Quality of care and staff professionalism
The staff at Wesley Palms is consistently praised for their attentiveness and warmth, fostering a friendly and engaging environment for residents and visitors alike.

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Nestled in the heart of San Diego, California, Wesley Palms is an award-winning, modern, multi-level retirement community that offers captivating views of Mission Bay and the Pacific Ocean. Tailored to meet its residents’ unique needs and desires, Wesley Palms provides a lifestyle where the freedom to relax and enjoy life to the fullest is complemented by the assurance that everything is meticulously taken care of. With independent senior living, assisted living, and memory care offerings, Wesley Palms exudes elegance, creating a setting where residents can truly thrive.
The landscaped grounds surrounding Wesley Palms evoke the warmth and tranquility of an established neighborhood park, providing a breathtaking backdrop for residents to explore, bask in the San Diego sunshine, and connect with friends. These lush surroundings become integral to a life filled with fun, relaxation, and endless possibilities. Whether one seeks an active lifestyle, engaging social opportunities, or simply a place to savor life’s moments, Wesley Palms extends a warm invitation to make a move. Within this exceptional senior living community, residents can discover the warmth, inspiration, and fulfillment that await them, creating a haven where every day is an opportunity to embrace the best of life.
The staff at Wesley Palms is consistently praised for their attentiveness and warmth, fostering a friendly and engaging environment for residents and visitors alike.
The grounds and living spaces at Wesley Palms are highlighted for their beauty and thoughtful design, with spacious, contemporary accommodations and well-maintained outdoor areas that surpass expectations.
Wesley Palms offers a comprehensive range of care and activities, with a well-run life-enrichment program and a full spectrum of care options, making it an attractive and versatile choice for aging loved ones.
May provide extensive amenities, services and programs.
Lower occupancy suggests more openings may be available.
California average: 72%
Wesley Palms is legally operated by FRONT PORCH COMMUNITIES AND SERVICES.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
California average: 14 visits
4 total complaint visits
9 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
12 total complaint visits
7 other visits
Investigations can have many visits.
California average: 10 complaint investigations
California average: 4 official inspections
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 9 citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
WESLEY PALMS, a 740‑type community care facility located at 2404 Loring Street, San Diego, has demonstrated overall compliance with California’s licensing standards across multiple visits between August 2021 and April 2023. In the August 5, 2021 Case Management “Other” visit, the team conducted a technical‑assistance walk‑through of the facility’s COVID‑19 mitigation plan—covering disinfection, testing, vaccination, screening, and PPE usage. The visit resulted in no deficiencies cited, indicating that the facility’s pandemic protocols were both documented and operational.
The most significant compliance issue emerged in the unannounced Case Management visit of September 14, 2021. The Licenses Program Analysts followed up on self‑reported incidents from December 2018 involving a staff member (S1) who stole residents’ credit/debit cards and used the information for personal expenses. The investigation confirmed that S1’s fraudulent activity constituted a health and safety violation under Health and Safety Code 1569.58, leading to a citation and a Plan of Correction. S1 was later sentenced to four years in county prison in May 2021. This incident remains a historical deficiency; the facility has not reported similar incidents since.
Subsequent visits in January and April 2023 focused on resident safety incidents reported by the facility itself. In January, a resident (R1) inadvertently left the facility and was later located unharmed; the visit confirmed that the resident’s Absentee Notification Plan was properly followed and that no deficiencies were identified. A parallel January visit addressed infection control, reviewing the facility’s COVID‑19 mitigation measures, and likewise found no violations. In April, the facility self‑reported missed antibiotic doses for R1; the visit noted that the medication error did not result in adverse health effects and that staff promptly addressed the issue with the resident’s responsible party and physician. No deficiencies were cited.
Across all visits, WESLEY PALMS has maintained a pattern of prompt self‑reporting and corrective action for isolated incidents, with no recurring deficiencies identified. The facility’s ongoing technical assistance visits and timely responses suggest sustained compliance with licensing requirements and a commitment to resident safety and well‑being.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
8.9 miles from city center
Wesley Palms Retirement Community, 2404 Loring St, San Diego, CA 92109
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