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Nursing Home

White Oak Manor Charleston

Nursing Home

White Oak Manor Charleston

9285 Medical Plaza Dr, Charleston, SC 29406 View map
Overview of White Oak Manor Charleston

White Oak of Charleston is a 176-bed skilled nursing center in North Charleston, South Carolina. With a strategic location within walking distance of Trident Medical Center, this assisted living community offers a comprehensive spectrum of care, encompassing long-term nursing care and dedicated short-term rehabilitation services in a specialized wing.

White Oak is committed to enriching the quality of life for everyone under its care. Collaboratively, this interdisciplinary team meticulously crafts personalized care plans for each individual, aligning with the guidance of physicians’ orders. A dedicated team of healthcare professionals, including Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants, provides round-the-clock nursing care.

(843) 797-8282

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
South Carolina average: 2.9/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
South Carolina average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
South Carolina average: 3.0/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
2/5
South Carolina average: 3.5/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 9m per day

This home provides 2% more nursing time per resident than the South Carolina average.

South Carolina average: 4h 5m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 22m per day 38m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 21m per day 2h 13m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 30m per day 3h 20m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 4m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 9m per day 24m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 176

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the South Carolina average
Occupancy rate 82.4%
Residents per day (avg) 159
Occupancy rate
82.4%
Residents per day (avg)
159

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

28% of new residents, usually for short-term rehab.

Typical stay 21 days

Private pay

60% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$18.3M
Operating loss
-$534.4K
Privately-owned community Operated by a business corporation.
Home revenue
$18,333,736.00
Operating loss
$-534,368.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.2M
49.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.7M
Total costs $18.9M
Bed community size
176-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License details

Facility type
Nursing Homes
Status Active
Expiration August 31, 2026
County: Charleston

Additional licensing details

License number: NCF-1111
CMS Certification Number: 425128

Ownership & operating entity

White Oak Manor Charleston is legally operated by NHC HEALTHCARE/CHARLESTON WO LLC, and administrated by HEITKAMP, RYAN.

Ownership type: Limited Liability

Type Of Units

Nursing Home
176 units
Total beds
176 units

Care Services

Offers Alzheimer's Care
Dedicated Alzheimer's Unit
Nursing Services
Rehabilitation Services
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Assisted Living
Short Term Rehabilitation
Nursing Homes
Independent Living
Memory Care

Contact Information

Amenities & Lifestyle

Rehabilitation services
skilled nursing care
24-hour nursing staff
interdisciplinary care team
dementia care
therapy services
wound care
patient education

Programs & Activities

Specific Programs
Assisted Living, Short Term Rehabilitation, Nursing Homes, Independent Living, Memory Care

Types of Care at White Oak Manor Charleston

Skilled Nursing Memory Care
Contact White Oak Manor Charleston

Inspection History

In South Carolina, the Department of Public Health, Bureau of Healthcare Quality conducts unannounced inspections to ensure care providers meet all health and safety codes.

5 visits/inspections

2 visits/inspections triggered by complaints

Results

4 with issues

1 without issues

Latest inspection

Date:August 20, 2025
Type:Other

9 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Health Inspection History

Inspections
Total health inspections 4

South Carolina average 3.9


Last Health inspection on Aug 2025

Total health citations 8

South Carolina average 13.7

Citations per inspection
2

South Carolina average 3.44


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

5 of 8 citations resulted from standard inspections; and 3 of 8 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than South Carolina average

South Carolina average: 1


Serious Health citations More info 1
233% worse than South Carolina average

South Carolina average: 0.3

0 critical citations More info South Carolina average: 1

1 serious citation More info South Carolina average: 0.3

7 moderate citations More info South Carolina average: 12.3

0 minor citations More info South Carolina average: 0.1
Citations history (last 3 years)
Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Aug 20, 2025
Corrected

Quality of Care serious citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. May 22, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jun 22, 2023
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jun 22, 2023
Corrected

Compare Nursing Homes around Charleston The information below is reported by the South Carolina Department of Public Health, Bureau of Healthcare Quality.

5 facilities compared · CMS & SC Dept. of Health data · Updated Mar 2026

Bishop Gadsden Episcopal Retirement Community
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

CHARLESTON
100
79.7%
-3%
5.57
+48%
+39%
0
10
1
26
-
Kerrison, Lynne L
$54,7M
$26,5M
48.4%
425411
-
White Oak Manor Charleston
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Charleston
176
82.4%
0%
4.15
-60%
+4%
0
8
1
159
35
Davis, Yvonne
$18,3M
$9,2M
49.9%
425128
-
Ashley River Healthcare
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Charleston
-
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Shared Rooms
Ashley River Healthcare
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

CHARLESTON
125
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-
-
Bishop Gadsden-Gadsden Glen Center for Health and Rehab
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

CHARLESTON
100
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-
-

Places of interest near White Oak Manor Charleston

Address 9.3 miles from city center — 2.77 miles to nearest hospital (Center For Occupational & Environmental Medicine (COEM))

Address 9285 Medical Plaza Dr, Charleston, SC 29406

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 206
Employees 174
Contractors 32
Staff to resident ratio 1.31:1
27% worse than South Carolina average

South Carolina average ratio: 1.80:1

Avg staff/day 91
Average shift 8.1 hours
0% compared with South Carolina average

South Carolina average: 7.9 hours

Total staff hours (quarter) 66,934
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 48
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.8 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 99
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

