Occupancy rate
58%
In line with Virginia averageMostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Independent Living Home
Westminster-Canterbury on Chesapeake Bay
Overview of Westminster-canterbury on Chesapeake Bay
Westminster-canterbury on Chesapeake Bay is a remarkable assisted living community nestled along the breathtaking shores of Virginia Beach. This extraordinary community is driven by a profound purpose, unwavering passion, and an unwavering commitment to excellence. Enjoy the stunning beachfront location and the serenity it brings.
With a comprehensive range of senior living and health care services, including Life Plan Community living, home-based health care, post-acute rehabilitation, and home hospice services, this community provides a holistic approach to meet your evolving needs. Embrace a vibrant lifestyle and take advantage of the exceptional amenities, personalized care, and engaging programs designed to enhance your overall well-being. Indulge in the beauty of beachfront living while experiencing unparalleled senior care in Virginia Beach.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
57.5%
Residents per day
69
Occupancy rate
57.5%
Residents per day
69
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
77% of new residents, usually for short-term rehab.
Typical stay
19 days
Private pay
23% of new residents, often for short stays.
Typical stay
8 months
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$86.1M
Surplus of revenue
$7.8M
Voluntary non-profit community
Operated by a church.
Home revenue
$86,057,823.00
Surplus of revenue
$7,784,487.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$23.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$55.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$78.3M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
49 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 47 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
In line with Virginia averageOccupied beds
69 / 120
Average residents
98 per day
License details
Facility type
Assisted Living Facility
Status
Active
Expiration
March 28, 2026
Additional licensing details
CMS Certification Number:
495127
Qualification:
Non-Ambulatory | Residential and Assisted Living Care | Special Care Unit
Accreditations:
CARF Accreditation
Ownership & operating entity
Westminster-Canterbury on Chesapeake Bay is administrated by Ms. Julia Fretwell.
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Mr. Ben Unkle, President/CEO
Care Services
Nursing Services
Rehabilitation Services
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
All Levels of Care
Programs & Activities
Specific Programs
Early Advantage, Make A Move, Independent Living, Assisted Living, Memory Care, Skilled Nursing, Pre-hab, Rehabilitation, At Home Services, Birdsong Clinic, Catering and Private Events
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: 1 Bed
Building Type: High-rise
Transportation Services
Fitness and Recreation
Types of Care at Westminster-Canterbury on Chesapeake Bay
Independent Living
Assisted Living
Memory Care
Nursing Home
Home Care
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
9 inspections
2 inspections related to complaints
7 inspections with violations (77.8%)
Virginia average: 13 inspections
Virginia average: 61.5% of inspections with violations
Show Inspection Reports
2 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Virginia average: 7 complaints
Latest inspection
Date:March 20, 2025
Type:Monitoring
Inspection oversight
Inspector name:Lanesha Allen
9 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Virginia average: 13 citations
7 violations
Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Virginia average: 8 violations
25 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health inspections
3
Virginia average 4.2
Last Health inspection on Mar 2023
Total health citations
17
Virginia average 38.4
Citations per inspection
5.67
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 17 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Virginia averageVirginia average: 0.4
Serious Health citations
0
0
100% better than Virginia averageVirginia average: 1
0 critical citations
0 serious citations
17 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 09, 2023
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 09, 2023
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jan 16, 2020
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jan 16, 2020
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 16, 2020
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 16, 2020
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 16, 2020
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 16, 2020
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Independent Living around Virginia Beach The information below is reported by the Virginia Department of Social Services and Department of Health.
