3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Westminster Towers occupies 70 West Lucerne Circle in downtown Orlando, a moderately walkable high-rise location 0.4 miles from the city center and under one mile from Orlando Health Winnie Palmer Hospital. The 60-unit facility operates as a nonprofit under Presbyterian Retirement Communities, Inc., with Ricardo Diaz as administrator.
Current occupancy reaches 89%, surpassing Florida’s typical assisted living average and signaling strong local demand.
The community blends nursing care, skilled rehabilitation, independent living, and assisted living options in a Continuing Care Retirement Community model, accepting Medicare admissions (averaging one month), private-pay residents (one to two months), and Medicaid residents (one to two years). Memory care and skilled rehabilitation services round out the care continuum. Starting price: $6,000 per month.
Twelve years of state inspection records (July 2012 through August 2024) document a pattern of cited deficiencies with visible improvement. Twenty inspections across the period identified 39 total deficiencies, with persistent themes in medication assistance, staffing adequacy, employee training completion (in-service protocols, CPR, DNR documentation), dietary and food service standards, resident supervision practices, admissions assessments, and emergency environmental readiness.
Notably, both the February and August 2024 inspections reported zero deficiencies, demonstrating effective corrective action implementation.
Federal penalties total $22,000 across the period; 69% below Florida’s typical facility fine amount and 80% fewer enforcement actions than peer communities.
Staffing provides 3 hours 47 minutes of nursing care per resident daily, with registered nurses delivering 56 minutes (27% above state baseline) and physical therapists averaging eight minutes daily (60% above state levels).
Clinical quality measures reveal significantly superior resident outcomes: high-risk clinical events run 31% better than state averages, functional decline 50% better, and long-stay residents achieving exceptional performance across activities of daily living preservation (62% better), continence maintenance (80% better), fall prevention (57% better), and pressure ulcer management (26% better). Short-stay rehabilitation residents show 32% higher successful community return rates and zero major falls during nursing facility stays.
Amenities encompass fitness center, swimming pool, garden with raised beds, putting green, 24-hour security, housekeeping and laundry services, and a comprehensive wellness program. Recreational programming includes arts and crafts, cooking classes, dancing, exercise classes, games, gardening, music, shopping, social outings, theater, and yoga. Restaurant-style dining showcases high-rise views of downtown Orlando.
Westminster Towers serves Orlando residents across mixed payment sources, providing skilled nursing and rehabilitation care alongside independent and assisted living with a recent track record of regulatory compliance and demonstrably superior resident health outcomes.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Hours per resident per day vs Florida averages
Total nursing care
This home is ranked 122nd out of 180 homes we track in Florida for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 46m
6% below state avg
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
1 of 6 metrics below state avg
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Westminster Towers is legally operated by Presbyterian Retirement Communities, Inc., and administered by Ricardo Diaz.
Key information about the people who lead and staff this community.
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 43 | 35 | This facility has 23% more total citations than a typical Florida nursing home (43 vs. FL avg 35).↑ 23% worse Rank #645 / 906 Total citations — State benchmarked This home is ranked 645th out of 906 homes we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Citations per inspection
Average citations per inspection.
| 1.9 | 1.3 | This facility has 46% more citations per inspection than a typical Florida nursing home (1.9 vs. FL avg 1.3).↑ 46% worse Rank #817 / 906 Citations per inspection — State benchmarked This home is ranked 817th out of 906 homes we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 23 | 26 | This facility has had 12% fewer total inspections than the Florida average (23 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↓ 12% fewer |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 16 | 16 | This facility has inspections with citations in line with the Florida average (16 vs. FL avg 16).— At avg |
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Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 70% | 62% | This facility has 8 percentage points higher inspection citation rate than a typical Florida nursing home (70% vs. FL avg 62%).↑ 8% worse Rank #674 / 906 Inspection citation rate — State benchmarked This home is ranked 674th out of 906 homes we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.
Florida average 4.3
Last Health inspection on Mar 2025
Florida average 19.7
Florida average 4.48
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 22 citations resulted from standard inspections; and 7 of 22 resulted from complaint investigations.
25% worse than Florida averageFlorida average: 0.8
100% better than Florida averageFlorida average: 0.4
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with Florida average
0% compared with Florida average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 19 RN Staff are full-time employees. No contractors work on this role.
19
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursAssists with medical care and medications.
21 total: 13 full-time employees and 8 contractors.
21
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursHelps with daily care and mobility.
All 52 CNA Staff are full-time employees. No contractors work on this role.
