Inspection Reports for
Woodland Terrace of New Palestine

IN, 46163

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 0.5 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

88% better than Indiana average
Indiana average: 4.2 deficiencies/year

Deficiencies per year

4 3 2 1 0
2022
2023
2024
2025

Census

Latest occupancy rate 85 residents

Based on a February 2025 inspection.

This facility has shown a decline in demand based on occupancy rates.

Occupancy over time

63 70 77 84 91 98 Dec 2022 Mar 2023 Mar 2024 Feb 2025

Inspection Report

Census: 85 Deficiencies: 2 Date: Feb 7, 2025

Visit Reason
This visit was for a State Residential Licensure Survey conducted on February 6 and 7, 2025.

Findings
The facility was found deficient in maintaining water temperatures within safe limits in residents' rooms on the memory care unit and in appropriately storing refrigerated and frozen foods in the kitchen, potentially affecting all residents.

Deficiencies (2)
Failed to maintain water temperatures between 100 and 120 degrees Fahrenheit at point of use for 2 of 3 residents on the memory care unit.
Failed to appropriately store refrigerated and frozen foods in the kitchen, exposing food to air and contamination.
Report Facts
Residential Census: 85 Water temperature readings: 127.5 Water temperature readings: 125 Hot water heater setting: 145 Corrected water temperature: 118 Water temperature audit sample: 75 Food storage audit completion date: Mar 15, 2025

Employees mentioned
NameTitleContext
Crystal HaydenExecutive DirectorInterviewed and signed the report
Environmental Services DirectorConducted water temperature checks and described ongoing issues with mixing valve adjustments
Wellness DirectorParticipated in facility tour during inspection
Culinary Services DirectorConducted kitchen tour and food storage audit

Inspection Report

Renewal
Census: 74 Deficiencies: 0 Date: Mar 13, 2024

Visit Reason
This visit was for a State Residential Licensure Survey conducted on March 12 and 13, 2024.

Findings
Woodland Terrace of New Palestine was found to be in compliance with 410 IAC 16.2-5 in regard to the State Residential Licensure Survey.

Inspection Report

Complaint Investigation
Census: 82 Deficiencies: 0 Date: Mar 16, 2023

Visit Reason
This visit was for the Investigation of Complaint IN00403471.

Complaint Details
Complaint IN00403471 was investigated and found to have no deficiencies related to the allegations.
Findings
No deficiencies related to the allegations were cited. The facility was found to be in compliance with 410 IAC 16.2-5 regarding the complaint investigation.

Report Facts
Residential Census: 82

Inspection Report

Complaint Investigation
Census: 89 Deficiencies: 0 Date: Dec 21, 2022

Visit Reason
This visit was for a State Residential Licensure Survey which included the investigation of Complaints IN00384149 and IN00385160.

Complaint Details
Complaint IN00384149 - Substantiated with no deficiencies cited. Complaint IN00385160 - Substantiated with no deficiencies cited.
Findings
Both complaints were substantiated but no deficiencies related to the allegations were cited. The facility was found to be in compliance with the State Residential Licensure Survey requirements.

Report Facts
Residential Census: 89

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