Whitney Center

Nursing Home, Assisted Living, Hospice Care, Memory Care & Respite Care · Hamden, CT

CMS overall rating

200 Leeder Hill Dr, Hamden, CT 06517 View map

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Whitney Center accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Whitney Center accepts Medicare, Medicaid, and private pay.

Overview of Whitney Center

Ideally situated in the thriving neighborhood of Hamden, CT, Whitney Center is a blissful retreat that offers independent living. The community also provides assisted living, memory support, rehabilitation services, and skilled nursing to meet residents’ healthcare needs. With especially designed and spacious floor plans, residents can find the right accommodation according to their preferences.

Residents will not run out of things to do, with plenty of recreational events and engaging programs. Delightful restaurants and shops are also available nearby, ensuring residents can easily access their needs and leisure. With its vibrant and welcoming environment, residents are guaranteed the finest retirement experience.

Facility Direct Line (203) 848-2222

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Connecticut state averages

Total nursing care / resident

4h 58m per day

This facility Connecticut avg (3h 58m per day)

vs Connecticut avg

+25%

3 of 6 metrics below state avg

Standout metric Physical Therapist is +107% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	52m per day	▲ 23% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	39m per day	▼ 21% State avg: 50m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 1m per day	▼ 12% State avg: 2h 17m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 5m per day	▼ 10% State avg: 3h 25m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	10m per day	▲ 107% State avg: 5m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	48m per day	▲ 72% State avg: 28m per day · National avg: 28m per day

Capacity and availability

62 days

59-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

47 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 31 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

67%

Lower than the Connecticut average: 84%

Occupied beds

20 / 30

Average occupied beds in Connecticut homes 102 beds

Facility TypeChronic & Convalescent Nursing Home

StatusActive

IssuanceJanuary 4, 2009

ExpirationMarch 31, 2027

License Number985C

CMS Certification Number75290

Private Room (18 rooms) $610 per day

Semi-Private Room (12 rooms) $559 per day

Staffing

Key information about the people who lead and staff this community.

Spanish

ContactMr. Michael Rambarose, Director

Admin

3 FTE

Registered Nurse

8 FTE

Licensed Practical Nurse

2 FTE

Nursing Assistant

6 FTE

Recreation

1 FTE

Social Services

1 FTE

Food Service Supervisor

1 FTE

Physical Therapy

2 FTE

Occupational Therapy

3 FTE

Speech Therapy

1 FTE

Dietary

5 FTE

Other Staff

3 FTE

Rehabilitation Services

Skilled Nursing Care

Religious ServicesCatholic, Congregational, Episcopal, Jewish, Protestant

Since 2017 · 9 years of data 70 deficiencies 6 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2017 vs. Connecticut state average

Overall vs. CT average

Latest Inspection March 3, 2025

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	CT Average	vs. CT Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	70	19	This facility has 268% more total deficiencies than a typical Connecticut assisted living residence (70 vs. CT avg 19).↑ 268% worse
Deficiencies per year Average deficiencies per year since 2017.	7.8	2.1	This facility has 271% more deficiencies per year than a typical Connecticut assisted living residence (7.8 vs. CT avg 2.1).↑ 271% worse
Deficiencies per inspection Average deficiencies per inspection.	11.7	1.5	This facility has 680% more deficiencies per inspection than a typical Connecticut assisted living residence (11.7 vs. CT avg 1.5).↑ 680% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	CT Average	vs. CT Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	6	13	This facility has 54% fewer total inspections than a typical Connecticut assisted living residence (6 vs. CT avg 13).↓ 54% better

Inspection breakdown

4routine inspections

2licensing inspections

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

February 21, 2025 follow-up confirmed all December 4, 2024 deficiencies were corrected with no new noncompliance found.
December 2, 2024 complaint investigation identified 12 deficiencies including failure to support resident council meetings, inadequate pain and injury management, and poor food temperature documentation.
November 22, 2023 complaint investigation substantiated failures to report and investigate a resident elopement and notify the physician timely.

