The Waterford at Creekside
Assisted Living, Independent Living, Memory Care & Respite Care · Pensacola, FL
The Waterford at Creekside
Assisted Living, Independent Living, Memory Care & Respite Care · Pensacola, FL
The Waterford at Creekside accepts Insurance and/or HMO and Veteran Affairs Benefits.
Burrowed in the scenic neighborhood of Pensacola, FL, the Waterfront at Creekside is a welcoming senior living community that offers memory care services. Here, residents select from spacious and well-appointed accommodations tailored to their needs and preferences. With an expert and empathetic team, residents can receive a person-centered care plan to ensure the utmost care and support they deserve. In terms of memory care, those with cognitive conditions undergo a specialized program called Magnolia Trails catering to their immediate needs.
With its top-tier amenities and services, residents can enjoy the following: 24-hour awake team with a doctor on call, full medication management and incontinence care, and home care and hospice care available on-site. Boost health and wellness by joining light therapy and exercise classes. Meet new people and create unforgettable memories together. With the Waterfront at Creekside, seniors are guaranteed a worry-free living experience.
98-bed community Rank #471 / 1060Bed count — State benchmarkedThis home is ranked 471st out of 1060 homes in Florida for Bed Count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 52 / 100 Rank #484 / 1487Walk Score — State benchmarkedThis home is ranked 484th out of 1487 homes in Florida for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Florida facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Facility
IssuanceMay 17, 2024
ExpirationMay 16, 2026 Expired
CountyEscambia
License Number9068
The Waterford at Creekside is legally operated by Csl Creekside Fl LLC, and administered by Tracey Aittama.
Profit StatusFor-profit
Private
98 units
Total beds
98 units
Staffing
Key information about the people who lead and staff this community.
English
Farsi
Sign Language
ContactTess Helton, Executive Director (per BBB, record updated Jul 2026)
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Since 2020 · 6 years of data
75 citations
71 inspections
7 fines
$5.2K fined
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
9 points below the Florida average for assisted living residences (83/100)
Rank #679 / 876 in Florida Inspection Score — State benchmarked This home is ranked 679th out of 876 homes in Florida for Inspection Score. Shows this facility's inspection score compared to the Florida average among 876 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 74 out of 100. Letter grade C. 9 points below the Florida average for assisted living residences (83/100)Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
7vs 5 avg↑ 40% higher than FL avg
-
$5.2kvs $11.6k↓ 56% lower than FL avg
Data reflects the most recent 6 years (since 2020).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2020 vs. Florida state average
Overall vs. FL average
3 Worse
Metrics worse than Florida average:
• Total citations (127% above)
• Citations per year (127% above)
• Inspections with citations (163% above) 2 Better Metrics better than Florida average:
• Citations per inspection (15% below)
• Inspection citation rate (5% below)
• Total citations (127% above)
• Citations per year (127% above)
• Inspections with citations (163% above) 2 Better Metrics better than Florida average:
• Citations per inspection (15% below)
• Inspection citation rate (5% below)
Latest Inspection
March 4, 2025
Complaint
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 75 | 33 | This facility has 127% more total citations than a typical Florida assisted living residence (75 vs. FL avg 33).↑ 127% worse Rank #824 / 907 Total citations — State benchmarked This home is ranked 824th out of 907 homes in Florida for Total citations. Shows this facility's total citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per year
Average citations per year since 2020.
| 12.5 | 5.5 | This facility has 127% more citations per year than a typical Florida assisted living residence (12.5 vs. FL avg 5.5).↑ 127% worse |
|
Citations per inspection
Average citations per inspection.
| 1.1 | 1.3 | This facility has 15% fewer citations per inspection than a typical Florida assisted living residence (1.1 vs. FL avg 1.3).↓ 15% better Rank #320 / 907 Citations per inspection — State benchmarked This home is ranked 320th out of 907 homes in Florida for Citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 71 | 26 | This facility has had 173% more total inspections than the Florida average (71 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 173% more |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 42 | 16 | This facility has 163% more inspections with citations than a typical Florida assisted living residence (42 vs. FL avg 16).↑ 163% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 59% | 62% | This facility has 3 percentage points lower inspection citation rate than a typical Florida assisted living residence (59% vs. FL avg 62%).↓ 3% better Rank #507 / 907 Inspection citation rate — State benchmarked This home is ranked 507th out of 907 homes in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- Most recent complaint inspections on March 4 and October 22, 2024, found no deficiencies.
- July 23, 2024, standard inspection cited seven Class 3 deficiencies in admissions, resident care, training, and records.
- Deficiencies over time focused on training, records, medication, and environmental controls, with some corrected but recurring themes remain.
What does this home offer?
No pets allowed
Room Sizes: 130 / 228 sq. ft.
Housing Options: Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Activities in this home
- Arts and Crafts
- Cooking Classes
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Shopping
- Social Events & Outings
- Theater & Movies
- Yoga
Places of interest near The Waterford at Creekside
8.6 miles from city center
Estimated distance in miles from Pensacola's city center to The Waterford at Creekside's address, calculated via Google Maps.