7.7%

5,122 contractor hours this quarter

Physical Therapy Assistant: 9 Speech Language Pathologist: 7 Respiratory Therapy Technician: 6 Physical Therapy Aide: 4 Occupational Therapy Assistant: 3 Qualified Social Worker: 2 Medical Director: 1
Staff by category
Certified Nursing Assistant9909934,45191100%7.7
Licensed Practical Nurse4804817,22591100%9.8
Clinical Nurse Specialist8083,6336774%8
Other Dietary Services Staff3031,4877886%7.5
Dental Services Staff3031,4586571%8.2
Speech Language Pathologist0771,4348088%6.8
Physical Therapy Aide0441,3358492%7.1
Registered Nurse8081,1596571%8.7
Physical Therapy Assistant0998508391%6
Respiratory Therapy Technician0668057886%7.3
Administrator1015206571%8
Dietitian1014836167%7.9
Nurse Practitioner1014766066%7.9
Mental Health Service Worker1014645864%8
Occupational Therapy Aide1014565763%8
Qualified Social Worker0224476369%7.1
Occupational Therapy Assistant0332042426%5.7
Medical Director0114867%8
99 Certified Nursing Assistant
% of Days 100%
48 Licensed Practical Nurse
% of Days 100%
8 Clinical Nurse Specialist
% of Days 74%
3 Other Dietary Services Staff
% of Days 86%
3 Dental Services Staff
% of Days 71%
7 Speech Language Pathologist
% of Days 88%
4 Physical Therapy Aide
% of Days 92%
8 Registered Nurse
% of Days 71%
9 Physical Therapy Assistant
% of Days 91%
6 Respiratory Therapy Technician
% of Days 86%
1 Administrator
% of Days 71%
1 Dietitian
% of Days 67%
1 Nurse Practitioner
% of Days 66%
1 Mental Health Service Worker
% of Days 64%
1 Occupational Therapy Aide
% of Days 63%
2 Qualified Social Worker
% of Days 69%
3 Occupational Therapy Assistant
% of Days 26%
1 Medical Director
% of Days 7%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
157 residents
Residents by payment source
Medicare
9 residents (5.7%)
Medicaid
98 residents (62.4%)
Private pay or other
50 residents (31.8%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.6
45% worse than South Carolina average

South Carolina average: 8.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 21.4
38% worse than South Carolina average

South Carolina average: 15.5

Long-stay resident measures
Average South Carolina avg: 4.0 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 21.4%
64% worse than South Carolina average

South Carolina average: 13.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 25.0%
54% worse than South Carolina average

South Carolina average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 17.8%
5% worse than South Carolina average

South Carolina average: 17.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.5%
19% worse than South Carolina average

South Carolina average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.0%
31% worse than South Carolina average

South Carolina average: 6.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.2%
30% better than South Carolina average

South Carolina average: 1.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.3%
14% better than South Carolina average

South Carolina average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.9%
69% better than South Carolina average

South Carolina average: 2.8%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 14.7%
In line with South Carolina average

South Carolina average: 14.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 80.8%
11% worse than South Carolina average

South Carolina average: 90.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 64.1%
29% worse than South Carolina average

South Carolina average: 90.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.69
17% better than South Carolina average

South Carolina average: 2.03

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.58
17% better than South Carolina average

South Carolina average: 1.91

Short-stay resident measures
Below average South Carolina avg: 3.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 77.5%
In line with South Carolina average

South Carolina average: 79.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.0%
16% worse than South Carolina average

South Carolina average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 76.3%
In line with South Carolina average

South Carolina average: 78.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 30.3%
23% worse than South Carolina average

South Carolina average: 24.7%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 15.7%
11% worse than South Carolina average

South Carolina average: 14.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than South Carolina average

South Carolina average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 43.5%
19% worse than South Carolina average

South Carolina average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 64.8%
28% better than South Carolina average

South Carolina average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $9K
74% lower than South Carolina average

South Carolina average: $34K

Number of fines 1
59% fewer fines than South Carolina average

South Carolina average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than South Carolina average

South Carolina average: 0.1

Fines amount comparison
Fines amount comparison
This facility $9K
South Carolina average $34K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. May 22, 2025
$9K

Last updated: Jan 2026

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Financial Aid for South Carolina Seniors

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Community Long Term Care (CLTC)

SC Medicaid CLTC

Age 65+ or disabled, South Carolina resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High rural demand; waitlists possible.

South Carolina Respite Care Program

SC NFCSP Respite

Caregiver of someone 60+ (or with dementia), South Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Medicare Savings Program (MSP)

South Carolina Medicare Savings Program

Age 65+ or disabled, SC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

South Carolina LIHEAP

Age 60+ prioritized, SC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via ECAP (~$500 max).

Senior Community Service Employment Program (SCSEP)

South Carolina SCSEP

Age 55+, unemployed, low-income, SC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; Goodwill/AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

South Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, SC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Senior Farmers’ Market Nutrition Program (SFMNP)

South Carolina SFMNP

Age 60+, SC resident, low-income.

~$2,322/month (individual, 185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~20,000 annually via 10 AAAs.

Homestead Exemption Program

South Carolina Homestead Exemption

Age 65+ (or disabled/blind), SC resident 1+ year, homeowner.

None; tax-based eligibility.

Not assessed; home-focused.

Saves ~$500-$1,000/year avg.; applies to primary residence.

Elderly Simplified Application Project (ESAP)

South Carolina ESAP (SNAP for Seniors)

Age 60+, SC resident, no earned income, not on SCCAP.

~$1,732/month (133% FPL, individual).

$4,250 (individual, higher than standard SNAP).

Simplified process; serves ~50,000 seniors annually.

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