Inspection Reports for West Valley Helping Hands
15021 N 91st Ln, Peoria, AZ 85381, AZ, 85381
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Inspection Report
Complaint Investigation
Capacity: 7
Deficiencies: 9
Aug 14, 2024
Visit Reason
State-compiled facility profile showing 3 inspections from 2022-2024 with deficiency history including complaint investigations and annual compliance inspections.
Findings
Across all inspections, multiple deficiencies were found related to management notification failures, inadequate resident service plans, medication administration noncompliance, and safety issues with resident egress. Deficiencies posed risks to resident health, safety, and regulatory compliance.
Complaint Details
Inspections include complaint investigations for complaints AZ00214466 (2024), and multiple complaints #AZ00197965, #AZ00198775, #AZ00198778, and #AZ00198780 (2023).
Deficiencies (9)
| Description |
|---|
| A. A governing authority shall: 7. Except as provided in subsection (A)(6), notify the Department according to A.R.S. § 36-425(I) when there is a change in the manager and identify the name and qualifications of the new manager; - Failed to notify the Department in writing of the change in manager and provided incorrect information. |
| F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2.a.i and ii - Failed to ensure a means of exiting the facility that provides access to an outside area at least 30 feet away and alerts employees of resident egress; device was not functioning. |
| F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2.b.i and ii - Failed to ensure a means of exiting the facility providing access to an outside area at least 30 feet away and alerts employees of resident egress; device was not functioning. |
| A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that includes required elements - Failed to ensure a written service plan was available for one of four residents reviewed. |
| C. A manager shall ensure that a resident's medical record contains: 12. A medication order from a medical practitioner for each medication administered - Failed to ensure medication order existed for Cyclobenzaprine for one of two residents reviewed. |
| C. A manager shall ensure that a resident's medical record contains: 17. Documentation of notification of the resident of the availability of vaccination for influenza and pneumonia - Failed to ensure documentation was current for one resident. |
| B. If an assisted living facility provides medication administration, a manager shall ensure that: 3.b - Medication administered in compliance with a medication order - Failed for one of two residents reviewed; medication administered without a valid order. Repeat deficiency. |
| C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services includes documentation of the resident's weight or contraindication - Failed for two residents reviewed. |
| B. If an assisted living facility provides medication administration, a manager shall ensure that: 3.b - Medication administered in compliance with a medication order - Failed for one of two residents reviewed; multiple medications administered without valid orders. |
Report Facts
Inspections on page: 3
Total deficiencies: 9
Complaint Inspections: 2
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