Show Inspection Reports

Inspections since 2019

Total health inspections 3

Connecticut average 5.7

Last Health inspection on Dec 2024

Total health citations

Connecticut average 32

Citations per inspection

Connecticut average 5.82

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

28 of 30 citations resulted from standard inspections; and 2 of 30 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 7 years)

Critical health citations

100% better than Connecticut average

Connecticut average: 0.3

Serious health citations

100% better than Connecticut average

Connecticut average: 0.7

0 critical citations Connecticut average: 0.3

0 serious citations Connecticut average: 0.7

29 moderate citations Connecticut average: 28.8

1 minor citation Connecticut average: 2.3

Citations history (last 7 years)

Abuse/Neglect moderate citation Dec 04, 2024

Corrected

Abuse/Neglect moderate citation Dec 04, 2024

Corrected

Nutrition moderate citation Dec 04, 2024

Corrected

Quality of Care moderate citation Dec 04, 2024

Corrected

Total staff 135

Employees 77

Contractors 58

Staff to resident ratio 5.87 : 1

215% more staff per resident than Connecticut average

Avg staff/day 22

Average shift 7.2 hours

0% compared with Connecticut average

Total staff hours (quarter) 14,654

Nursing staff breakdown

8 hours

8.2 hours

7.4 hours

Contractor staffing

1,787 contractor hours this quarter

Certified Nursing Assistant: 18 Licensed Practical Nurse: 16 Registered Nurse: 10 Respiratory Therapy Technician: 3 Physical Therapy Assistant: 3 Occupational Therapy Assistant: 3 Physical Therapy Aide: 1 Medical Director: 1 Qualified Social Worker: 1 Occupational Therapy Aide: 1 Speech Language Pathologist: 1

Staff by category


Certified Nursing Assistant	47	18	65	6,996	92	100%	7.4
Registered Nurse	11	10	21	2,281	92	100%	8
Licensed Practical Nurse	13	16	29	1,788	92	100%	8.2
Respiratory Therapy Technician	0	3	3	597	75	82%	4
Nurse Practitioner	1	0	1	518	62	67%	8.4
RN Director of Nursing	1	0	1	492	62	67%	7.9
Physical Therapy Assistant	0	3	3	464	80	87%	5.5
Administrator	1	0	1	451	51	55%	8.8
Mental Health Service Worker	1	0	1	396	50	54%	7.9
Dietitian	1	0	1	294	38	41%	7.7
Clinical Nurse Specialist	1	0	1	184	24	26%	7.6
Occupational Therapy Aide	0	1	1	68	14	15%	4.9
Physical Therapy Aide	0	1	1	53	18	20%	3
Medical Director	0	1	1	52	26	28%	2
Occupational Therapy Assistant	0	3	3	19	26	28%	0.7
Speech Language Pathologist	0	1	1	2	1	1%	1.9
Qualified Social Worker	0	1	1	1	2	2%	0.6