52
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
400 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 52 | 0 | 52 | 21,051 | 92 | 100% | 8 |
| Registered Nurse | 19 | 0 | 19 | 5,777 | 92 | 100% | 8.6 |
| Licensed Practical Nurse | 13 | 8 | 21 | 4,103 | 92 | 100% | 8.3 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 1,646 | 72 | 78% | 8.4 |
| Speech Language Pathologist | 7 | 0 | 7 | 1,375 | 91 | 99% | 5.9 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 1,360 | 72 | 78% | 5.9 |
| Physical Therapy Aide | 7 | 0 | 7 | 1,153 | 89 | 97% | 6.5 |
| Other Dietary Services Staff | 2 | 0 | 2 | 921 | 90 | 98% | 7.5 |
| Mental Health Service Worker | 2 | 0 | 2 | 868 | 66 | 72% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 726 | 69 | 75% | 5.7 |
| Physical Therapy Assistant | 2 | 0 | 2 | 662 | 87 | 95% | 5.8 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| Dietitian | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 201 | 61 | 66% | 3.3 |
| Medical Director | 0 | 1 | 1 | 112 | 26 | 28% | 4.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 18 | 3 | 3% | 5.8 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
69% lower than Florida averageFlorida average: $72K
24% fewer fines than Florida averageFlorida average: 2.6
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Florida averageFlorida average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 4, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 4, 2025Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.1
31% better than Florida averageFlorida average: 7.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.2
50% better than Florida averageFlorida average: 12.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
4.0%
62% better than Florida averageFlorida average: 10.5%
Percent of long-stay residents whose ability to move independently worsened
12.0%
8% better than Florida averageFlorida average: 12.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
2.7%
80% better than Florida averageFlorida average: 13.5%
Percent of long-stay residents experiencing one or more falls with major injury
1.2%
57% better than Florida averageFlorida average: 2.6%
Percent of long-stay high risk residents with pressure ulcers
4.0%
26% better than Florida averageFlorida average: 5.4%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Florida averageFlorida average: 0.9%
Percent of long-stay residents who lose too much weight
4.5%
26% better than Florida averageFlorida average: 6.0%
Percent of long-stay residents who have depressive symptoms
1.7%
49% better than Florida averageFlorida average: 3.3%
Percent of long-stay residents who received an antipsychotic medication
3.5%
57% better than Florida averageFlorida average: 8.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Florida averageFlorida average: 97.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Florida averageFlorida average: 99.2%
Number of hospitalizations per 1,000 long-stay resident days.
2.36
12% worse than Florida averageFlorida average: 2.10
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.85
28% better than Florida averageFlorida average: 1.18
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.1%
In line with Florida averageFlorida average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
75% better than Florida averageFlorida average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
In line with Florida averageFlorida average: 94.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.4%
18% better than Florida averageFlorida average: 26.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.8%
27% better than Florida averageFlorida average: 9.3%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Florida averageFlorida average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
59.1%
10% better than Florida averageFlorida average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
66.6%
32% better than Florida averageFlorida average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
35% of new residents, usually for short-term rehab.
57% of new residents, often for short stays.
8% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
90Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Westminster Towers from 2012–2024, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 03/2024.
Based on CMS SNF Cost Report for fiscal year ending in 03/2024.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #29 / 159Payroll costs — State benchmarkedThis home is ranked 29th out of 159 homes we track in Florida. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Florida average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #28 / 159Payroll % of net patient revenue — State benchmarkedThis home is ranked 28th out of 159 homes we track in Florida. Shows payroll as a percentage of net patient revenue versus the Florida average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: High-rise
