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Nursing Home in Huntsville

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Windsor House

Nursing Home in Huntsville

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Windsor House

Overview of Windsor House
Windsor House is a senior care home located in Denton, Texas. It provides 24-hour care, homemade meals, medication management, and scheduled daily activities. The facility focuses on offering personalized care with a low resident-to-caregiver ratio.
(256) 837-8585

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
Alabama average: 2.9/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
Alabama average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Alabama average: 3.6/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
Alabama average: 3.0/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 43m per day

This home provides 15% less nursing time per resident than the Alabama average.

Alabama average: 4h 23m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 117

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Alabama average
Occupancy rate 82.7%
Residents per day (avg) 100
Occupancy rate
82.7%
Residents per day (avg)
100

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

17% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

54% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

30% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$11.3M
Profit
$173.1K
Privately-owned community Operated by a business corporation.
Home revenue
$11.3M
Profit
$173.1K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.9M
34.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.2M
Total costs $11.1M
Bed community size
117-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
38 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

About this community

Occupancy

Occupancy rate
83%
In line with Alabama average
Occupied beds
97 / 117
Average residents 97 per day

License Details

Facility TypeNursing Home
StatusRegular
CountyMadison

Additional Licensing Details

CMS Certification Number015397

Ownership & Operating Entity

Windsor House is administrated by Bennie Susan Henderson.

Profit StatusLimited Liability Company

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMelissa Sikes

Staffing & Medical

2 services
24-Hour Staffing
Staff-to-Resident Ratio: Low Resident to Caregiver Ratio

Amenities & Lifestyle

7 amenities
24 Hour Care
Homemade Meals
Medication Management & Delivery
Diabetic Care And Insulin Administration
Low Resident To Caregiver Ratio
Scheduled Daily Activities
Hospice Care
ActivitiesScheduled daily activities to keep residents engaged.
Specific Programs24 Hour Care, Homemade Meals, Medication Management & Delivery, Diabetic Care and Insulin Administration, Scheduled Daily Activities, Hospice Care
Operating Hours24 hours a day, 7 days a week

Pricing & Financial Information

Dining & Nutrition

Food DescriptionHomemade meals provided throughout the day.

Contact Windsor House

Health Inspection History

Inspections
Total health inspections 5

Alabama average 2.9


Last Health inspection on Sep 2023

Total health citations 24

Alabama average 10.4

Citations per inspection
4.8

Alabama average 3.46


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

15 of 24 citations resulted from standard inspections; and 9 of 24 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 2
186% worse than Alabama average

Alabama average: 0.7


Serious Health citations More info 2
900% worse than Alabama average

Alabama average: 0.2

2 critical citations More info Alabama average: 0.7

2 serious citations More info Alabama average: 0.2

20 moderate citations More info Alabama average: 9.1

0 minor citations More info Alabama average: 0.4
Citations history (last 3 years)
Abuse/Neglect critical citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Sep 20, 2023
Corrected

Abuse/Neglect critical citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Sep 20, 2023
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Sep 20, 2023
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Sep 20, 2023
Corrected

Compare Nursing Homes around Huntsville The information below is reported by the Alabama Department of Public Health, Bureau of Health Provider Standards.

5 facilities compared · CMS & AL Dept. of Health data · Updated Apr 2026

Filter by care type
Brookshire Healthcare Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Huntsville
129
82.0%
+2%
4.78
-26%
+9%
0
8
2.7
0
117
-
36
Aop Snf Operations Holdings Llc
$11.0M
$3.6M
32.7%
15127
Signature HealthCARE of Whitesburg Gardens
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Huntsville
159
64.9%
-20%
4.56
+47%
+4%
3
20
6.7
3
107
-
51
Shc Lp Holdings Llc
$16.2M
$4.2M
25.6%
15116
Windsor House
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Huntsville
117
82.7%
+2%
3.71
+44%
-15%
1
24
4.8
4
100
-
-
Diversicare Leasing Lp
$11.2M
$3.9M
34.7%
15397
The Health Center at Research Park
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Huntsville
91
86.2%
+7%
3.93
+60%
-10%
1
20
6.7
3
81
-
-
Ahp Orchards Llc
$11.9M
$4.3M
35.9%
15458
Rocket City Rehabilitation and Healthcare Center
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Huntsville
159
-
-
-
-
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
-
-

Places of interest near Windsor House

Address 2.9 miles from city center

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 109
Employees 84
Contractors 25
Staff to resident ratio 1.33:1
15% worse than Alabama average

Alabama average ratio: 1.57:1

Avg staff/day 44
Average shift 8.2 hours
0% compared with Alabama average

Alabama average: 7.9 hours

Total staff hours (quarter) 32,928
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 11
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 40
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

