Westminster-Canterbury on Chesapeake Bay
Westminster-Canterbury on Chesapeake Bay is an Independent Living Home in Virginia
Westminster-Canterbury on Chesapeake Bay is an Independent Living Home in Virginia
Westminster-Canterbury on Chesapeake Bay
Westminster-Canterbury on Chesapeake Bay is an Independent Living Home in Virginia
Westminster-Canterbury on Chesapeake Bay is an Independent Living Home in Virginia
Westminster-Canterbury on Chesapeake Bay is a remarkable assisted living community nestled along the breathtaking shores of Virginia Beach. This extraordinary community is driven by a profound purpose, unwavering passion, and an unwavering commitment to excellence. Enjoy the stunning beachfront location and the serenity it brings.
With a comprehensive range of senior living and health care services, including Life Plan Community living, home-based health care, post-acute rehabilitation, and home hospice services, this community provides a holistic approach to meet your evolving needs. Embrace a vibrant lifestyle and take advantage of the exceptional amenities, personalized care, and engaging programs designed to enhance your overall well-being. Indulge in the beauty of beachfront living while experiencing unparalleled senior care in Virginia Beach.
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Occupancy levels track close to the statewide midpoint, indicating balanced availability. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.
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Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.
Occupancy
Finance
Percentage of home revenue spent on payroll costs.
House Specifics:
OperationsQuality Ratings
CMS 5-star rating based on health inspections, staffing, and quality measures.
Rating based on deficiencies found during state health inspections.
Rating based on nurse staffing hours per resident per day.
Quality Measures rating based on clinical outcomes for residents.
Total nurse staffing hours per resident per day.
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
How BBB ratings work
About this community
ActiveAdditional licensing details
Ownership & operating entity
Westminster-Canterbury on Chesapeake Bay is administrated by Ms. Julia Fretwell.
Staffing
Key information about the people who lead and staff this community.
Leadership
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: 1 Bed
Building Type: High-rise
Transportation Services
Fitness and Recreation
Types of Care at Westminster-Canterbury on Chesapeake Bay
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
0 visits/inspections
Virginia average: 7 complaint visits
Inspection oversight
2 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Virginia average: 7 complaints
9 citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Virginia average: 13 citations
7 violations
Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Virginia average: 8 violations
Comparison Chart
The information below is reported by the Virginia Department of Social Services and Department of Health.For seniors needing help with daily tasks but not full-time nursing.
Home Care
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
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Floor Plans
Places of interest near Westminster-Canterbury on Chesapeake Bay
99.7 miles from city center
3100 Shore Dr, Virginia Beach, VA 23451
Calculate Travel Distance to Westminster-Canterbury on Chesapeake Bay
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 18 | 9.9 | No |
| Licensed Practical Nurse | 29 | 9.1 | No |
| Certified Nursing Assistant | 87 | 8.7 | No |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 87 | 0 | 87 | 29,153 | 91 | 100% | 8.7 |
| Licensed Practical Nurse | 29 | 0 | 29 | 10,689 | 91 | 100% | 9.1 |
| Registered Nurse | 18 | 0 | 18 | 5,116 | 91 | 100% | 9.9 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 2,731 | 66 | 73% | 7.5 |
| Nurse Aide in Training | 12 | 0 | 12 | 2,223 | 90 | 99% | 9 |
| Speech Language Pathologist | 0 | 5 | 5 | 1,264 | 75 | 82% | 4.3 |
| Physical Therapy Assistant | 0 | 3 | 3 | 1,125 | 72 | 79% | 6 |
| Qualified Social Worker | 0 | 3 | 3 | 988 | 68 | 75% | 5.5 |
| Mental Health Service Worker | 2 | 0 | 2 | 960 | 64 | 70% | 8 |
| Other Dietary Services Staff | 4 | 0 | 4 | 844 | 77 | 85% | 6.3 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 767 | 71 | 78% | 4.1 |
| Physical Therapy Aide | 0 | 2 | 2 | 665 | 72 | 79% | 5.5 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Other Social Services Staff | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 444 | 56 | 62% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 143 | 43 | 47% | 3.3 |
| Medical Director | 0 | 1 | 1 | 56 | 30 | 33% | 1.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 31 | 7 | 8% | 4.4 |
Health Inspection History
Source: CMS Health Citations (Nov 2018 – Mar 2023)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (VA)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Mar 09, 2023 | D | Quality of Care | F0684 | Corrected |
| Jan 16, 2020 | D | Abuse/Neglect | F0609 | Corrected |
| Jan 16, 2020 | D | Pharmacy | F0757 | Corrected |
| Jan 16, 2020 | D | Pharmacy | F0761 | Corrected |
| Jan 16, 2020 | D | Quality of Care | F0695 | Corrected |
| Jan 16, 2020 | D | Care Planning | F0641 | Corrected |
| Jan 16, 2020 | D | Care Planning | F0656 | Corrected |
| Jan 16, 2020 | D | Care Planning | F0657 | Corrected |
| Jan 16, 2020 | D | Care Planning | F0658 | Corrected |
| Jan 16, 2020 | D | Resident Rights | F0554 | Corrected |
| Jan 16, 2020 | D | Resident Rights | F0578 | Corrected |
| Jan 16, 2020 | D | Resident Rights | F0622 | Corrected |
| Jan 16, 2020 | D | Resident Rights | F0625 | Corrected |
| Nov 30, 2018 | D | Care Planning | F0636 | Corrected |
| Nov 30, 2018 | D | Care Planning | F0645 | Corrected |
| Nov 30, 2018 | D | Resident Rights | F0558 | Corrected |
| Nov 30, 2018 | D | Resident Rights | F0584 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Virginia Seniors
- General: Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- VA Specifics: Managed care model; high demand in urban areas.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
- General: Caregiver of someone 60+, Virginia resident.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $40,000 (individual).
