Inspection Reports for
Westgate

3130 JOHN DUFFY DR, JOPLIN, MO, 64804-1569

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Deficiencies (last 8 years)

Deficiencies (over 8 years) 7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

27% worse than Missouri average
Missouri average: 5.5 deficiencies/year

Deficiencies per year

36 27 18 9 0
2019
2020
2021
2022
2023
2024
2025
2026

Occupancy

Latest occupancy rate 91% occupied

Based on a January 2026 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

40% 60% 80% 100% Mar 2022 Sep 2023 Jun 2024 Jul 2025 Jan 2026

Inspection Report

Complaint Investigation
Census: 109 Deficiencies: 1 Date: Jan 14, 2026

Visit Reason
The inspection was conducted due to an allegation of physical abuse by a staff member (Certified Nursing Assistant A) against a resident (Resident #1) during toileting on 01/08/2026.

Complaint Details
Complaint #2711706. The allegation was substantiated as CNA A admitted to inappropriately touching the resident's face. The facility took immediate corrective actions including termination of CNA A and staff training.
Findings
The facility failed to protect Resident #1 from physical abuse when CNA A pushed the resident's face after being spat on. The incident was reported immediately, investigated, and corrective actions including staff training and monitoring were implemented. CNA A was terminated for the abuse.

Deficiencies (1)
Failure to protect a resident from physical abuse by staff when CNA A pushed the resident's face.
Report Facts
Residents present: 109 Date of incident: Jan 8, 2026 Date of correction: Jan 9, 2026

Employees mentioned
NameTitleContext
CNA ACertified Nursing AssistantStaff member who physically pushed the resident's face and was terminated
NA BNurse AideStaff present during the incident who assisted with toileting
HRHuman Resources RepresentativeReceived report from CNA A and escorted CNA A out of the building
DONDirector of NursingInvolved in investigation and interviews regarding the incident
AdministratorFacility AdministratorInvolved in investigation and interviews regarding the incident

Inspection Report

Complaint Investigation
Census: 109 Deficiencies: 1 Date: Jul 1, 2025

Visit Reason
The inspection was conducted following a complaint regarding a staff member (Licensed Practical Nurse D) grabbing food away from a resident (Resident #1) and not treating the resident with dignity and respect.

Complaint Details
The complaint was substantiated based on record review, observation, and interviews indicating that LPN D improperly grabbed food from a confused resident with dementia and did not treat the resident with dignity and respect.
Findings
The facility failed to ensure all residents were treated with dignity and respect when LPN D grabbed a resident's arm and took food from the resident's hand during a meal service. Interviews with staff and review of policies confirmed that the staff action was inappropriate and contrary to facility standards.

Deficiencies (1)
Failure to honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights when LPN D grabbed food from Resident #1's hand.
Report Facts
Census: 109

Employees mentioned
NameTitleContext
Licensed Practical Nurse DLicensed Practical NurseNamed in the finding for grabbing food from Resident #1's hand
CNA ECertified Nurse AideInterviewed regarding the incident and resident behavior
CNA CCertified Nurse AideInterviewed regarding proper handling of residents during meal service
Registered Nurse ARegistered NurseInterviewed regarding meal service procedures and resident handling
Director of NursingDirector of NursingInterviewed and provided statements on proper resident care and dignity
AdministratorAdministratorInterviewed and provided statements on resident dignity and respect

Inspection Report

Plan of Correction
Census: 110 Deficiencies: 1 Date: Dec 31, 2024

Visit Reason
This document is a Statement of Deficiencies and Plan of Correction related to a facility regulatory inspection conducted on 12/31/2024. It addresses past noncompliance regarding pharmacy services and medication record keeping.

Findings
The facility failed to establish a system of record keeping to ensure all controlled substances were accurately documented and reconciled. A medication reconciliation error was found for one resident, and the facility took corrective actions including staff in-servicing, notification of authorities, and policy review.

