The Courtyards LLC
Senior Care & Assisted Living · Hamburg, NY
The Courtyards LLC
Senior Care & Assisted Living · Hamburg, NY
The Courtyards occupies a well-positioned stretch of South Park Avenue in Hamburg, an Erie County suburb with a Walk Score of 79, where most everyday errands are reachable on foot. At 133 beds, it is among the larger assisted living communities in the county, with nursing services and 24-hour staffing running continuously throughout the building.
Individual call systems are installed facility-wide, giving residents a direct line to staff at any hour. Rehabilitation services are available on-site.
A chapel serves residents for whom religious practice is part of daily routine, and religious services are organized regularly. The salon rounds out the on-site amenities. Visiting hours are set at 9:30 am to 3 pm daily, which is worth noting for families planning regular drop-ins.
New York’s Department of Health, Office of Aging and Long Term Care conducts inspection oversight for adult homes statewide. Inspection themes at The Courtyards have touched on care planning and documentation.
For older adults in Erie County who need consistent nursing-level support in a community setting, The Courtyards covers the foundational bases: continuous staffing, on-site rehabilitation, call systems, and a walkable suburban location that keeps outside access practical without depending on it.
133-bed community Rank #381 / 739Bed count — State benchmarkedThis home is ranked 381st out of 739 homes in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 79 / 100 Rank #472 / 1169Walk Score — State benchmarkedThis home is ranked 472nd out of 1169 homes in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeAdult Home
StatusActive
CountyErie
License Number240-F-872
Owner NameThe Courtyards LLC
Safety FeaturesIndividual call systems, 24-hour staffing
Rehabilitation Services
Nursing Services
Pets not allowed
Visitor PolicyVisiting hours are 9:30 am to 3 pm daily.
HousekeepingYes
Linen ServiceYes
Salon
Housekeeping And Laundry Services
Chapel
Activities
Specific ProgramsResident Care
Religious Services
Touring HoursVisiting hours are 9:30 am to 3 pm daily.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
0 enforcement actions
13 violations
10 complaints
14 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
9 points above the New York average for assisted living residences (83/100)
Rank #117 / 608 in New York Inspection Score — State benchmarked This home is ranked 117th out of 608 homes in New York for inspection score. Shows this facility's inspection score compared to the New York average among 608 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 92 out of 100. Letter grade A-. 9 points above the New York average for assisted living residences (83/100)
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
2 Worse
Metrics worse than New York average:
• Inspections with violations (75% above)
• Inspection violation rate (14% above) 5 Better Metrics better than New York average:
• Total violations (10% below)
• Violations per inspection (44% below)
• Complaint visits (100% below)
• Total complaints (87% below)
• Complaints per year (87% below)
• Inspections with violations (75% above)
• Inspection violation rate (14% above) 5 Better Metrics better than New York average:
• Total violations (10% below)
• Violations per inspection (44% below)
• Complaint visits (100% below)
• Total complaints (87% below)
• Complaints per year (87% below)
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 14 | 9 | This facility has had 56% more total inspections than the New York average (14 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 56% more |
|
Inspections with violations
Inspections that resulted in at least one regulatory violation.
| 7 | 4 | This facility has 75% more inspections with violations than a typical New York assisted living residence (7 vs. NY avg 4).↑ 75% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 50% | 44% | This facility has 6 percentage points higher inspection violation rate than a typical New York assisted living residence (50% vs. NY avg 44%).↑ 6% worse Rank #1 / 319 Inspection violation rate — State benchmarked This home is ranked 1st out of 319 homes in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 0 | 6 | This facility has 100% fewer complaint visits than a typical New York assisted living residence (0 vs. NY avg 6).↓ 100% better Rank #259 / 319 Complaint visits — State benchmarked This home is ranked 259th out of 319 homes in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 13 | 14.5 | This facility has 10% fewer total violations than a typical New York assisted living residence (13 vs. NY avg 14.5).↓ 10% better Rank #1 / 319 Total violations — State benchmarked This home is ranked 1st out of 319 homes in New York for violations. Shows this facility's violations compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Violations per inspection
Average violations per inspection.
