Windsor House

Nursing Home
Overview of Windsor House
Windsor House is a senior care home located in Denton, Texas. It provides 24-hour care, homemade meals, medication management, and scheduled daily activities. The facility focuses on offering personalized care with a low resident-to-caregiver ratio.
(256) 837-8585

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Alabama average: 2.9/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Alabama average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Alabama average: 3.5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
Alabama average: 3.0/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 43m per day

This home provides 15% less nursing time per resident than the state average.

Alabama average: 4h 22m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 117

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Alabama average
Occupancy rate 82.7%
Residents per day (avg) 100
Occupancy rate
82.7%
Residents per day (avg)
100

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

17% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

54% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

30% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Finances and operations

Proprietary home
Corporation
Home revenue
$11.3M
Profit
$173.1K
Proprietary home Corporation
Home revenue
$11,260,639.00
Profit
$173,119.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.9M
34.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.2M
Total costs $11.1M
Bed community size
117-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

License Status
Regular
Facility Type
Nursing Home

Additional licensing details

CMS Certification Number: 015397
County: Madison

Ownership & operating entity

Windsor House is administrated by Bennie Susan Henderson.

Profit status: Limited Liability Company

Care Services

Nursing Services
Licensed Nurses/CNAs
24-Hour Staffing
Staff-to-Resident Ratio: Low Resident to Caregiver Ratio

Amenities & Lifestyle

24 Hour Care
Homemade Meals
Medication Management & Delivery
Diabetic Care and Insulin Administration
Low Resident to Caregiver Ratio
Scheduled Daily Activities
Hospice Care

Programs & Activities

Activities
Scheduled daily activities to keep residents engaged.
Specific Programs
24 Hour Care, Homemade Meals, Medication Management & Delivery, Diabetic Care and Insulin Administration, Scheduled Daily Activities, Hospice Care
Operating Hours
24 hours a day, 7 days a week

Pricing & Financial Information

Dining & Nutrition

Food Description
Homemade meals provided throughout the day.

Compare Nursing Homes around Huntsville

The information below is reported by the Alabama Department of Public Health, Bureau of Health Provider Standards.
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AOP SNF OPERATIONS HOLDINGS LLC
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Signature HealthCARE of Whitesburg Gardens
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SNF

Nursing Homes 24/7 care needed

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SHC LP HOLDINGS LLC
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Windsor House
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

AL 35805
117
No
-
DIVERSICARE LEASING LP
82.7%
$11,247,848.00
$3,906,537.00
34.7%
99.70
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3.7140
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3/5
3/5
1
24
4
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The Health Center at Research Park
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

AL 35806-2457
91
No
-
AHP ORCHARDS LLC
86.2%
$11,882,717.00
$4,268,459.00
35.9%
80.50
1/5
3.9267
1/5
3/5
1/5
1
20
3
+60%
-10%
+7%
Rocket City Rehabilitation and Healthcare Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

AL 35801
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No
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Windsor House

Address 2.9 miles from city center

Address Huntsville, AL 35805

Calculate Travel Distance to Windsor House

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

109
Total Staff
84
Employees
25
Contractors
32,928
Total Hours (Quarter)
44
Avg Staff/Day
8.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse159.3 No
Licensed Practical Nurse119.6 No
Certified Nursing Assistant408.5 No
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
74 staff
8.8hs shift avg
Physicians & Practitioners
6 staff
8hs shift avg
Therapy Services
20 staff
4.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
7.3hs shift avg
Dietary Services
3 staff
6.8hs shift avg
Other Services
1 staff
8.1hs shift avg
Contractor Analysis
7.2%
of total hours from contractors
2,371 contractor hours this quarter
Speech Language Pathologist: 7 Physical Therapy Assistant: 3 Qualified Social Worker: 3 Respiratory Therapy Technician: 3 Medical Director: 1 Nurse Practitioner: 1 Physical Therapy Aide: 5 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4004015,21791100%8.5
Licensed Practical Nurse110114,29491100%9.6
Registered Nurse150154,06791100%9.3
Medication Aide/Technician4042,28791100%9
Clinical Nurse Specialist3031,2966976%8
Nurse Aide in Training3039897077%8.7
Speech Language Pathologist0777177684%5.8
Physical Therapy Aide0555357178%5.5
Qualified Social Worker0335176976%7.3
Administrator1015126470%8
Nurse Practitioner2134976268%8
RN Director of Nursing1014505763%7.9
Other Dietary Services Staff1014386976%6.3
Dietitian2023775156%7.4
Mental Health Service Worker1012603235%8.1
Occupational Therapy Aide0111732224%7.9
Physical Therapy Assistant0331104853%2.1
Respiratory Therapy Technician0331074448%2.2
Medical Director0114867%8
Occupational Therapy Assistant0113678%5.1

