Show Inspection Reports
Total health inspections
6
Washington average 7.8
Last Health inspection on Apr 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Hillcrest Assisted Living
Nursing Home
Hillcrest Assisted Living
Nursing Home
Hillcrest Assisted Living is committed to providing senior housing with services tailored to meet individual needs. The facility offers a supportive environment that promotes self-care, independence, and social interactions. Services include 24/7 care, dining, and various health and supportive services.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
50
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
82.9%
Residents per day (avg)
53
Occupancy rate
82.9%
Residents per day (avg)
53
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
53% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
35% of new residents, often for short stays.
Typical stay
4 - 5 years
Medicaid
12% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Voluntary non-profit home
Other
Home revenue
$18.1M
Operating deficit
-$1.1M
Voluntary non-profit home
Other
Home revenue
$18,090,267.00
Operating deficit
$-1,102,148.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$19.2M
50-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
License Status
OP
Facility Type
BH
Additional licensing details
License number:
2604
CMS Certification Number:
505409
County:
Yakima
Safety & Compliance
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Assisted Living, Memory Care, Short Term Care, Dining, Activities
Dining & Nutrition
Food Description
Residents enjoy meals made and served by staff that know them well, with participation in monthly menu selections.
Meals Included
Yes
Meals Per Day
3
Inspection History
In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.
3 visits/inspections
1 life safety inspections
Results
1 with issues
2 without issues
Latest inspection
Date:July 11, 2025
Type:Annual Inspection
8 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Nursing Homes around Washington
The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.
Josephine Caring Community
-18%
-19%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WA 98292
160
No
-
CHRISTOFERSON, BARBARA
72.5%
$20,310,123.00
$10,402,228.00
51.2%
113.70
3.4352
-
32
1
-18%-19%
0%
Hillcrest Assisted Living
-16%
+7%
+14%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WA 98902
313
No
-
EMMANS, PAUL
82.9%
$17,252,683.00
$8,685,952.00
50.3%
53.40
4.5293
4
34
4
-16%+7%+14%
Emerald Heights
+47%
+39%
-14%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WA 98052
121
No
-
COMFORT, CRAIG
62.3%
$36,420,906.00
$10,671,940.00
29.3%
53.40
5.8770
2
42
1
+47%+39%-14%
Alderwood Post Acute & Rehabilitation
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Lynnwood
-
No
65
-
-
-
-
-
-
-
-
-
-
-
-
Josephine Caring Community
Type of care:
SNF
AL
Community:
WA 98292
Bed Count:
160
Pets Allowed:
No
Operator:
CHRISTOFERSON, BARBARA
CCN:
505465
Occupancy:
72.5%
Home Revenue:
$20,310,123.00
Payroll Costs:
$10,402,228.00
Payroll %:
51.2%
Avg Residents/Day:
113.70
Overall Rating:
Adj Nurse Hours:
3.4352
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
32
Severe Citations:
1
RN share vs State Avg:
-18%
-18%
Staffing vs State Avg:
-19%
-19%
Occupancy vs State Avg:
0%
Hillcrest Assisted Living
Type of care:
SNF
AL
Community:
WA 98902
Bed Count:
313
Pets Allowed:
No
Operator:
EMMANS, PAUL
CCN:
505409
Occupancy:
82.9%
Home Revenue:
$17,252,683.00
Payroll Costs:
$8,685,952.00
Payroll %:
50.3%
Avg Residents/Day:
53.40
Overall Rating:
Adj Nurse Hours:
4.5293
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
4
Citations:
34
Severe Citations:
4
RN share vs State Avg:
-16%
-16%
Staffing vs State Avg:
+7%
+7%
Occupancy vs State Avg:
+14%
+14%
Emerald Heights
Type of care:
SNF
AL
Community:
WA 98052
Bed Count:
121
Pets Allowed:
No
Operator:
COMFORT, CRAIG
CCN:
505478
Occupancy:
62.3%
Home Revenue:
$36,420,906.00
Payroll Costs:
$10,671,940.00
Payroll %:
29.3%
Avg Residents/Day:
53.40
Overall Rating:
Adj Nurse Hours:
5.8770
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
42
Severe Citations:
1
RN share vs State Avg:
+47%
+47%
Staffing vs State Avg:
+39%
+39%
Occupancy vs State Avg:
-14%
-14%Places of interest near Hillcrest Assisted Living
1.6 miles from city center
Yakima, WA 98902
Calculate Travel Distance to Hillcrest Assisted Living
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
139
Total Staff
120
Employees
19
Contractors
30,924
Total Hours (Quarter)
47
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 16 | 8.1 | No |
| Licensed Practical Nurse | 17 | 8 | No |
| Certified Nursing Assistant | 59 | 6.9 | No |
Staff by Category
Administration ⓘ
4 staff
7.2hs shift avg
Nursing Staff ⓘ
109 staff
7.4hs shift avg
Physicians & Practitioners ⓘ
3 staff
8.5hs shift avg
Therapy Services ⓘ
16 staff
5.7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
2.2hs shift avg
Dietary Services ⓘ
4 staff
6.6hs shift avg
Other Services ⓘ
2 staff
7.6hs shift avg
Contractor Analysis
4.6%
of total hours from contractors
1,427 contractor hours this quarter
Physical Therapy Assistant: 3
Respiratory Therapy Technician: 4
Speech Language Pathologist: 3
Qualified Social Worker: 1
Occupational Therapy Aide: 2
Occupational Therapy Assistant: 1
Medical Director: 2
Physical Therapy Aide: 3
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 59 | 0 | 59 | 14,805 | 91 | 100% | 6.9 |
| Licensed Practical Nurse | 17 | 0 | 17 | 5,394 | 91 | 100% | 8 |
| Registered Nurse | 16 | 0 | 16 | 3,575 | 91 | 100% | 8.1 |
