Serenades at West Orange
Memory Care & Respite Care · Winter Garden, FL
Serenades at West Orange
Memory Care & Respite Care · Winter Garden, FL
Serenades at West Orange accepts Veteran Affairs Benefits.
Operated by Sonata West Orange, LLC and administered by Padgette Lynn Flores, Serenades at West Orange is a memory care community in Winter Garden, Florida, that focuses on those living with Alzheimer’s and dementia. The 57-bed residence has served older adults for 15 years and offers suite-style private and semi-private accommodations in a two-story setting. It also offers respite care.
With a Walk Score of 25, the community’s surrounding area is somewhat walkable. While a few nearby destinations are accessible on foot, most errands and outings require a vehicle, providing convenient access to local services within the Winter Garden area.
Inspections have evaluated areas such as resident supervision, medication management, staff training, and dietary practices. More recent complaint investigations also found no substantiated deficiencies, reflecting continued compliance with state regulations and timely responses to identified concerns.
57-bed community Rank #722 / 1058Bed count — State benchmarkedThis home is ranked 722nd out of 1,058 homes we track in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
15 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 25 / 100 Rank #992 / 1427Walk Score — State benchmarkedThis home is ranked 992nd out of 1,427 homes we track in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeAssisted Living Facility
IssuanceMay 13, 2025
ExpirationDecember 5, 2027
CountyOrange
License Number12328
Serenades at West Orange is legally operated by Sonata West Orange, LLC, and administered by Padgette Lynn Flores.
Profit StatusFor-profit
Private
57 units
Total beds
57 units
Staffing
Key information about the people who lead and staff this community.
Creole
English
Spanish
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Since 2016 · 10 years of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
46 citations
37 inspections
3 fines
$20.0K fined
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
10 points below the Florida average for assisted living residences (83/100)
Rank #717 / 901 in Florida Inspection Score — State benchmarked This home is ranked 717th out of 901 homes we track in Florida for inspection score. Shows this facility's inspection score compared to the Florida average among 901 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 73 out of 100. Letter grade C. 10 points below the Florida average for assisted living residences (83/100)Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
3vs 5 avg↓ 40% fewer than FL avg
-
$20kvs $11.6k↑ 72% higher than FL avg
Data reflects the most recent 10 years (since 2016).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2016 vs. Florida state average
Overall vs. FL average
2 Worse
Metrics worse than Florida average:
• Total citations (39% above)
• Inspections with citations (25% above) 2 Better Metrics better than Florida average:
• Citations per inspection (8% below)
• Inspection citation rate (13% below)
• Total citations (39% above)
• Inspections with citations (25% above) 2 Better Metrics better than Florida average:
• Citations per inspection (8% below)
• Inspection citation rate (13% below)
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 46 | 33 | This facility has 39% more total citations than a typical Florida assisted living residence (46 vs. FL avg 33).↑ 39% worse Rank #678 / 906 Total citations — State benchmarked This home is ranked 678th out of 906 homes we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Citations per inspection
Average citations per inspection.
| 1.2 | 1.3 | This facility has 8% fewer citations per inspection than a typical Florida assisted living residence (1.2 vs. FL avg 1.3).↓ 8% better Rank #441 / 906 Citations per inspection — State benchmarked This home is ranked 441st out of 906 homes we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 37 | 26 | This facility has had 42% more total inspections than the Florida average (37 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 42% more |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 20 | 16 | This facility has 25% more inspections with citations than a typical Florida assisted living residence (20 vs. FL avg 16).↑ 25% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 54% | 62% | This facility has 8 percentage points lower inspection citation rate than a typical Florida assisted living residence (54% vs. FL avg 62%).↓ 8% better Rank #398 / 906 Inspection citation rate — State benchmarked This home is ranked 398th out of 906 homes we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
What does this home offer?
Pets Allowed
Housing Options: Suite
Building Type: 2-story
Transportation Services
Fitness and Recreation
Activities in this home
- Arts and Crafts
- Cooking Classes
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Shopping
- Social Events & Outings
- Theater & Movies
- Yoga
Places of interest near Serenades at West Orange
2.1 miles from city center
Estimated distance in miles from Winter Garden's city center to Serenades at West Orange's address, calculated via Google Maps.
Calculate Travel Distance to Serenades at West Orange
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Compare Memory Care around Orange County
Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. See the benchmark below for the typical Florida score; higher is better.
