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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Ideally situated in the thriving neighborhood of Hamden, CT, Whitney Center is a blissful retreat that offers independent living. The community also provides assisted living, memory support, rehabilitation services, and skilled nursing to meet residents’ healthcare needs. With especially designed and spacious floor plans, residents can find the right accommodation according to their preferences.
Residents will not run out of things to do, with plenty of recreational events and engaging programs. Delightful restaurants and shops are also available nearby, ensuring residents can easily access their needs and leisure. With its vibrant and welcoming environment, residents are guaranteed the finest retirement experience.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 10th out of 70 homes in Connecticut.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 21m per day | ▲ 93% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 40m per day | ▼ 20% State avg: 50m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 6m per day | ▼ 8% State avg: 2h 17m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 51m per day | ▲ 13% State avg: 3h 25m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 14m per day | ▲ 180% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 1h 1m per day | ▲ 118% State avg: 28m per day · National avg: 28m per day |
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
41% of new residents, usually for short-term rehab.
58% of new residents, often for short stays.
1% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #6 / 76Payroll — state benchmarkedThis home is ranked 6th out of 76 homes in Connecticut.Shows total annual staff payroll benchmarked to the Connecticut average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Lower than the Connecticut average: 84%Key information about the people who lead and staff this community.
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Swimming Pool
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
4 routine inspections
6 with issues
0 without issues
Connecticut average: 13 visits/inspections
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Connecticut average: 19 deficiencies
5.5 deficiencies per inspection
Connecticut average: 1.5 deficiencies per inspection
The most recent inspection on February 21, 2025, found no new deficiencies and verified that prior corrections had been implemented. Earlier inspections showed a mixed history with several citations related to resident care, documentation, and safety, including substantiated complaints about failure to support resident council meetings, medication errors, and incident reporting. Inspectors cited issues such as inadequate notification of injuries, incomplete investigations, failure to follow physician orders, and lapses in infection control practices during the COVID-19 pandemic. Complaint investigations were substantiated in multiple cases, including a resident elopement and medication transcription errors, but no fines or enforcement actions were listed in the available reports. The trend suggests improvement in compliance, especially with the most recent follow-up confirming that corrective actions were sustained.
Connecticut average 5.7
Last Health inspection on Dec 2024
Connecticut average 32
Connecticut average 5.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
28 of 30 citations resulted from standard inspections; and 2 of 30 came from combined inspections (standard and complaint).
100% better than Connecticut averageConnecticut average: 0.3
0
100% better than Connecticut averageConnecticut average: 0.7
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 04, 2024
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 04, 2024
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Dec 04, 2024
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 04, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
| Whitney Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Hamden (Whitneyville) | 30 | No | 31 | Studio / 1 Bed / 2 Bed | 17 | 66.7% | A+ | 12 | 33 | 2.8 |
| Atria Larson Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Hamden (Whitneyville) | - | Yes | 50 | Studio / 1 Bed / 2 Bed | 14 | - | - | 8 | 3 | 0.4 |
| Davenport – Dunbar |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Hamden (Whitneyville) | - | No | 68 | Studio / 1 Bed / 2 Bed | - | - | - | 0 | 0 | - |
| Mt Carmel Congregate Housing |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Hamden | - | No | 59 | Studio / 1 Bed / 2 Bed | - | - | - | 0 | 0 | - |
3.1 miles from city center
Estimated distance in miles from Hamden's city center to Whitney Center's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
115% better than Connecticut averageConnecticut average ratio: 1.88:1
8% worse than Connecticut averageConnecticut average: 7.5 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Total hours from contractors
1,789 contractor hours this quarter
| Certified Nursing Assistant | 20 | 20 | 40 | 5,700 | 91 | 100% | 7.2 |
| Registered Nurse | 11 | 9 | 20 | 3,268 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 8 | 5 | 13 | 1,016 | 85 | 93% | 8.2 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 673 | 75 | 82% | 4.7 |
| Administrator | 1 | 0 | 1 | 577 | 67 | 74% | 8.6 |
| Nurse Practitioner | 1 | 0 | 1 | 490 | 56 | 62% | 8.7 |
| Physical Therapy Assistant | 0 | 4 | 4 | 477 | 77 | 85% | 6 |
| RN Director of Nursing | 1 | 0 | 1 | 470 | 59 | 65% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 379 | 50 | 55% | 7.6 |
| Dietitian | 1 | 0 | 1 | 305 | 48 | 53% | 6.4 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 186 | 25 | 27% | 7.5 |
| Physical Therapy Aide | 0 | 1 | 1 | 94 | 28 | 31% | 3.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 56 | 11 | 12% | 5 |
| Medical Director | 0 | 1 | 1 | 52 | 26 | 29% | 2 |
| Qualified Social Worker | 0 | 1 | 1 | 28 | 17 | 19% | 1.6 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 16 | 31 | 34% | 0.5 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
23Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.2
8% worse than Connecticut averageConnecticut average: 10.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.8
18% worse than Connecticut averageConnecticut average: 21.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
29.0%
53% worse than Connecticut averageConnecticut average: 18.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.7%
17% better than Connecticut averageConnecticut average: 24.9%
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
50% better than Connecticut averageConnecticut average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
14.1%
207% worse than Connecticut averageConnecticut average: 4.6%
Percent of long-stay residents with a urinary tract infection
1.8%
6% worse than Connecticut averageConnecticut average: 1.7%
Percent of long-stay residents who lose too much weight
0.0%
100% better than Connecticut averageConnecticut average: 6.3%
Percent of long-stay residents who have depressive symptoms
2.0%
87% better than Connecticut averageConnecticut average: 15.2%
Percent of long-stay residents who received an antipsychotic medication
29.6%
73% worse than Connecticut averageConnecticut average: 17.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
10% better than Connecticut averageConnecticut average: 87.5%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.4%
30% better than Connecticut averageConnecticut average: 70.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Connecticut averageConnecticut average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.0%
25% better than Connecticut averageConnecticut average: 69.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
28.7%
15% worse than Connecticut averageConnecticut average: 25.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.1%
45% better than Connecticut averageConnecticut average: 11.1%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Connecticut averageConnecticut average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.4%
In line with Connecticut averageConnecticut average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
73.0%
44% better than Connecticut averageConnecticut average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Historical financial and operational data for Whitney Center based on CMS SNF Cost Reports.
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