Deficiencies (1)
F 755 Pharmacy Services: The facility failed to establish a system of record keeping to ensure all controlled substances were accurately documented and periodically reconciled. Staff did not accurately document all administrations or reconcile the balance of a controlled medication for one resident.
Report Facts
Facility census: 110 Date of past noncompliance: Occurred on 11/28/2024

Employees mentioned
NameTitleContext
LPN BLicensed Practical NurseNotified and corrected narcotic count documentation errors
ADONAssistant Director of NursingNotified of noncompliance and involved in investigation and correction
DONDirector of Nursing ServicesOversaw investigation and corrective actions

Inspection Report

Complaint Investigation
Census: 110 Deficiencies: 1 Date: Dec 31, 2024

Visit Reason
The inspection was conducted due to a complaint investigation regarding failure to accurately document and reconcile controlled substances, specifically morphine sulfate, for one resident (Resident #1).

Complaint Details
The complaint investigation found discrepancies in the narcotic count for morphine sulfate starting 11/27/24, with incorrect documentation and a missing 4 ml of medication. The facility notified local law enforcement and the Department of Health and Senior Services. Interviews with nursing staff revealed procedural errors in narcotic counts and documentation. The facility corrected the noncompliance on 12/12/24.
Findings
The facility failed to establish an accurate system of record keeping for controlled substances, resulting in discrepancies in morphine sulfate documentation and a missing 4 ml of medication. The facility conducted an investigation, notified authorities, and implemented corrective actions including staff in-servicing and medication audits.

Deficiencies (1)
Failure to accurately document all administrations of and reconcile the balance of a controlled medication (morphine sulfate) for one resident.
Report Facts
Facility census: 110 Missing medication amount: 4 Date of medication discrepancy start: Nov 27, 2024 Date noncompliance corrected: Dec 12, 2024

Employees mentioned
NameTitleContext
LPN BLicensed Practical NurseNoticed narcotic count discrepancy and reported it to ADON
ADONAssistant Director of NursingReviewed narcotic documentation and notified DON
DONDirector of Nursing ServicesNotified of discrepancies and involved in investigation
CMT ACertified Medication TechnicianDescribed narcotic pass procedures and reporting
LPN CLicensed Practical NurseDescribed narcotic count procedures and discrepancy handling
AdministratorFacility AdministratorDescribed narcotic count procedures and expectations

Inspection Report

Annual Inspection
Census: 108 Deficiencies: 8 Date: Jun 7, 2024

Visit Reason
The inspection was conducted as an annual survey to assess compliance with federal regulations regarding resident environment, medication storage, and resident records confidentiality at the Westgate facility in Joplin, MO.

Findings
The facility failed to maintain a clean, safe, and homelike environment as evidenced by unclean bathrooms and strong odors. Additionally, medications were not stored securely, and resident medical records were not kept confidential when left unattended on the medication cart computer.

Deficiencies (8)
F584 Safe/Clean/Comfortable/Homelike Environment: The facility failed to maintain cleanliness in resident bathrooms, with fecal-like substances and strong urine odors observed in multiple shared bathrooms.
F761 Label/Store Drugs and Biologicals: Medications were not stored securely as staff left an unlocked medication cart containing resident medications unattended.
F842 Resident Records - Identifiable Information: The facility failed to maintain confidentiality of medical records when staff left the computer on the medication cart unlocked, unattended, and visible to others.
A4055 Safe/Effective Medication System: There shall be a safe and effective system of medication distribution, administration, control, and use. This regulation was not met as referenced by F761.
A6012 Floor Surfaces: All floors shall be clean and maintained in good repair. This regulation was not met as referenced by F584.
A6015 Walls/Ceilings/Doors/Windows Clean: Walls, ceilings, doors, windows, and skylights shall be clean and maintained. This regulation was not met as referenced by F584.
A6041 Toilet Room Requirements: Toilet rooms shall be conveniently located, completely enclosed, and kept clean with adequate supplies. This regulation was not met as referenced by F584.
A8029 Med Record Confidential, Written Consent: Resident medical, personal, and financial records shall be confidential and not discussed inappropriately. This regulation was not met as referenced by F842.
Report Facts
Facility census: 108 Deficiencies cited: 3

