4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Surrounded by thriving local amenities in West Palm Beach, FL, Lourdes Noreen Mckeen Residence is a sophisticated community that offers independent living, assisted living, skilled nursing, rehabilitation, and respite care. Residents experience the best of their golden years in the community’s beautifully furnished and spacious accommodations. 24-hour emergency response, maintenance services, and weekly housekeeping are also provided, so residents can feel at ease during their stay.
Fun recreational activities and enriching programs are conducted to keep residents active and socially connected. Breakfast and dinner are also provided, ensuring residents have a delightful dining experience that caters to their dietary needs and preferences. The community has plenty of amenities, including a fitness center, a heated pool, a library, a beauty salon, and cozy communal spaces.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 75th out of 253 homes in Florida for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
|
1h 3m per day | ▲ 44% State avg: 44m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
|
30m per day | ▼ 37% State avg: 47m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
|
2h 24m per day | ▲ 3% State avg: 2h 20m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
|
3h 37m per day | ▲ 3% State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
|
3m per day | ▼ 47% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
|
50m per day | ▲ 57% State avg: 32m per day · National avg: 28m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with Florida average
0% compared with Florida average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
36 total: 27 full-time employees and 9 contractors.
36
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Assists with medical care and medications.
21 total: 20 full-time employees and 1 contractor.
21
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Helps with daily care and mobility.
88 total: 70 full-time employees and 18 contractors.
88
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
6,219 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 70 | 18 | 88 | 27,372 | 92 | 100% | 7.7 |
| Registered Nurse | 27 | 9 | 36 | 7,399 | 92 | 100% | 7.7 |
| Licensed Practical Nurse | 20 | 1 | 21 | 5,657 | 92 | 100% | 8.4 |
| Clinical Nurse Specialist | 15 | 0 | 15 | 4,275 | 92 | 100% | 7.6 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,615 | 92 | 100% | 7.3 |
| Speech Language Pathologist | 0 | 4 | 4 | 875 | 84 | 91% | 6.1 |
| Physical Therapy Aide | 0 | 3 | 3 | 760 | 81 | 88% | 7.1 |
| Qualified Social Worker | 0 | 2 | 2 | 586 | 66 | 72% | 5.5 |
| Physical Therapy Assistant | 0 | 4 | 4 | 554 | 74 | 80% | 7 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 509 | 77 | 84% | 5.6 |
| Administrator | 1 | 0 | 1 | 495 | 66 | 72% | 7.5 |
| Dietitian | 1 | 0 | 1 | 450 | 60 | 65% | 7.5 |
| Dental Services Staff | 1 | 0 | 1 | 443 | 59 | 64% | 7.5 |
| Occupational Therapy Aide | 1 | 0 | 1 | 435 | 58 | 63% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 413 | 55 | 60% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 405 | 54 | 59% | 7.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 57 | 11 | 12% | 5.2 |
| Medical Director | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.0
8% worse than Florida average
Florida average: 7.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.5
33% worse than Florida average
Florida average: 12.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
8.3%
21% better than Florida average
Florida average: 10.5%
Percent of long-stay residents whose ability to move independently worsened
19.4%
50% worse than Florida average
Florida average: 12.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.6%
60% worse than Florida average
Florida average: 13.5%
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
48% better than Florida average
Florida average: 2.6%
Percent of long-stay high risk residents with pressure ulcers
4.7%
13% better than Florida average
Florida average: 5.4%
Percent of long-stay residents with a urinary tract infection
1.4%
60% worse than Florida average
Florida average: 0.9%
Percent of long-stay residents who lose too much weight
6.4%
8% worse than Florida average
Florida average: 6.0%
Percent of long-stay residents who have depressive symptoms
0.6%
82% better than Florida average
Florida average: 3.3%
Percent of long-stay residents who received an antipsychotic medication
12.0%
50% worse than Florida average
Florida average: 8.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.4%
In line with Florida average
Florida average: 97.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
In line with Florida average
Florida average: 99.2%
Number of hospitalizations per 1,000 long-stay resident days.
