Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. We don't score profiles with fewer than 3 inspections on record because a small inspection history reads as "below average" on every count-based metric — that would over-reward a facility just for being new.

Limited inspection history. Not enough information to score against the Arizona benchmark.

Arizona assisted living residences benchmark: B- 82/100

Inspection score not available. Not enough information to score against the Arizona benchmark.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 0 Worse No metrics in this bucket. 2 Better Metrics better than Arizona average:
• Enforcement actions (100% below)
• Total inspections (60% below)
Latest Inspection September 15, 2025 Compliance (Annual) No deficiencies

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 00.9 This facility has 100% fewer enforcement actions than a typical Arizona assisted living residence (0 vs. AZ avg 0.9).↓ 100% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 25 This facility has 60% fewer total inspections than a typical Arizona assisted living residence (2 vs. AZ avg 5).↓ 60% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The September 15, 2025 inspection found no deficiencies during the on-site compliance review.
  • The September 8, 2023 inspection also found no deficiencies and no complaints were reported.
  • Both recent annual inspections showed full compliance with all regulatory requirements and no citations.

What does this home offer?

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Housing Options: Private Rooms

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Building Type: Single-story

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Recreational Activities

Places of interest near Highland Lakes Care Home

Address 9.1 miles from city center Info Estimated distance in miles from Glendale's city center to Highland Lakes Care Home's address, calculated via Google Maps.

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Financial Assistance for
Assisted Living in Arizona

Highland Lakes Care Home is located in Glendale, Arizona.
Here are the financial assistance programs available to residents in Arizona.

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Compare Assisted Living around Glendale

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

Filter by care type
Cesca Adult Care Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

CH

Care Homes

Glendale (Continental North)
10
Facility 10
AZ AVG 55
Rank #245 / 529
No
51
Facility 51
AZ AVG 37
Rank #242 / 819
Private Rooms
10
Facility 10
AZ AVG 11
Rank #205 / 531
Danna Zetta1
Highland Lakes Care Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

CH

Care Homes

Glendale (Arrowhead Ranch)
5
Facility 5
AZ AVG 55
Rank #455 / 529
No
41
Facility 41
AZ AVG 37
Rank #354 / 819
Private Rooms
16
Facility 16
AZ AVG 11
Rank #121 / 531
Simona M Dutu2

Frequently Asked Questions about Highland Lakes Care Home

What neighborhood is Highland Lakes Care Home in?

Highland Lakes Care Home is in the Arrowhead Ranch neighborhood of Glendale.

Who is the owner of Highland Lakes Care Home?

The legal owner and operator of Highland Lakes Care Home is Simona Marilena Dutu.

Is Highland Lakes Care Home in a walkable area?

Highland Lakes Care Home has a walk score of 41. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Highland Lakes Care Home?

According to AZ state health department records, Highland Lakes Care Home's license number is AL7636H.

When does Highland Lakes Care Home's license expire?

According to AZ state health department records, Highland Lakes Care Home's license expires on August 31, 2026.

Who is the administrator of Highland Lakes Care Home?

Simona M Dutu is the administrator of Highland Lakes Care Home.

How many beds does Highland Lakes Care Home have?

Highland Lakes Care Home has 5 beds.

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