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Villaspring of Erlanger
Nursing Home, Hospice Care, Nursing Care & Respite Care · Erlanger, KY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Villaspring of Erlanger

Nursing Home, Hospice Care, Nursing Care & Respite Care · Erlanger, KY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4220 Houston Road, Erlanger, KY 41018 View map Calculator: See prices in your area
Villaspring of Erlanger accepts Medicare, Medicaid, and private pay.
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Villaspring of Erlanger accepts Medicare, Medicaid, and private pay.

Overview of Villaspring of Erlanger

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You can find Villaspring of Erlanger located on Houston Road in Erlanger, Kentucky, where it has been serving the greater Cincinnati area for 19 years. The Bortz Family owns this 140-bed facility, which processes residential billing through Medicare, Medicaid, and private payments. With a moderately walkable street layout nearby, visitors can manage a few quick tasks on foot, though most trips across the local area will require a car.

A typical stay here lasts around 83 days on average. This timeline shows that the daily workflow focuses heavily on short-term post-hospital therapy alongside temporary respite care and traditional long-term nursing. To keep up with routine medical needs, the 24-hour floor staff provides 3 hours and 13 minutes of total nursing care per resident each day, while nurse aides contribute an additional 3 hours and 34 minutes of direct, hands-on assistance.

The interior layout features dedicated resident dining halls where homestyle meals are prepared and served every day. The staff coordinates a weekly schedule that incorporates religious services alongside regular personal care, building maintenance, and physical rehabilitation routines. The entire operational framework is built around helping older adults transition safely from hospital stays back to their normal routines.

Older adults can examine how the facility organizes its daily medical resources, like post-acute physical therapy, temporary respite stays, and round-the-clock nursing care.

Facility Direct Line (859) 727-6700
Facility Direct Line (859) 727-6700
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 13m per day
Rank #117 / 193Nurse hours — State benchmarkedThis home is ranked 117th out of 193 homes in Kentucky. Shows adjusted nurse hours per resident per day benchmarked to the Kentucky average, with a ranking across 193 Kentucky facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 35m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 33m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 33m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 8m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 22m per day

Capacity and availability

Avg. Length of Stay
83 days
Bed community size
140-bed community Rank #30 / 341Bed count — State benchmarkedThis home is ranked 30th out of 341 homes in Kentucky. Shows this facility's certified or reported bed count compared to other Kentucky facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
19 years in operation Rank #26 / 149Years in operation — State benchmarkedThis home is ranked 26th out of 149 homes in Kentucky. Shows how long this facility has been in operation compared to other Kentucky facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 67 / 100 Rank #66 / 423Walk Score — State benchmarkedThis home is ranked 66th out of 423 homes in Kentucky. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Kentucky facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
87%
Rank #97 / 209Occupancy rate — State benchmarkedThis home is ranked 97th out of 209 homes in Kentucky. Shows this facility's occupancy rate versus the Kentucky average, with its Statewide rank out of 209. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Kentucky average: 81.3%
Occupied beds
122 / 140
Average occupied beds in Kentucky homes 80 beds

License Details

Facility TypeLong Term Care (nursing Facility)
StatusActive
IssuanceAugust 1, 2025
CountyKenton
License Number100925
CMS Certification Number185447

Ownership & Operating Entity

Villaspring of Erlanger is administered by Amber Reilly.

Owner NameVillaspring Health Care Center, LLC

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Barry Bortz, Founder

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Religious Services

Contact Villaspring of Erlanger

Health Inspection History

Inspections since 2018
Total health inspections 3

State average N/A

Last Health inspection on Oct 2024

Total health citations
8 Rank #49 / 195Health citations — State benchmarkedThis home is ranked 49th out of 195 homes in Kentucky. Shows this facility's total health deficiency citations benchmarked to the Kentucky State average, with a ranking across all 195 KY facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
2.67 Rank #37 / 195Citations per inspection — State benchmarkedThis home is ranked 37th out of 195 homes in Kentucky. Shows average deficiency citations per CMS inspection for this facility versus the Kentucky mean across 195 facilities with citation data. Lower is better.Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 8 citations resulted from standard inspections.

Breakdown of citation severity (last 8 years)
Critical health citations
0
In line with State average

State average: N/A

Serious health citations
0
In line with State average

State average: N/A

0 critical citations State average: N/A
0 serious citations State average: N/A
8 moderate citations State average: N/A
0 minor citations State average: N/A
Citations history (last 8 years)
Infection Control moderate citation Oct 11, 2024
Corrected
Nutrition moderate citation Aug 15, 2019
Corrected
Pharmacy moderate citation Aug 15, 2019
Corrected
Pharmacy moderate citation Aug 15, 2019
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 197
Employees 174
Contractors 23
Staff to resident ratio 1.49 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 77
Average shift 7.9 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 55,750

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 11 RN Staff are full-time employees. No contractors work on this role. 11
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 24 LPN Staff are full-time employees. No contractors work on this role. 24
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 88 CNA Staff are full-time employees. No contractors work on this role. 88
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

