Willowbrook

Assisted Living in Florida

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Willowbrook

Assisted Living in Florida

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Overview of Willowbrook

WillowBrook is an assisted living community in Lake City, Florida. It offers a choice of spacious private and companion apartments along with a wide range of services and amenities. Residents can enjoy a variety of activities and dining options while maintaining their independence.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5 ▲ 1.3 Florida average: 3.7/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
5/5 ▲ 1.8 Florida average: 3.2/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5 ▲ 1.3 Florida average: 3.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5 ▲ 0.7 Florida average: 4.3/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Florida state averages

Total nursing care / resident Info This home is ranked 54th out of 175 homes in Florida.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 41m per day
Rank #54 / 175Nurse hours — state benchmarkedThis home is ranked 54th out of 175 homes in Florida.Shows adjusted nurse hours per resident per day benchmarked to the Florida average, with a ranking across 175 Florida SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility Florida avg (4h 25m per day)
vs Florida avg
+29%
Staff typeHours / dayvs state avg
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 5h 3m per day

Capacity and availability

Avg. Length of Stay
162 days

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

56% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

44% of new residents, often for short stays.

Typical stay 11 - 12 months

Finances and operations

Voluntary non-profit community
Home revenue
$32.6M
Surplus of revenue
$5.5M
Voluntary non-profit community
Home revenue
$32.6M Rank #50 / 177Revenue — state benchmarkedThis home is ranked 50th out of 177 homes in Florida.Shows this facility's annual revenue compared to the Florida SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Surplus of revenue
$5.5M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #73 / 177Payroll — state benchmarkedThis home is ranked 73rd out of 177 homes in Florida.Shows total annual staff payroll benchmarked to the Florida average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$9.9M
30.4% of revenue Rank #113 / 177Payroll % — state benchmarkedThis home is ranked 113th out of 177 homes in Florida.Shows payroll as a percentage of revenue versus the Florida average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.2M
Total costs $27.1M
Bed community size
100-bed community
A larger shared setting that may offer more common spaces and organized community services.

Payment Types

Insurance And/or Hmo
Medicaid
Va

About this community

Occupancy

Occupancy rate
59%
Rank #142 / 176Occupancy rate — state benchmarkedThis home is ranked 142nd out of 176 homes in Florida.Shows this facility's occupancy rate versus the Florida average, with its statewide rank out of 176. Higher occupancy signals strong local demand and financial stability.
Lower than the Florida average: 84.3%
Occupied beds
59 / 100
Average residents 108 per day

License Details

Facility TypeAssisted Living Facility
StatusLicensed
IssuanceOctober 23, 2024
ExpirationOctober 22, 2026
CountyColumbia
License Number9909
AwardsBest Assisted Living Community - Lake City Reporter's Readers' Choice Award (5 years)

Ownership & Operating Entity

Willowbrook is legally operated by Ets Willowbrook At Marion Llc, and administrated by Johnathan Coghlan.

Owner NameETS WILLOWBROOK AT MARION LLC
Profit StatusFor-Profit

Staffing

Key information about the people who lead and staff this community.

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

Continuing Care Retirement Community (CCRC)

Amenities & Lifestyle

Private And Companion Apartments
Restaurant-Style Dining
Housekeeping
Exercise
Patios
Porch Areas
Screened Porch
Gazebo
ActivitiesWillowBrook offers a variety of activities that allow for exercise, arts, entertainment, learning, celebrating, and indulgence.
Specific ProgramsDining, Services & Amenities, Activities
Operating HoursMonday-Sunday: 8am-5pm

Dining & Nutrition

Food DescriptionWillowBrook’s dietary team prepares healthy and hearty comfort food that nourishes residents and helps them feel at home.

Activities in this home

Contact Willowbrook

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

23 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Results

13 with citations

10 without citations

Florida average: 16 inspections with citations

Latest inspection

Date March 25, 2025
Standard

33 total citations Rank #10 / 177Health citations — state benchmarkedThis home is ranked 10th out of 177 homes in Florida.Shows this facility's total health deficiency citations benchmarked to the Florida state average, with a ranking across all 177 FL SNFs. Lower citation counts earn a better rank.

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Florida average: 33 citations

1.4 citations per inspection

Florida average: 1.3 citations per inspection

3 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Florida average: 19 deficiencies

0 fines

Florida average: 5 fines

Total amount fined: $12,500.00

Florida average: $11,623.53

Inspection Report Summary for Willowbrook

Willowbrook's most recent inspection, conducted on March 25, 2025, reported that deficiencies were cited. Over a period of 23 inspections from July 27, 2012 to May 20, 2025, the facility received deficiencies in all inspections. A total of 33 line-item deficiencies were identified across these inspections. Common themes observed during inspections included records and documentation, as well as resident care and rights. The facility has demonstrated improvement by correcting previously cited deficiencies, indicating a commitment to addressing concerns and enhancing quality of care.

Compare Assisted Living around Florida The information below is reported by the Florida Agency for Health Care Administration (AHCA).

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Willowbrook
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

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Camellia at Deerwood
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IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

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Financial Assistance for
Assisted Living in Florida

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Senior Community Service Employment Program (SCSEP)

Florida SCSEP (federally funded, state-administered)

Age 55+
General unemployed, low-income, Florida resident.
Income Limits (2025) ~$1,983/month 125% FPL, individual
Asset Limits Not specified; income-focused.
FL

Priority for veterans, rural residents; ~1,000 slots/year.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

Places of interest near Willowbrook

Address 353.2 miles from city center Info Estimated distance in miles from LAKE CITY's city center to Willowbrook's address, calculated via Google Maps.

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