Westminster Towers
Westminster Towers is an Assisted Living Home in Florida
Westminster Towers is an Assisted Living Home in Florida
Westminster Towers
Westminster Towers is an Assisted Living Home in Florida
Westminster Towers is an Assisted Living Home in Florida
Offering a breathtaking view of downtown Orlando, Westminster Towers is a cut above the rest for luxury assisted living. For those wishing to kick off their golden years on a high note, Westminster Towers provides a tailored approach to their assisted living program by balancing assistance with daily living activities, medical management, safety, security, and an exciting high-rise lifestyle that not only engages residents but also treats them to the lavish retirement they deserve.
With a compassionate and professional staff catering to you 24/7, you’ll be living large in their newly renovated spacious, modern apartments that take full advantage of the high-rise view, restaurant-style dining, and a wide range of events, and amenities under the My W Life well-being program. Relax in solitude, or mingle amongst fellow residents in beautiful common areas, Westminster Tower empowers residents to pursue the enjoyment and fulfillment they deserve.
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Occupancy trails most facilities in the state, suggesting excess open capacity. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Residents tend to stay here longer than similar facilities across the state.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.
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Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights lead the state, showing strong demand from market-rate residents.
Occupancy
Finance
Percentage of home revenue spent on payroll costs.
House Specifics:
OperationsQuality Ratings
CMS 5-star rating based on health inspections, staffing, and quality measures.
Rating based on deficiencies found during state health inspections.
Rating based on nurse staffing hours per resident per day.
Quality Measures rating based on clinical outcomes for residents.
Total nurse staffing hours per resident per day.
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
About this community
LICENSEDAdditional licensing details
Ownership & operating entity
Westminster Towers is legally operated by PRESBYTERIAN RETIREMENT COMMUNITIES, INC., and administrated by RICARDO DIAZ.
What does this home offer?
Housing Options: 1 Bed / 2 Bed
Building Type: High-rise
Dining Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Types of Care at Westminster Towers
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
20 visits/inspections
Results
13 with citations
7 without citations
39 citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Florida average: 34 citations
2 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
6/9/2021:
Survey
7/26/2019:
Administrative Rule
Florida average: 5 enforcement actions
Inspection Report Summary for Westminster Towers
WESTMINSTER TOWERS, inspected on 2024-08-20, reported no deficiencies in its latest assessment. Over a period of 12 years, from July 18, 2012 to August 20, 2024, the facility underwent 20 inspections, with all but one citing deficiencies. A total of 39 line-item deficiencies were identified across various inspection types, including standard, monitor, complaint, unknown, and expansion visits. Common themes emerged in areas such as records and documentation, resident care and rights, dietary and food service, and emergency planning. The facility has demonstrated improvement, with all cited deficiencies corrected, resulting in the current status of no deficiencies.
Comparison Chart
The information below is reported by the Florida Agency for Health Care Administration (AHCA).For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
Touring Checklist for Senior Living
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
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Places of interest near Westminster Towers
0.4 miles from city center
70 W Lucerne Cir, Orlando, FL 32801
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 15 | 7.9 | No |
| Licensed Practical Nurse | 14 | 8 | No |
| Certified Nursing Assistant | 52 | 8 | No |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 52 | 0 | 52 | 19,998 | 91 | 100% | 8 |
| Registered Nurse | 15 | 0 | 15 | 6,288 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 14 | 0 | 14 | 3,808 | 91 | 100% | 8 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 2,121 | 71 | 78% | 7.7 |
| Physical Therapy Aide | 7 | 0 | 7 | 1,387 | 89 | 98% | 7.3 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 1,311 | 67 | 74% | 5.8 |
| Speech Language Pathologist | 8 | 0 | 8 | 1,293 | 90 | 99% | 6.2 |
| Other Dietary Services Staff | 2 | 0 | 2 | 963 | 91 | 100% | 7.6 |
| Mental Health Service Worker | 2 | 0 | 2 | 909 | 65 | 71% | 7.4 |
| Physical Therapy Assistant | 2 | 0 | 2 | 707 | 83 | 91% | 6 |
| Dietitian | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Qualified Social Worker | 3 | 0 | 3 | 463 | 68 | 75% | 5.2 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 184 | 23 | 25% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 77 | 10 | 11% | 7.7 |
| Medical Director | 0 | 1 | 1 | 34 | 8 | 9% | 4.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 32 | 7 | 8% | 4.6 |
Health Inspection History
Source: CMS Health Citations (Oct 2021 – Mar 2025)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (FL)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Mar 13, 2025 | D | Administration | F0840 | Corrected |
| Mar 13, 2025 | D | Quality of Care | F0677 | Corrected |
| Mar 13, 2025 | E | Quality of Care | F0684 | Corrected |
| Mar 13, 2025 | D | Care Planning | F0655 | Corrected |
| Mar 13, 2025 | D | Care Planning | F0842 | Corrected |
| Mar 13, 2025 | D | Resident Rights | F0554 | Corrected |
| Mar 04, 2025 | J | Quality of Care | F0678 | Corrected |
| Aug 21, 2024 | D | Abuse/Neglect | F0609 | Corrected |
| Aug 21, 2024 | D | Quality of Care | F0689 | Corrected |
| May 14, 2024 | D | Quality of Care | F0686 | Corrected |
| May 14, 2024 | D | Quality of Care | F0694 | Corrected |
| May 14, 2024 | D | Care Planning | F0842 | Corrected |
| May 14, 2024 | D | Resident Rights | F0554 | Corrected |
| Aug 03, 2023 | D | Quality of Care | F0684 | Corrected |
| Aug 03, 2023 | D | Care Planning | F0636 | Corrected |
| Aug 03, 2023 | D | Care Planning | F0644 | Corrected |
| Aug 03, 2023 | D | Resident Rights | F0561 | Corrected |
| Oct 07, 2021 | D | Quality of Care | F0677 | Corrected |
| Oct 07, 2021 | D | Quality of Care | F0689 | Corrected |
| Oct 07, 2021 | D | Quality of Care | F0694 | Corrected |
| Oct 07, 2021 | D | Care Planning | F0641 | Corrected |
| Oct 07, 2021 | D | Care Planning | F0656 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalty History
Showing all 2 penalties (Mar 2025 - Mar 2025)
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Florida Seniors
- General: Age 65+ or 21+ disabled, Florida resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- FL Specifics: High demand; waitlists common.