Employees mentioned
NameTitleContext
CMT DCertified Medication TechnicianObserved preparing medications and leaving medication cart unlocked
CMT ECertified Medication TechnicianInterviewed about locking medication cart and computer screen
LPN JLicensed Practical NurseInterviewed about locking medication cart and computer screen
CMT GCertified Medication TechnicianInterviewed about locking medication cart and computer screen
LPN KLicensed Practical NurseInterviewed about locking medication cart and computer screen
CMT FCertified Medication TechnicianInterviewed about locking medication cart and computer screen
CMT HCertified Medication TechnicianInterviewed about locking medication cart and computer screen
Director of NursingDirector of NursingInterviewed about expectations for locking medication cart and computer screen
AdministratorAdministratorInterviewed about expectations for cleaning and locking medication cart and computer screen
CNA BCertified Nurse Aide/Activities DirectorInterviewed about housekeeping cleaning responsibilities
Housekeeping SupervisorHousekeeping SupervisorInterviewed about cleaning procedures and responsibilities

Inspection Report

Annual Inspection
Deficiencies: 0 Date: Jun 7, 2024

Visit Reason
Annual Life Safety Code licensure inspection to assess compliance with applicable fire safety regulations.

Findings
No deficiencies or state licensure tags were cited during the inspection. The facility meets the applicable provisions of the 2012 edition of the Life Safety Code.

Inspection Report

Routine
Census: 108 Deficiencies: 3 Date: Jun 7, 2024

Visit Reason
The inspection was conducted to assess compliance with regulatory standards related to resident environment cleanliness, medication storage, and confidentiality of medical records at the nursing home facility.

Findings
The facility failed to maintain a clean and homelike environment in resident bathrooms, with multiple observations of fecal-like matter and strong odors. Additionally, the facility failed to ensure medication carts were locked when unattended and medical records were left visible on unlocked computer screens. Interviews confirmed staff expectations for proper cleaning and security practices.

Deficiencies (3)
Failed to maintain cleanliness of resident bathrooms, including fecal-like matter smeared on toilets, walls, and floors.
Failed to ensure medication carts were locked when unattended, allowing access to resident medications.
Failed to safeguard resident medical records by leaving computer screens unlocked and visible to others.
Report Facts
Residents affected: 6 Facility census: 108

Employees mentioned
NameTitleContext
CMT DCertified Medication TechnicianObserved leaving medication cart unlocked and computer screen visible
CMT ECertified Medication TechnicianInterviewed about locking medication cart and computer screen
LPN JLicensed Practical NurseInterviewed about locking medication cart and computer screen
CMT GCertified Medication TechnicianInterviewed about locking medication cart and computer screen
LPN KLicensed Practical NurseInterviewed about locking medication cart and computer screen
CMT FCertified Medication TechnicianInterviewed about locking medication cart and computer screen
CMT HCertified Medication TechnicianInterviewed about locking medication cart and computer screen
Housekeeping CHousekeeping StaffInterviewed about cleaning procedures and responsibilities
Housekeeping SupervisorHousekeeping SupervisorInterviewed about cleaning procedures and expectations
CNA ACertified Nurse AideInterviewed about housekeeping notifications
CNA BCertified Nurse Aide/Activities DirectorInterviewed about housekeeping responsibilities and observations
AdministratorFacility AdministratorInterviewed about cleaning and medication cart locking expectations
Director of NursingDirector of NursingInterviewed about medication cart and computer screen locking expectations

Inspection Report

Complaint Investigation
Census: 105 Deficiencies: 1 Date: Mar 15, 2024

Visit Reason
The inspection was conducted due to a complaint regarding the facility's failure to ensure a resident's right to share a room with a roommate of choice and to receive written notice before a room change was made.

