The Waterford at Creekside

Memory Care in Pensacola

The Waterford at Creekside

Memory Care in Pensacola

Overview of The Waterford at Creekside

Burrowed in the scenic neighborhood of Pensacola, FL, the Waterfront at Creekside is a welcoming senior living community that offers memory care services. Here, residents select from spacious and well-appointed accommodations tailored to their needs and preferences. With an expert and empathetic team, residents can receive a person-centered care plan to ensure the utmost care and support they deserve. In terms of memory care, those with cognitive conditions undergo a specialized program called Magnolia Trails catering to their immediate needs.

With its top-tier amenities and services, residents can enjoy the following: 24-hour awake team with a doctor on call, full medication management and incontinence care, and home care and hospice care available on-site. Boost health and wellness by joining light therapy and exercise classes. Meet new people and create unforgettable memories together. With the Waterfront at Creekside, seniors are guaranteed a worry-free living experience.

(850) 407-6746

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 98
Bed community size
98-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 52 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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Payment Types

Insurance And/or Hmo
Other
Va

About this community

License Details

Facility TypeAssisted Living Facility
StatusLicensed
IssuanceMay 17, 2024
ExpirationMay 16, 2026
CountyEscambia

Additional Licensing Details

License Number9068

Ownership & Operating Entity

The Waterford at Creekside is legally operated by Csl Creekside Fl Llc, and administrated by Tracey Aittama.

Profit StatusFor-Profit

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

English Farsi Sign Language

Additional Policies & Features

Continuing Care Retirement Community (CCRC)

Activities in this home

What does this home offer?

Room sizes icon
Room sizes icon

Room Sizes: 130 / 228 sq. ft.

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

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Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Waterford at Creekside

Memory Care Respite Care

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

69 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Results

41 with citations

28 without citations

Florida average: 16 inspections with citations

Latest inspection

Date March 4, 2025
Complaint

72 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Florida average: 33 citations

21 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Florida average: 19 deficiencies

7 fines

Florida average: 5 fines

Total amount fined: $5,150.00

Florida average: $11,623.53

Inspection Report Summary for The Waterford at Creekside

The most recent inspection on March 4, 2025, found no deficiencies during a complaint investigation. Earlier inspections showed a mix of results, with some citing deficiencies related to admissions criteria, resident care, training, records, medication management, emergency environmental control, dietary standards, and physical plant safety. No fines, immediate jeopardy findings, license suspensions, or enforcement actions were listed in the available reports. Complaint investigations were generally unsubstantiated, with no notable substantiated cases reported. The inspection history suggests some recurring issues over time, but the facility has shown improvement in recent inspections with no deficiencies noted in the latest reviews.

Compare Memory Care around Pensacola The information below is reported by the Florida Agency for Health Care Administration (AHCA).

Filter by care type
The Blake at Pensacola
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Pensacola (North Central Pensacola)131No 39 1A+Wt Tenant Opco Llc1741.2%18For-Profit$15,000Angela Mcleod-WilliamsPrivate Rooms
The Waterford at Creekside
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Pensacola (North Central Pensacola)98No 52 1A+Csl Creekside Fl Llc6959.4%72For-Profit$5,150Tracey AittamaPrivate Rooms
The Residence
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Pensacola (North Northwest Pensacola)32No 15 --2C1J Management, Llc2030%22Not-For-Profit$300Kimberly D AppersonPrivate Rooms
Summer Vista
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Pensacola (Northeast Pensacola)-Yes 19 -A+-00%0---Studio / 1 Bed / 2 Bed

Financial Assistance for
Memory Care in Florida

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Senior Community Service Employment Program (SCSEP)

Florida SCSEP (federally funded, state-administered)

Age 55+
General unemployed, low-income, Florida resident.
Income Limits (2025) ~$1,983/month 125% FPL, individual
Asset Limits Not specified; income-focused.
FL

Priority for veterans, rural residents; ~1,000 slots/year.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

Places of interest near The Waterford at Creekside

Address 8.6 miles from city center Info Estimated distance in miles from Pensacola's city center to The Waterford at Creekside's address, calculated via Google Maps.

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Guides for Better Senior Living

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