2.15
In line with Florida average
Florida average: 2.10
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.76
36% better than Florida average
Florida average: 1.18
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
In line with Florida average
Florida average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
20% worse than Florida average
Florida average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.5%
In line with Florida average
Florida average: 94.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.6%
25% better than Florida average
Florida average: 26.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.9%
26% better than Florida average
Florida average: 9.3%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Florida average
Florida average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
43.7%
19% worse than Florida average
Florida average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
48.9%
In line with Florida average
Florida average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
42% of new residents, usually for short-term rehab.
37% of new residents, often for short stays.
21% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
128
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Lourdes Noreen McKeen Residence from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #52 / 257Payroll — State benchmarkedThis home is ranked 52nd out of 257 homes in Florida. Shows total annual staff payroll benchmarked to the Florida average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #106 / 257Payroll % — State benchmarkedThis home is ranked 106th out of 257 homes in Florida. Shows payroll as a percentage of revenue versus the Florida average. Well-run Florida facilities typically land around 49–56% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Housing Options: 1 Bed / 2 Bed
Building Type: High-rise
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Most residents typically stay for a few weeks or months before returning home or moving on.
New residents most often arrive under Medicare (42% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.4 miles from city center
Estimated distance in miles from West Palm Beach's city center to Lourdes Noreen McKeen Residence's address, calculated via Google Maps.
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The information below is reported by the Florida Agency for Health Care Administration (AHCA).
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| Lourdes Noreen McKeen Residence |
NH
AL
IL
|
West Palm Beach (Downtown) |
132
Facility
132
FL AVG
89
Rank
#206 / 1074
|
85.5%
Facility
85.5%
FL AVG
84.3%
Rank
#166 / 258
| +1% |
4.19
Facility
4.19
FL AVG
4.04
Rank
#75 / 253
| +57% | +4% |
$0
Facility
$0
FL AVG
$78.9k
Rank
#1 / 258
| - |
30
Facility
30
FL AVG
19.7
Rank
#210 / 252
|
10.0
Facility
10.0
FL AVG
4.5
Rank
#251 / 252
| - | 124 | - |
96
Facility
96
FL AVG
40
Rank
#11 / 1486
| Judith Naderhoff |
$15.6M
Facility
$15.6M
FL AVG
$15.7M
Rank
#67 / 257
|
$8.1M
Facility
$8.1M
FL AVG
$6.1M
Rank
#52 / 257
|
52%
Facility
52%
FL AVG
39.8%
Rank
#106 / 257
| 105420 | ||||
| Colonial Skilled Nursing Facility |
NH
AL
MC
RC
|
West Palm Beach |
114
Facility
114
FL AVG
89
Rank
#363 / 1074
|
84.1%
Facility
84.1%
FL AVG
84.3%
Rank
#171 / 258
| 0% |
4.06
Facility
4.06
FL AVG
4.04
Rank
#91 / 253
| +38% | +1% |
$5.4k
Facility
$5.4k
FL AVG
$78.9k
Rank
#166 / 258
|
64
Facility
64
FL AVG
83
Rank
#810 / 876
|
22
Facility
22
FL AVG
19.7
Rank
#161 / 252
|
7.3
Facility
7.3
FL AVG
4.5
Rank
#224 / 252
| - | 28 | A+ |
23
Facility
23
FL AVG
40
Rank
#1034 / 1486
| Calm Snf Pbc, LLC |
$6.9M
Facility
$6.9M
FL AVG
$15.7M
Rank
#239 / 257
|
$3.1M
Facility
$3.1M
FL AVG
$6.1M
Rank
#239 / 257
|
45.4%
Facility
45.4%
FL AVG
39.8%
Rank
#160 / 257
| 105875 |
Lourdes Noreen McKeen Residence is located in West Palm Beach, Florida.
Here are the financial assistance programs available to residents in Florida.
Lourdes Noreen McKeen Residence is in the Downtown neighborhood.
Lourdes Noreen McKeen Residence has a walk score of 96. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Lourdes Noreen McKeen Residence's occupancy is 85.5%.
Lourdes Noreen McKeen Residence is registered as a non-profit.
Yes — there are 3 photos of Lourdes Noreen McKeen Residence in the photo gallery on this page.
Lourdes Noreen McKeen Residence is located at 315 S Flagler Dr, West Palm Beach, FL 33401.
(561) 504-0210 will put you in contact with the team at Lourdes Noreen McKeen Residence.
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