Complaint Details
The complaint involved Resident #1 being moved to a different room without written notice or documented consent. The resident was upset about the move, and the facility did not document consent or provide written notice despite verbal discussions. The family approved the move, but documentation was lacking.
Findings
The facility failed to provide written notice or document resident consent when moving Resident #1 to a different hall. Interviews and record reviews showed behavioral issues with Resident #1 and that the room change was approved by the resident's family but not properly documented. The facility lacked a written room change notice or consent form.

Deficiencies (1)
Failed to ensure residents' right to share a room with roommate of choice and to receive written notice before a room change.
Report Facts
Census: 105 Residents Affected: 1

Employees mentioned
NameTitleContext
Social Services DirectorSocial Services Director (SSD)Spoke with resident and family regarding room change; responsible for documenting room change and consent
Assistant Director of NursingAssistant Director of Nursing (ADON)Spoke with resident regarding room change; involved in decision-making
AdministratorAdministratorResponsible for room changes; involved in decision-making
Registered Nurse ERegistered Nurse (RN)Reported resident behaviors and involvement in room change
Certified Nurses Assistant ACertified Nurses Assistant (CNA)Reported resident's reaction to room change
Certified Medication Technician BCertified Medication Technician (CMT)Reported on room change process
Licensed Practical Nurse DLicensed Practical Nurse (LPN)Reported on room change process
Director of NursingDirector of Nursing (DON)Involved in decision-making regarding room change

Inspection Report

Plan of Correction
Census: 105 Deficiencies: 2 Date: Mar 15, 2024

Visit Reason
The inspection was conducted to investigate deficiencies related to residents' rights regarding room and roommate changes at the facility.

Findings
The facility failed to ensure residents' rights to share a room with their roommate of choice and to receive written notice of room changes, including the reason for the change. Documentation and consent for room changes were not properly obtained or recorded.

Deficiencies (2)
F559 Choose/Be Notified of Room/Roommate Change CFR(s): 483.10(e)(4)-(6) The facility failed to ensure residents' right to share a room with their roommate of choice and to receive written notice of room changes, including the reason, before moving a resident without written notice or consent.
A8019 19 CSR 30-88.010(19) Resident Room Transfer A room transfer within the facility requires consultation with the resident ahead of time and must not cause avoidable detriment to the resident's condition. This regulation was not met as evidenced by the findings in F559.
Report Facts
Census: 105

Inspection Report

Complaint Investigation
Census: 101 Deficiencies: 2 Date: Sep 29, 2023

Visit Reason
The inspection was conducted due to complaints regarding failure to provide appropriate care after a resident fall resulting in a hip fracture, and failure to ensure adequate supervision and monitoring of residents with wanderguard devices to prevent elopement and injury.

Complaint Details
The complaint investigation revealed that Resident #3 had a fall on 09/02/23 that was not documented or monitored, leading to a delayed diagnosis of a left hip fracture on 09/06/23. Additionally, Resident #1 eloped from the facility on 09/28/23 after wanderguard alarms were not properly responded to, resulting in injury. The facility lacked proper procedures and staff training for wanderguard device monitoring and response to alarms.
Findings
The facility failed to document and monitor a resident's fall leading to a delayed identification of a hip fracture, and failed to ensure adequate supervision and response to wanderguard alarms for two residents, resulting in one resident eloping and sustaining injury. The facility also lacked a process for regular inspection and verification of wanderguard devices worn by residents.

