Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (77% of admissions), and a typical Medicare stay runs around 19 days.
At 49 years old and with 120 beds, Westminster-Canterbury on Chesapeake Bay is one of the more established continuing care communities on Virginia Beach’s waterfront. The address, 3100 Shore Dr, puts it along the Chesapeake Bay in a somewhat walkable area (Walk Score 47) where a car is generally still needed. Ms. Julia Fretwell administers the facility; Mr. Ben Unkle is President and CEO. CARF accreditation is on the record.
Medicare drives 77% of new admissions, with a typical stay of 19 days. The overall average length of stay is 74 days. Those two figures together describe a facility that functions, in practical terms, as a short-stay rehabilitation hub. Occupancy sits at 58%, meaning 69 of 120 beds are currently in use.
The clinical staffing is substantial: total nursing hours run 6 hours 34 minutes per resident per day, with RN coverage at 55 minutes daily. Rehabilitation services are the stated clinical offering, built around a named program suite: Early Advantage, Make A Move, Pre-hab, At Home Services, the Birdsong Clinic, and Catering and Private Events. An Active Resident Council operates on-site.
State inspections have tended to center on emergency preparedness, staffing credentials, and care planning and documentation rather than direct resident care concerns.
Westminster-Canterbury accepts Medicare and private pay. The full spectrum of care types on the license, including independent living, assisted living, memory care, and home care, means the campus can theoretically accommodate a range of needs. It is a high-staffed, program-rich post-acute rehabilitation facility drawing predominantly short-stay Medicare patients, set inside a long-standing waterfront institution that has operated on this stretch of Shore Drive for nearly five decades.
Westminster-Canterbury on Chesapeake Bay is administered by Ms. Julia Fretwell.
Key information about the people who lead and staff this community.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Deficiencies
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This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
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Total deficiencies
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25 | 32 | This facility has 22% fewer total deficiencies than a typical Virginia nursing home (25 vs. VA avg 32).↓ 22% better |
|
Deficiencies per year
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4.2 | 5.3 | This facility has 21% fewer deficiencies per year than a typical Virginia nursing home (4.2 vs. VA avg 5.3).↓ 21% better |
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Deficiencies per inspection
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2.8 | 2.3 | This facility has 22% more deficiencies per inspection than a typical Virginia nursing home (2.8 vs. VA avg 2.3).↑ 22% worse |
Inspections
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This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
|
9 | 14 | This facility has 36% fewer total inspections than a typical Virginia nursing home (9 vs. VA avg 14).↓ 36% better |
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Inspections with violations
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7 | 9 | This facility has 22% fewer inspections with violations than a typical Virginia nursing home (7 vs. VA avg 9).↓ 22% better |
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Inspection violation rate
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78% | 64% | This facility has 14 percentage points higher inspection violation rate than a typical Virginia nursing home (78% vs. VA avg 64%).↑ 14% worse |
Complaints & Investigations
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This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
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2 | 7 | This facility has 71% fewer total complaints than a typical Virginia nursing home (2 vs. VA avg 7).↓ 71% better |
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Complaints per year
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0.3 | 1.2 | This facility has 75% fewer complaints per year than a typical Virginia nursing home (0.3 vs. VA avg 1.2).↓ 75% better |
Virginia average 4.2
Last Health inspection on Mar 2023
Virginia average 38.4
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 17 citations resulted from standard inspections.
Virginia average: 0.4
Virginia average: 1
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
4,763 contractor hours this quarter
| Certified Nursing Assistant | 100 | 0 | 100 | 27,396 | 92 | 100% | 8.8 |
| Licensed Practical Nurse | 36 | 0 | 36 | 11,354 | 92 | 100% | 9.1 |
| Registered Nurse | 20 | 0 | 20 | 5,268 | 92 | 100% | 9.8 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,410 | 64 | 70% | 6.9 |
| Nurse Aide in Training | 14 | 0 | 14 | 1,646 | 79 | 86% | 8 |
| Speech Language Pathologist | 0 | 6 | 6 | 1,325 | 76 | 83% | 4.2 |
| Physical Therapy Assistant | 0 | 4 | 4 | 1,122 | 72 | 78% | 6.1 |
| Mental Health Service Worker | 2 | 0 | 2 | 952 | 64 | 70% | 8 |
| Qualified Social Worker | 0 | 3 | 3 | 904 | 68 | 74% | 5.1 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 821 | 74 | 80% | 3.8 |
| Other Dietary Services Staff | 5 | 0 | 5 | 807 | 71 | 77% | 6.3 |
| Physical Therapy Aide | 0 | 3 | 3 | 511 | 66 | 72% | 5.5 |
| Other Social Services Staff | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 468 | 59 | 64% | 7.9 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 104 | 36 | 39% | 2.9 |
| Medical Director | 0 | 1 | 1 | 48 | 23 | 25% | 2.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 32 | 9 | 10% | 3.6 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
77% of new residents, usually for short-term rehab.
23% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Westminster-Canterbury on Chesapeake Bay from 2012–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 09/2023.
Pets Allowed
Housing Options: 1 Bed
Building Type: High-rise
Transportation Services
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (77% of admissions), and a typical Medicare stay runs around 19 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
3100 Shore Dr, Virginia Beach, VA 23451 — 4.36 miles to nearest hospital (Sentara Virginia Beach General Hospital)
Add your location
The information below is reported by the Virginia Department of Social Services and Department of Health.