Health Inspection History

Inspections
Total health inspections 5

Alabama average 2.9


Last Health inspection on Sep 2023

Total health citations 24
Citations per inspection
4.8

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

15 of 24 citations resulted from standard inspections; and 9 of 24 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 2
186% worse than Alabama average

Alabama average: 0.7


Serious Health citations More info 2
900% worse than Alabama average

Alabama average: 0.2

2 critical citations More info Alabama average: 0.7

2 serious citations More info Alabama average: 0.2

20 moderate citations More info Alabama average: 9.1

0 minor citations More info Alabama average: 0.4
Citations history (last 3 years)
Abuse/Neglect critical citation Sep 20, 2023
Corrected

Abuse/Neglect critical citation Sep 20, 2023
Corrected

Quality of Care moderate citation Sep 20, 2023
Corrected

Quality of Care moderate citation Sep 20, 2023
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: DIVERSICARE
Resident Census by Payment Source
82 Total Residents
Medicare 4 (4.9%)
Medicaid 68 (82.9%)
Private Pay/Other 10 (12.2%)
Specialized Care Beds
30 Total Specialty Beds
25.6% of Bed Capacity
30
Alzheimer's / Dementia Beds
25.6%
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.8
35% better than Alabama average

Alabama average: 8.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.8
12% better than Alabama average

Alabama average: 14.5

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 7.8%
44% better than Alabama average

Alabama average: 13.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 7.2%
55% better than Alabama average

Alabama average: 16.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.4%
72% worse than Alabama average

Alabama average: 13.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.6%
64% worse than Alabama average

Alabama average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.4%
25% better than Alabama average

Alabama average: 5.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.7%
38% better than Alabama average

Alabama average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.9%
28% better than Alabama average

Alabama average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.9%
25% better than Alabama average

Alabama average: 1.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 25.4%
23% worse than Alabama average

Alabama average: 20.7%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 92.8%
In line with Alabama average

Alabama average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than Alabama average

Alabama average: 94.8%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 83.5%
In line with Alabama average

Alabama average: 83.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 3.5%
65% worse than Alabama average

Alabama average: 2.1%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 73.1%
9% worse than Alabama average

Alabama average: 80.3%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $266K
312% higher than Alabama average

Alabama average: $65K

Number of fines 1
58% fewer fines than Alabama average

Alabama average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Alabama average

Alabama average: 0.3

Fines amount comparison
Fines amount comparison
This facility $266K
Alabama average $65K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 24, 2023
$266K

Last updated: Jan 2026

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Financial Aid for Alabama Seniors

Get financial aid guidance

Elderly and Disabled Waiver

Alabama Medicaid E&D Waiver

Age 65+ or disabled, Alabama resident, Medicaid-eligible, requires nursing home-level care but can live in community with support.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple) (excludes home, car).

Must be assessed by a nurse for nursing home-level care need.

Alabama Respite for Caregivers Program

Alabama Respite (via NFCSP)

Caregiver of someone 60+ (or with dementia), Alabama resident.

No strict limit; prioritizes low-income.

Not applicable.

Focus on rural caregivers; limited funding.

SenioRx Prescription Assistance Program

AL SenioRx

Age 55+, Alabama resident, chronic illness requiring daily medication, not fully covered by other drug plans.

~$3,000/month (individual, varies by AAA).

Not strictly enforced; income-focused.

High ROI; saved $43.5M for 6,825 participants in FY 2022.

Weatherization Assistance Program (WAP)

AL WAP

Age 60+ priority, Alabama resident, own or rent home, low-income status.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-driven.

Prioritizes seniors and disabled; limited annual funding.

Section 202 Supportive Housing for the Elderly

AL Section 202

Age 62+, Alabama resident, very low income, able to live independently with support.

~$1,500/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

High demand in urban areas like Birmingham; limited units statewide.

Alabama CARES Program

AL CARES

Caregivers of Alabama residents aged 60+ needing assistance with 3+ daily activities; no age limit for caregivers.

No strict limit; cost-sharing based on recipient’s income (e.g., ~$2,500/month threshold).

Not applicable; focus on need.

Prioritizes caregivers with greatest economic/social need; complements respite programs like AL Lifespan Respite.

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