Deficiencies (2)
Failure to provide care in accordance with standards when staff failed to document a fall or complete post fall monitoring for one resident resulting in possible delay of injury identification.
Failure to ensure all residents received adequate supervision to prevent accidents, including failure to respond to wanderguard alarms and lack of staff training on wanderguard device monitoring.
Report Facts
Facility census: 101 Fall date: Sep 2, 2023 Fracture identification date: Sep 6, 2023 Resident admission date: May 1, 2019 Resident admission date: Mar 22, 2023 Wanderguard inspection dates: Array

Employees mentioned
NameTitleContext
LPN LLicensed Practical NurseNamed in failure to document fall and post-fall monitoring for Resident #3
LPN DLicensed Practical NurseCharge nurse during Resident #1 elopement incident; silenced wanderguard alarm without verifying resident location
LPN ELicensed Practical NurseCharge nurse during Resident #1 elopement incident; involved in wanderguard alarm response
CNA ICertified Nursing AssistantWitnessed Resident #3 fall and notified LPN L
CNA FCertified Nursing AssistantResponded to Resident #1 elopement and assisted in return
CNA GCertified Nursing AssistantResponded to Resident #1 elopement and assisted in return
CNA HCertified Nursing AssistantResponded to Resident #1 elopement and assisted in return
RN ORegistered NurseProvided interview on fall reporting and documentation procedures
DONDirector of NursingProvided interview on fall and wanderguard alarm policies
AdministratorFacility AdministratorProvided interview on fall and wanderguard alarm policies
Regional Nurse ConsultantProvided interview on facility policies and wanderguard alarm procedures
Maintenance DirectorMaintenance DirectorResponsible for wanderguard system checks but not device inspections

Inspection Report

Plan of Correction
Census: 101 Deficiencies: 2 Date: Sep 29, 2023

Visit Reason
The inspection was conducted to investigate deficiencies related to quality of care and free of accident hazards/supervision/devices at the Westgate facility in Joplin, MO.

Findings
The facility failed to provide care in accordance with standards of practice when staff failed to document a fall or complete post-fall monitoring for one resident who suffered a fall resulting in a hip fracture. The facility also failed to ensure adequate supervision to prevent accidents when a resident left the facility at night and suffered a fall with injury.

Deficiencies (2)
F684 Quality of Care CFR(s): 483.25 The facility failed to provide care in accordance with standards of practice when staff failed to document a fall or complete post-fall monitoring for one resident who suffered a fall resulting in a possible delay of identification of injury of a hip fracture.
F689 Free of Accident Hazards/Supervision/Devices CFR(s): 483.25(d)(1)(2) The facility failed to ensure all residents received adequate supervision to prevent accidents when staff failed to respond to an alarm and a resident left the facility at night, suffered a fall with injury, and staff failed to have a process in place to routinely check wander prevention devices.
Report Facts
Facility census: 101 Deficiencies cited: 2

Inspection Report

Routine
Census: 89 Deficiencies: 11 Date: Jul 21, 2022

Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements related to resident care, staff background checks, notification of transfers, care planning, bathing and hygiene, medication administration, use of bed rails, food safety, infection control, and call light system functionality.

Findings
The facility was found deficient in multiple areas including failure to provide showers as preferred for nine residents, incomplete staff background checks, failure to notify residents and representatives of hospital transfers in writing, incomplete and non-comprehensive care plans for residents with complex needs, inadequate bathing and hygiene assistance for some residents, unsafe medication administration practices including leaving medications at bedside, lack of informed consent and documentation for bed rail use, improper food storage and labeling, inaccurate documentation of colostomy care and wound vac orders, failure to follow hand hygiene protocols during care and medication administration, and malfunctioning call light cords in resident bathrooms.

Deficiencies (11)
Failed to provide showers as preferred for nine residents, with residents reporting long intervals without showers and lack of a shower schedule.
Failed to complete required criminal background checks, Family Care Safety Registry checks, Employee Disqualification List checks, and Nurse Aide Registry checks for multiple staff.
Failed to notify residents and their representatives in writing of hospital transfers for two residents.
Failed to develop and implement comprehensive person-centered care plans for three residents, lacking measurable objectives and documentation of care needs such as ostomy and feeding tube care.
Failed to provide adequate bathing and hygiene assistance to two residents, resulting in poor personal hygiene and skin condition.
Left medication at the bedside of one resident for self-administration without staff supervision, contrary to facility policy and standards.
Failed to document pre-use assessment, obtain informed consent, and obtain physician orders for use of bed rails for five residents; care plans lacked documentation of side rail use.
Failed to keep food safe from potential contamination by stacking wet dishes and failing to label or date opened food items in refrigerators and freezer.
Failed to accurately document colostomy care for one resident and continued to document wound vac care that was not provided for the resident.
Failed to follow infection control guidelines related to hand hygiene during personal care for two residents and medication administration for five residents.
Call light cords in multiple resident bathrooms were wrapped around grab bars, restricting residents' ability to activate call lights for assistance.
Report Facts
Residents affected by bathing deficiency: 9 Facility census: 89 Staff missing background checks: 10 Residents affected by call light deficiency: 89 Residents affected by bed rail deficiency: 5