Marian Manor Retirement
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Virginia Beach (Northwest)
145
-
51
1 Bed
Ms. Karen Land
86.9%
7
71.4%
7
Westminster-Canterbury on Chesapeake Bay
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Virginia Beach (North Virginia Beach)
108
A+
47
1 Bed
Ms. Julia Fretwell
57.5%
9
77.8%
9
First Colonial Inn
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Virginia Beach (North Virginia Beach)
85
-
63
1 Bed
Tina Marin
83.5%
10
70%
10
Legacy at Imperial Village
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Richmond (North Side)
-
B-
34
1 Bed
-
-
-
-
-
Overture Virginia Beach 62+ Apartment Homes
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Virginia Beach (North Virginia Beach)
-
-
39
1 Bed
-
-
-
-
-
Living Spaces & Floor Plans
Westminster Canterbury On Chesapeake Bay P1
Westminster Canterbury On Chesapeake Bay P2
Places of interest near Westminster-Canterbury on Chesapeake Bay
99.7 miles from city center — 4.36 miles to nearest hospital (Sentara Virginia Beach General Hospital)
3100 Shore Dr, Virginia Beach, VA 23451
Calculate Travel Distance to Westminster-Canterbury on Chesapeake Bay
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
185
Employees
164
Contractors
21
Staff to resident ratio
1.80:1
8% better than Virginia averageVirginia average ratio: 1.67:1
Avg staff/day
79
Average shift
8.1 hours
0% compared with Virginia averageVirginia average: 8 hours
Total staff hours (quarter)
58,583
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
18
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
29
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
87
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
8.4%
4,895 contractor hours this quarter
Respiratory Therapy Technician: 6
Speech Language Pathologist: 5
Qualified Social Worker: 3
Physical Therapy Assistant: 3
Physical Therapy Aide: 2
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 87 | 0 | 87 | 29,153 | 91 | 100% | 8.7 |
| Licensed Practical Nurse | 29 | 0 | 29 | 10,689 | 91 | 100% | 9.1 |
| Registered Nurse | 18 | 0 | 18 | 5,116 | 91 | 100% | 9.9 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 2,731 | 66 | 73% | 7.5 |
| Nurse Aide in Training | 12 | 0 | 12 | 2,223 | 90 | 99% | 9 |
| Speech Language Pathologist | 0 | 5 | 5 | 1,264 | 75 | 82% | 4.3 |
| Physical Therapy Assistant | 0 | 3 | 3 | 1,125 | 72 | 79% | 6 |
| Qualified Social Worker | 0 | 3 | 3 | 988 | 68 | 75% | 5.5 |
| Mental Health Service Worker | 2 | 0 | 2 | 960 | 64 | 70% | 8 |
| Other Dietary Services Staff | 4 | 0 | 4 | 844 | 77 | 85% | 6.3 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 767 | 71 | 78% | 4.1 |
| Physical Therapy Aide | 0 | 2 | 2 | 665 | 72 | 79% | 5.5 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Other Social Services Staff | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 444 | 56 | 62% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 143 | 43 | 47% | 3.3 |
| Medical Director | 0 | 1 | 1 | 56 | 30 | 33% | 1.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 31 | 7 | 8% | 4.4 |
87 Certified Nursing Assistant
% of Days
100%
29 Licensed Practical Nurse
% of Days
100%
18 Registered Nurse
% of Days
100%
7 Clinical Nurse Specialist
% of Days
73%
12 Nurse Aide in Training
% of Days
99%
5 Speech Language Pathologist
% of Days
82%
3 Physical Therapy Assistant
% of Days
79%
3 Qualified Social Worker
% of Days
75%
2 Mental Health Service Worker
% of Days
70%
4 Other Dietary Services Staff
% of Days
85%
6 Respiratory Therapy Technician
% of Days
78%
2 Physical Therapy Aide
% of Days
79%
1 Administrator
% of Days
67%
1 Other Social Services Staff
% of Days
63%
1 Occupational Therapy Aide
% of Days
62%
1 Nurse Practitioner
% of Days
60%
1 RN Director of Nursing
% of Days
47%
1 Medical Director
% of Days
33%
1 Occupational Therapy Assistant
% of Days
8%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
103 residents
Residents by payment source
Medicare
25 residents (24.3%)
Medicaid
7 residents (6.8%)
Private pay or other
71 residents (68.9%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.4
47% better than Virginia averageVirginia average: 10.1
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.2
33% better than Virginia averageVirginia average: 19.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
11.7%
Percent of long-stay residents whose need for help with daily activities has increased
11.7%
31% better than Virginia averageVirginia average: 16.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
8.1%
Percent of long-stay residents whose ability to move independently worsened
8.1%
59% better than Virginia averageVirginia average: 19.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.8%
12% better than Virginia averageVirginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
In line with Virginia averageVirginia average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.1%
Percent of long-stay high risk residents with pressure ulcers
2.1%
62% better than Virginia averageVirginia average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
6.5%
Percent of long-stay residents with a urinary tract infection
6.5%
322% worse than Virginia averageVirginia average: 1.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.6%
Percent of long-stay residents who lose too much weight
1.6%
73% better than Virginia averageVirginia average: 5.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Virginia averageVirginia average: 14.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.4%
Percent of long-stay residents who received an antipsychotic medication
9.4%
27% better than Virginia averageVirginia average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.4%
In line with Virginia averageVirginia average: 91.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than Virginia averageVirginia average: 94.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
31% better than Virginia averageVirginia average: 74.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
62% better than Virginia averageVirginia average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
99.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
99.5%
35% better than Virginia averageVirginia average: 73.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Westminster-Canterbury on Chesapeake Bay based on CMS SNF Cost Reports.
Occupancy Rate
85.8%
↑ 11.3pp vs 2022
Net Income
$7,784,487
↑ ~$12.3M vs 2022
Total Payroll
$27,697,129
↑ ~$3.0M vs 2022
Profit Margin
12.4%
↑ 21.3pp vs 2022
Loading trend charts...
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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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