- VA Specifics: Limited grants; rural/urban balance.
- Services: In-home respite (up to 30 days/year), adult day care (~$65/day), facility respite (up to 5 days).
- General: Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
- Income Limits (2025): Varies by locality; typically < ~$2,510/month (200% FPL).
- Asset Limits: Limited assets (excludes home, car); varies by DSS.
- VA Specifics: Serves ~5,000 annually; focuses on low-income independence.
- Services: Personal care (4-6 hours/week), adult day care (~$60/day), chore services, assessments, respite (~5 days/year).
- General: Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
- Income Limits (2025): ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
- Asset Limits: $2,000 (individual).
- VA Specifics: Serves 4,000; personal needs allowance ($90/month).
- Services: Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included.
- General: Age 65+ or disabled, VA resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- VA Specifics: Includes Extra Help for Part D; no waitlist.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
- General: Age 60+ prioritized, VA resident, low-income household.
- Income Limits (2025): ~$3,970/month (185% FPL).
- Asset Limits: Not assessed.
- VA Specifics: Fuel, Crisis, Cooling components; serves ~100,000 households.
- Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max), equipment repair (~$250).
- General: Age 55+, unemployed, low-income, VA resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified.
- VA Specifics: Priority for veterans, rural residents; AARP/Goodwill partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
- General: Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth).
- VA Specifics: High veteran population; supports rural/urban needs.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
- General: Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.
- Income Limits (2025): ~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).
- Asset Limits: Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).
- VA Specifics: Offered in 90% of localities; saves ~$500-$2,000/year.
- Services: Tax exemption/deferral (~$500-$2,000/year depending on locality).
- General: Age 60+, VA resident, low-income.
- Income Limits (2025): ~$2,322/month (185% FPL).
- Asset Limits: Not assessed.
- VA Specifics: Vouchers (~$50-$75/season); serves ~15,000 via AAAs.
- Services: Vouchers (~$50-$75/season) for produce at farmers’ markets.
Claim What’s Yours Financial Aid for Virginia Seniors
Commonwealth Coordinated Care Plus (CCC Plus)
Requirements:
- General:Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- VA Specifics:Managed care model; high demand in urban areas.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Virginia Respite Care Grant Program
Requirements:
- General:Caregiver of someone 60+, Virginia resident.
- Income Limits:~$2,500/month (individual, varies).
- Asset Limits:$40,000 (individual).
- VA Specifics:Limited grants; rural/urban balance.
Benefits without Contact:
- Services: In-home respite (up to 30 days/year), adult day care (~$65/day), facility respite (up to 5 days).
Adult Services Program
Requirements:
- General:Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
- Income Limits (2025):Varies by locality; typically < ~$2,510/month (200% FPL).
- Asset Limits:Limited assets (excludes home, car); varies by DSS.
- VA Specifics:Serves ~5,000 annually; focuses on low-income independence.
Benefits without Contact:
- Services: Personal care (4-6 hours/week), adult day care (~$60/day), chore services, assessments, respite (~5 days/year).
Auxiliary Grant Program
Requirements:
- General:Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
- Income Limits (2025):~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
- Asset Limits:$2,000 (individual).
- VA Specifics:Serves 4,000; personal needs allowance ($90/month).
Benefits without Contact:
- Services: Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included.
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, VA resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- VA Specifics:Includes Extra Help for Part D; no waitlist.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Energy Assistance Program (EAP)
Requirements:
- General:Age 60+ prioritized, VA resident, low-income household.
- Income Limits (2025):~$3,970/month (185% FPL).
- Asset Limits:Not assessed.
- VA Specifics:Fuel, Crisis, Cooling components; serves ~100,000 households.
Benefits without Contact:
- Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max), equipment repair (~$250).
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, VA resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified.
- VA Specifics:Priority for veterans, rural residents; AARP/Goodwill partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth).
- VA Specifics:High veteran population; supports rural/urban needs.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Property Tax Relief for the Elderly and Disabled
Requirements:
- General:Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.
- Income Limits (2025):~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).
- Asset Limits:Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).
- VA Specifics:Offered in 90% of localities; saves ~$500-$2,000/year.
Benefits without Contact:
- Services: Tax exemption/deferral (~$500-$2,000/year depending on locality).
Senior Farmers’ Market Nutrition Program (SFMNP)
Requirements:
- General:Age 60+, VA resident, low-income.
- Income Limits (2025):~$2,322/month (185% FPL).
- Asset Limits:Not assessed.
- VA Specifics:Vouchers (~$50-$75/season); serves ~15,000 via AAAs.
Benefits without Contact:
- Services: Vouchers (~$50-$75/season) for produce at farmers’ markets.
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