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Most new residents arrive under private pay (57% of admissions), and a typical private pay stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.4 miles from city center
Estimated distance in miles from Orlando's city center to Westminster Towers's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Florida average is: 72.3% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Life Care Center of Orlando | NH SNF | Orlando | 132
Facility
132
FL AVG
88
Rank
#203 / 1,058 |
53.2%
Facility
53.2%
FL AVG
87.4%
Rank
#116 / 121 | -39% | 4.21
Facility
4.21
FL AVG
4.04
Rank
#69 / 180 | -7% | +4% | $0
Facility
$0
FL AVG
$78.9k
Rank
#1 / 183 | 22
Facility
22
FL AVG
19.7
Rank
#113 / 179 | 7.3
Facility
7.3
FL AVG
4.5
Rank
#158 / 179 | - | 70 | - |
38
Facility
38
FL AVG
42
Rank
#765 / 1,427 | Joseph Jicha | $4.6MFiscal year ending 05/2023
Facility
$4.6MFiscal year ending 05/2023
FL AVG
$14.6M
Rank
#155 / 159 | $3.4MFiscal year ending 05/2023
Facility
$3.4MFiscal year ending 05/2023
FL AVG
$9.5M
Rank
#151 / 159 | 72.4%Fiscal year ending 05/2023
Facility
72.4%Fiscal year ending 05/2023
FL AVG
72.3%
Rank
#41 / 159 | 105974 | ||||
| South Orange Health and Rehabilitation Center | NH HOS RC SNF | Orlando (Southeast Orlando) | 115
Facility
115
FL AVG
88
Rank
#339 / 1,058 |
90.6%
Facility
90.6%
FL AVG
87.4%
Rank
#72 / 121 | +4% | 4.76
Facility
4.76
FL AVG
4.04
Rank
#31 / 180 | -7% | +18% | $14.4k
Facility
$14.4k
FL AVG
$78.9k
Rank
#132 / 183 | 15
Facility
15
FL AVG
19.7
Rank
#68 / 179 | 3.0
Facility
3.0
FL AVG
4.5
Rank
#39 / 179 | - | 104 | - |
60
Facility
60
FL AVG
42
Rank
#351 / 1,427 | Orlando Fl Holdco LLC | $8.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | $4.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 54.5%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 105546 | ||||
| Westminster Baldwin Park | NH AL IL MC SNF | Orlando (Northeast Orlando) | 24
Facility
24
FL AVG
88
Rank
#858 / 1,058 | - | - | 4.78
Facility
4.78
FL AVG
4.04
Rank
#31 / 180 | +80% | +18% | $0
Facility
$0
FL AVG
$78.9k
Rank
#1 / 183 | 15
Facility
15
FL AVG
19.7
Rank
#68 / 179 | 5.0
Facility
5.0
FL AVG
4.5
Rank
#117 / 179 | - | 18 | - |
26
Facility
26
FL AVG
42
Rank
#976 / 1,427 | Presbyterian Retirement Communities, Inc | $4.7MFiscal year ending 03/2024
Facility
$4.7MFiscal year ending 03/2024
FL AVG
$14.6M
Rank
#154 / 159 | $3.5MFiscal year ending 03/2024
Facility
$3.5MFiscal year ending 03/2024
FL AVG
$9.5M
Rank
#150 / 159 | 73.9%Fiscal year ending 03/2024
Facility
73.9%Fiscal year ending 03/2024
FL AVG
72.3%
Rank
#40 / 159 | 106118 | ||||
| The Towers Orlando | NH AL IL SNF | Orlando (Central Business District) | 168
Facility
168
FL AVG
88
Rank
#96 / 1,058 |
87.0%
Facility
87.0%
FL AVG
87.4%
Rank
#86 / 121 | 0% | 4.32
Facility
4.32
FL AVG
4.04
Rank
#60 / 180 | +71% | +7% | $0
Facility
$0
FL AVG
$78.9k
Rank
#1 / 183 | 11
Facility
11
FL AVG
19.7
Rank
#42 / 179 | 2.8
Facility
2.8
FL AVG
4.5
Rank
#34 / 179 | - | 146 | - |
96
Facility
96
FL AVG
42
Rank
#11 / 1,427 | Orlando Lutheran Towers, Inc | $15.9MFiscal year ending 12/2023
Facility
$15.9MFiscal year ending 12/2023
FL AVG
$14.6M
Rank
#56 / 159 | $11.1MFiscal year ending 12/2023
Facility
$11.1MFiscal year ending 12/2023
FL AVG
$9.5M
Rank
#42 / 159 | 70%Fiscal year ending 12/2023
Facility
70%Fiscal year ending 12/2023
FL AVG
72.3%
Rank
#42 / 159 | 105731 | ||||
| Westminster Towers | NH AL IL SNF | Orlando (Southeast Orlando) | 60
Facility
60
FL AVG
88
Rank
#681 / 1,058 | - | - | 3.77
Facility
3.77
FL AVG
4.04
Rank
#122 / 180 | +18% | -6% | $22.1k
Facility
$22.1k
FL AVG
$78.9k
Rank
#141 / 183 | 22
Facility
22
FL AVG
19.7
Rank
#113 / 179 | 3.7
Facility
3.7
FL AVG
4.5
Rank
#66 / 179 | 1 | 93 | - |
65
Facility
65
FL AVG
42
Rank
#275 / 1,427 | Westminster Services Inc | $13.5MFiscal year ending 03/2024
Facility
$13.5MFiscal year ending 03/2024
FL AVG
$14.6M
Rank
#88 / 159 | $13.2MFiscal year ending 03/2024
Facility
$13.2MFiscal year ending 03/2024
FL AVG
$9.5M
Rank
#29 / 159 | 97.8%Fiscal year ending 03/2024
Facility
97.8%Fiscal year ending 03/2024
FL AVG
72.3%
Rank
#28 / 159 | 105757 |
Westminster Towers is located in Orlando, Florida.
Here are the financial assistance programs available to residents in Florida.
Westminster Towers is in the Southeast Orlando neighborhood of Orlando.
The team at Westminster Towers speaks English and Spanish.
Westminster Towers is legally operated by Presbyterian Retirement Communities, Inc., and administered by Ricardo Diaz.
Westminster Towers has a walk score of 65. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to FL state health department records, Westminster Towers's license number is 5991.
Westminster Towers's occupancy is 88.6%.
Yes, Westminster Towers allows residents to bring their pets.
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