This is a proprietary Assisted Living Magazine score.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
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Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Providence Living at Hunter’s Creek | MC AL | Kissimmee | 138
Facility
138
FL AVG
88
Rank
#180 / 1,058 | Yes |
40
Facility
40
FL AVG
42
Rank
#726 / 1,427 | Vop Hunter's Creek, LLC | 75
Facility
75
FL AVG
83
Rank
#682 / 901 | 30 | 73%
Facility
73%
FL AVG
61.5%
Rank
#722 / 906 | 43
Facility
43
FL AVG
33
Rank
#645 / 906 | 1.4
Facility
1.4
FL AVG
1.3
Rank
#616 / 906 | For-Profit | $11,500 | Shirah Rios | Studio / 1 Bed / 2 Bed | - |
| The Grove at Trelago | MC AL RC | Trelago Maitland (Maitland) | 130
Facility
130
FL AVG
88
Rank
#210 / 1,058 | Yes |
16
Facility
16
FL AVG
42
Rank
#1,159 / 1,427 | Vc Msh, LLC | 81
Facility
81
FL AVG
83
Rank
#578 / 901 | 11 | 82%
Facility
82%
FL AVG
61.5%
Rank
#825 / 906 | 18
Facility
18
FL AVG
33
Rank
#250 / 906 | 1.6
Facility
1.6
FL AVG
1.3
Rank
#722 / 906 | For-Profit | $9,700 | Crystal Curvey | Studio / 1 Bed / 2 Bed | A- |
| The Watermark at Vistawilla | MC AL | Winter Springs | 99
Facility
99
FL AVG
88
Rank
#464 / 1,058 | Yes |
16
Facility
16
FL AVG
42
Rank
#1,159 / 1,427 | Vistawilla Alf, LLC | 63
Facility
63
FL AVG
83
Rank
#850 / 901 | 51 | 82%
Facility
82%
FL AVG
61.5%
Rank
#825 / 906 | 68
Facility
68
FL AVG
33
Rank
#805 / 906 | 1.3
Facility
1.3
FL AVG
1.3
Rank
#540 / 906 | For-Profit | $73,250 | Chad E Carnes | Studio / 1 Bed / 2 Bed | - |
| Madison at Oviedo | MC AL RC | Oviedo | 85
Facility
85
FL AVG
88
Rank
#552 / 1,058 | No |
27
Facility
27
FL AVG
42
Rank
#954 / 1,427 | Oviedo1818 Opco, LLC | 62
Facility
62
FL AVG
83
Rank
#864 / 901 | 50 | 68%
Facility
68%
FL AVG
61.5%
Rank
#645 / 906 | 87
Facility
87
FL AVG
33
Rank
#859 / 906 | 1.7
Facility
1.7
FL AVG
1.3
Rank
#761 / 906 | For-Profit | $31,900 | Kristofer Munch | Studio / Alcove / 1 Bed | - |
| Serenades at West Orange | MC RC | Winter Garden | 57
Facility
57
FL AVG
88
Rank
#722 / 1,058 | Yes |
25
Facility
25
FL AVG
42
Rank
#992 / 1,427 | Sonata West Orange, LLC | 73
Facility
73
FL AVG
83
Rank
#717 / 901 | 37 | 54%
Facility
54%
FL AVG
61.5%
Rank
#398 / 906 | 46
Facility
46
FL AVG
33
Rank
#678 / 906 | 1.2
Facility
1.2
FL AVG
1.3
Rank
#441 / 906 | For-Profit | $20,000 | Padgette Lynn Flores | Suite | - |
Financial Assistance for
Memory Care in Florida
Serenades at West Orange is located in Winter Garden, Florida.
Here are the financial assistance programs available to residents in Florida.
Frequently Asked Questions about Serenades at West Orange
What languages are spoken at Serenades at West Orange?
The team at Serenades at West Orange speaks Creole, English, and Spanish.
Who is the owner of Serenades at West Orange?
Serenades at West Orange is legally operated by Sonata West Orange, LLC, and administered by Padgette Lynn Flores.
Is Serenades at West Orange in a walkable area?
Serenades at West Orange has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Serenades at West Orange?
According to FL state health department records, Serenades at West Orange's license number is 12328.
When does Serenades at West Orange's license expire?
According to FL state health department records, Serenades at West Orange's license expires on December 5, 2027.
How long has Serenades at West Orange been in business?
Serenades at West Orange has been operating for approximately 15 years, based on available licensing and registration records.
Are pets allowed at Serenades at West Orange?
Yes, Serenades at West Orange allows residents to bring their pets.
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