Florida average 4.3
Last Health inspection on Mar 2025
Westminster Towers occupies 70 West Lucerne Circle in downtown Orlando, a moderately walkable high-rise location 0.4 miles from the city center and under one mile from Orlando Health Winnie Palmer Hospital. The 60-unit facility operates as a nonprofit under Presbyterian Retirement Communities, Inc., with Ricardo Diaz as administrator.
Current occupancy reaches 89%, surpassing Florida’s typical assisted living average and signaling strong local demand.
The community blends nursing care, skilled rehabilitation, independent living, and assisted living options in a Continuing Care Retirement Community model, accepting Medicare admissions (averaging one month), private-pay residents (one to two months), and Medicaid residents (one to two years). Memory care and skilled rehabilitation services round out the care continuum. Starting price: $6,000 per month.
Twelve years of state inspection records (July 2012 through August 2024) document a pattern of cited deficiencies with visible improvement. Twenty inspections across the period identified 39 total deficiencies, with persistent themes in medication assistance, staffing adequacy, employee training completion (in-service protocols, CPR, DNR documentation), dietary and food service standards, resident supervision practices, admissions assessments, and emergency environmental readiness.
Notably, both the February and August 2024 inspections reported zero deficiencies, demonstrating effective corrective action implementation.
Federal penalties total $22,000 across the period; 69% below Florida’s typical facility fine amount and 80% fewer enforcement actions than peer communities.
Staffing provides 3 hours 47 minutes of nursing care per resident daily, with registered nurses delivering 56 minutes (27% above state baseline) and physical therapists averaging eight minutes daily (60% above state levels).
Clinical quality measures reveal significantly superior resident outcomes: high-risk clinical events run 31% better than state averages, functional decline 50% better, and long-stay residents achieving exceptional performance across activities of daily living preservation (62% better), continence maintenance (80% better), fall prevention (57% better), and pressure ulcer management (26% better). Short-stay rehabilitation residents show 32% higher successful community return rates and zero major falls during nursing facility stays.
Amenities encompass fitness center, swimming pool, garden with raised beds, putting green, 24-hour security, housekeeping and laundry services, and a comprehensive wellness program. Recreational programming includes arts and crafts, cooking classes, dancing, exercise classes, games, gardening, music, shopping, social outings, theater, and yoga. Restaurant-style dining showcases high-rise views of downtown Orlando.
Westminster Towers serves Orlando residents across mixed payment sources, providing skilled nursing and rehabilitation care alongside independent and assisted living with a recent track record of regulatory compliance and demonstrably superior resident health outcomes.
Westminster Towers is legally operated by Presbyterian Retirement Communities, Inc., and administered by Ricardo Diaz.
Key information about the people who lead and staff this community.
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
| 43 | 33 | This facility has 30% more total citations than a typical Florida nursing home (43 vs. FL avg 33).↑ 30% worse Rank #646 / 907 Total citations — State benchmarked This home is ranked 646th out of 907 homes in Florida for total citations. Shows this facility's total citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per inspection
| 1.9 | 1.3 | This facility has 46% more citations per inspection than a typical Florida nursing home (1.9 vs. FL avg 1.3).↑ 46% worse Rank #822 / 907 Citations per inspection — State benchmarked This home is ranked 822nd out of 907 homes in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
| 23 | 26 | This facility has had 12% fewer total inspections than the Florida average (23 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↓ 12% fewer |
|
Inspections with citations
| 16 | 16 | This facility has inspections with citations in line with the Florida average (16 vs. FL avg 16).— At avg |
|
Inspection citation rate
| 70% | 62% | This facility has 8 percentage points higher inspection citation rate than a typical Florida nursing home (70% vs. FL avg 62%).↑ 8% worse Rank #680 / 907 Inspection citation rate — State benchmarked This home is ranked 680th out of 907 homes in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Florida average 4.3
Last Health inspection on Mar 2025
Florida average 19.7
Florida average 4.48
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 22 citations resulted from standard inspections; and 7 of 22 resulted from complaint investigations.
