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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Located in Contra Costa County, Pleasanton, CA, Creekview Health Center is a dedicated senior living community that aims to provide the highest level of senior care and comforts for senior living through their wide range of services. Offering assisted living, memory care, skilled nursing, and rehabilitation, the community warrants a smooth transition should residents’ needs change. Recognized by the U.S News and World Report as Best Short-Term Rehabilitation and Best Long-Term Care, the community guarantees nothing but the finest in senior care and living.
Each day is filled with vibrant activities that match residents interest, passions and energy levels that day. Various assistance, including help with activities of daily living, medication management, weekly housekeeping and personal laundry services, are provided to ensure residents can live comfortably and conveniently. 24/7 security and emergency response guarantees residents are staying in a safe and secure environment with convenient access to response during emergencies.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 68th out of 271 homes in California.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 18m per day |
Most residents typically stay for a few weeks or months before returning home or moving on.
73% of new residents, usually for short-term rehab.
27% of new residents, often for short stays.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #68 / 275Payroll — state benchmarkedThis home is ranked 68th out of 275 homes in California.Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Lower than the California average: 72.8%Creekview Health Center is administrated by Patrick D. Mcelroy.
Building Type: Two-story
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics worse than average are highlighted in red; those better than average are highlighted in green.
Citations are formal regulatory violations recorded during state inspections. California uses Type A (serious) and Type B (moderate) severity levels.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 0 | 3 | This facility has 100% fewer serious citations (type a) than a typical California facility (0 vs. California avg 3).↓ 100% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. Corrective action required within a specified timeframe.
| 0 | 4 | This facility has 100% fewer moderate citations (type b) than a typical California facility (0 vs. California avg 4).↓ 100% better |
Regulatory visits include scheduled inspections, complaint investigations, and other on-site visits by state regulators.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 9 | 16 | This facility has 44% fewer total visits than a typical California facility (9 vs. California avg 16).↓ 44% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff. Fewer complaint visits generally indicate fewer reported concerns.
| 3 | 13 | This facility has 77% fewer complaint visits than a typical California facility (3 vs. California avg 13).↓ 77% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 2 | 7 | This facility has 71% fewer other visits than a typical California facility (2 vs. California avg 7).↓ 71% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. California avg 4).— At avg |
|
Complaint Investigations
Investigations triggered by formal complaints filed by residents, families, or staff. Complaint Investigations can result in multiple complaint visits. This home had 3 complaint visits.
| 3 | 10 | This facility has 70% fewer complaint investigations than a typical California facility (3 vs. California avg 10).↓ 70% better |
Read the full state inspection reports, including specific deficiencies and facility responses.
Show Inspection ReportsCalifornia average 12.5
Last Health inspection on Feb 2025
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 13 citations resulted from standard inspections.
100% better than California averageCalifornia average: 0.4
0
100% better than California averageCalifornia average: 1
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 27, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 13, 2023
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 13, 2023
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Apr 13, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Creekview Health Center is located in Pleasanton, California.
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3.5 miles from city center
Estimated distance in miles from Pleasanton's city center to Creekview Health Center's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
2352841% better than California averageCalifornia average ratio: 0.00:1
0% compared with California averageCalifornia average: 7.7 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Total hours from contractors
3,297 contractor hours this quarter
| Certified Nursing Assistant | 37 | 29 | 66 | 13,119 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 12 | 0 | 12 | 5,079 | 91 | 100% | 7.8 |
| Registered Nurse | 9 | 0 | 9 | 3,064 | 91 | 100% | 8.3 |
| Other Dietary Services Staff | 7 | 0 | 7 | 1,776 | 91 | 100% | 7.7 |
| Physical Therapy Assistant | 0 | 4 | 4 | 807 | 68 | 75% | 6.1 |
| Speech Language Pathologist | 0 | 2 | 2 | 601 | 66 | 73% | 5.1 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 524 | 67 | 74% | 7.3 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 454 | 70 | 77% | 5.9 |
| Physical Therapy Aide | 0 | 3 | 3 | 451 | 66 | 73% | 5.5 |
| Nurse Practitioner | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Dietitian | 1 | 0 | 1 | 424 | 53 | 58% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 416 | 52 | 57% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 260 | 35 | 38% | 7.4 |
| Qualified Social Worker | 0 | 2 | 2 | 207 | 65 | 71% | 2.6 |
| Occupational Therapy Aide | 0 | 1 | 1 | 153 | 20 | 22% | 7.6 |
| Therapeutic Recreation Specialist | 0 | 2 | 2 | 141 | 37 | 41% | 3.7 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 43 | 5 | 5% | 8.5 |
| Medical Director | 0 | 1 | 1 | 3 | 2 | 2% | 1.3 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
51Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.6
In line with California averageCalifornia average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.9
40% worse than California averageCalifornia average: 11.3
Percent of long-stay residents whose need for help with daily activities has increased
13.6%
23% worse than California averageCalifornia average: 11.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
18.1%
60% worse than California averageCalifornia average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
5.3%
219% worse than California averageCalifornia average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
4.9%
In line with California averageCalifornia average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.9%
27% better than California averageCalifornia average: 1.2%
Percent of long-stay residents who lose too much weight
2.4%
44% better than California averageCalifornia average: 4.2%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than California averageCalifornia average: 6.7%
Percent of long-stay residents who received an antipsychotic medication
16.8%
67% worse than California averageCalifornia average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
In line with California averageCalifornia average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
67% better than California averageCalifornia average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.4%
In line with California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
| Creekview Health Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pleasanton (Stoneridge Drive) | 136 | No | 55 | 4 | 3 | 0 | - | 81.8% | - | - | - |
| Aegis Living Pleasant Hill |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pleasant Hill (Pleasant Valley) | 90 | Yes | 74 | 4 | 0 | 2 | 4 | 84.4% | C+ | Oak Park Blvd Pleasant Hill Llc; Aegis Senior Et A | - |
| New Alamo Residence Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Alamo | 6 | Yes | 15 | 5 | 3 | 6 | - | 100.0% | - | - | - |
| Light of Grace |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Oakley | - | No | - | 0 | 0 | 0 | - | - | - | - | - |
| The Heritage Downtown |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Walnut Creek (Shuey Avenue) | - | Yes | 94 | 0 | 0 | 0 | - | - | A+ | - | - |
Historical financial and operational data for Creekview Health Center based on CMS SNF Cost Reports.
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