West Valley Helping Hands

Overview of West Valley Helping Hands

Tucked away in the serene area of Peoria, AZ, West Valley Helping Hands offers a peaceful environment for assisted living. The community ensures residents are receiving quality care and assistance with their daily living activities for a comfortable and convenient living experience. As an intimate community, West Valley Helping Hands fosters tight-knit connections and guarantees personalized and focused care.

With 24/7 supervision and a round-the-clock care team, the community ensures residents feel safe, secure, and at ease in their living environment. Fun and engaging activities are also available to give residents opportunities for social engagement and physical activity. At West Valley Helping Hands, you can enjoy compassionate care and vibrant experiences while staying close to life amenities in the city.

(866) 652-8987

7-bed community

A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.

7 years in operation

An established community with some operational experience and growing routines.

Walk Score: 19 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

Services

Directed Care Services (capacity: 7)

Personal Care Services

Supervisory Care Services

About this community

Facility TypeAssisted Living Home

StatusActive

IssuanceMarch 15, 2019

ExpirationFebruary 28, 2026

License NumberAL11062H

QualificationHealth Care

West Valley Helping Hands is administrated by Livia Radu.

Staffing

Key information about the people who lead and staff this community.

ContactLivia Radu

What does this home offer?

Housing Options: Private / Shared Rooms

Building Type: Single-story

Dining Services

Housekeeping Services

Recreational Activities

Types of Care at West Valley Helping Hands

Assisted Living

Since 2022 · 4 years of data 8 deficiencies 2 complaints 3 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Arizona state average

Overall vs. AZ average

Latest Inspection August 14, 2024 Complaint;Compliance (Annual) 3 deficiencies

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AZ Average	vs. AZ Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	8	9	This facility has 11% fewer total deficiencies than a typical Arizona assisted living residence (8 vs. AZ avg 9).↓ 11% better
Deficiencies per year Average deficiencies per year since 2022.	2	2.3	This facility has 13% fewer deficiencies per year than a typical Arizona assisted living residence (2 vs. AZ avg 2.3).↓ 13% better
Deficiencies per inspection Average deficiencies per inspection.	2.7	1.8	This facility has 50% more deficiencies per inspection than a typical Arizona assisted living residence (2.7 vs. AZ avg 1.8).↑ 50% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	AZ Average	vs. AZ Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	3	5	This facility has 40% fewer total inspections than a typical Arizona assisted living residence (3 vs. AZ avg 5).↓ 40% better

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	AZ Average	vs. AZ Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	2	6	This facility has 67% fewer total complaints than a typical Arizona assisted living residence (2 vs. AZ avg 6).↓ 67% better
Complaints per year Average complaints per year since 2022.	0.5	1.5	This facility has 67% fewer complaints per year than a typical Arizona assisted living residence (0.5 vs. AZ avg 1.5).↓ 67% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on September 5, 2024, included deficiencies that resulted in a $500 fine, which has been paid in full. Earlier inspections showed recurring issues related to medication administration, service plan documentation, and facility safety, including a failure to provide a proper means of exiting the building that alerted staff to resident egress. Complaint investigations substantiated deficiencies in medication orders, vaccination documentation, and notification procedures, as well as safety concerns about resident whereabouts. Enforcement actions were taken multiple times, with fines issued in August 2023 and August 2024, but no license suspensions or immediate jeopardy findings are listed in the available reports. The pattern suggests ongoing challenges with regulatory compliance, particularly in medication management and safety protocols, with no clear improvement trend.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

4.4 miles from city center Estimated distance in miles from Peoria's city center to West Valley Helping Hands's address, calculated via Google Maps.

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled

General Arizona resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Benefits

In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+

General Arizona resident, at risk of institutionalization.

Income Limits ~$2,000/month individual, varies

Asset Limits $10,000 individual

Limited funding; waitlists common.

Benefits

Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority

General Arizona resident, own/rent home, low-income.

Income Limits (2025) ~$2,510/month 200% of poverty level, individual

Asset Limits Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Benefits

Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+

General Arizona resident, very low income, able to live independently with support.

Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county

Asset Limits $10,000 individual, excludes home if owned

Limited units; high demand in metro areas like Phoenix.

Benefits

Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —

General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled

General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region

Asset Limits Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits

Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Compare Assisted Living around Peoria

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

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Inspirations of Peoria	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Peoria (West Greenbrian Drive)	72	Yes	56	Private / Shared Rooms	1	-	Colleen Rookerson	2	-	-	0.0
Lake Pleasant Assisted Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Peoria	10	No	11	Private / Shared Rooms	4	-	Vanessa Budure	2	-	3	1.5
West Valley Helping Hands	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Peoria (Desert Harbor)	7	No	19	Private / Shared Rooms	7	-	Livia Radu	3	2	8	2.7
Absolute Best Care Group Home	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Peoria (Bell Park)	5	No	55	Private / Shared Rooms	7	-	Maryann Babeti	1	-	1	1.0
Creative Care Assisted Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Peoria (Sunrise)	5	No	22	Private / Shared Rooms	11	A+	Simona Duican	1	1	-	0.0

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What neighborhood is West Valley Helping Hands in?

West Valley Helping Hands is in the Desert Harbor neighborhood of Peoria.

Is West Valley Helping Hands in a walkable area?

West Valley Helping Hands has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of West Valley Helping Hands?

According to AZ state health department records, West Valley Helping Hands's license number is AL11062H.

When does West Valley Helping Hands's license expire?

According to AZ state health department records, West Valley Helping Hands's license expires on February 28, 2026.

Who is the administrator of West Valley Helping Hands?

Livia Radu is the administrator of West Valley Helping Hands.

How many beds does West Valley Helping Hands have?

West Valley Helping Hands has 7 beds.

What is the address of West Valley Helping Hands?

West Valley Helping Hands is located at 15021 N 91st Ln, Peoria, AZ 85381.

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