Willow Point Rehabilitation and Nursing Center

Willow Point Rehabilitation and Nursing Center

Vestal, NY 13850 View Map

Willow Point Rehabilitation and Nursing Center is an Assisted Living Home in New York

Willow Point Rehabilitation and… is an Assisted Living Home in New York

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Overview of Willow Point Rehabilitation and Nursing Center
Willow Point Rehabilitation and Nursing Center has been serving the Vestal, NY community with long-term care, short-term care, and skilled memory care since 1969. The facility provides compassionate care and highly-specialized services, including rehabilitation therapies and skilled nursing. Residents can enjoy a variety of activities and healthy meals.
(607) 763-4400

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.33/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 300

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the state average
Occupancy rate 76.3%
Residents per day (avg) 248
Occupancy rate
76.3%
Residents per day (avg)
248

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

37% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

47% of new residents, often for short stays.

Typical stay 2 months

Medicaid

15% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Governmental home
County
Home revenue
$51.3M
Surplus of revenue
$7.3M
Governmental home County
Home revenue
$51,339,036.00
Surplus of revenue
$7,272,122.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.5M
16.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$35.5M
Total costs $44.0M
Bed community size
300-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.

About this community

License Status
Active
Facility Type
Nursing Home

Additional licensing details

License number: 0364301N
CMS Certification Number: 335291
County: Broome

Ownership & operating entity

Owner name: County of Broome (Public)

Care Services

Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs

All Levels of Care

Long-term care
Short-term care
Memory care

Amenities & Lifestyle

Programs & Activities

Specific Programs
Rehabilitation, Memory Care, Other Services, Amenities, Activities, Dining

Dining & Nutrition

Food Description
Residents enjoy a variety of delicious, healthy meals.

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

125 complaints

41.7 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

60 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

5 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

March 29, 2024: Stipulation & Order #: NH-25-015

A formal agreement with the state to correct serious or repeated issues.

March 29, 2024: Stipulation & Order #: NH-24-048

A formal agreement with the state to correct serious or repeated issues.

January 27, 2023: Stipulation & Order #: NH-23-101

A formal agreement with the state to correct serious or repeated issues.

June 2, 2020: Stipulation & Order #: NH-21-007

A formal agreement with the state to correct serious or repeated issues.

May 18, 2012: Stipulation & Order #: NH-16-016

A formal agreement with the state to correct serious or repeated issues.

Compare Assisted Living around Usa

The information below is reported by the New York State Department of Health.
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Willow Point Rehabilitation and Nursing Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NY 13850
300
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Places of interest near Willow Point Rehabilitation and Nursing Center

Address 0.0 miles from city center

Address Vestal, NY 13850

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

331
Total Staff
164
Employees
167
Contractors
107,967
Total Hours (Quarter)
146
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse268.4 Yes
Licensed Practical Nurse858.7 Yes
Certified Nursing Assistant1678.1 Yes
Staff by Category
Administration
3 staff
7.6hs shift avg
Nursing Staff
286 staff
8.3hs shift avg
Physicians & Practitioners
7 staff
8.2hs shift avg
Therapy Services
19 staff
7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
7.6hs shift avg
Dietary Services
8 staff
7.4hs shift avg
Other Services
5 staff
7.9hs shift avg
Contractor Analysis
48.1%
of total hours from contractors
51,966 contractor hours this quarter
Registered Nurse: 15 Licensed Practical Nurse: 55 Certified Nursing Assistant: 76 Occupational Therapy Assistant: 2 Physical Therapy Aide: 2 Occupational Therapy Aide: 2 Speech Language Pathologist: 3 Physical Therapy Assistant: 6 Respiratory Therapy Technician: 4 Qualified Social Worker: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant917616754,35491100%8.1
Licensed Practical Nurse30558527,22091100%8.7
Registered Nurse1115268,28491100%8.4
RN Director of Nursing8082,9986774%8
Other Dietary Services Staff8082,67391100%7.4
Mental Health Service Worker5052,0346369%7.9
Clinical Nurse Specialist5051,8706369%8.3
Respiratory Therapy Technician0441,5139099%7.4
Speech Language Pathologist0331,3306571%7.1
Physical Therapy Assistant0661,3228290%6.9
Occupational Therapy Aide0228846470%8
Physical Therapy Aide0228086470%7.3
Administrator2027716268%8
Other Social Services Staff2027276268%7.6
Nurse Practitioner2025046369%8
Qualified Social Worker0114836369%7.7
Occupational Therapy Assistant0221265055%2.5
Medical Director011661314%5.1

Health Inspection History

Total Health inspections 3
Near State average
State average: N/A

Last Health inspection on Jun 2025

Total Health citations 22
Near State average
State average: N/A

7.33 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 22 citations
Complaint investigations 4 citations
Breakdown of citations
Critical Health citations 1
Near State average
State average: N/A
Serious Health citations 1
Near State average
State average: N/A
Moderate Health citations 20

Minor Health citations 0
Citations history (last 3 years)
Infection Control moderate citation Jun 13, 2025
Corrected

Nutrition moderate citation Jun 13, 2025
Corrected

Nutrition moderate citation Jun 13, 2025
Corrected

Quality of Care moderate citation Jun 13, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: County Government
Resident Census by Payment Source
256 Total Residents
Medicare 19 (7.4%)
Medicaid 164 (64.1%)
Private Pay/Other 73 (28.5%)
Specialized Care Beds
44 Total Specialty Beds
14.7% of Bed Capacity
44
Alzheimer's / Dementia Beds
14.7%
Programs & Services
Residents' Group
Family Member Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 11.9
21% worse than State average
State average: 9.8
Functional decline score 25.0
38% worse than State average
State average: 18.1
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 25.0%
52% above State average.

Walking Ability Worsened 22.9%
38% above State average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 27.1%
27% above State average.
Safety & clinical stability

Falls with Major Injury 5.5%
85% above State average.

High Risk Residents with Pressure Ulcers 2.2%
70% below State average.

Urinary Tract Infection 3.7%
165% above State average.
Emotional & behavioral wellbeing

Depressive Symptoms 0.2%
99% below State average.

Antipsychotic Use 16.6%
32% above State average.
Preventive care

Pneumococcal Vaccine 99.9%
9% above State average.

Influenza Vaccine 100.0%
5% above State average.
Nutrition & physical health

Lost Too Much Weight 3.8%
38% below State average.
Short-stay resident measures
Pneumococcal Vaccine 96.4%

26% better than State average
Antipsychotic medication increase 1.6%

22% worse than State average
Influenza Vaccine 95.5%

21% better than State average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $242K
This home paid 264% more in fines than the state average.
State average: $66K
Number of Fines 2
This home is near the state average.
State average: 2.0
Payment Denials 0
This home had 100% fewer payment denials than the state average.
State average: 0.1
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Mar 29, 2024
$166K
Civil Money Penalty Jan 27, 2023
$76K

Last updated: Jan 2026

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