Windsor Court Assisted Living – Palm Springs
Windsor Court Assisted Living – Palm Springs
Overlooking the serene area of Palm Springs, CA, Windsor Court Assisted Living – Palm Springs is an inviting senior living community that offers assisted living and memory care options. The community empowers its residents to thrive and live a comfortable retirement life by offering them various healthcare services tailored to their needs, including support with their daily living activities and specialized memory care services. Residents enjoy blissful day-to-day life in the comfort of their stunning accommodations surrounded by top-notch amenities.
Dedicated to its residents’ fulfillment, the community also conducts a wide array of activities and programs that are designed to elevate residents’ vitality and well-being. Home-made meals and convenient services like housekeeping and laundry are offered to remove the common tiring chores from residents’ plates. Here, residents are provided with whatever they need to live a relaxing way of life.
Inspection Report Summary for Windsor Court Assisted Living – Palm Springs
The Windsor Court Assisted Living facility (facility number 336403366) has been the subject of several unannounced community‑care licensing visits. In early 2021 a case‑management visit confirmed that two individuals—Person #1 and Person #2—had never been hired and that all removal documentation was complete, with no licensing implications. A separate visit in December 2021 followed a special incident report concerning inappropriate behavior between two residents. After reviewing staff and resident records, the licensing analyst determined that no Title 22 violations occurred, and the investigation was closed with no deficiencies noted.
A required annual inspection conducted in March 2022 focused exclusively on infection‑control practices amid the COVID‑19 pandemic. The analyst observed adequate hand‑sanitizer and PPE supplies, confirmed that staff were vaccinated and fit‑tested, and verified that the facility’s mitigation plan, testing, and symptom‑screening procedures met state requirements. The visit ended with an exit interview and no citations.
A markedly different picture emerged in July 2022 when an investigation into complaint #18-AS‑20220706102318 revealed a cluster of safety and rights violations involving Resident R1. R1 had repeatedly inflicted physical violence on other residents, yet these incidents were not reported to the licensing agency and were omitted from the victims’ progress notes, constituting a safety risk and a personal‑rights violation. The facility also failed to conduct a re‑assessment of R1 following a significant behavioral change in June 2022, and staff covertly camouflaged R1’s medication in his morning juice without the resident’s knowledge. Four deficiency citations were issued under Sections Cited 1–7 of the licensing code, covering reporting requirements, record‑keeping, re‑appraisals, and medication concealment. The analyst documented plan‑of‑correction deadlines—mid‑July for reporting and medication issues and late‑July for re‑appraisal and personal‑rights matters—and the facility received an exit interview detailing these deficiencies.
Overall, Windsor Court’s earlier visits reflected routine compliance, particularly with infection‑control protocols during the pandemic. However, the July 2022 findings reveal a pattern of inadequate resident‑safety oversight, poor reporting practices, and a violation of residents’ rights. The licensing agency’s documentation of specific deficiencies and required corrective actions highlights the seriousness of these lapses and the necessity for immediate remediation to protect residents and restore compliance.
This is the number of people who can stay here (Facility Capacity).
Facility Overview
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Facility ID
Unique ID assigned by the California Department of Social Services for this licensed facility.
336403366
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly).
RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal.
LICENSED
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Licensed Since
Date when the facility’s license was first issued by the state.
March 28, 2000
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Licensee / Operator
Entity or organization legally responsible for managing this facility.
WINDSOR COURT ASSISTED LIVING, LLC
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County
The county where the facility is located.
RIVERSIDE
Inspection & Compliance
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All Visits
Sum of inspections, complaint visits, and other administrative visits.
36 visits
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Inspections
Formal inspections conducted by the state’s licensing division.
3 inspections
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Other Visits
Administrative or follow-up visits not related to complaints or inspections.
6 visits
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Complaint Visits
Inspections triggered by official complaints filed with the state.
52 complaints
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Citations
Number of deficiencies or violations found during inspections.
14 citations
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Official Report
Opens the facility's official licensing and inspection record on the state regulatory portal.
View Inspection Reports
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Private Rooms
Building Type: Two-story
Dining Services
Transportation Services
Beauty Services
Recreational Activities
Housekeeping Services
Parking Available
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Type of Care Available
Places of interest near Windsor Court Assisted Living – Palm Springs
1.6 miles from city center
201 S Sunrise Way, Palm Springs, CA 92262
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Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
Community |
Occupancy |
Beds |
Home Revenue |
Owner |
CCN |
|---|---|---|---|---|---|
| ENSIGN PALM I LLC | 89.5% | 99 | $11,423,729.00 | JENKINS, CHARLIE | 56328 |
| PALM SPRINGS HEALTHCARE AND REHABILI | 89.0% | 99 | $18,801,989.00 | PALM SPRINGS HOLDING COMPANY GP LLC | 56229 |
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Frequently Asked Questions
Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:
- Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
- Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
- Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
- Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
- State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
- Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
- Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.
Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.
Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.
We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.
- Finding and ranking the best assisted living facilities
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- Our concierge service helps seniors move into the perfect home for them
- Helping seniors use medicare, medicaid, and other government programs to pay for their homes
- Helping seniors avoid senior homes that have bad service or fraud
- Helping seniors avoid senior homes that have bad service or fraud
- Autobiography & Family History Writing + Research
- Senior-focused concierge medicine
- Senior-focused nutritionist
- Senior-focused personal training
- Memory care specialists
- Custom wheelchairs at all price points.
- Custom hearing aids
- Cosmetic skincare + dermatology
- Companionship: We offer in-person and virtual companionship services. Someone engaging to hang out with or talk to on video chat.
- Senior housing concierge. Our service finds the best senior living options based on your needs, income, and personality.
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