Brookdale Conway

Overview of Brookdale Conway

Awarded the #1 in Customer Satisfaction, Brookdale Conway provides an exceptional service for seniors of assisted living and memory care. Brookdale Conway strives to provide a dedicated approach to enhancing the quality of life for their seniors in need of assistance and memory care; they have provided options that specifically cater to each individual’s needs. They pride themselves on their approach to modern assisted living care that is unmatched that allows for seniors to thrive thanks to the care delivered by the compassionate staff. As a member of the Brookdale Senior Living group, Conway is guaranteed to provide a person-centered environment for their seniors, promoting a comfortable and secure living situation.

Life at Brookdale Conway ensures living and aging well– that is why they designed community features that make lives safe and convenient for everyone; with the all-inclusive amenities and services provided by management, seniors are able to live hassle-free. From pain class to relaxing at the courtyard, expect serene everyday living in the quiet and beautiful neighborhood.

(888) 927-9409

103-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 62 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Facility TypeAssisted Living Facility

StatusLicensed

IssuanceDecember 30, 2024

ExpirationDecember 29, 2026

CountyOrange

License Number9286

Brookdale Conway is legally operated by Emeritus Properties Ngh Llc, and administrated by Manuel Gonzalez.

Profit StatusFor-Profit

Emergency SystemsEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

Creole English Spanish

Respite Care

Licensed Nurses/CNAs

24-Hour Staffing

HousekeepingYes

Pet Friendly

Transportation

Library

Beauty/Barber Shop

Arts & Crafts Studio

Walking Paths

Landscaped Grounds

ActivitiesFull calendar of events, classes, and outings.

Operating HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Starting Price$3,890 per month

Food DescriptionSumptuous chef-prepared meals served restaurant-style.

Brookdale Conway – Menu

Download Menu PDF

Activities in this home

Arts and Crafts
Cooking Classes
Dancing
Exercise Classes
Games & Cards
Gardening
Music Programs
Shopping
Social Events & Outings
Theater & Movies

What does this home offer?

Pets Allowed: Yes, Pets Allowed

Housing Options: Studio / 1 bed

Building Type: Single-story

Dining Services

Beauty Services

Social and Recreational Activities

Exercise Programs

Types of Care at Brookdale Conway

Assisted Living Memory Care

Results

48 with citations

11 without citations

Florida average: 16 inspections with citations

Show Inspection Reports

Latest inspection

Date June 30, 2025

Standard

97 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Florida average: 33 citations

1.6 citations per inspection

Florida average: 1.3 citations per inspection

78 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Florida average: 19 deficiencies

19 fines

Florida average: 5 fines

Total amount fined: $38,750.00

Florida average: $11,623.53

Inspection Report Summary for Brookdale Conway

BROOKDALE CONWAY's latest inspection, conducted on January 30, 2025, reported deficiencies. Over the reporting period from August 8, 2012 to June 30, 2025, the facility underwent a total of 59 inspections, with all but one resulting in cited deficiencies. The inspections identified a total of 97 line-item deficiencies, primarily related to records and documentation, as well as resident care and rights. While some improvements have been made, further corrections are necessary to address these concerns.

Living Spaces & Floor Plans for Brookdale Conway

Brookdale Conway Studio B

Brookdale Conway Studio

Brookdale Conway 1 Bed

Floor Plan

Download PDF

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled

General Florida resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Benefits

In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+

General Florida resident, at risk of nursing home.

Income Limits ~$2,000/month varies

Asset Limits $5,000 individual

Limited funding; regional variation.

Benefits

Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+

General Florida resident, at risk of nursing home placement; caregiver must be approved.

Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds

Asset Limits ~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits

Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+

General Florida resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled

General Florida resident, living in approved facility, receiving SSI or low-income.

Income Limits (2025) ~$1,004/month individual, including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Benefits

Cash payment (~$78.40/month) for room/board or personal needs in facilities

Senior Community Service Employment Program (SCSEP)

Florida SCSEP (federally funded, state-administered)

Age 55+

General unemployed, low-income, Florida resident.

Income Limits (2025) ~$1,983/month 125% FPL, individual

Asset Limits Not specified; income-focused.

Priority for veterans, rural residents; ~1,000 slots/year.

Benefits

Paid training (~20 hours/week at ~$7.25/hour) Job placement

6.0 miles from city center Estimated distance in miles from Orlando's city center to Brookdale Conway's address, calculated via Google Maps. — 2.61 miles to nearest hospital (AdventHealth East Orlando)

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