7.2%

2,371 contractor hours this quarter

Speech Language Pathologist: 7 Physical Therapy Aide: 5 Physical Therapy Assistant: 3 Qualified Social Worker: 3 Respiratory Therapy Technician: 3 Medical Director: 1 Nurse Practitioner: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant4004015,21791100%8.5
Licensed Practical Nurse110114,29491100%9.6
Registered Nurse150154,06791100%9.3
Medication Aide/Technician4042,28791100%9
Clinical Nurse Specialist3031,2966976%8
Nurse Aide in Training3039897077%8.7
Speech Language Pathologist0777177684%5.8
Physical Therapy Aide0555357178%5.5
Qualified Social Worker0335176976%7.3
Administrator1015126470%8
Nurse Practitioner2134976268%8
RN Director of Nursing1014505763%7.9
Other Dietary Services Staff1014386976%6.3
Dietitian2023775156%7.4
Mental Health Service Worker1012603235%8.1
Occupational Therapy Aide0111732224%7.9
Physical Therapy Assistant0331104853%2.1
Respiratory Therapy Technician0331074448%2.2
Medical Director0114867%8
Occupational Therapy Assistant0113678%5.1
40 Certified Nursing Assistant
% of Days 100%
11 Licensed Practical Nurse
% of Days 100%
15 Registered Nurse
% of Days 100%
4 Medication Aide/Technician
% of Days 100%
3 Clinical Nurse Specialist
% of Days 76%
3 Nurse Aide in Training
% of Days 77%
7 Speech Language Pathologist
% of Days 84%
5 Physical Therapy Aide
% of Days 78%
3 Qualified Social Worker
% of Days 76%
1 Administrator
% of Days 70%
3 Nurse Practitioner
% of Days 68%
1 RN Director of Nursing
% of Days 63%
1 Other Dietary Services Staff
% of Days 76%
2 Dietitian
% of Days 56%
1 Mental Health Service Worker
% of Days 35%
1 Occupational Therapy Aide
% of Days 24%
3 Physical Therapy Assistant
% of Days 53%
3 Respiratory Therapy Technician
% of Days 48%
1 Medical Director
% of Days 7%
1 Occupational Therapy Assistant
% of Days 8%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
82 residents
Residents by payment source
Medicare
4 residents (4.9%)
Medicaid
68 residents (82.9%)
Private pay or other
10 residents (12.2%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.8
35% better than Alabama average

Alabama average: 8.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.8
12% better than Alabama average

Alabama average: 14.5

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 7.8%
44% better than Alabama average

Alabama average: 13.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 7.2%
55% better than Alabama average

Alabama average: 16.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.4%
72% worse than Alabama average

Alabama average: 13.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.6%
64% worse than Alabama average

Alabama average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.4%
25% better than Alabama average

Alabama average: 5.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.7%
38% better than Alabama average

Alabama average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.9%
28% better than Alabama average

Alabama average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.9%
25% better than Alabama average

Alabama average: 1.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 25.4%
23% worse than Alabama average

Alabama average: 20.7%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 92.8%
In line with Alabama average

Alabama average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than Alabama average

Alabama average: 94.8%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 83.5%
In line with Alabama average

Alabama average: 83.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 3.5%
65% worse than Alabama average

Alabama average: 2.1%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 73.1%
9% worse than Alabama average

Alabama average: 80.3%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $266K
312% higher than Alabama average

Alabama average: $65K

Number of fines 1
58% fewer fines than Alabama average

Alabama average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Alabama average

Alabama average: 0.3

Fines amount comparison
Fines amount comparison
This facility $266K
Alabama average $65K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 24, 2023
$266K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Alabama Seniors

Get financial aid guidance

Elderly and Disabled Waiver

Alabama Medicaid E&D Waiver

Age 65+ or disabled, Alabama resident, Medicaid-eligible, requires nursing home-level care but can live in community with support.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple) (excludes home, car).

Must be assessed by a nurse for nursing home-level care need.

Alabama Respite for Caregivers Program

Alabama Respite (via NFCSP)

Caregiver of someone 60+ (or with dementia), Alabama resident.

No strict limit; prioritizes low-income.

Not applicable.

Focus on rural caregivers; limited funding.

SenioRx Prescription Assistance Program

AL SenioRx

Age 55+, Alabama resident, chronic illness requiring daily medication, not fully covered by other drug plans.

~$3,000/month (individual, varies by AAA).

Not strictly enforced; income-focused.

High ROI; saved $43.5M for 6,825 participants in FY 2022.

Weatherization Assistance Program (WAP)

AL WAP

Age 60+ priority, Alabama resident, own or rent home, low-income status.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-driven.

Prioritizes seniors and disabled; limited annual funding.

Section 202 Supportive Housing for the Elderly

AL Section 202

Age 62+, Alabama resident, very low income, able to live independently with support.

~$1,500/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

High demand in urban areas like Birmingham; limited units statewide.

Alabama CARES Program

AL CARES

Caregivers of Alabama residents aged 60+ needing assistance with 3+ daily activities; no age limit for caregivers.

No strict limit; cost-sharing based on recipient’s income (e.g., ~$2,500/month threshold).

Not applicable; focus on need.

Prioritizes caregivers with greatest economic/social need; complements respite programs like AL Lifespan Respite.

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