Calculate Travel Distance to The Waterford at Creekside
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Compare Assisted Living around Pensacola
The information below is reported by the Florida Agency for Health Care Administration (AHCA).
| Homestead Village of Pensacola | AL IL MC RC | Pensacola (Northwest Pensacola) | 180
Facility
180
FL AVG
89
Rank
#56 / 1060 | Yes |
30
Facility
30
FL AVG
40
Rank
#916 / 1487 | Twin Eglin Operator LLC | 77
Facility
77
FL AVG
83
Rank
#626 / 876 | 42 | 21.4%
Facility
21.4%
FL AVG
61.5%
Rank
#92 / 907 | 42
Facility
42
FL AVG
33
Rank
#632 / 907 | 1.0
Facility
1.0
FL AVG
1.3
Rank
#158 / 907 | For-Profit | $25,000 | Samantha Barnes | 1 bed / 2 bed | F |
| The Blake at Pensacola | AL MC RC | Pensacola (North Central Pensacola) | 131
Facility
131
FL AVG
89
Rank
#210 / 1060 | Yes |
39
Facility
39
FL AVG
40
Rank
#744 / 1487 | Wt Tenant Opco LLC | 85
Facility
85
FL AVG
83
Rank
#452 / 876 | 17 | 41.2%
Facility
41.2%
FL AVG
61.5%
Rank
#237 / 907 | 18
Facility
18
FL AVG
33
Rank
#254 / 907 | 1.1
Facility
1.1
FL AVG
1.3
Rank
#320 / 907 | For-Profit | $15,000 | Angela Mcleod-Williams | Studio / 1 Bed / 2 Bed | A+ |
| The Waterford at Creekside | AL IL MC RC | Pensacola (North Central Pensacola) | 98
Facility
98
FL AVG
89
Rank
#471 / 1060 | No |
52
Facility
52
FL AVG
40
Rank
#484 / 1487 | Csl Creekside Fl LLC | 74
Facility
74
FL AVG
83
Rank
#679 / 876 | 71 | 59.2%
Facility
59.2%
FL AVG
61.5%
Rank
#507 / 907 | 75
Facility
75
FL AVG
33
Rank
#824 / 907 | 1.1
Facility
1.1
FL AVG
1.3
Rank
#320 / 907 | For-Profit | $5,150 | Tracey Aittama | Private Rooms | A+ |
| The Arbors Gulf Breeze | AL IL MC RC | Gulf Breeze | 98
Facility
98
FL AVG
89
Rank
#471 / 1060 | Yes |
55
Facility
55
FL AVG
40
Rank
#426 / 1487 | Cpf Lc III Operations-Gulf Breeze LLC, | 92
Facility
92
FL AVG
83
Rank
#237 / 876 | 28 | 60.7%
Facility
60.7%
FL AVG
61.5%
Rank
#535 / 907 | 29
Facility
29
FL AVG
33
Rank
#453 / 907 | 1.0
Facility
1.0
FL AVG
1.3
Rank
#158 / 907 | For-Profit | - | Samantha Clark | Studio / 1 Bed / 2 Bed | A+ |
| Veranda of Pensacola | AL NH IL RC | Pensacola (Northwest Pensacola) | 60
Facility
60
FL AVG
89
Rank
#683 / 1060 | No |
16
Facility
16
FL AVG
40
Rank
#1160 / 1487 | Veranda Of Pensacola Inc | 95
Facility
95
FL AVG
83
Rank
#128 / 876 | 24 | 29.2%
Facility
29.2%
FL AVG
61.5%
Rank
#133 / 907 | 23
Facility
23
FL AVG
33
Rank
#351 / 907 | 1.0
Facility
1.0
FL AVG
1.3
Rank
#158 / 907 | For-Profit | - | Kimberly June Lamb | 1 Bed / 2 Bed | A+ |
Financial Assistance for
Assisted Living in Florida
The Waterford at Creekside is located in Pensacola, Florida.
Here are the financial assistance programs available to residents in Florida.
Frequently Asked Questions about The Waterford at Creekside
What neighborhood is The Waterford at Creekside in?
The Waterford at Creekside is in the North Central Pensacola neighborhood of Pensacola.
What languages are spoken at The Waterford at Creekside?
The team at The Waterford at Creekside speaks English, Farsi, and Sign Language.
Who is the owner of The Waterford at Creekside?
The Waterford at Creekside is legally operated by Csl Creekside Fl LLC, and administered by Tracey Aittama.
Is The Waterford at Creekside in a walkable area?
The Waterford at Creekside has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of The Waterford at Creekside?
According to FL state health department records, The Waterford at Creekside's license number is 9068.
When does The Waterford at Creekside's license expire?
According to FL state health department records, The Waterford at Creekside's license expires on May 16, 2026.
Are pets allowed at The Waterford at Creekside?
No, The Waterford at Creekside has a no-pet policy.
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