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The Forum at the Crossing
Independent Living, Memory Care & Respite Care · Indianapolis, IN
Exterior view of a senior living building Exterior view of a senior living facility entrance Exterior sign of The Forum at the Crossing Cozy common area with seating and a dining table Cozy reading nook with bookshelves and seating Comfortable seating area in a common room

The Forum at the Crossing

Independent Living, Memory Care & Respite Care · Indianapolis, IN
8505 Woodfield Crossing Blvd, Indianapolis, IN 46240 View map Calculator: See prices in your area
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Overview of The Forum at the Crossing

A proud member of the Five Star residences, The Forum at the Crossings is one of the most known senior communities in Indianapolis. The Forum boasts the quality of service and features of the community are high-quality. It’s an innovative community that has a mission to modernize the former approach to senior living by focusing on the convenience of their residents. It’s an independent living and memory care community that offers outpatient rehabilitation and respite care services. Their memory care service is considered to be one of the best and trusted communities in Indianapolis. The Forum at the Crossing is definitely a reliable choice for many families, as they ensure that their loved ones are well-taken care of in the professional and elegant  community.

As a Five Star Residences community, life at The Forum at the Crossing all is centered on a continuum of care a team of friendly staff, they offer senior care service like no other. From delicious meals served any time of the day to fun activities open for everyone, they always strive to provide whatever is it you will need. Residential life is all about the amenities: housekeeping, physical therapy, social events, 24-hour concierge, hair salon, library, and restaurant-style dining that make the environment a place where friendships and memories bloom. They also honor veterans who live in their community through their Wall of Honor that celebrates their effort and experience. Visitation is open anytime where overnight stays are allowed. 

Facility Direct Line (317) 257-7406
Facility Direct Line (317) 257-7406
Bed community size
30-bed community Rank #431 / 435Bed count — State benchmarkedThis home is ranked 431st out of 435 homes in Indiana for Bed Count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
39 years in operation Rank #24 / 407Years in operation — State benchmarkedThis home is ranked 24th out of 407 homes in Indiana for Years In Operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 43 / 100 Rank #257 / 587Walk Score — State benchmarkedThis home is ranked 257th out of 587 homes in Indiana for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Indiana facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
83%
Rank #80 / 425Occupancy rate — State benchmarkedThis home is ranked 80th out of 425 homes in Indiana for Occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 425. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Indiana average: 68.1%
Occupied beds
25 / 30
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceJanuary 1, 2025
ExpirationDecember 31, 2026
License Number25-015281-1

Ownership & Operating Entity

The Forum at the Crossing is legally operated by Snh Indy Tenant LLC, and administered by Larry Diersing.

Profit StatusFor-profit

Type Of Units

Residential
30 units
Total beds
30 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingChristina Johnson
ContactMs. Sara Green, Director of Sales & Marketing (per BBB, record updated Jul 2026)

Memory & Specialized Care

4 services
No Alzheimer's certification
No mild Alzheimer's level
No moderate Alzheimer's level
No severe Alzheimer's level

Contact Information

Fax(317) 466-2024

Contact The Forum at the Crossing

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2023 · 3 years of data 7 deficiencies 1 complaint 5 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

12 points above the Indiana average for assisted living residences (83/100)

Rank #38 / 392 in Indiana Inspection Score — State benchmarked This home is ranked 38th out of 392 homes in Indiana for Inspection Score. Shows this facility's inspection score compared to the Indiana average among 392 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 95 out of 100. Letter grade A. 12 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Indiana state average
Overall vs. IN average 1 Worse Metrics worse than Indiana average:
• Inspection deficiency rate (62% above) 8 Better Metrics better than Indiana average:
• Total deficiencies (81% below)
• Deficiencies per year (81% below)
• Deficiencies per inspection (26% below)
• Inspections with deficiencies (57% below)
• Inspections (77% below)
• Total complaints (80% below)
• Complaints per year (82% below)
• Complaint visits (63% below)
Latest Inspection May 15, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 736 This facility has 81% fewer total deficiencies than a typical Indiana assisted living residence (7 vs. IN avg 36).↓ 81% better Rank #42 / 317 Total deficiencies — State benchmarked This home is ranked 42nd out of 317 homes in Indiana for Deficiencies. Shows this facility's deficiencies compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Info Average deficiencies per year since 2023. 2.312 This facility has 81% fewer deficiencies per year than a typical Indiana assisted living residence (2.3 vs. IN avg 12).↓ 81% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.41.9 This facility has 26% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.4 vs. IN avg 1.9).↓ 26% better Rank #133 / 317 Deficiencies per inspection — State benchmarked This home is ranked 133rd out of 317 homes in Indiana for Deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 519 This facility has had 74% fewer total visits than the Indiana average (5 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 74% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 37 This facility has 57% fewer inspections with deficiencies than a typical Indiana assisted living residence (3 vs. IN avg 7).↓ 57% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 60%37% This facility has 23 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (60% vs. IN avg 37%).↑ 23% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 313 This facility has 77% fewer inspections than a typical Indiana assisted living residence (3 vs. IN avg 13).↓ 77% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 15 This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better Rank #1 / 293 Total complaints — State benchmarked This home is ranked 1st out of 293 homes in Indiana for Total complaints. Shows this facility's total complaints compared to the Indiana average among 293 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2023. 0.31.7 This facility has 82% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.7).↓ 82% better
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 38 This facility has 63% fewer complaint visits than a typical Indiana assisted living residence (3 vs. IN avg 8).↓ 63% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • April 15, 2025 inspection found three deficiencies in CPR certification, staff training, and medication administration, but no deficiencies related to complaint allegations were cited.
  • May 21, 2024 survey cited three deficiencies for kitchen sanitation violations, missing annual health statements, and incomplete tuberculosis testing for residents.
  • May 15, 2025 complaint investigation found no deficiencies and confirmed compliance with all applicable regulations.
Show Inspection Reports

What does this home offer?

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Pets Allowed

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Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

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Beauty Services

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Transportation Services

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Housekeeping Services

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Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Living Spaces & Floor Plans for The Forum at the Crossing

Places of interest near The Forum at the Crossing

Address 8505 Woodfield Crossing Blvd, Indianapolis, IN 46240 — 4.03 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)

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Financial Assistance for
Independent Living in Indiana

The Forum at the Crossing is located in Indianapolis, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
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Frequently Asked Questions about The Forum at the Crossing

What neighborhood is The Forum at the Crossing in?

The Forum at the Crossing is in the Washington Township neighborhood of Indianapolis.

Who is the Director of Nursing at The Forum at the Crossing?

Christina Johnson is the Director of Nursing at The Forum at the Crossing.

Who is the owner of The Forum at the Crossing?

The Forum at the Crossing is legally operated by Snh Indy Tenant LLC, and administered by Larry Diersing.

Is The Forum at the Crossing in a walkable area?

The Forum at the Crossing has a walk score of 43. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of The Forum at the Crossing?

According to IN state health department records, The Forum at the Crossing's license number is 25-015281-1.

When does The Forum at the Crossing's license expire?

According to IN state health department records, The Forum at the Crossing's license expires on December 31, 2026.

What is the occupancy rate at The Forum at the Crossing?

The Forum at the Crossing's occupancy is 83%.

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