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| Westminster-Canterbury on Chesapeake Bay |
NH
AL
IL
MC
|
Virginia Beach (North Virginia Beach) |
120
Facility
120
VA AVG
95
Rank
#89 / 371
|
57.5%
Facility
57.5%
VA AVG
85.7%
Rank
#236 / 314
| -33% |
6.56
Facility
6.56
VA AVG
3.74
Rank
#3 / 89
| -3% | +75% |
$0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 93
|
17
Facility
17
VA AVG
38.4
Rank
#28 / 90
|
5.7
Facility
5.7
VA AVG
8.9
Rank
#29 / 90
| - | 69 | A+ |
47
Facility
47
VA AVG
44
Rank
#193 / 449
| Westminster-Canterbury On Chesapeake Bay |
$41.9M
Facility
$41.9M
VA AVG
$18.3M
Rank
#2 / 89
|
$25.9M
Facility
$25.9M
VA AVG
$6.9M
Rank
#3 / 89
|
61.7%
Facility
61.7%
VA AVG
39.7%
Rank
#78 / 89
| 495127 | ||||
| Atlantic Shores |
NH
AL
HC
IL
MC
|
Virginia Beach (Atlantic Shores Retirement Community) |
50
Facility
50
VA AVG
95
Rank
#306 / 371
|
71.5%
Facility
71.5%
VA AVG
85.7%
Rank
#166 / 314
| -17% |
4.58
Facility
4.58
VA AVG
3.74
Rank
#28 / 89
| -64% | +22% |
$0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 93
|
23
Facility
23
VA AVG
38.4
Rank
#39 / 90
|
7.7
Facility
7.7
VA AVG
8.9
Rank
#44 / 90
| - | 39 | A+ |
8
Facility
8
VA AVG
44
Rank
#412 / 449
| Atlantic Shores Cooperative Association Inc |
$30.1M
Facility
$30.1M
VA AVG
$18.3M
Rank
#9 / 89
|
$17.8M
Facility
$17.8M
VA AVG
$6.9M
Rank
#16 / 89
|
59%
Facility
59%
VA AVG
39.7%
Rank
#59 / 89
| 495324 | ||||
| Kempsville Health & Rehab Center |
NH
HC
MC
RC
|
Virginia Beach |
90
Facility
90
VA AVG
95
Rank
#181 / 371
|
92.2%
Facility
92.2%
VA AVG
85.7%
Rank
#31 / 314
| +8% |
3.45
Facility
3.45
VA AVG
3.74
Rank
#56 / 89
| +19% | -8% |
$0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 93
|
36
Facility
36
VA AVG
38.4
Rank
#52 / 90
|
12.0
Facility
12.0
VA AVG
8.9
Rank
#65 / 90
| 1 | 89 | - |
60
Facility
60
VA AVG
44
Rank
#109 / 449
| Patrick Shuler |
$10.7M
Facility
$10.7M
VA AVG
$18.3M
Rank
#82 / 89
|
$5.1M
Facility
$5.1M
VA AVG
$6.9M
Rank
#71 / 89
|
47.7%
Facility
47.7%
VA AVG
39.7%
Rank
#9 / 89
| 495232 | ||||
| Rosemont Health and Rehab |
NH
HC
MC
RC
|
Virginia Beach (Windsor Woods) |
116
Facility
116
VA AVG
95
Rank
#101 / 371
|
92.4%
Facility
92.4%
VA AVG
85.7%
Rank
#29 / 314
| +8% |
3.22
Facility
3.22
VA AVG
3.74
Rank
#71 / 89
| +34% | -14% |
$9.3k
Facility
$9.3k
VA AVG
$54.3k
Rank
#78 / 93
|
33
Facility
33
VA AVG
38.4
Rank
#49 / 90
|
6.6
Facility
6.6
VA AVG
8.9
Rank
#36 / 90
| 3 | 111 | - |
34
Facility
34
VA AVG
44
Rank
#271 / 449
| Alverta Robinson |
$12.8M
Facility
$12.8M
VA AVG
$18.3M
Rank
#64 / 89
|
$5.9M
Facility
$5.9M
VA AVG
$6.9M
Rank
#59 / 89
|
45.7%
Facility
45.7%
VA AVG
39.7%
Rank
#24 / 89
| 495270 | ||||
| Cypress Point Rehabilitation and Nursing |
NH
HC
MC
PC
RC
|
Virginia Beach (Northwest) |
90
Facility
90
VA AVG
95
Rank
#181 / 371
|
86.2%
Facility
86.2%
VA AVG
85.7%
Rank
#73 / 314
| +1% |
3.03
Facility
3.03
VA AVG
3.74
Rank
#76 / 89
| -27% | -19% |
$15.9k
Facility
$15.9k
VA AVG
$54.3k
Rank
#83 / 93
|
55
Facility
55
VA AVG
38.4
Rank
#75 / 90
|
13.8
Facility
13.8
VA AVG
8.9
Rank
#74 / 90
| - | 85 | - |
61
Facility
61
VA AVG
44
Rank
#105 / 449
| Richard Bank |
$10.3M
Facility
$10.3M
VA AVG
$18.3M
Rank
#81 / 89
|
$5.2M
Facility
$5.2M
VA AVG
$6.9M
Rank
#84 / 89
|
50.4%
Facility
50.4%
VA AVG
39.7%
Rank
#34 / 89
| 495234 |
Westminster-Canterbury on Chesapeake Bay is located in Virginia Beach, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Westminster-Canterbury on Chesapeake Bay is in the North Virginia Beach neighborhood of Virginia Beach.
Westminster-Canterbury on Chesapeake Bay has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to VA state health department records, Westminster-Canterbury on Chesapeake Bay's license expires on March 28, 2026.
Westminster-Canterbury on Chesapeake Bay's occupancy is 58%.
Westminster-Canterbury on Chesapeake Bay is registered as a non-profit in VA.
Ms. Julia Fretwell is the administrator of Westminster-Canterbury on Chesapeake Bay.
Westminster-Canterbury on Chesapeake Bay has 120 beds.
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