Florida average: 0.8
Florida average: 0.4
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
400 contractor hours this quarter
| Certified Nursing Assistant | 52 | 0 | 52 | 21,051 | 92 | 100% | 8 |
| Registered Nurse | 19 | 0 | 19 | 5,777 | 92 | 100% | 8.6 |
| Licensed Practical Nurse | 13 | 8 | 21 | 4,103 | 92 | 100% | 8.3 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 1,646 | 72 | 78% | 8.4 |
| Speech Language Pathologist | 7 | 0 | 7 | 1,375 | 91 | 99% | 5.9 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 1,360 | 72 | 78% | 5.9 |
| Physical Therapy Aide | 7 | 0 | 7 | 1,153 | 89 | 97% | 6.5 |
| Other Dietary Services Staff | 2 | 0 | 2 | 921 | 90 | 98% | 7.5 |
| Mental Health Service Worker | 2 | 0 | 2 | 868 | 66 | 72% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 726 | 69 | 75% | 5.7 |
| Physical Therapy Assistant | 2 | 0 | 2 | 662 | 87 | 95% | 5.8 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| Dietitian | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 201 | 61 | 66% | 3.3 |
| Medical Director | 0 | 1 | 1 | 112 | 26 | 28% | 4.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 18 | 3 | 3% | 5.8 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
35% of new residents, usually for short-term rehab.
57% of new residents, often for short stays.
8% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Westminster Towers from 2012–2024, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 03/2024.
Based on CMS SNF Cost Report for fiscal year ending in 03/2024.
Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: High-rise
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Most new residents arrive under private pay (57% of admissions), and a typical private pay stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.4 miles from city center
Estimated distance in miles from Orlando's city center to Westminster Towers's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Westminster Baldwin Park | NH AL IL MC SNF | Orlando (Northeast Orlando) | 24
Facility
24
FL AVG
88
Rank
#858 / 1058 | - | - | 4.90
Facility
4.90
FL AVG
4.04
Rank
#26 / 181 | +80% | +21% | $0
Facility
$0
FL AVG
$78.9k
Rank
#1 / 185 | - | 15
Facility
15
FL AVG
19.7
Rank
#68 / 181 | 5.0
Facility
5.0
FL AVG
4.5
Rank
#118 / 181 | - | 18 | - |
26
Facility
26
FL AVG
40
Rank
#977 / 1487 | Presbyterian Retirement Communities, Inc | $4.7MFiscal year ending 03/2024
Facility
$4.7MFiscal year ending 03/2024
FL AVG
$15.7M
Rank
#163 / 184 | $3.5MFiscal year ending 03/2024
Facility
$3.5MFiscal year ending 03/2024
FL AVG
$6.1M
Rank
#172 / 184 | 73.9%Fiscal year ending 03/2024
Facility
73.9%Fiscal year ending 03/2024
FL AVG
39.8%
Rank
#151 / 184 | 106118 | ||||
| South Orange Health and Rehabilitation Center | NH HOS RC SNF | Orlando (Southeast Orlando) | 115
Facility
115
FL AVG
88
Rank
#340 / 1058 |
92.0%
Facility
92.0%
FL AVG
84.4
Rank
#56 / 125 | +9% | 4.82
Facility
4.82
FL AVG
4.04
Rank
#31 / 181 | -7% | +19% | $14.4k
Facility
$14.4k
FL AVG
$78.9k
Rank
#132 / 185 | - | 15
Facility
15
FL AVG
19.7
Rank
#68 / 181 | 3.0
Facility
3.0
FL AVG
4.5
Rank
#39 / 181 | - | 106 | - |
60
Facility
60
FL AVG
40
Rank
#351 / 1487 | Orlando Fl Holdco LLC | $8.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$8.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
FL AVG
$15.7M
Rank
#170 / 184 | $4.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$4.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