| 0.9 | 1.6 | This facility has 44% fewer violations per inspection than a typical New York assisted living residence (0.9 vs. NY avg 1.6).↓ 44% better Rank #1 / 319 Violations per inspection — State benchmarked This home is ranked 1st out of 319 homes in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 10 | 79 | This facility has 87% fewer total complaints than a typical New York assisted living residence (10 vs. NY avg 79).↓ 87% better |
|
Complaints per year
Average complaints per year since 2021.
| 2 | 15.8 | This facility has 87% fewer complaints per year than a typical New York assisted living residence (2 vs. NY avg 15.8).↓ 87% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- June 26, 2025 complaint investigation found no violations or deficiencies.
- March 6, 2025 inspection cited one records and reports violation; no complaints were substantiated.
- February 26, 2025 renewal inspection identified three environmental standards violations, continuing a pattern of facility condition issues.
Lawsuit overview for The Courtyards LLC
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
17
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
17
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
1
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
1
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
16
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
16
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2012
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2012
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2025
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2025
Next Court Date
Next scheduled court appearance on record across active cases.
Jun 26, 2026
Next scheduled court appearance on record across active cases.
Jun 26, 2026Places of interest near The Courtyards LLC
0.0 miles from city center
Estimated distance in miles from Hamburg's city center to The Courtyards LLC's address, calculated via Google Maps.
Calculate Travel Distance to The Courtyards LLC
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Compare Senior Care around the area
Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
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NY AVG
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NY AVG
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80
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NY AVG
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96
NY AVG
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#43 / 608 | 7 | - | 6 | - | - | Studio / 1 Bed / 2 Bed |
| The Courtyards LLC | SC AL | Hamburg | 133
Facility
133
NY AVG
160
Rank
#381 / 739 | No |
79
Facility
79
NY AVG
63
Rank
#472 / 1169 | - | 92
Facility
92
NY AVG
83
Rank
#117 / 608 | 14 | 0%
Facility
0%
NY AVG
44.4%
Rank
#1 / 319 | 0
Facility
0
NY AVG
6
Rank
#259 / 319 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 319 | 0
Facility
0
NY AVG
1.6
Rank
#1 / 319 | - |
| The Nottingham | SC AL IL MC NH SNF | Jamesville (Nottingham Road) | 64
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64
NY AVG
160
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#634 / 739 | No |
0
Facility
0
NY AVG
63
Rank
#1154 / 1169 | Loretto Adult Community, Inc | 84
Facility
84
NY AVG
83
Rank
#289 / 608 | 13 | 46.2%
Facility
46.2%
NY AVG
44.4%
Rank
#186 / 319 | 8
Facility
8
NY AVG
6
Rank
#244 / 319 | 7
Facility
7
NY AVG
14.5
Rank
#209 / 319 | 0.5
Facility
0.5
NY AVG
1.6
Rank
#145 / 319 | Private / Semi-Private Rooms |
| Peconic Landing at Southold | SC AL IL MC NH RC SNF | Greenport | 60
Facility
60
NY AVG
160
Rank
#641 / 739 | No |
74
Facility
74
NY AVG
63
Rank
#540 / 1169 | Peconic Landing At Southold, Inc (Not For Profit) | 92
Facility
92
NY AVG
83
Rank
#117 / 608 | 7 | - | - | - | - | - |
Frequently Asked Questions about The Courtyards LLC
Is The Courtyards LLC in a walkable area?
The Courtyards LLC has a walk score of 79. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of The Courtyards LLC?
According to NY state health department records, The Courtyards LLC's license number is 240-F-872.
Are pets allowed at The Courtyards LLC?
No, The Courtyards LLC has a no-pet policy.
How many beds does The Courtyards LLC have?
The Courtyards LLC has 133 beds.
Are there photos of The Courtyards LLC?
Yes — there are 5 photos of The Courtyards LLC in the photo gallery on this page.
What is the address of The Courtyards LLC?
The Courtyards LLC is located at 5285 South Park Avenue, Hamburg, NY 14075.
What is the phone number of The Courtyards LLC?
(716) 649-9111 will put you in contact with the team at The Courtyards LLC.
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