| Medication Aide/Technician | 16 | 0 | 16 | 2,062 | 88 | 97% | 7.6 |
| Dental Services Staff | 2 | 0 | 2 | 901 | 66 | 73% | 7.6 |
| Speech Language Pathologist | 0 | 3 | 3 | 569 | 60 | 66% | 7.8 |
| Administrator | 2 | 0 | 2 | 513 | 61 | 67% | 7.4 |
| Dietitian | 2 | 0 | 2 | 504 | 65 | 71% | 6.9 |
| Nurse Practitioner | 2 | 0 | 2 | 472 | 59 | 65% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 452 | 51 | 56% | 8.9 |
| Other Dietary Services Staff | 2 | 0 | 2 | 428 | 68 | 75% | 6.3 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 390 | 43 | 47% | 9.1 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 263 | 60 | 66% | 3.7 |
| Physical Therapy Assistant | 0 | 3 | 3 | 188 | 42 | 46% | 4.5 |
| Occupational Therapy Aide | 0 | 2 | 2 | 162 | 18 | 20% | 7.7 |
| Physical Therapy Aide | 0 | 3 | 3 | 160 | 25 | 27% | 6.2 |
| Qualified Social Worker | 0 | 1 | 1 | 63 | 29 | 32% | 2.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 17 | 7 | 8% | 2.5 |
| Medical Director | 0 | 2 | 2 | 5 | 3 | 3% | 1.7 |
Health Inspection History
Inspections
Total health citations
34
Citations per inspection
5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 34 citations resulted from standard inspections; and 4 of 34 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
233% worse than Washington averageWashington average: 0.3
Serious Health citations
3
3
76% worse than Washington averageWashington average: 1.7
1 critical citation
3 serious citations
30 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Apr 18, 2025
Corrected
Nutrition moderate citation
Apr 18, 2025
Corrected
Nutrition moderate citation
Apr 18, 2025
Corrected
Nutrition moderate citation
Apr 18, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit Corporation
Part of: Humangood
Resident Census by Payment Source
52
Total Residents
Medicare
10
(19.2%)
ⓘ
Medicaid
28
(53.8%)
ⓘ
Private Pay/Other
14
(26.9%)
ⓘ
Programs & Services
Residents' Group
ⓘ
CCRC
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.3
18% better than Washington averageWashington average: 10.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.4
In line with Washington averageWashington average: 20.9
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.1%
Percent of long-stay residents whose need for help with daily activities has increased
17.1%
In line with Washington averageWashington average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
16.0%
Percent of long-stay residents whose ability to move independently worsened
16.0%
26% better than Washington averageWashington average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.1%
28% worse than Washington averageWashington average: 24.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
33% better than Washington averageWashington average: 2.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.0%
Percent of long-stay high risk residents with pressure ulcers
4.0%
18% better than Washington averageWashington average: 4.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.2%
Percent of long-stay residents with a urinary tract infection
1.2%
34% better than Washington averageWashington average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.4%
Percent of long-stay residents who lose too much weight
2.4%
58% better than Washington averageWashington average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
67.3%
Percent of long-stay residents who have depressive symptoms
67.3%
315% worse than Washington averageWashington average: 16.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.6%
Percent of long-stay residents who received an antipsychotic medication
15.6%
8% worse than Washington averageWashington average: 14.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
In line with Washington averageWashington average: 96.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than Washington averageWashington average: 93.8%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.1%
5% worse than Washington averageWashington average: 88.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
14% better than Washington averageWashington average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.7%
11% better than Washington averageWashington average: 82.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$231K
182% higher than Washington averageWashington average: $82K
Number of fines
4
117% more fines than Washington averageWashington average: 1.8
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Washington averageWashington average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$231K
Washington average
$82K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 24, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 24, 2025
$92K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 12, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 12, 2024
$86K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 15, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 15, 2023
$45K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 7, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 7, 2023
$7K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Hillcrest Assisted Living based on CMS SNF Cost Reports.
Occupancy Rate
82.9%
↓ 7.1pp vs 2022
Net Income
-$1,102,148
↑ ~$764K vs 2022
Total Payroll
$11,091,182
↑ ~$2.1M vs 2022
Profit Margin
-6.4%
↑ 5.8pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Washington Seniors
Get financial aid guidance
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Hillcrest Assisted Living
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
