Occupancy rate
43%
In line with Iowa averagePrimarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Assisted Living Home
Westhaven Community
Westhaven Community is a warm and inviting home located in Boone, Iowa. It offers a range of care options including Independent Living, Assisted Living, and Skilled Care. The community is dedicated to providing compassionate support and fostering a sense of belonging for all residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
40
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
42.5%
Residents per day
17
Occupancy rate
42.5%
Residents per day
17
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
32% of new residents, usually for short-term rehab.
Typical stay
2 months
Private pay
61% of new residents, often for short stays.
Typical stay
10 - 11 months
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
9 years
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$7.4M
Operating deficit
-$424.4K
Voluntary non-profit community
Operated by a church.
Home revenue
$7,428,252.00
Operating deficit
$-424,423.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.9M
40-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
14 years in operation
A community with a solid operating history and experience delivering ongoing care.
About this community
Occupancy
In line with Iowa averageOccupied beds
17 / 40
Average residents
51 per day
License details
Facility type
Assisted Living Programs
Status
Active
Issuance
September 9, 2011
County:
Boone
Additional licensing details
License number:
S0321
CMS Certification Number:
165498
Ownership & operating entity
Westhaven Community is administrated by Breanna Streeter.
Owner name:
No Related Entities Found
Care Services
Independent Living
Skilled Nursing
Contact Information
Email:
[email protected]
Fax:
5154327882
Amenities & Lifestyle
Programs & Activities
Specific Programs
Living Options, Career Opportunities, Contact Us
Inspection History
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
9 visits/inspections
Iowa average: 17 visits/inspections
Iowa average: 0 inspections
Show Inspection Reports
Latest inspection
Date:September 30, 2025
4 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Westhaven Community
The most recent inspection on September 3, 2025, found no deficiencies during the complaint investigation. Earlier inspections were consistently free of regulatory insufficiencies, with only one report in February 2012 citing documentation issues related to tenant health assessments that were subsequently addressed. The main theme of past deficiencies involved incomplete health status documentation and medical records. Complaint investigations in the available reports were either unsubstantiated or found no regulatory issues. The facility’s inspection history shows a pattern of compliance with improvements maintained over time.
Health Inspection History
Inspections
Total health inspections
2
State average 4.9
Last Health inspection on Apr 2025
Total health citations
13
State average 21.7
Citations per inspection
6.5
State average 4.11
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 13 citations resulted from standard inspections; and 1 of 13 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
67% worse than State averageState average: 0.6
Serious Health citations
0
0
100% better than State averageState average: 0.9
1 critical citation
0 serious citations
12 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 03, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 03, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 03, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 03, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 03, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 03, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 03, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 03, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Iowa The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
Westhaven Community
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Boone
100
No
-
-
Apple Valley Place
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Osage
78
No
-
-
Aspen Heights Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Hull
48
No
-
-
Bavarian Meadows
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Remsen
44
No
-
-
Avoca Lodge Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Avoca
40
No
0
Semi-Private / 1 Bed
Places of interest near Westhaven Community
0.0 miles from city center
Boone, IA 50036
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
110
Employees
61
Contractors
49
Staff to resident ratio
2.29:1
15% better than Iowa averageIowa average ratio: 2.00:1
Avg staff/day
35
Average shift
6.9 hours
7% worse than Iowa averageIowa average: 7.4 hours
Total staff hours (quarter)
22,090
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
7
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.5 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
69