65 Certified Nursing Assistant

% of Days 100%

21 Registered Nurse

% of Days 100%

29 Licensed Practical Nurse

% of Days 100%

3 Respiratory Therapy Technician

% of Days 82%

1 Nurse Practitioner

% of Days 67%

1 RN Director of Nursing

% of Days 67%

3 Physical Therapy Assistant

% of Days 87%

1 Administrator

% of Days 55%

1 Mental Health Service Worker

% of Days 54%

1 Dietitian

% of Days 41%

1 Clinical Nurse Specialist

% of Days 26%

1 Occupational Therapy Aide

% of Days 15%

1 Physical Therapy Aide

% of Days 20%

1 Medical Director

% of Days 28%

3 Occupational Therapy Assistant

% of Days 28%

1 Speech Language Pathologist

% of Days 1%

1 Qualified Social Worker

% of Days 2%

View All Staffing Data in Hamden

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 11.2

8% worse than Connecticut average

Connecticut average: 10.4

Functional decline score 24.8

18% worse than Connecticut average

Connecticut average: 21.1

Long-stay resident measures

Significantly below average Connecticut avg: 3.4

Need for Help with Daily Activities Increased 29.0%

53% worse than Connecticut average

Connecticut average: 18.9%

Low Risk Residents with Bowel/Bladder Incontinence 20.7%

17% better than Connecticut average

Connecticut average: 24.9%

Falls with Major Injury 1.7%

50% better than Connecticut average

Connecticut average: 3.5%

High Risk Residents with Pressure Ulcers 14.1%

207% worse than Connecticut average

Connecticut average: 4.6%

Urinary Tract Infection 1.8%

6% worse than Connecticut average

Connecticut average: 1.7%

Lost Too Much Weight 0.0%

100% better than Connecticut average

Connecticut average: 6.3%

Depressive Symptoms 2.0%

87% better than Connecticut average

Connecticut average: 15.2%

Antipsychotic Use 29.6%

73% worse than Connecticut average

Connecticut average: 17.2%

Pneumococcal Vaccine 96.6%

10% better than Connecticut average

Connecticut average: 87.5%

Short-stay resident measures

Significantly above average Connecticut avg: 3.4

Pneumococcal Vaccine 91.4%

30% better than Connecticut average

Connecticut average: 70.1%

Antipsychotic medication increase 0.0%

100% better than Connecticut average

Connecticut average: 1.5%

Influenza Vaccine 87.0%

25% better than Connecticut average

Connecticut average: 69.8%

Re-hospitalized after SNF stay 28.7%

15% worse than Connecticut average

Connecticut average: 25.0%

Emergency department visits 6.1%

45% better than Connecticut average

Connecticut average: 11.1%

Falls with major injury 0.0%

100% better than Connecticut average

Connecticut average: 0.8%

Ability to care for self at discharge 55.4%

In line with Connecticut average

Connecticut average: 53.7%

Successful return to home or community 73.0%

44% better than Connecticut average

Connecticut average: 50.6%

Breakdown by payment type

Medicare

41% of new residents, usually for short-term rehab.

Typical stay 14 days

Private pay

58% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 4 - 5 years

Total residents 23

Medicare

34.8% of residents

Medicaid

30.4% of residents

Private pay or other

34.8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Whitney Center from 2011–2023, based on CMS SNF Cost Reports.

Occupancy Rate 26.8% ↓ 24.9pp vs 2022

Net Patient Income -$35.3M ↓ ~$6.5M vs 2022

Payroll Costs $16.8M ↑ ~$3.0M vs 2022

Operating Margin -849.3% ↓ 114.6pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	92.0%	94.6%	91.7%	72.1%	76.8%	87.3%	80.4%	74.5%	73.6%	67.2%	71.4%	51.7%	26.8%
Beds	59	59	59	59	59	59	59	59	59	59	59	59	59
Net Income	-$1,270,489	-$6,556,392	-$17,818,241	-$3,635,585	-$2,880,913	-$2,387,145	-$365,246	-$1,744,716	-$2,395,782	$322,077	$1,081,219	-$2,253,911	-$2,933,537
Gross Revenue	$7,792,275	$8,648,001	$8,698,570	$7,223,312	$7,660,462	$9,249,457	$9,576,299	$5,143,543	$9,271,279	$8,700,585	$9,004,926	$6,551,958	$4,157,687
Operating Expenses	$17,809,894	$25,774,369	$26,516,811	$26,184,530	$25,683,799	$27,080,977	$28,070,720	$30,478,912	$32,272,244	$30,107,526	$31,198,844	$32,680,603	$39,467,741
Net Patient Income	-$13,611,964	-$21,474,906	-$17,818,241	-$22,703,461	-$21,806,870	-$22,101,609	-$22,256,838	-$25,335,369	-$26,907,030	-$24,561,708	-$25,457,831	-$28,765,201	-$35,310,054
Net Patient Revenue	$4,197,930	$4,299,463	$8,698,570	$3,481,069	$3,876,929	$4,979,368	$5,813,882	$5,143,543	$5,365,214	$5,545,818	$5,741,013	$3,915,402	$4,157,687
Payroll Costs	$7,615,360	$8,040,293	$8,489,602	$8,527,036	$9,141,420	$9,494,820	$10,605,742	$11,110,882	$12,692,816	$12,871,018	$13,296,450	$13,795,093	$16,773,795
Operating Margin %	-324.3%	-499.5%	-204.8%	-652.2%	-562.5%	-443.9%	-382.8%	-492.6%	-501.5%	-442.9%	-443.4%	-734.7%	-849.3%
Medicare %	8.1%	5.8%	5.2%	7.6%	6.5%	8.6%	11.6%	8.6%	13.7%	11.4%	13.8%	8.8%	9.4%
Medicaid %	9.4%	12.3%	11.3%	7.3%	10.7%	16.0%	19.8%	17.3%	18.5%	22.6%	24.2%	31.3%	26.6%
Private %	82.5%	81.9%	83.5%	85.1%	82.8%	75.4%	68.6%	74.1%	67.8%	66.0%	62.0%	59.9%	64.0%
Net Patient Revenue/Day	$212	$210	$441	$224	$235	$264	$336	$321	$339	$382	$373	$352	$419
Cost/Day	$899	$1,262	$1,343	$1,687	$1,554	$1,437	$1,622	$1,901	$2,037	$2,074	$2,028	$2,934	$3,978
Avg Length of Stay	162.4 days	204.3 days	199.5 days	139.9 days	165.3 days	198.4 days	129.1 days	129.3 days	73.0 days	113.4 days	62.5 days	74.3 days	62.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$4.2M

Net patient income

-$35.3M

Nonprofit Nonprofit Corporation

Net patient revenue

$4.2M

Net patient income

-$35.3M

Other income

$32.4M

Payroll costs

$16.8M 403.4% of net patient revenue

Other operating costs

$22.7M

Total costs

$39.5M

What does this home offer?

