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The Waterford at Creekside
Assisted Living, Independent Living, Memory Care & Respite Care · Pensacola, FL
Exterior view of The Waterford at Creekside entrance Cozy private resident room with floral decor Bright common area with seating and bookshelves Dining area with multiple tables and chairs

The Waterford at Creekside

Assisted Living, Independent Living, Memory Care & Respite Care · Pensacola, FL
9015 University Pkwy, Pensacola, FL 32514 View map
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The Waterford at Creekside accepts Insurance and/or HMO and Veteran Affairs Benefits.
The Waterford at Creekside accepts Insurance and/or HMO and Veteran Affairs Benefits.

Overview of The Waterford at Creekside

Burrowed in the scenic neighborhood of Pensacola, FL, the Waterfront at Creekside is a welcoming senior living community that offers memory care services. Here, residents select from spacious and well-appointed accommodations tailored to their needs and preferences. With an expert and empathetic team, residents can receive a person-centered care plan to ensure the utmost care and support they deserve. In terms of memory care, those with cognitive conditions undergo a specialized program called Magnolia Trails catering to their immediate needs.

With its top-tier amenities and services, residents can enjoy the following: 24-hour awake team with a doctor on call, full medication management and incontinence care, and home care and hospice care available on-site. Boost health and wellness by joining light therapy and exercise classes. Meet new people and create unforgettable memories together. With the Waterfront at Creekside, seniors are guaranteed a worry-free living experience.

Facility Direct Line (850) 407-6746
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 98 Rank #400 / 976Bed count — State benchmarkedThis home is ranked 400th out of 976 homes we track in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #441 / 1332Walk Score — State benchmarkedThis home is ranked 441st out of 1,332 homes we track in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
52 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
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About this community

License Details

Facility TypeAssisted Living Facility
IssuanceMay 17, 2024
CountyEscambia
License Number9068

Ownership & Operating Entity

The Waterford at Creekside is legally operated by Csl Creekside Fl LLC, and administered by Tracey Aittama.

Profit StatusFor-profit

Type Of Units

Private
98 units
Total beds
98 units

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

English Farsi Sign Language

Contact The Waterford at Creekside

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

Legal Actions Info Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg
  • Fines Total number of fines issued.
    7
    vs 5 avg
    ↑ 40% higher than FL avg
  • Total amount fined Total dollar amount of fines issued.
    $5.2k
    vs $11.6k
    ↓ 56% lower than FL avg

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. FL average 3 Worse Metrics worse than Florida average:
• Total citations (114% above)
• Inspections with citations (163% above)
• Inspection citation rate (2% above) 1 Better Metrics better than Florida average:
• Citations per inspection (21% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityFL Averagevs. FL Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 7535 This facility has 114% more total citations than a typical Florida assisted living residence (75 vs. FL avg 35).↑ 114% worse Rank #824 / 907 Total citations — State benchmarked This home is ranked 824th out of 907 homes we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among 907 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 1.11.39 This facility has 21% fewer citations per inspection than a typical Florida assisted living residence (1.1 vs. FL avg 1.39).↓ 21% better Rank #315 / 907 Citations per inspection — State benchmarked This home is ranked 315th out of 907 homes we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 907 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityFL Averagevs. FL Avg
Total inspections Info Combined count of all inspections conducted at this facility. 7126 This facility has had 173% more total inspections than the Florida average (71 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 173% more
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 4216 This facility has 163% more inspections with citations than a typical Florida assisted living residence (42 vs. FL avg 16).↑ 163% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 59%58% This facility has 1 percentage point higher inspection citation rate than a typical Florida assisted living residence (59% vs. FL avg 58%).↑ 1% worse Rank #490 / 907 Inspection citation rate — State benchmarked This home is ranked 490th out of 907 homes we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 907 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Room sizes icon
Room sizes icon

Room Sizes: 130 / 228 sq. ft.

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
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Transportation Services

Fitness and recreation icon
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Fitness and Recreation

Activities in this home

  • Arts and Crafts
  • Cooking Classes
  • Dancing
  • Exercise Classes
  • Games & Cards
  • Gardening
  • Music Programs
  • Shopping
  • Social Events & Outings
  • Theater & Movies
  • Yoga

Places of interest near The Waterford at Creekside

Address 8.6 miles from city center Info Estimated distance in miles from Pensacola's city center to The Waterford at Creekside's address, calculated via Google Maps.

