West Valley Helping Hands
West Valley Helping Hands
Tucked away in the serene area of Peoria, AZ, West Valley Helping Hands offers a peaceful environment for assisted living. The community ensures residents are receiving quality care and assistance with their daily living activities for a comfortable and convenient living experience. As an intimate community, West Valley Helping Hands fosters tight-knit connections and guarantees personalized and focused care.
With 24/7 supervision and a round-the-clock care team, the community ensures residents feel safe, secure, and at ease in their living environment. Fun and engaging activities are also available to give residents opportunities for social engagement and physical activity. At West Valley Helping Hands, you can enjoy compassionate care and vibrant experiences while staying close to life amenities in the city.
7-bed community Rank #433 / 522Bed count — State benchmarkedThis home is ranked 433rd out of 522 homes in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
7 years in operation Rank #252 / 532Years in operation — State benchmarkedThis home is ranked 252nd out of 532 homes in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 19 / 100 Rank #588 / 818Walk Score — State benchmarkedThis home is ranked 588th out of 818 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAssisted Living Home
StatusActive
IssuanceMarch 15, 2019
ExpirationFebruary 28, 2027
License NumberAL11062H
QualificationHealth Care
West Valley Helping Hands is administered by Livia Radu.
OwnerAmpo LLC
Staffing
Key information about the people who lead and staff this community.
ContactLivia Radu (per state records, record updated May 2026)
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. AZ average
1 Worse
Metrics worse than Arizona average:
• Enforcement actions (122% above) 1 Better Metrics better than Arizona average:
• Total complaints (67% below)
• Enforcement actions (122% above) 1 Better Metrics better than Arizona average:
• Total complaints (67% below)
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 2 | 0.9 | This facility has 122% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 0.9).↑ 122% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 3 | 5 | This facility has had 40% fewer total inspections than the Arizona average (3 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 40% fewer |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 6 | This facility has 67% fewer total complaints than a typical Arizona assisted living residence (2 vs. AZ avg 6).↓ 67% better Rank #259 / 479 Total complaints — State benchmarked This home is ranked 259th out of 479 homes in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 479 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- August 14, 2024 inspection found three deficiencies including failure to provide a means of exiting the facility and failure to notify the Department, resulting in a $500 fine paid in full.
- August 14, 2023 complaint investigation found four deficiencies in written service plans, medication orders, vaccination documentation, and medication administration.
- December 5, 2022 annual inspection found two deficiencies in service plan documentation and medication administration compliance.
What does this home offer?
Housing Options: Private / Shared Rooms
Building Type: Single-story
Housekeeping Services
Recreational Activities
Places of interest near West Valley Helping Hands
3.0 miles from city center
Estimated distance in miles from Peoria's city center to West Valley Helping Hands's address, calculated via Google Maps.
Calculate Travel Distance to West Valley Helping Hands
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Compare Assisted Living around Peoria
Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Freedom Plaza Arizona | AL HOS IL MC NH SNF | Peoria (North Plaza Del Rio Boulevard) | 111
Facility
111
AZ AVG
54
Rank
#111 / 522 | Yes |
28
Facility
28
AZ AVG
37
Rank
#501 / 818 | Studio / 1 Bed / 2 Bed | 48
Facility
48
AZ AVG
10
Rank
#1 / 532 | A+ | Ian G Lewis | 78
Facility
78
AZ AVG
82
Rank
#14 / 54 | 18 | 13
Facility
13
AZ AVG
6
Rank
#454 / 479 | 12
Facility
12
AZ AVG
9
Rank
#11 / 38 | 0.7
Facility
0.7
AZ AVG
1.8
Rank
#6 / 38 |
| Brookdale Peoria | AL IL MC NH SNF | Peoria (West Greenbrian Drive) | 72
Facility
72
AZ AVG
54
Rank
#170 / 522 | Yes |
56
Facility
56
AZ AVG
37
Rank
#189 / 818 | Suite | 16
Facility
16
AZ AVG
10
Rank
#490 / 532 | B- | Colleen Rookerson | - | 2 | 0
Facility
0
AZ AVG
6
Rank
#1 / 479 | - | - |
| The Forum at Desert Harbor | AL IL | Peoria (Desert Harbor) | 50
Facility
50
AZ AVG
54
Rank
#210 / 522 | Yes |
21
Facility
21
AZ AVG
37
Rank
#574 / 818 | Studio / 1 Bed / 2 Bed | 37
Facility
37
AZ AVG
10
Rank
#290 / 532 | - | Auxiliadora C Morales | - | 4 | 1
Facility
1
AZ AVG
6
Rank
#173 / 479 | - | - |
| Comfort Assisted Living Home | AL | Peoria (Hunter Ridge) | 10
Facility
10
AZ AVG
54
Rank
#238 / 522 | No |
34
Facility
34
AZ AVG
37
Rank
#436 / 818 | Private / Semi-Private Rooms | 13
Facility
13
AZ AVG
10
Rank
#150 / 532 | - | Elsa Tesfasion | - | 2 | 0
Facility
0
AZ AVG
6
Rank
#1 / 479 | - | - |
| West Valley Helping Hands | AL | Peoria (Desert Harbor) | 7
Facility
7
AZ AVG
54
Rank
#433 / 522 | No |
19
Facility
19
AZ AVG
37
Rank
#588 / 818 | Private / Shared Rooms | 7
Facility
7
AZ AVG
10
Rank
#252 / 532 | - | Livia Radu | - | 3 | 2
Facility
2
AZ AVG
6
Rank
#259 / 479 | - | - |
Financial Assistance for
Assisted Living in Arizona
West Valley Helping Hands is located in Peoria, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about West Valley Helping Hands
What neighborhood is West Valley Helping Hands in?
West Valley Helping Hands is in the Desert Harbor neighborhood of Peoria.
Who is the owner of West Valley Helping Hands?
West Valley Helping Hands is legally operated by Ampo LLC, and administered by Livia Radu.
Is West Valley Helping Hands in a walkable area?
West Valley Helping Hands has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of West Valley Helping Hands?
According to AZ state health department records, West Valley Helping Hands's license number is AL11062H.
When does West Valley Helping Hands's license expire?
According to AZ state health department records, West Valley Helping Hands's license expires on February 28, 2027.
How long has West Valley Helping Hands been in business?
West Valley Helping Hands has been operating for approximately 7 years, based on available licensing and registration records.
Are pets allowed at West Valley Helping Hands?
No, West Valley Helping Hands has a no-pet policy.
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