West Valley Helping Hands

Overview of West Valley Helping Hands

Tucked away in the serene area of Peoria, AZ, West Valley Helping Hands offers a peaceful environment for assisted living. The community ensures residents are receiving quality care and assistance with their daily living activities for a comfortable and convenient living experience. As an intimate community, West Valley Helping Hands fosters tight-knit connections and guarantees personalized and focused care.

With 24/7 supervision and a round-the-clock care team, the community ensures residents feel safe, secure, and at ease in their living environment. Fun and engaging activities are also available to give residents opportunities for social engagement and physical activity. At West Valley Helping Hands, you can enjoy compassionate care and vibrant experiences while staying close to life amenities in the city.

Bed community size
7-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
7 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 19 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Details

Facility TypeAssisted Living Home
StatusActive
IssuanceMarch 15, 2019
ExpirationFebruary 28, 2027
License NumberAL11062H
QualificationHealth Care

Ownership & Operating Entity

West Valley Helping Hands is administered by Livia Radu.

OwnerAMPO LLC

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactLivia Radu

Contact West Valley Helping Hands

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 1 Worse Metrics worse than Arizona average:
• Enforcement actions (122% above)
2 Better Metrics better than Arizona average:
• Total inspections (40% below)
• Total complaints (67% below)
Latest Inspection August 14, 2024 Complaint;Compliance (Annual) 3 deficiencies

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 20.9 This facility has 122% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 0.9).↑ 122% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 35 This facility has 40% fewer total inspections than a typical Arizona assisted living residence (3 vs. AZ avg 5).↓ 40% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 26 This facility has 67% fewer total complaints than a typical Arizona assisted living residence (2 vs. AZ avg 6).↓ 67% better Rank #267 / 500 Total complaints — State benchmarked This home is ranked 267th out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • August 14, 2024 inspection found three deficiencies including failure to provide a means of exiting the facility and failure to notify the Department, resulting in a $500 fine paid in full.
  • August 14, 2023 complaint investigation found four deficiencies in written service plans, medication orders, vaccination documentation, and medication administration.
  • December 5, 2022 annual inspection found two deficiencies in service plan documentation and medication administration compliance.

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Shared Rooms

Building type icon
Building type icon

Building Type: Single-story

Housekeeping icon
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Housekeeping Services

Recreational activities icon
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Recreational Activities

Places of interest near West Valley Helping Hands

Address 3.0 miles from city center Info Estimated distance in miles from Peoria's city center to West Valley Helping Hands's address, calculated via Google Maps.

Calculate Travel Distance to West Valley Helping Hands

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Address

Compare Assisted Living around Peoria

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

The Montecito Senior Living
AL
IL
MC
Peoria (North 87Th Avenue)141Yes 40 Studio / 1 Bed / 2 Bed4A+Heath D Van Gysel-9
0
Facility 0
AZ AVG 9
Rank #309 / 500
0.0
Facility 0.0
AZ AVG 1.8
Rank #178 / 500
MorningStar Senior Living at Golden Ridge
AL
IL
MC
Peoria (Haciendas Del Sol)124No 40 Studio / 1 Bed / 2 Bed7-Kelci D Franks-12
0
Facility 0
AZ AVG 9
Rank #444 / 500
0.0
Facility 0.0
AZ AVG 1.8
Rank #321 / 500
Freedom Plaza Arizona
AL
HC
IL
MC
NH
Peoria (North Plaza Del Rio Boulevard)111No 28 Studio / 1 Bed / 2 Bed48A+Ian G Lewis
78
Facility 78
AZ AVG 82
Rank #13 / 53
18
12
Facility 12
AZ AVG 9
Rank #399 / 500
0.7
Facility 0.7
AZ AVG 1.8
Rank #171 / 500
Brookdale Peoria
AL
IL
MC
NH
Peoria (West Greenbrian Drive)72Yes 56 Suite15B-Colleen Rookerson-2
0
Facility 0
AZ AVG 9
Rank #1 / 500
0.0
Facility 0.0
AZ AVG 1.8
Rank #1 / 500
West Valley Helping Hands
AL
Peoria (Desert Harbor)7No 19 Private / Shared Rooms7-Livia Radu-3
0
Facility 0
AZ AVG 9
Rank #289 / 500
0.0
Facility 0.0
AZ AVG 1.8
Rank #349 / 500

Financial Assistance for
Assisted Living in Arizona

West Valley Helping Hands is located in Peoria, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about West Valley Helping Hands

What neighborhood is West Valley Helping Hands in?

West Valley Helping Hands is in the Desert Harbor neighborhood of Peoria.

Who is the owner of West Valley Helping Hands?

West Valley Helping Hands is legally operated by Ampo Llc, and administered by Livia Radu.

Is West Valley Helping Hands in a walkable area?

West Valley Helping Hands has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of West Valley Helping Hands?

According to AZ state health department records, West Valley Helping Hands's license number is AL11062H.

When does West Valley Helping Hands's license expire?

According to AZ state health department records, West Valley Helping Hands's license expires on February 28, 2027.

Who is the administrator of West Valley Helping Hands?

Livia Radu is the administrator of West Valley Helping Hands.

How many beds does West Valley Helping Hands have?

West Valley Helping Hands has 7 beds.

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