Occupancy rate
67%
In line with Connecticut averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Senior Living in Hamden
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Whitney Center
Senior Living in Hamden
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Whitney Center
Overview of Whitney Center
Ideally situated in the thriving neighborhood of Hamden, CT, Whitney Center is a blissful retreat that offers independent living. The community also provides assisted living, memory support, rehabilitation services, and skilled nursing to meet residents’ healthcare needs. With especially designed and spacious floor plans, residents can find the right accommodation according to their preferences.
Residents will not run out of things to do, with plenty of recreational events and engaging programs. Delightful restaurants and shops are also available nearby, ensuring residents can easily access their needs and leisure. With its vibrant and welcoming environment, residents are guaranteed the finest retirement experience.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
30
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
66.7%
Residents per day
20
Occupancy rate
66.7%
Residents per day
20
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
41% of new residents, usually for short-term rehab.
Typical stay
14 days
Private pay
58% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
1% of new residents, often for long-term daily care.
Typical stay
4 - 5 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$36.5M
Operating loss
-$2.9M
Privately-owned community
Operated by a business corporation.
Home revenue
$36.5M
Operating loss
-$2.9M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$14.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$27.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$42.1M
17 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 31 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
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Services
About this community
Occupancy
In line with Connecticut averageOccupied beds
20 / 30
Average residents
102 per day
Facility TypeChronic & Convalescent Nursing Home
StatusActive
IssuanceJanuary 4, 2009
ExpirationMarch 31, 2027
License Number985C
CMS Certification Number75290
Private Room (18 rooms)
$610 per day
Semi-Private Room (12 rooms)
$559 per day
Staffing
Key information about the people who lead and staff this community.
Spanish
Admin
3 FTE
Registered Nurse
8 FTE
Licensed Practical Nurse
2 FTE
Nursing Assistant
6 FTE
Recreation
1 FTE
Social Services
1 FTE
Food Service Supervisor
1 FTE
Physical Therapy
2 FTE
Occupational Therapy
3 FTE
Speech Therapy
1 FTE
Dietary
5 FTE
Other Staff
3 FTE
Rehabilitation Services
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
Skilled Nursing Care
Religious ServicesCatholic, Congregational, Episcopal, Jewish, Protestant
Specific ProgramsAbout Us, Life Care Advantage, Community Relationships, Mission & Board, News & Blogs, Privacy Policy, Lifestyle, Photo Gallery, Testimonials, Services & Amenities, Dining, Residences, Floor Plans, Resources, Choosing the Right Option, Talking with Your Family, Planning Resources, Move in Services, Health & Well-Being, Memory Support, Rehabilitation Services, Well-Being, Assisted Living, Skilled Nursing Care, Contact Us, Events, Thrive at Home, Giving
What does this home offer?
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Swimming Pool
Types of Care at Whitney Center
Independent Living
Assisted Living
Memory Care
Inspection History
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
6 visits/inspections
4 routine inspections
Breakdown by inspection type
- 2 licensing inspections
- 5 plans of correction
- 1 statement of deficiencies
Results
6 with issues
0 without issues
Connecticut average: 13 visits/inspections
Show Inspection Reports
Latest inspection
Date
March 3, 2025
Inspection history
01-19-2024
Plan of Correction
02-06-2024
Inspection Report
02-06-2024
Plan of Correction
03-03-2025
Inspection Report
04-28-2021
Plan of Correction
04-28-2021
Statement of Deficiencies
06-01-2023
Inspection Report
06-01-2023
Inspection Report
09-07-2022
Inspection Report
11-17-2022
Plan of Correction
12-04-2024
Plan of Correction
12-09-2024
Inspection Report
33 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Connecticut average: 19 deficiencies
Inspection Report Summary for Whitney Center
The most recent inspection on February 21, 2025, found no new deficiencies and verified that prior corrections had been implemented. Earlier inspections showed a mixed history with several citations related to resident care, documentation, and safety, including substantiated complaints about failure to support resident council meetings, medication errors, and incident reporting. Inspectors cited issues such as inadequate notification of injuries, incomplete investigations, failure to follow physician orders, and lapses in infection control practices during the COVID-19 pandemic. Complaint investigations were substantiated in multiple cases, including a resident elopement and medication transcription errors, but no fines or enforcement actions were listed in the available reports. The trend suggests improvement in compliance, especially with the most recent follow-up confirming that corrective actions were sustained.