8.7%

4,844 contractor hours this quarter

Physical Therapy Assistant: 6 Respiratory Therapy Technician: 5 Physical Therapy Aide: 4 Speech Language Pathologist: 2 Qualified Social Worker: 2 Qualified Activities Professional: 1 Occupational Therapy Assistant: 1 Other Physician: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant8808827,65492100%7.9
Licensed Practical Nurse240248,76992100%8.9
Clinical Nurse Specialist130133,24592100%7.8
Registered Nurse110112,8919098%8.9
Respiratory Therapy Technician0551,5427379%7.2
Other Dietary Services Staff5051,32592100%7
Medication Aide/Technician7071,3208289%9
RN Director of Nursing6061,3177885%7.6
Physical Therapy Aide0441,1887986%6.6
Speech Language Pathologist0228996773%7.2
Nurse Aide in Training110118206267%7.3
Mental Health Service Worker2028126571%6.8
Physical Therapy Assistant0667797784%5.5
Nurse Practitioner1015968693%6.9
Occupational Therapy Aide2024926571%7.4
Feeding Assistant1014806470%7.5
Administrator1014736368%7.5
Dietitian1014586166%7.5
Qualified Social Worker0223006065%5
Dental Services Staff1012573437%7.5
Qualified Activities Professional011681415%4.8
Occupational Therapy Assistant0114767%7.8
Medical Director0111833%6
Other Physician011533%1.7
88 Certified Nursing Assistant
% of Days 100%
24 Licensed Practical Nurse
% of Days 100%
13 Clinical Nurse Specialist
% of Days 100%
11 Registered Nurse
% of Days 98%
5 Respiratory Therapy Technician
% of Days 79%
5 Other Dietary Services Staff
% of Days 100%
7 Medication Aide/Technician
% of Days 89%
6 RN Director of Nursing
% of Days 85%
4 Physical Therapy Aide
% of Days 86%
2 Speech Language Pathologist
% of Days 73%
11 Nurse Aide in Training
% of Days 67%
2 Mental Health Service Worker
% of Days 71%
6 Physical Therapy Assistant
% of Days 84%
1 Nurse Practitioner
% of Days 93%
2 Occupational Therapy Aide
% of Days 71%
1 Feeding Assistant
% of Days 70%
1 Administrator
% of Days 68%
1 Dietitian
% of Days 66%
2 Qualified Social Worker
% of Days 65%
1 Dental Services Staff
% of Days 37%
1 Qualified Activities Professional
% of Days 15%
1 Occupational Therapy Assistant
% of Days 7%
1 Medical Director
% of Days 3%
1 Other Physician
% of Days 3%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.6
46% better than State average

State average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 14.4
24% better than State average

State average: 18.9

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 5.8%
66% better than State average

State average: 16.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 7.5%
62% better than State average

State average: 19.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 29.8%
45% worse than State average

State average: 20.5%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.6%
In line with State average

State average: 3.8%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.9%
50% better than State average

State average: 5.8%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.2%
87% better than State average

State average: 1.9%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.2%
21% worse than State average

State average: 6.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 43.9%
207% worse than State average

State average: 14.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 12.4%
21% better than State average

State average: 15.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.8%
6% better than State average

State average: 93.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with State average

State average: 96.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
19% better than State average

State average: 83.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.4%
22% worse than State average

State average: 1.9%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 99.1%
19% better than State average

State average: 83.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

25% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

58% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

16% of new residents, often for long-term daily care.

Typical stay 11 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 132
Medicare
8
6.1% of residents
Medicaid
93
70.5% of residents
Private pay or other
31
23.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$15.2M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$233.8K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$15.2M Rank #17 / 197Revenue — State benchmarkedThis home is ranked 17th out of 197 homes in Kentucky. Shows this facility's annual revenue compared to the Kentucky average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$233.8K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$91.0K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #20 / 197Payroll — State benchmarkedThis home is ranked 20th out of 197 homes in Kentucky. Shows total annual staff payroll benchmarked to the Kentucky average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.5M 49.6% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #92 / 197Payroll % — State benchmarkedThis home is ranked 92nd out of 197 homes in Kentucky. Shows payroll as a percentage of revenue versus the Kentucky average. Well-run Kentucky facilities typically land around 51–61% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$7.9M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$15.4M
How we calculate these figures

This home is administered by Amber Reilly.

This home is owned by Bortz Family Irrevocable T/A

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 185447

Show certification details

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (58% of admissions), and a typical private pay stay runs around 1 - 2 months.

Admissions
530 total

Coverage residents most often arrive under.

Medicare 25%
Private pay 58%
Medicaid 16%
Discharges
534 total

Coverage residents most often leave under.

Medicare 17%
Private pay 63%
Medicaid 21%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

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Address 0.2 miles from city center Info Estimated distance in miles from Erlanger's city center to Villaspring of Erlanger's address, calculated via Google Maps.

Calculate Travel Distance to Villaspring of Erlanger

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Frequently Asked Questions about Villaspring of Erlanger

Who is the owner of Villaspring of Erlanger?

Villaspring of Erlanger is legally operated by Villaspring Health Care Center, Llc, and administered by Amber Reilly.

Is Villaspring of Erlanger in a walkable area?

Villaspring of Erlanger has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Villaspring of Erlanger?

According to KY state health department records, Villaspring of Erlanger's license number is 100925.

What is the occupancy rate at Villaspring of Erlanger?

Villaspring of Erlanger's occupancy is 87%.

Does Villaspring of Erlanger operate as a for-profit or non-profit?

Villaspring of Erlanger is registered as a for-profit in KY.

Who is the administrator of Villaspring of Erlanger?

Amber Reilly is the administrator of Villaspring of Erlanger.

How many beds does Villaspring of Erlanger have?

Villaspring of Erlanger has 140 beds.

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