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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 93rd out of 118 homes in Alabama.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 27m per day | ▼ 29% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 35m per day | ▼ 26% State avg: 47m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 41m per day | ▼ 33% State avg: 2h 30m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 43m per day | ▼ 17% State avg: 3h 17m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ■ Avg State avg: 2m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 16m per day | ▼ 27% State avg: 22m per day · National avg: 28m per day |
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
17% of new residents, usually for short-term rehab.
54% of new residents, often for short stays.
30% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #70 / 117Payroll — state benchmarkedThis home is ranked 70th out of 117 homes in Alabama.Shows total annual staff payroll benchmarked to the Alabama average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Similar to the Alabama average: 80.8%Windsor House is administrated by Bennie Susan Henderson.
Key information about the people who lead and staff this community.
In Alabama, the Department of Public Health, Bureau of Health Provider Standards conducts unannounced surveys to ensure facilities meet state licensing and federal certification safety standards.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Alabama average: 1 complaint visit
Alabama average: 1 inspection
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Alabama average: 17 deficiencies
This facility’s inspection record is problematic, showing repeated failures to prevent and report resident abuse, maintain a safe environment, and address behavioral health needs as of September 20, 2023, with five cited deficiencies. Earlier, on August 24, 2023, inspectors flagged four deficiencies including unsafe medication practices, poor infection control, incomplete documentation, and unresolved maintenance issues. The pattern of deficiencies and substantiated complaints indicates ongoing compliance problems with resident safety and care protocols.
Alabama average 2.9
Last Health inspection on Sep 2023
Alabama average 10.4
Alabama average 3.46
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 24 citations resulted from standard inspections; and 9 of 24 resulted from complaint investigations.
186% worse than Alabama averageAlabama average: 0.7
2
900% worse than Alabama averageAlabama average: 0.2
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 20, 2023
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 20, 2023
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 20, 2023
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 20, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Windsor House is located in Huntsville, Alabama.
Here are the financial assistance programs available to residents in Alabama.
2.9 miles from city center
Estimated distance in miles from Huntsville's city center to Windsor House's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
15% worse than Alabama averageAlabama average ratio: 1.57:1
0% compared with Alabama averageAlabama average: 7.9 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursNo contractors work on this role.
Total hours from contractors
2,371 contractor hours this quarter
| Certified Nursing Assistant | 40 | 0 | 40 | 15,217 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 11 | 0 | 11 | 4,294 | 91 | 100% | 9.6 |
| Registered Nurse | 15 | 0 | 15 | 4,067 | 91 | 100% | 9.3 |
| Medication Aide/Technician | 4 | 0 | 4 | 2,287 | 91 | 100% | 9 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,296 | 69 | 76% | 8 |
| Nurse Aide in Training | 3 | 0 | 3 | 989 | 70 | 77% | 8.7 |
| Speech Language Pathologist | 0 | 7 | 7 | 717 | 76 | 84% | 5.8 |
| Physical Therapy Aide | 0 | 5 | 5 | 535 | 71 | 78% | 5.5 |
| Qualified Social Worker | 0 | 3 | 3 | 517 | 69 | 76% | 7.3 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 2 | 1 | 3 | 497 | 62 | 68% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 450 | 57 | 63% | 7.9 |
| Other Dietary Services Staff | 1 | 0 | 1 | 438 | 69 | 76% | 6.3 |
| Dietitian | 2 | 0 | 2 | 377 | 51 | 56% | 7.4 |
| Mental Health Service Worker | 1 | 0 | 1 | 260 | 32 | 35% | 8.1 |
| Occupational Therapy Aide | 0 | 1 | 1 | 173 | 22 | 24% | 7.9 |
| Physical Therapy Assistant | 0 | 3 | 3 | 110 | 48 | 53% | 2.1 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 107 | 44 | 48% | 2.2 |
| Medical Director | 0 | 1 | 1 | 48 | 6 | 7% | 8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 36 | 7 | 8% | 5.1 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
82Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.8
35% better than Alabama averageAlabama average: 8.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.8
12% better than Alabama averageAlabama average: 14.5
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
7.8%
44% better than Alabama averageAlabama average: 13.9%
Percent of long-stay residents whose ability to move independently worsened
7.2%
55% better than Alabama averageAlabama average: 16.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.4%
72% worse than Alabama averageAlabama average: 13.6%
Percent of long-stay residents experiencing one or more falls with major injury
5.6%
64% worse than Alabama averageAlabama average: 3.4%
Percent of long-stay high risk residents with pressure ulcers
4.4%
25% better than Alabama averageAlabama average: 5.9%
Percent of long-stay residents with a urinary tract infection
1.7%
38% better than Alabama averageAlabama average: 2.7%
Percent of long-stay residents who lose too much weight
3.9%
28% better than Alabama averageAlabama average: 5.4%
Percent of long-stay residents who have depressive symptoms
0.9%
25% better than Alabama averageAlabama average: 1.2%
Percent of long-stay residents who received an antipsychotic medication
25.4%
23% worse than Alabama averageAlabama average: 20.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.8%
In line with Alabama averageAlabama average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than Alabama averageAlabama average: 94.8%
Number of hospitalizations per 1,000 long-stay resident days.
1.71
15% better than Alabama averageAlabama average: 2.00
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.47
38% worse than Alabama averageAlabama average: 1.79
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.5%
In line with Alabama averageAlabama average: 83.7%
Percent of short-stay residents who newly received an antipsychotic medication
3.5%
65% worse than Alabama averageAlabama average: 2.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
73.1%
9% worse than Alabama averageAlabama average: 80.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.1%
11% worse than Alabama averageAlabama average: 24.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.9%
21% worse than Alabama averageAlabama average: 11.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Alabama averageAlabama average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
19.2%
64% worse than Alabama averageAlabama average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
47.4%
6% worse than Alabama averageAlabama average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
312% higher than Alabama averageAlabama average: $65K
58% fewer fines than Alabama averageAlabama average: 2.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Alabama averageAlabama average: 0.3
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Aug 24, 2023 · $266K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 24, 2023Last updated: Jan 2026
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| Windsor House |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
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| Rocket City Rehabilitation and Healthcare Center | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
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Historical financial and operational data for Windsor House based on CMS SNF Cost Reports.
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