Occupancy rate
76%
Higher than the Illinois average: 69.3%Willow Falls Senior Living
Independent Living, Assisted Living & Memory Care · Illinois, IL
Willow Falls Senior Living
Independent Living, Assisted Living & Memory Care · Illinois, IL
Willow Falls, located in Crest Hill, IL, is an exemplary senior living community offering independent living, assisted living, and memory care services. This community offers a worry-free retirement experience by providing quality services and amenities in the comfort of a secure environment surrounded by trees and beautifully landscaped lawns. As part of the independent living setup, utilities are already included in the monthly rent, taking away the mental load of balancing finances for home bills.
Additionally, the community also offers chef-prepared meals, and bi-weekly housekeeping services for better convenience. Transportation for outside appointments such as getting medical services, going on shopping trips or outings, are also offered. Furthermore, the community’s calendar is packed with planned activities, events, and entertainment, providing residents with new experiences as well as opportunities to live their life to the fullest.
113-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 58 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Occupancy
Higher than the Illinois average: 69.3%Occupied beds
86 / 113
Average residents per home in Illinois
93 per day
Facility TypeAssisted Living/shared Housing Establishment
StatusActive
IssuanceApril 1, 2025
ExpirationJanuary 4, 2026
CountyWill
Willow Falls Senior Living is legally operated by Willow Falls Al Operations, Llc.
Permanent Units
82 units
Alzheimer's Units
31 units
Total beds
113 units
Offers Alzheimer's Care
Types of Care at Willow Falls Senior Living
Assisted Living
Independent Living
Memory Care
Inspection History
In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.
Since 2024 · 2 years of data
13 deficiencies
9 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Illinois state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Illinois state average
Overall vs. IL average
4 Worse
Metrics worse than Illinois average:
• Total deficiencies (86% above)
• Deficiencies per year (86% above)
• Deficiencies per inspection (56% above)
• Total inspections (13% above) 0 Better No metrics in this bucket.
• Total deficiencies (86% above)
• Deficiencies per year (86% above)
• Deficiencies per inspection (56% above)
• Total inspections (13% above) 0 Better No metrics in this bucket.
Latest Inspection
October 14, 2025
Deficiencies
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | IL Average | vs. IL Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 13 | 7 | This facility has 86% more total deficiencies than a typical Illinois assisted living residence (13 vs. IL avg 7).↑ 86% worse |
|
Deficiencies per year
Average deficiencies per year since 2024.
| 6.5 | 3.5 | This facility has 86% more deficiencies per year than a typical Illinois assisted living residence (6.5 vs. IL avg 3.5).↑ 86% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.4 | 0.9 | This facility has 56% more deficiencies per inspection than a typical Illinois assisted living residence (1.4 vs. IL avg 0.9).↑ 56% worse |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | IL Average | vs. IL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 9 | 8 | This facility has 13% more total inspections than a typical Illinois assisted living residence (9 vs. IL avg 8).↑ 13% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on October 14, 2025, involved a plan of correction following substantiated complaints related to an incident reported in September 2025. Earlier inspections noted deficiencies including failure to meet residency requirements, verbal abuse by staff, incomplete dementia training, and issues with service plans and abuse prevention. Inspectors cited problems with resident care, staff training, and timely reporting of abuse incidents. Complaint investigations included substantiated findings of verbal abuse and failure to report alleged abuse promptly, but fines or enforcement actions were not listed in the available reports. The facility’s record shows recurring issues with abuse prevention and staff training, with some corrective actions documented but no clear pattern of sustained improvement.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLiving Spaces & Floor Plans for Willow Falls Senior Living
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Willow Falls Senior Living Daffodil
Willow Falls Senior Living Foxglove
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Willow Falls Senior Living Orchid
Financial Assistance for
Independent Living in Illinois
Willow Falls Senior Living is located in Crest Hill, Illinois.
Here are the financial assistance programs available to residents in Illinois.
Places of interest near Willow Falls Senior Living
1.1 miles from city center
Estimated distance in miles from Crest Hill's city center to Willow Falls Senior Living's address, calculated via Google Maps.
— 7.13 miles to nearest hospital (Silver Cross Hospital)
Calculate Travel Distance to Willow Falls Senior Living
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Compare Independent Living around Illinois
Filter by care type
| Willow Falls Senior Living |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Crest Hill | 113 | No | 58 | 1 | Willow Falls Al Operations, LLC | 9 | 2 | 2 | - |
| Tiger Senior Apartments |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Paris | - | No | 68 | - | - | - | - | - | Studio / 1 Bed / 2 Bed |
| Holiday Blair House |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Normal | - | Yes | 53 | - | - | - | - | - | - |
| Huntley Springs Retirement Resort |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Huntley | - | Yes | 18 | - | - | - | - | - | Studio / 1 Bed / 2 Bed |
| Holiday Curtis Creek |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Quincy (Meadowbrook) | - | Yes | 29 | - | - | - | - | - | - |
Guides for Better Senior Living
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Frequently Asked Questions about Willow Falls Senior Living
What neighborhood is Willow Falls Senior Living in?
Willow Falls Senior Living is in the Crest Hill neighborhood of Crest Hill.
Who is the owner of Willow Falls Senior Living?
The legal owner and operator of Willow Falls Senior Living is Willow Falls Al Operations, Llc.
Is Willow Falls Senior Living in a walkable area?
Willow Falls Senior Living has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
When does Willow Falls Senior Living's license expire?
According to IL state health department records, Willow Falls Senior Living's license expires on January 4, 2026.
What is the occupancy rate at Willow Falls Senior Living?
Willow Falls Senior Living's occupancy is 76%.
How many beds does Willow Falls Senior Living have?
Willow Falls Senior Living has 113 beds.
What is the phone number of Willow Falls Senior Living?
(815) 725-5868 will put you in contact with the team at Willow Falls Senior Living.
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