Employees mentioned
NameTitleContext
CMT LCertified Medication TechnicianLeft medication at bedside for Resident #13; observed not performing hand hygiene during medication administration
LPN PLicensed Practical NurseObserved not performing hand hygiene during medication and tube feeding administration
CNA HCertified Nurse AideObserved failing to perform hand hygiene during perineal care for Resident #51
Assistant Director of NursingADONReported no shower schedule and no dedicated shower aide
Director of NursingDONReported staff should not leave medications at bedside and emphasized hand hygiene
Certified Dietary ManagerCDMUnaware dishes were being put away wet; discarded unlabeled food items
Licensed Practical Nurse GLPNReported colostomy care should be charted and wound vac order discontinued
Physical Therapy Aide FPTADid not complete evaluation or consent for bed rail use
AdministratorAcknowledged deficiencies in call light system and medication administration practices

Inspection Report

Plan of Correction
Census: 89 Deficiencies: 11 Date: Jul 21, 2022

Visit Reason
The document is a Statement of Deficiencies and Plan of Correction for Westgate nursing facility following a survey completed on 07/21/2022.

Findings
The facility was found deficient in multiple areas including failure to provide showers as preferred for nine residents, incomplete criminal background checks for staff, failure to notify residents and representatives of hospital transfers, inadequate comprehensive care plans, unsafe medication administration, improper use of bed rails, failure to maintain food safety, inadequate infection control, and failure to maintain a surety bond for resident funds. The facility census was 89 at the time of the survey.

Deficiencies (11)
F561 Self-Determination: The facility failed to provide showers as preferred for nine residents.
F607 Develop/Implement Abuse/Neglect Policies: The facility failed to complete required criminal background checks and registry verifications for multiple staff.
F623 Notice Requirements Before Transfer/Discharge: The facility failed to notify residents and representatives in writing of hospital transfers for two residents.
F656 Develop/Implement Comprehensive Care Plan: The facility failed to develop and implement comprehensive person-centered care plans for three residents.
F677 ADL Care Provided for Dependent Residents: The facility failed to ensure two residents received showers/baths as needed to maintain good personal hygiene.
F684 Quality of Care: The facility failed to ensure appropriate safe medication administration when staff left medication at the bedside of one resident.
F700 Bedrails: The facility failed to document pre-use assessments, obtain consents, and physician orders for bed rail use for five residents.
F712 Food Procurement, Store/Prepare/Serve-Sanitary: The facility failed to keep food safe from contamination and failed to date or label stored food after opening.
F842 Resident Records - Identifiable Information: The facility failed to ensure accurate documentation of colostomy care and wound vac orders for one resident.
F880 Infection Prevention & Control: The facility failed to follow infection control guidelines related to hand hygiene for multiple residents during medication passes.
F919 Resident Call System: The facility failed to maintain an adequate call light system, with cords wrapped around grab bars and call lights not functioning properly.
Report Facts
Facility census: 89 Residents affected: 9 Residents affected: 2 Residents affected: 3 Residents affected: 2 Residents affected: 5 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 6 Residents affected: 89 Surety bond amount: 52500

Inspection Report

Life Safety
Census: 89 Capacity: 120 Deficiencies: 7 Date: Jul 21, 2022

Visit Reason
The inspection was a Life Safety Code survey to assess compliance with fire safety and emergency preparedness regulations at the facility.