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
14.6%
3,233 contractor hours this quarter
Certified Nursing Assistant: 34
Physical Therapy Aide: 3
Qualified Social Worker: 3
Licensed Practical Nurse: 2
Speech Language Pathologist: 2
Respiratory Therapy Technician: 1
Physical Therapy Assistant: 1
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 35 | 34 | 69 | 12,769 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 8 | 2 | 10 | 2,376 | 91 | 100% | 7.9 |
| Registered Nurse | 7 | 0 | 7 | 1,711 | 91 | 100% | 6.5 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,691 | 86 | 95% | 6.4 |
| Nurse Practitioner | 2 | 0 | 2 | 1,000 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Physical Therapy Assistant | 0 | 1 | 1 | 298 | 59 | 65% | 5 |
| Dental Services Staff | 1 | 0 | 1 | 248 | 61 | 67% | 4.1 |
| Speech Language Pathologist | 0 | 2 | 2 | 233 | 53 | 58% | 4.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 152 | 37 | 41% | 4.1 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 86 | 21 | 23% | 4.1 |
| Qualified Social Worker | 0 | 3 | 3 | 51 | 28 | 31% | 1.8 |
| Physical Therapy Aide | 0 | 3 | 3 | 29 | 8 | 9% | 3.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 13 | 8 | 9% | 1.6 |
| Medical Director | 0 | 1 | 1 | 3 | 3 | 3% | 1 |
69 Certified Nursing Assistant
% of Days
100%
10 Licensed Practical Nurse
% of Days
100%
7 Registered Nurse
% of Days
100%
5 Other Dietary Services Staff
% of Days
95%
2 Nurse Practitioner
% of Days
70%
1 Clinical Nurse Specialist
% of Days
69%
1 Administrator
% of Days
64%
1 RN Director of Nursing
% of Days
64%
1 Physical Therapy Assistant
% of Days
65%
1 Dental Services Staff
% of Days
67%
2 Speech Language Pathologist
% of Days
58%
1 Occupational Therapy Aide
% of Days
41%
1 Respiratory Therapy Technician
% of Days
23%
3 Qualified Social Worker
% of Days
31%
3 Physical Therapy Aide
% of Days
9%
1 Occupational Therapy Assistant
% of Days
9%
1 Medical Director
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
48 residents
Residents by payment source
Medicare
5 residents (10.4%)
Medicaid
25 residents (52.1%)
Private pay or other
18 residents (37.5%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.1
11% better than Iowa averageIowa average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.5
In line with Iowa averageIowa average: 21.6
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
19.6%
Percent of long-stay residents whose need for help with daily activities has increased
19.6%
In line with Iowa averageIowa average: 18.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
18.0%
Percent of long-stay residents whose ability to move independently worsened
18.0%
9% better than Iowa averageIowa average: 19.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.8%
13% worse than Iowa averageIowa average: 26.2%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.6%
Percent of long-stay residents experiencing one or more falls with major injury
5.6%
54% worse than Iowa averageIowa average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.2%
Percent of long-stay high risk residents with pressure ulcers
2.2%
49% better than Iowa averageIowa average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.5%
Percent of long-stay residents with a urinary tract infection
0.5%
79% better than Iowa averageIowa average: 2.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.0%
Percent of long-stay residents who lose too much weight
0.0%
100% better than Iowa averageIowa average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.6%
Percent of long-stay residents who have depressive symptoms
1.6%
59% better than Iowa averageIowa average: 3.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
5.2%
Percent of long-stay residents who received an antipsychotic medication
5.2%
73% better than Iowa averageIowa average: 19.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
5% better than Iowa averageIowa average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Iowa averageIowa average: 95.3%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.8%
5% worse than Iowa averageIowa average: 85.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Iowa averageIowa average: 1.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$7K
84% lower than Iowa averageIowa average: $48K
Number of fines
1
41% fewer fines than Iowa averageIowa average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Iowa averageIowa average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$7K
Iowa average
$48K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 30, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 30, 2023
$7K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Westhaven Community based on CMS SNF Cost Reports.
Occupancy Rate
54.1%
↓ 4.4pp vs 2022
Net Income
-$424,423
↑ ~$986K vs 2022
Total Payroll
$4,733,573
↑ ~$34K vs 2022
Profit Margin
-7.0%
↑ 16.2pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Iowa Seniors
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