Health Inspection History
Inspections
Total health inspections
3
Connecticut average 5.7
Last Health inspection on Dec 2024
Total health citations
30
Connecticut average 32
Citations per inspection
10
Connecticut average 5.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
28 of 30 citations resulted from standard inspections; and 2 of 30 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Connecticut averageConnecticut average: 0.3
Serious Health citations
0
0
100% better than Connecticut averageConnecticut average: 0.7
0 critical citations
0 serious citations
29 moderate citations
1 minor citation
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 04, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 04, 2024
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 04, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 04, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Dec 04, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Dec 04, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 04, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 04, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Hamden The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
Filter by care type
Whitney Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Hamden
30
No
31
Studio / 1 Bed / 2 Bed
17
66.7%
A+
12
33
Atria Larson Place
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Hamden
-
Yes
50
Studio / 1 Bed / 2 Bed
14
-
-
8
3
Davenport – Dunbar
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Hamden
-
No
68
Studio / 1 Bed / 2 Bed
-
-
-
0
0
Mt Carmel Congregate Housing
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Hamden
-
No
59
Studio / 1 Bed / 2 Bed
-
-
-
0
0
Places of interest near Whitney Center
3.1 miles from city center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
93
Employees
45
Contractors
48
Staff to resident ratio
4.04:1
115% better than Connecticut averageConnecticut average ratio: 1.88:1
Avg staff/day
22
Average shift
6.9 hours
8% worse than Connecticut averageConnecticut average: 7.5 hours
Total staff hours (quarter)
13,786
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
20
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
40
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
13%
1,789 contractor hours this quarter
Certified Nursing Assistant: 20
Registered Nurse: 9
Licensed Practical Nurse: 5
Physical Therapy Assistant: 4
Respiratory Therapy Technician: 3
Occupational Therapy Assistant: 3
Medical Director: 1
Occupational Therapy Aide: 1
Physical Therapy Aide: 1
Qualified Social Worker: 1
Staff by category
| Certified Nursing Assistant | 20 | 20 | 40 | 5,700 | 91 | 100% | 7.2 |
| Registered Nurse | 11 | 9 | 20 | 3,268 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 8 | 5 | 13 | 1,016 | 85 | 93% | 8.2 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 673 | 75 | 82% | 4.7 |
| Administrator | 1 | 0 | 1 | 577 | 67 | 74% | 8.6 |
| Nurse Practitioner | 1 | 0 | 1 | 490 | 56 | 62% | 8.7 |
| Physical Therapy Assistant | 0 | 4 | 4 | 477 | 77 | 85% | 6 |
| RN Director of Nursing | 1 | 0 | 1 | 470 | 59 | 65% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 379 | 50 | 55% | 7.6 |
| Dietitian | 1 | 0 | 1 | 305 | 48 | 53% | 6.4 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 186 | 25 | 27% | 7.5 |
| Physical Therapy Aide | 0 | 1 | 1 | 94 | 28 | 31% | 3.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 56 | 11 | 12% | 5 |
| Medical Director | 0 | 1 | 1 | 52 | 26 | 29% | 2 |
| Qualified Social Worker | 0 | 1 | 1 | 28 | 17 | 19% | 1.6 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 16 | 31 | 34% | 0.5 |
40 Certified Nursing Assistant
% of Days
100%
20 Registered Nurse
% of Days
100%
13 Licensed Practical Nurse
% of Days
93%
3 Respiratory Therapy Technician
% of Days
82%
1 Administrator
% of Days
74%
1 Nurse Practitioner
% of Days
62%
4 Physical Therapy Assistant
% of Days
85%
1 RN Director of Nursing
% of Days
65%
1 Mental Health Service Worker
% of Days
55%
1 Dietitian
% of Days
53%
1 Clinical Nurse Specialist
% of Days
27%
1 Physical Therapy Aide
% of Days
31%
1 Occupational Therapy Aide
% of Days
12%
1 Medical Director
% of Days
29%
1 Qualified Social Worker
% of Days
19%
3 Occupational Therapy Assistant
% of Days
34%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
23 residents
Residents by payment source
Medicare
8 residents (34.8%)
Medicaid
7 residents (30.4%)
Private pay or other
8 residents (34.8%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.2
8% worse than Connecticut averageConnecticut average: 10.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.8
18% worse than Connecticut averageConnecticut average: 21.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
29.0%
Percent of long-stay residents whose need for help with daily activities has increased
29.0%
53% worse than Connecticut averageConnecticut average: 18.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.7%
17% better than Connecticut averageConnecticut average: 24.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
50% better than Connecticut averageConnecticut average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
14.1%
Percent of long-stay high risk residents with pressure ulcers
14.1%
207% worse than Connecticut averageConnecticut average: 4.6%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.8%
Percent of long-stay residents with a urinary tract infection
1.8%
6% worse than Connecticut averageConnecticut average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.0%
Percent of long-stay residents who lose too much weight
0.0%
100% better than Connecticut averageConnecticut average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.0%
Percent of long-stay residents who have depressive symptoms
2.0%
87% better than Connecticut averageConnecticut average: 15.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
29.6%
Percent of long-stay residents who received an antipsychotic medication
29.6%
73% worse than Connecticut averageConnecticut average: 17.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
10% better than Connecticut averageConnecticut average: 87.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.4%
30% better than Connecticut averageConnecticut average: 70.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Connecticut averageConnecticut average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.0%
25% better than Connecticut averageConnecticut average: 69.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Whitney Center based on CMS SNF Cost Reports.
Occupancy Rate
52.7%
↑ 1.0pp vs 2022
Net Income
-$2.9M
↓ ~$679.6K vs 2022
Total Payroll
$16.8M
↑ ~$2.9M vs 2022
Profit Margin
-70.6%
↓ 36.2pp vs 2022
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Guides for Better Senior Living
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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Connecticut Seniors
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