- Services: In-home care (6-8 hours/day), assisted living, respite (240 hours/year), case management.
- General: Age 60+, Florida resident, at risk of nursing home.
- Income Limits: ~$2,000/month (varies).
- Asset Limits: $5,000 (individual).
- FL Specifics: Limited funding; regional variation.
- Services: Homemaker services (3-5 hours/week), adult day care (~$60/day), respite (up to 10 days/year).
- General: Age 60+, Florida resident, at risk of nursing home placement; caregiver must be approved.
- Income Limits (2025): ~$2,829/month (individual, aligned with Medicaid thresholds).
- Asset Limits: ~$2,000 (individual); varies by case manager discretion.
- FL Specifics: Limited funding (~3,500 served annually); prioritizes low-income frail seniors.
- Services: Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month).
- General: Age 55+, Florida resident, nursing home-level care need, safe with PACE support.
- Income Limits (2025): ~$2,829/month (300% FBR).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- FL Specifics: Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
- General: Age 65+ or disabled, Florida resident, living in approved facility, receiving SSI or low-income.
- Income Limits (2025): ~$1,004/month (individual, including SSI).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- FL Specifics: Limited to specific facility types; ~$78.40/month max supplement.
- Services: Cash payment (~$78.40/month) for room/board or personal needs in facilities.
- General: Age 55+, unemployed, low-income, Florida resident.
- Income Limits (2025): ~$1,983/month (125% FPL, individual).
- Asset Limits: Not specified; income-focused.
- FL Specifics: Priority for veterans, rural residents; ~1,000 slots/year.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Claim What’s Yours Financial Aid for Florida Seniors
Long-Term Care Waiver
Requirements:
- General:Age 65+ or 21+ disabled, Florida resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- FL Specifics:High demand; waitlists common.
Benefits without Contact:
- Services: In-home care (6-8 hours/day), assisted living, respite (240 hours/year), case management.
Community Care for the Elderly (CCE)
Requirements:
- General:Age 60+, Florida resident, at risk of nursing home.
- Income Limits:~$2,000/month (varies).
- Asset Limits:$5,000 (individual).
- FL Specifics:Limited funding; regional variation.
Benefits without Contact:
- Services: Homemaker services (3-5 hours/week), adult day care (~$60/day), respite (up to 10 days/year).
Home Care for the Elderly (HCE)
Requirements:
- General:Age 60+, Florida resident, at risk of nursing home placement; caregiver must be approved.
- Income Limits (2025):~$2,829/month (individual, aligned with Medicaid thresholds).
- Asset Limits:~$2,000 (individual); varies by case manager discretion.
- FL Specifics:Limited funding (~3,500 served annually); prioritizes low-income frail seniors.
Benefits without Contact:
- Services: Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month).
Program of All-Inclusive Care for the Elderly (PACE)
Requirements:
- General:Age 55+, Florida resident, nursing home-level care need, safe with PACE support.
- Income Limits (2025):~$2,829/month (300% FBR).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- FL Specifics:Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Optional State Supplementation (OSS)
Requirements:
- General:Age 65+ or disabled, Florida resident, living in approved facility, receiving SSI or low-income.
- Income Limits (2025):~$1,004/month (individual, including SSI).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- FL Specifics:Limited to specific facility types; ~$78.40/month max supplement.
Benefits without Contact:
- Services: Cash payment (~$78.40/month) for room/board or personal needs in facilities.
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, Florida resident.
- Income Limits (2025):~$1,983/month (125% FPL, individual).
- Asset Limits:Not specified; income-focused.
- FL Specifics:Priority for veterans, rural residents; ~1,000 slots/year.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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