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Willow Falls Senior Living
Willow Falls Senior Living
Willow Falls, located in Crest Hill, IL, is an exemplary senior living community offering independent living, assisted living, and memory care services. This community offers a worry-free retirement experience by providing quality services and amenities in the comfort of a secure environment surrounded by trees and beautifully landscaped lawns. As part of the independent living setup, utilities are already included in the monthly rent, taking away the mental load of balancing finances for home bills.
Additionally, the community also offers chef-prepared meals, and bi-weekly housekeeping services for better convenience. Transportation for outside appointments such as getting medical services, going on shopping trips or outings, are also offered. Furthermore, the community’s calendar is packed with planned activities, events, and entertainment, providing residents with new experiences as well as opportunities to live their life to the fullest.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
This home usually has availability
Lower occupancy suggests more openings may be available.
About this community
Occupancy
License details
Ownership & operating entity
Willow Falls Senior Living is legally operated by WILLOW FALLS AL OPERATIONS, LLC.
Type Of Units
Care Services
Types of Care at Willow Falls Senior Living
Inspection History
In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.
9 visits/inspections
2 visits/inspections triggered by complaints
3 other visits
Breakdown by inspection type
- 2 licensing inspections
- 2 complaint investigations
- 2 incident investigations
- 3 other inspections
Latest inspection
Inspection history
13 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Willow Falls Senior Living
The most recent inspection on October 14, 2025, involved a plan of correction following substantiated complaints related to an incident reported in September 2025. Earlier inspections noted deficiencies including failure to meet residency requirements, verbal abuse by staff, incomplete dementia training, and issues with service plans and abuse prevention. Inspectors cited problems with resident care, staff training, and timely reporting of abuse incidents. Complaint investigations included substantiated findings of verbal abuse and failure to report alleged abuse promptly, but fines or enforcement actions were not listed in the available reports. The facility’s record shows recurring issues with abuse prevention and staff training, with some corrective actions documented but no clear pattern of sustained improvement.
Compare Independent Living around Illinois The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Places of interest near Willow Falls Senior Living
1.1 miles from city center — 7.13 miles to nearest hospital (Silver Cross Hospital)
1681 Willow Cir Dr, Crest Hill, IL 60403
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Guides for Better Senior Living
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