Inspection Reports for
West Village Rehabilitation and Nursing Center
214 West Houston Street, New York, NY, 10014
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Inspection Report — Dec 5, 2025
Complaint Investigation State
Date: Dec 5, 2025
Visit Reason
State-compiled facility profile showing 10 inspections from June 2022 to May 2026 with citation and complaint history.
Complaint Details
The state logged 82 complaints about this facility; 8 led to on-site inspections. The facility received 83.8 complaints per 100 beds versus a statewide rate of 57.4, resulting in 2 citations from complaints.
Findings
Across 10 inspections, 7 resulted in citations totaling 16, split evenly between standard health and life safety code violations. The facility had multiple citations mostly at Level 2 severity with minor potential harm, and no formal enforcement actions were recorded.
Citations (12)
Standard Health Citation — quality of care: Definitions citation with Level 2 severity indicating minor potential harm.
Standard Health Citation — quality of care: Develop/implement Comprehensive Care Plan citation with Level 2 severity indicating minor potential harm.
Standard Health Citation — quality of care: Dispose Garbage And Refuse Properly citation with Level 2 severity indicating minor potential harm.
Standard Health Citation — quality of care: Reporting - National Health Safety Network citation with Level 2 severity indicating minor potential harm, not yet corrected.
Standard Health Citation — quality of care: Reporting - National Health Safety Network citation with Level 2 severity indicating minor potential harm, not yet corrected.
Standard Health Citation — quality of care: Reporting - National Health Safety Network citation with Level 2 severity indicating minor potential harm, not yet corrected.
Standard Health Citation — quality of care: Reporting - National Health Safety Network citation with Level 2 severity indicating minor potential harm, not yet corrected.
Standard Health Citation — quality of care: Quality Of Care citation with Level 2 severity indicating minor potential harm.
Life Safety Code Citation — NFPA requirements: Corridor - Doors citation with Level 2 severity indicating minor potential harm.
Life Safety Code Citation — NFPA requirements: Doors With Self-closing Devices citation with Level 2 severity indicating minor potential harm.
Life Safety Code Citation — NFPA requirements: Physical Environment citation with Level 0 severity indicating no harm potential.
Life Safety Code Citation — NFPA requirements: Procedures For Tracking Of Staff And Patients citation with Level 1 severity indicating potential for minimal harm.
Report Facts
Inspections on page: 10
Total violations/deficiencies cited: 16
Inspections with violations: 7
Inspections without violations: 3
Total complaints: 82
On-site complaint inspections: 8
Citations issued from complaints: 2
Enforcement actions: 0
Inspection Report — Aug 7, 2024
Annual Inspection CMS
Date: Aug 7, 2024
Visit Reason
The inspection was conducted as a recertification survey from 07/31/2024 to 08/07/2024 to assess compliance with regulatory requirements for West Village Rehabilitation and Nursing Center.
Findings
The facility failed to develop and implement a comprehensive care plan for a resident's use of the sleeping pill Ambien. Additionally, the facility did not ensure proper disposal of garbage as dumpsters were left uncovered, potentially inviting pests.
Citations (2)
F 0656: The facility did not develop and implement a comprehensive care plan for Resident #21's use of Ambien, a controlled sleeping medication, despite documented orders and administration.
F 0814: The facility failed to properly contain garbage outside; dumpsters were uncovered and left open, which could attract pests.
Report Facts
Residents affected: 1
Residents affected: Many residents affected by garbage disposal deficiency
Medication dosage: 10
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Client Care Associate #3 | Interviewed regarding Resident #21's sleep habits and medication use | |
| Registered Nurse #2 | Nurse supervisor interviewed about care plan responsibilities and medication | |
| Director of Nursing | Interviewed about missing care plan for Ambien use | |
| Dietary Aide #1 | Observed during trash disposal procedure | |
| Director Food Services | Interviewed about garbage disposal practices | |
| Director Facilities Management | Interviewed about dumpster lids being kept open |
Inspection Report — Aug 22, 2022
Abbreviated Survey CMS
Date: Aug 22, 2022
Visit Reason
The visit was a recertification and abbreviated survey to assess compliance with professional standards of care, triggered by a complaint regarding medication administration.
Complaint Details
The complaint reported that Resident #151 was being underdosed for their IV antibiotic therapy. The complaint was substantiated based on interviews and record review.
Findings
The facility failed to ensure a resident received intravenous antibiotic therapy as ordered, resulting in underdosing and extended stay. The Nurse Practitioner incorrectly transcribed the IV antibiotic order, administering it every 6 hours instead of every 4 hours as prescribed.
Citations (1)
F 0684: The facility did not provide appropriate treatment and care according to orders for Resident #151. The Nurse Practitioner incorrectly transcribed the intravenous antibiotic therapy order, causing underdosing from 10/15/21 to 11/4/21.
Report Facts
Residents sampled: 20
Residents affected: 1
Inspection Report — Oct 29, 2019
Annual Inspection CMS
Date: Oct 29, 2019
Visit Reason
The inspection was conducted as a recertification survey to assess compliance with infection prevention and control requirements.
Findings
The facility failed to maintain infection control practices related to ostomy urine drainage bags, specifically allowing a resident's drainage bag to touch the floor. Policies did not address proper maintenance of drainage bags, and staff interviews confirmed the issue and acknowledged infection control concerns.
Citations (1)
F 0880: The facility did not maintain infection control practices to prevent transmission of infections, as a resident's ostomy urine drainage bag was observed touching the floor. Facility policies lacked specific guidance on maintaining drainage bags.
Report Facts
Residents reviewed for Catheter Care: 2
Total residents sampled: 40
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse (LPN) #1 | Interviewed regarding drainage bag touching the floor | |
| Client Care Associate (CCA) #1 | Interviewed regarding lowering bed and drainage bag touching the floor | |
| Registered Nurse (RN) #1 Unit Manager | Interviewed regarding infection control issue with drainage bag | |
| President of Clinical Services | Interviewed regarding infection control policies and staff education |
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