FL AVG
$6.1M
Rank
#145 / 184 | 54.5%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
54.5%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
FL AVG
39.8%
Rank
#4 / 184 | 105546 | ||||
| The Towers Orlando | NH AL IL SNF | Orlando (Central Business District) | 168
Facility
168
FL AVG
88
Rank
#96 / 1058 |
88.0%
Facility
88.0%
FL AVG
84.4
Rank
#77 / 125 | +4% | 4.09
Facility
4.09
FL AVG
4.04
Rank
#76 / 181 | +71% | +1% | $0
Facility
$0
FL AVG
$78.9k
Rank
#1 / 185 | - | 11
Facility
11
FL AVG
19.7
Rank
#42 / 181 | 2.8
Facility
2.8
FL AVG
4.5
Rank
#34 / 181 | - | 148 | - |
96
Facility
96
FL AVG
40
Rank
#11 / 1487 | Orlando Lutheran Towers, Inc | $15.9MFiscal year ending 12/2023
Facility
$15.9MFiscal year ending 12/2023
FL AVG
$15.7M
Rank
#73 / 184 | $11.1MFiscal year ending 12/2023
Facility
$11.1MFiscal year ending 12/2023
FL AVG
$6.1M
Rank
#46 / 184 | 70%Fiscal year ending 12/2023
Facility
70%Fiscal year ending 12/2023
FL AVG
39.8%
Rank
#57 / 184 | 105731 | ||||
| Solaris Healthcare Celebration | NH SNF | Kissimmee (Green Project) | 120
Facility
120
FL AVG
88
Rank
#253 / 1058 |
95.0%
Facility
95.0%
FL AVG
84.4
Rank
#17 / 125 | +13% | 3.88
Facility
3.88
FL AVG
4.04
Rank
#104 / 181 | +44% | -4% | $0
Facility
$0
FL AVG
$78.9k
Rank
#1 / 185 | - | 16
Facility
16
FL AVG
19.7
Rank
#78 / 181 | 5.3
Facility
5.3
FL AVG
4.5
Rank
#127 / 181 | - | 114 | - |
13
Facility
13
FL AVG
40
Rank
#1204 / 1487 | Celebration Snf Operations Holdings LLC | $16.1M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$16.1M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
FL AVG
$15.7M
Rank
#94 / 184 | $8.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$8.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
FL AVG
$6.1M
Rank
#88 / 184 | 54.2%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
54.2%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
FL AVG
39.8%
Rank
#84 / 184 | 106127 | ||||
| Westminster Towers | NH AL IL SNF | Orlando (Southeast Orlando) | 60
Facility
60
FL AVG
88
Rank
#681 / 1058 | - | - | 3.78
Facility
3.78
FL AVG
4.04
Rank
#119 / 181 | +18% | -6% | $22.1k
Facility
$22.1k
FL AVG
$78.9k
Rank
#142 / 185 | 82
Facility
82
FL AVG
83
Rank
#530 / 876 | 22
Facility
22
FL AVG
19.7
Rank
#114 / 181 | 3.7
Facility
3.7
FL AVG
4.5
Rank
#66 / 181 | 1 | 96 | - |
65
Facility
65
FL AVG
40
Rank
#275 / 1487 | Westminster Services Inc | $13.5MFiscal year ending 03/2024
Facility
$13.5MFiscal year ending 03/2024
FL AVG
$15.7M
Rank
#36 / 184 | $13.2MFiscal year ending 03/2024
Facility
$13.2MFiscal year ending 03/2024
FL AVG
$6.1M
Rank
#32 / 184 | 97.8%Fiscal year ending 03/2024
Facility
97.8%Fiscal year ending 03/2024
FL AVG
39.8%
Rank
#102 / 184 | 105757 |
Westminster Towers is located in Orlando, Florida.
Here are the financial assistance programs available to residents in Florida.
Westminster Towers is in the Southeast Orlando neighborhood of Orlando.
The team at Westminster Towers speaks English and Spanish.
Westminster Towers is legally operated by Presbyterian Retirement Communities, Inc., and administered by Ricardo Diaz.
Westminster Towers has a walk score of 65. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to FL state health department records, Westminster Towers's license number is 5991.
Westminster Towers's occupancy is 88.6%.
Yes, Westminster Towers allows residents to bring their pets.
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