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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 78th out of 106 homes in Maryland.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 2m per day |
Most residents typically stay for a few weeks or months before returning home or moving on.
71% of new residents, usually for short-term rehab.
16% of new residents, often for short stays.
14% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #54 / 109Payroll — state benchmarkedThis home is ranked 54th out of 109 homes in Maryland.Shows total annual staff payroll benchmarked to the Maryland average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the Maryland average: 60%Ways to qualify for care at this community, including accepted programs.
This facility is certified for eligible Medicaid services.
Maryland average 3.9
Last Health inspection on Aug 2025
Maryland average 49.9
Maryland average 12.81
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
47 of 61 citations resulted from standard inspections; and 14 of 61 resulted from complaint investigations.
100% better than Maryland averageMaryland average: 0.5
1
67% worse than Maryland averageMaryland average: 0.6
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Aug 13, 2025
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Aug 13, 2025
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Aug 13, 2025
Corrected
Issues related to the availability and quality of nursing staff and the care they provide.
Aug 13, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Sterling Care at Frostburg Village is located in Frostburg, Maryland.
Here are the financial assistance programs available to residents in Maryland.
0.0 miles from city center
Estimated distance in miles from Frostburg's city center to Sterling Care at Frostburg Village's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
7% better than Maryland averageMaryland average ratio: 1.81:1
6% better than Maryland averageMaryland average: 8 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursThis role is partially covered by contractors.
Total hours from contractors
12,995 contractor hours this quarter
| Certified Nursing Assistant | 35 | 61 | 96 | 17,425 | 91 | 100% | 8.8 |
| Licensed Practical Nurse | 13 | 43 | 56 | 7,407 | 91 | 100% | 9.5 |
| Registered Nurse | 6 | 4 | 10 | 2,019 | 89 | 98% | 8.9 |
| Dietitian | 4 | 0 | 4 | 1,742 | 91 | 100% | 7.8 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,533 | 66 | 73% | 8.1 |
| Speech Language Pathologist | 4 | 0 | 4 | 1,299 | 78 | 86% | 6.9 |
| RN Director of Nursing | 2 | 0 | 2 | 962 | 67 | 74% | 7.8 |
| Physical Therapy Aide | 6 | 0 | 6 | 938 | 74 | 81% | 6.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Physical Therapy Assistant | 2 | 0 | 2 | 492 | 66 | 73% | 6.7 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 484 | 67 | 74% | 7.1 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Nurse Aide in Training | 8 | 0 | 8 | 419 | 25 | 27% | 7.2 |
| Qualified Social Worker | 2 | 0 | 2 | 386 | 63 | 69% | 6 |
| Occupational Therapy Aide | 0 | 2 | 2 | 270 | 61 | 67% | 3.7 |
| Medical Director | 0 | 1 | 1 | 104 | 13 | 14% | 8 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 29 | 3 | 3% | 9.7 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
106Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.9
8% better than Maryland averageMaryland average: 12.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.4
In line with Maryland averageMaryland average: 25.7
Percent of long-stay residents whose need for help with daily activities has increased
14.2%
40% better than Maryland averageMaryland average: 23.7%
Percent of long-stay residents whose ability to move independently worsened
28.7%
In line with Maryland averageMaryland average: 27.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.3%
28% worse than Maryland averageMaryland average: 25.9%
Percent of long-stay residents experiencing one or more falls with major injury
6.2%
170% worse than Maryland averageMaryland average: 2.3%
Percent of long-stay high risk residents with pressure ulcers
5.4%
17% better than Maryland averageMaryland average: 6.5%
Percent of long-stay residents with a urinary tract infection
3.7%
131% worse than Maryland averageMaryland average: 1.6%
Percent of long-stay residents who lose too much weight
4.9%
15% better than Maryland averageMaryland average: 5.8%
Percent of long-stay residents who have depressive symptoms
7.8%
61% better than Maryland averageMaryland average: 20.2%
Percent of long-stay residents who received an antipsychotic medication
11.3%
12% better than Maryland averageMaryland average: 12.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.0%
In line with Maryland averageMaryland average: 92.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
In line with Maryland averageMaryland average: 96.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.9%
11% worse than Maryland averageMaryland average: 78.4%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
32% worse than Maryland averageMaryland average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.4%
5% better than Maryland averageMaryland average: 80.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
58% lower than Maryland averageMaryland average: $61K
33% fewer fines than Maryland averageMaryland average: 1.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Maryland averageMaryland average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Aug 13, 2025 · $25K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 13, 2025Last updated: Jan 2026
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NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
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| Assisted Living at Goodwill |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Grantsville | 45 | 97.1% | +18% | 4.85 | -4% | +29% | 1 | 37 | 12.3 | 2 | 103 | - | - | Bender, Tim | $18.2M | $7.5M | 41% | 215250 | ||||
| Charlotte Hall Veterans Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charlotte Hall | 168 | 53.8% | -35% | 4.95 | -25% | +31% | 2 | 45 | 9.0 | 9 | 210 | - | - | Pruitthealth Veteran Services - Maryland, Inc. | $37.0M | $12.0M | 32.5% | 215161 | ||||
| Sterling Care at Frostburg Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Frostburg | 35 | 91.1% | +11% | 3.16 | -63% | -16% | 0 | 61 | 20.3 | 1 | 102 | - | - | Crestview Sterlings Holdings Llc | $16.4M | $4.8M | 29% | 215115 | ||||
| Arden Courts of Kensington | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Kensington | 64 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
Historical financial and operational data for Sterling Care at Frostburg Village based on CMS SNF Cost Reports.
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