Housing Options: Studio / 1 Bed / 2 Bed

Building Type: Mid-rise

Beauty Services

Transportation Services

Housekeeping Services

Social and Recreational Activities

Exercise Programs

Swimming Pool

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (58% of admissions), and a typical private pay stay runs around 2 - 3 months.

Coverage residents most often arrive under.

Medicare 41%

Private pay 58%

Medicaid 1%

Coverage residents most often leave under.

Medicare 37%

Private pay 61%

Medicaid 3%

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The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.


Whitney Center	AL HC MC NH RC	Hamden (Whitneyville)	-	59 Facility 59 CT AVG 111 Rank #95 / 123	A+	31 Facility 31 CT AVG 47 Rank #188 / 264	Studio / 1 Bed / 2 Bed
Hamden Health Care Center	AL MC NH	Hamden	-	153 Facility 153 CT AVG 111 Rank #23 / 123	-	28 Facility 28 CT AVG 47 Rank #194 / 264	Private Rooms
Arden Care Center	AL MC NH	Hamden	-	271 Facility 271 CT AVG 111 Rank #5 / 123	-	66 Facility 66 CT AVG 47 Rank #74 / 264	-

Nursing Home Explorer

Connecticut Home Care Program for Elders

CHCPE

Age 65+

General Connecticut resident, at risk of nursing home placement.

Income Limits State-funded: ~$1,600/month; Medicaid: ~$2,829/month 300% FBR

Asset Limits $1,600 (state), $2,000 (Medicaid, individual).

Two tiers (state and Medicaid); waitlists possible.

Benefits

In-home care (4-6 hours/day) Adult day care (~$70/day) Meals Respite (up to 14 days/year)

Statewide Respite Care Program

CT Respite Care

Age —

General Caregiver of senior with dementia, Connecticut resident.

Income Limits ~$2,500/month individual, varies

Asset Limits $40,000 individual

Limited to dementia caregivers; capped funding.

Benefits

In-home respite (up to 30 days/year) Adult day care (~$70/day)

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+

General Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.

Income Limits (2025) ~$41,000/year individual, adjusted annually

Asset Limits Not specified; focus is income-based.

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Benefits

Personal care (3-5 hours/day) Meals ($5-$7/meal) Housekeeping Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled

General Connecticut resident, enrolled in Medicare Part A/B.

Income Limits (2025) ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.

Asset Limits None since 2023 policy change.

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Benefits

Covers Medicare Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20% of services)

What neighborhood is Whitney Center in?

Whitney Center is in the Whitneyville neighborhood of Hamden.

What languages are spoken at Whitney Center?

The team at Whitney Center speaks Spanish.

Is Whitney Center in a walkable area?

Whitney Center has a walk score of 31. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Whitney Center?

According to CT state health department records, Whitney Center's license number is 985C.

When does Whitney Center's license expire?

According to CT state health department records, Whitney Center's license expires on March 31, 2027.

What is the occupancy rate at Whitney Center?

Whitney Center's occupancy is 67%.

Does Whitney Center operate as a for-profit or non-profit?

Whitney Center is registered as a non-profit in CT.

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Whitney Center

Overview of Whitney Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Room costs

Staffing

Languages Spoken

Leadership

Staff Details (State Data)

Therapy & Rehabilitation

Additional Services

Additional Policies & Features

Amenities & Lifestyle

Contact Whitney Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

65 Certified Nursing Assistant

21 Registered Nurse

29 Licensed Practical Nurse

3 Respiratory Therapy Technician

1 Nurse Practitioner

1 RN Director of Nursing

3 Physical Therapy Assistant

1 Administrator

1 Mental Health Service Worker

1 Dietitian

1 Clinical Nurse Specialist

1 Occupational Therapy Aide

1 Physical Therapy Aide

1 Medical Director

3 Occupational Therapy Assistant

1 Speech Language Pathologist

1 Qualified Social Worker

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

CCRC

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

Places of interest near Whitney Center

Calculate Travel Distance to Whitney Center

Compare Assisted Living around Hamden

Financial Assistance for Assisted Living in Connecticut

Connecticut Home Care Program for Elders

Statewide Respite Care Program

Financial Assistance for
Assisted Living in Connecticut