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Compare Assisted Living around Pensacola

Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Homestead Village of Pensacola
AL
IL
MC
RC
Pensacola (Northwest Pensacola)
180
Facility 180
FL AVG 85
Rank #52 / 976
Yes
30
Facility 30
FL AVG 41
Rank #839 / 1,332
Twin Eglin Operator LLC42
21%
Facility 21%
FL AVG 58.3%
Rank #83 / 907
42
Facility 42
FL AVG 33
Rank #631 / 907
1.0
Facility 1.0
FL AVG 1.4
Rank #153 / 907
For-Profit$25,000Samantha Barnes1 bed / 2 bedF
The Blake at Pensacola
AL
MC
RC
Pensacola (North Central Pensacola)
131
Facility 131
FL AVG 85
Rank #183 / 976
Yes
39
Facility 39
FL AVG 41
Rank #680 / 1,332
Wt Tenant Opco LLC17
41%
Facility 41%
FL AVG 58.3%
Rank #226 / 907
18
Facility 18
FL AVG 33
Rank #250 / 907
1.1
Facility 1.1
FL AVG 1.4
Rank #315 / 907
For-Profit$15,000Angela Mcleod-WilliamsStudio / 1 Bed / 2 BedA+
Summer Vista Assisted Living Community
AL
MC
RC
Pensacola (College Heights)
100
Facility 100
FL AVG 85
Rank #364 / 976
Yes
52
Facility 52
FL AVG 41
Rank #441 / 1,332
Vop Summer Vista, LLC27
15%
Facility 15%
FL AVG 58.3%
Rank #65 / 907
26
Facility 26
FL AVG 33
Rank #402 / 907
1.0
Facility 1.0
FL AVG 1.4
Rank #153 / 907
For-Profit$500Lorie Sharee Harman-A+
The Waterford at Creekside
AL
IL
MC
RC
Pensacola (North Central Pensacola)
98
Facility 98
FL AVG 85
Rank #400 / 976
No
52
Facility 52
FL AVG 41
Rank #441 / 1,332
Csl Creekside Fl LLC71
59%
Facility 59%
FL AVG 58.3%
Rank #490 / 907
75
Facility 75
FL AVG 33
Rank #824 / 907
1.1
Facility 1.1
FL AVG 1.4
Rank #315 / 907
For-Profit$5,150Tracey AittamaPrivate RoomsA+
Brookdale Pensacola
AL
Pensacola (North Central Pensacola)
60
Facility 60
FL AVG 85
Rank #603 / 976
Yes
30
Facility 30
FL AVG 41
Rank #839 / 1,332
Brookdale Senior Living Communities, Inc43
49%
Facility 49%
FL AVG 58.3%
Rank #320 / 907
36
Facility 36
FL AVG 33
Rank #541 / 907
0.8
Facility 0.8
FL AVG 1.4
Rank #11 / 907
For-Profit$13,000Lakeisha EphraimSuiteA+

Rank badges are statewide: each community is ranked against every FL community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in Florida

The Waterford at Creekside is located in Pensacola, Florida.
Here are the financial assistance programs available to residents in Florida.

Get Financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Frequently Asked Questions about The Waterford at Creekside

What neighborhood is The Waterford at Creekside in?

The Waterford at Creekside is in the North Central Pensacola neighborhood of Pensacola.

What languages are spoken at The Waterford at Creekside?

The team at The Waterford at Creekside speaks English, Farsi, and Sign Language.

Who is the owner of The Waterford at Creekside?

The Waterford at Creekside is legally operated by Csl Creekside Fl LLC, and administered by Tracey Aittama.

Is The Waterford at Creekside in a walkable area?

The Waterford at Creekside has a walk score of 52. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of The Waterford at Creekside?

According to FL state health department records, The Waterford at Creekside's license number is 9068.

Are pets allowed at The Waterford at Creekside?

No, The Waterford at Creekside has a no-pet policy.

What payment types does The Waterford at Creekside accept?

The Waterford at Creekside accepts Insurance and/or HMO, Other, and VA.

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