Findings
The facility failed to perform the required yearly review of the Emergency Operations Plan and had multiple deficiencies related to fire safety, including delayed-egress door signage, smoke detector sensitivity testing, sprinkler system maintenance, smoke barrier penetrations, smoking regulations, and generator load testing.

Deficiencies (7)
E004: The facility failed to perform the required yearly review of the Emergency Operations Plan, which was outdated and contained incorrect staff contact information.
K222: The facility failed to ensure two egress doors had appropriate fifteen-second delayed-egress locking signage and proper policy signage for delayed-egress doors.
K345: The facility failed to document smoke detector sensitivity testing for the last two years and did not maintain required fire alarm system testing records.
K353: The facility failed to ensure sprinkler heads in the attic were unobstructed and failed to maintain proper signage at the fire department connection.
K372: The facility failed to maintain the smoke barrier walls to be smoke resistive, with multiple penetrations and gaps noted.
K741: The facility failed to properly maintain smoking areas, allowing cigarette butts and ash to accumulate and lacking self-closing cover devices.
K918: The facility failed to complete the required four-hour generator load test within the past three years.
Report Facts
Facility Capacity: 120 Resident Census: 89 Delayed-egress door signage: 2 Generator load test interval: 36

Employees mentioned
NameTitleContext
Misty CaldwellAdministratorNamed in relation to emergency plan and fire safety findings.
Maintenance DirectorInterviewed regarding emergency plan review, delayed-egress doors, smoke detector testing, sprinkler maintenance, fire department connection signage, and generator testing.
Maintenance SupervisorResponsible for monitoring egress doors, fire alarm system, sprinkler system, smoke barrier repairs, smoking regulations, and generator testing.
AdministratorInterviewed regarding emergency plan, delayed-egress doors, smoke detector testing, sprinkler maintenance, fire department connection signage, smoking regulations, and generator testing.

Inspection Report

Complaint Investigation
Census: 77 Deficiencies: 5 Date: Mar 16, 2022

Visit Reason
The inspection was conducted in response to allegations of misappropriation of narcotic medications for three residents at the facility.

Complaint Details
The complaint investigation was triggered by allegations of narcotic medication misappropriation involving three residents. The facility failed to account for narcotics and did not report the allegations timely to the state. The investigation included interviews, record reviews, and drug counts. The allegations were substantiated.
Findings
The facility failed to protect residents from misappropriation of narcotic medications and failed to report allegations of misappropriation to the state within required timeframes. The investigation found missing narcotic medications and inadequate documentation and controls over narcotic counts.

Deficiencies (5)
F602 Free from Misappropriation/Exploitation CFR(s): 483.12 The facility failed to protect residents from misappropriation when it could not account for narcotic medication delivered and stored for three residents. The facility census was 77.
F609 Reporting of Alleged Violations CFR(s): 483.12(c)(1)(4) The facility failed to report allegations of misappropriation of medications for two residents to the Department of Health and Senior Services within 24 hours as required. The facility census was 77.
F610 Investigate/Prevent/Correct Alleged Violation CFR(s): 483.12(c)(2)-(4) The facility failed to document a full investigation regarding allegations of misappropriation of medications for two residents and failed to report findings to the State Survey Agency within five working days of the incident. The facility census was 77.
A4055 19 CSR 30-85.042(46) Safe/Effective Medication System The facility failed to maintain a safe and effective system of medication distribution, administration, control, and use as evidenced by narcotic misappropriation.
A8023 19 CSR 30-88.010(23) Develop/Implement A/N Policies The facility failed to develop and implement written policies and procedures that prohibit mistreatment, neglect, and abuse of residents and require reporting to the department and other agencies.
Report Facts
Facility census: 77 Deficiencies cited: 5

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Jun 16, 2021

Visit Reason
A COVID-19 Focused Emergency Preparedness survey and a COVID-19 Focused Infection Control Survey were conducted on 2021-06-16 to assess compliance with related regulations and CDC recommended practices.

