wesley Pines in a walkable area?
Wesley Pines has a walk score of 9. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the occupancy rate at Wesley Pines?
Wesley Pines's occupancy is 86.1%.
Are there photos of Wesley Pines?
Yes — there are 18 photos of Wesley Pines in the photo gallery on this page.
What is the phone number of Wesley Pines?
(910) 738-9691 will put you in contact with the team at Wesley Pines.
Is Wesley Pines Medicare or Medicaid certified?
Yes — Wesley Pines is a CMS-certified provider of Medicare and Medicaid.
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