Complaint Details
No deficiencies were cited on this complaint investigation.
Findings
No deficiencies were cited during the complaint investigation. The facility was found to be in compliance with CMS and CDC recommended practices for COVID-19 preparedness and infection control.

Report Facts
Regulation reference: 19

Inspection Report

Abbreviated Survey
Deficiencies: 0 Date: Mar 3, 2021

Visit Reason
A COVID-19 Focused Emergency Preparedness and Infection Control survey was conducted to assess compliance with CMS and CDC recommended practices related to COVID-19.

Findings
The facility was found to be in compliance with 42 CFR 483.73 related to emergency preparedness and with CMS and CDC recommended practices for COVID-19 infection control.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Dec 2, 2020

Visit Reason
A COVID-19 Focused Emergency Preparedness and Infection Control Survey was conducted as a complaint investigation.

Complaint Details
No deficiencies were cited on this complaint investigation.
Findings
The facility was found to be in compliance with 42 CFR 483.73 and CDC recommended practices for COVID-19. No deficiencies were cited during this complaint investigation.

Inspection Report

Abbreviated Survey
Deficiencies: 0 Date: Oct 21, 2020

Visit Reason
A COVID-19 Focused Emergency Preparedness and Infection Control survey was conducted to assess compliance with CMS and CDC recommended practices related to COVID-19.

Findings
The facility was found to be in compliance with 42 CFR 483.73 related to emergency preparedness and with CMS and CDC recommended infection control practices for COVID-19.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Sep 30, 2020

Visit Reason
A COVID-19 Focused Emergency Preparedness and Infection Control Survey was conducted to assess compliance with CMS and CDC recommended practices related to COVID-19.

Complaint Details
No deficiencies were cited on this complaint investigation.
Findings
The facility was found to be in compliance with 42 CFR 483.73 related to emergency preparedness and infection control. No deficiencies were cited during this complaint investigation.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Sep 17, 2020

Visit Reason
A COVID-19 Focused Emergency Preparedness and Infection Control Survey was conducted to assess compliance with CMS and CDC recommended practices related to COVID-19.

Complaint Details
No deficiencies were cited on this complaint investigation.
Findings
The facility was found to be in compliance with 42 CFR 483.73 and CDC recommended practices for COVID-19 preparedness and infection control. No deficiencies were cited during this complaint investigation.

Inspection Report

Routine
Deficiencies: 0 Date: Sep 11, 2020

Visit Reason
A COVID-19 Focused Emergency Preparedness and Infection Control survey was conducted to assess compliance with federal regulations and CDC recommended practices related to COVID-19.

Findings
The facility was found to be in compliance with 42 CFR 483.73 related to emergency preparedness and with CMS and CDC recommended practices for COVID-19 infection control.

Inspection Report

Routine
Deficiencies: 0 Date: Jun 12, 2020

Visit Reason
A COVID-19 Focused Emergency Preparedness and Infection Control survey was conducted to assess compliance with CMS and CDC recommended practices related to COVID-19.

Findings
The facility was found to be in compliance with 42 CFR 483.73 related to emergency preparedness and with CMS and CDC recommended practices for COVID-19 infection control.

Inspection Report

Deficiencies: 0 Date: Jul 16, 2019

Visit Reason
The document is a statement of deficiencies and plan of correction for the nursing home Westgate, summarizing the results of a regulatory survey completed on 07/16/2019.

Findings
No health deficiencies were found during the inspection.

Inspection Report

Life Safety
Deficiencies: 0 Date: Jul 16, 2019

Visit Reason
The visit was conducted as an Emergency Preparedness survey and a Licensure Inspection to assess compliance with life safety code and state licensure requirements.

Findings
No deficiencies were cited as a result of the Emergency Preparedness survey or the licensure inspection. The facility meets the applicable provisions of the 2012 edition of the Life Safety Code.

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